Tag Archive for: Poly

How to connect Existing Headsets to a Desk Phone and Computer for Return To Office and Hybrid Work 

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Many companies deployed cloud-based communications platforms like Microsoft Teams and Zoom during the pandemic. USB headset demand and purchases skyrocketed now that employees use their computers to make and take voice and video calls. Some organizations have elected to return to the office or adopt a hybrid work model. The challenge is that the headsets employees use in their home offices may not be compatible with the desk phones in the office, or desk phone only headsets will now need to connect to computers.  

Consumer USB headsets typically do not have options to support connectivity to a business desk phone. Fortunately, there are options to connect existing business-grade USB headsets from brands like Poly and Jabra to desk phones and computers. Some devices enable desk phone only headsets to connect to a computer.  

Here are some available solutions. Contact a subject matter expert like Call One, Inc. for help with compatibility and more information.  

Solutions to connect USB headsets to desk phones and computers

 

Jabra Link 950 for USB-A or USB-C Headsets 

The Jabra Link 950 enables you to use a compatible Jabra USB headset, either with just your desk phone or with your desk phone and softphone. Choose from Jabra’s wide range of corded and wireless USB headsets, and look for Bluetooth functionality if you also want the headset to connect to a mobile phone. Check if your Jabra headset is compatible here: jabra.com/help/link950/compatibility. 

Resources:

Poly MDA220 USB 

The Poly MDA220 USB allows you to connect to PCs, Macs, desk phones, Poly USB headsets, and devices (corded, wireless, Bluetooth). As of writing this blog, here are the compatible Poly USB devices: Blackwire Family Voyager Family when used with a BT600. Audio 615 and 630M Savi 400 Series EncorePro USB Series Bluetooth USB Adapter BT600, BT300 Entera USB (HW111N, HW121N) DA70, DA80, DA90. Not compatible with Savi 8200 Office and UC Series. 

Resources:

Solutions to connect Jabra and Poly QD headsets to desk phones and computers 

Jabra Link 860 
Connect Headsets to a Desk Phone or Computer for Hybrid Work 

The Jabra Link 860 is a flexible audio processor with dual connectivity to desk phones and softphones straight out of the box. With easy-to-reach buttons for mute, volume, and switching calls between desk phone and softphone, the Jabra Link 860 includes audio streaming: call recording, agent greeting, and transcribing.  

Resources
Poly MDA500 QD Series 
Connect Headsets to a Desk Phone or Computer for Hybrid Work 

The Poly MDA500 QD Series includes four models: MDA524 QD USB-A, MDA526 QD USB-A, MDA524 QD USB-C, and MDA526 QD USB-C. The MDA500 QD Series allows you to connect Plantronics standard QD and digital QD headsets and Y-Training cables.  

Resources:

Poly MDA100 QD Series 
Connect Headsets to a Desk Phone or Computer for Hybrid Work 

The Poly MDA100 QD Series is a lower-cost option to connect existing Plantronics QD headsets to desk phones and computers. There are two models: MDA100 QD and MDA105 QD.  

The MDA105 QD includes a volume control feature.  

Resources:

Solutions to connect modular headsets to computers and desk phones 

ZoomSwitch ZMS10-C / ZMS20-UC 

Connect Headsets to a Desk Phone or Computer for Hybrid Work 

The ZoomSwitch has been around for several years and was the original option to help organizations transition to computer-based telephony. The ZoomSwitch is still an outstanding solution as it supports DECT wireless headsets, wired modular headsets, or handsets to connect to a desk phone and computer.  

Resources:

Connect with a Subject Matter Expert 

It’s always best to contact a subject matter expert to discuss headset solutions for return to the office and hybrid work. We completely understand the need for immediate solutions; however, organizations should be moving towards developing new device standards that support new ways of working. Poly, Jabra, EPOS, JPL, Logitech, Yealink, and others have multi-connectivity wireless headsets, Active Noise Cancelling Headset Solutions, and Corded USB headsets that align with the different workstyles and workspaces of today’s workforce.  

Poly Studio R30 vs. Poly Studio P15

Poly Studio R30 vs. Poly Studio P15 

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At first glance, the Poly Studio R30 and Poly Studio P15 look almost identical and have similar dimensions. This article includes a side-by-side comparison chart to help you see the primary differences.  

Poly Studio R30 vs. Poly Studio P15
Poly Studio R30 vs. Poly Studio P15
Poly Studio R30

The Poly Studio P15 is part of the Poly Studio P Series of audio and video devices designed for personal use. The Poly Studio R30 joins the family of all-in-one video bars for small to large meeting rooms, including the original Poly Studio premium USB video bar and Poly Studio X Series.  

Poly Lens ties it all together by providing a single pane of glass to remotely inventory, monitor, and troubleshoot supported Poly devices across the entire organization.    

Poly Studio Series P15
Poly Studio R30 vs. Poly Studio P15
Poly Studio P15 Left
Poly Studio R30 vs. Poly Studio P15
Poly Studio P15

Call One, Inc. is an authorized Poly Platinum Reseller who can help with your organization’s audio and video device needs. How can we help?  

POLY STUDIO R30POLY STUDIO P15
MSRP $799.95$449.95
IDEAL FORHuddle and Small Meeting Rooms that need to connect to multiple Video-as-a-Service (VaaS) platforms over USB Personal use in dedicated and home offices or focus rooms used by individual employees taking private video calls or engaging in focused work 
All-IN-ONE VIDEO BAR Camera and integrated mics and mono speaker Camera and integrated mics and mono speaker 
TOUCH CONTROLLER No No
CAMERAUltra HD (4K 16:9, 2160p), Full HD (1080p), HD (720p) Ultra HD (4K 16:9, 2160p), Full HD (1080p), HD (720p) 
FIELD OF VIEW 120° DFOV, 110° HFOV 90° DFOV
AUDIO PICKUP RANGE Up to 15 ft/4.5 m10 ft (3m)
AUDIOPoly Acoustic Clarity technology with advanced acoustic echo cancellation and background noise suppression 
Poly NoiseBlockAI technology 
Poly Acoustic Fence technology 
Microphones: 3-element beamforming microphone array 
50 Hz to 14 kHz frequency response 		Poly Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation, and background noise suppression 
Poly NoiseBlockAI technology 
Poly Acoustic Fence technology 
Microphones: 3-element beamforming microphone array 
SPEAKER 100 Hz to 20 kHz frequency response 
Output: 84 dBSPL @ 1000 Hz @ 1 meter at maximum volume 		100 Hz to 20 kHz frequency response 
Output: 80 dBA @ 1000 Hz @ 1 meter at maximum volume 
INTERFACES1x USB 3.0 Type-C port (with USB 2.0 compatibility) 
2x USB 2.0 Type-A ports 
Power connector 
Kensington security lock 
802.11ac Wi-Fi wireless networking for manageability; IEEE 802.11a/b/g/n compatible 
Bluetooth® 4.2		1x USB 3.0 Type-C port (with USB 2.0 compatibility) 
2x USB 2.0 Type-A ports 
Power connector 
Kensington security lock 
POWER REQUIREMENTS External DC power supply: 12V/3A External DC power supply: 12V/3A 
SYSTEM REQUIREMENTS Windows 8.1, 10, 11 
Mac OS 10.10 or higher 
USB 3.0 required for 4K video 		Windows version 8.1, 10 or later 
Mac OS 10.10 or higher 
USB 3.0 required for 4K video 
DEVICE DRIVER SUPPORT USB 2.0/3.0/3.1 
UVC/UAC Plug and Play Compatible 		USB 2.0/3.0/3.1 
UVC/UAC Plug and Play Compatible 
COMPATIBILITYCompatible with any application that supports standard USB/UVC standards 
Certified for Zoom Room and Microsoft Teams 		Certified for Microsoft Teams and Zoom applications 
Compatible with any application that supports standard USB/UVC standards 
MANAGEABILITYCloud: Poly Lens service 
Local (Windows/Mac): Poly Lens Desktop App 		Cloud: Poly Lens service 
Local (Windows/Mac): Poly Lens Desktop App 
SECURITY 802.1x support 
Certificate management		N/A 
OTHER FEATURES Adjustable monitor clamp 
Standard Tripod thread 
Inverted mounting option 
USB-A ports built-in for wireless headset adapters or other peripherals as a USB hub 
Status LED indicates calling and mute state 		Integrated privacy shutter 
Adjustable monitor clamp 
Tripod ready 
USB-A ports built-in for wireless headset adapters or other peripherals as a USB hub 
Status LED indicates calling and mute state 
DIMENSIONS With monitor clamp: 
17.5 W x 3.4 H x 3.2 D (Inches) 
445 W x 86 H x 81 D (Millimeters) 
1lb 13oz / 822g 
Without monitor clamp: 
17.5 W x 2.7 H x 3.2 D (Inches) 
445 W x 68 H x 81 D (Millimeters) 
1lb 10oz / 737g 		OPERATING CONDITIONS With monitor clamp: 
17 W x 3 H x 3 D (Inches) 
425 W x 70 H x 78 D (MM)) 
Without monitor clamp: 
17 W x 2.5 H x 3 D (Inches) 
425 W x 65 H x 78 D (MM) 
OPERATING CONDITIONSTemperature: 0° C to +40° C 
Relative humidity: 15% to 80% relative humidity, non-condensing 
Altitude: Up to 16,000 ft 		Temperature: 0° C to +40° C 
Relative humidity: 5% to 95% relative humidity, non-condensing 
Altitude: Up to 10,000 ft 
PACKAGE CONTENTS Poly Studio R30 USB video bar 
Removable monitor clamp 
Power supply (4.9 ft) 
Power cord (9 ft) 
USB 2.0 cable (Type-C to Type-A, 5m/16.4 ft) 
Setup sheet 
Removable privacy cap 		Poly Studio P15 USB video bar 
Removable monitor clamp 
Power supply 
Power cord 
USB-C cable (separate adapter required to connect to USB-A port on PC/Mac, not included) 
Setup sheet 
WARRANTY 1-year limited warranty included 
Poly+ enhanced support available		2-year limited warranty included 
Poly+ enhanced support available 
DISPLAY N/A (Mac or PC)N/A (number of displays depends on PC/Mac) 
USB CONNECTION TO PC OR MAC FOR VIDEO CALLS Yes Yes 
STANDARDS-BASED (H.323 AND SIP) VIDEO Through Mac/PC Through Mac/PC 

Watch the Poly Studio R30 vs. Poly Studio P15 Comparison Video!

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Video Enable All Meeting Spaces 

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As business leaders wrestle with decisions to return to the office, remain remote or adopt a hybrid work model, the reality remains that how people work and collaborate has changed. Leading platform vendors like Microsoft and Zoom continue to evolve and introduce new features to improve collaboration regardless of whether people are in the room or remote.  

Video conferencing device manufacturers are also evolving and developing new solutions that make it easy to video enable all meeting spaces, small to large.  

From Your Desktop 

Team members who join meetings from desktops have several options, including corded and wireless headsets, speakerphones, webcams, and all-in-one audio/video devices.  

Wireless headsets are available in DECT or Bluetooth. DECT headsets offer stronger security and typically longer wireless range while Bluetooth headsets support connectivity to multiple devices. Corded USB headsets are a great option since they generally are plug-and-play and simple to use. 

Logitech Zone

ANC headsets are a great option if you work in a noisy environment. ANC headsets include true wireless earbuds, on-ear, and over-ear options. There are also different boom mic options, from boomless mics to retractable mics.   

USB Speakerphones can be simple or include a long list of features to support however you work. Speakerphones are an excellent alternative for whenever you don’t want to wear a headset. They are also portable, many support Bluetooth, and can connect with your computer and mobile device.  

Webcams are available to support all use cases and budgets. Things to consider when selecting a webcam include:  

  • Compatibility with the operating system 
  • Video platforms supported 
  • Windows Hello support 
  • Video resolution 
  • Field of View (Fixed or Adjustable) 
  • Auto-Framing 
  • Auto-Focus 
  • Light Correction 
  • Built-in Microphones 
  • Privacy Shutter 
  • Mounting Options 
  • USB-A or USB-C 
  • Cable length 
  • All-in-one 
  • Warranty 
  • Additional features 
  • Price 

Logi Dock for Desktop 

The Logitech Logi Dock is a new category of devices. Logitech describes this as an All-in-one docking station with meeting controls and a speakerphone. Used in conjunction with Logi Tune software, you have a powerful device that allows you to join meetings across different platforms at the press of a button. The Logi Dock is a must-have to help increase productivity in your home or independent office. Watch these videos to see the Logi Dock in action! There is nothing else on the market that compares.  

Video Enable All Meeting Spaces

All-In-One Solutions  

All-In-One video solutions are convenient, and an inexpensive way to video enable small to large rooms. All-In-One solutions are available as simple USB audio & video devices (imagine a big webcam with microphones and speakers) or can be used with an in-room PC or placed into Appliance mode, depending on the model. Your in-house teams can typically install these, saving money on installation fees. These solutions support the latest features available for Microsoft Teams Rooms and Zoom Rooms, including Microsoft Teams Room Front Row, Touch-enabled display solutions for Teams Rooms, Zoom Rooms for Touch, Digital whiteboarding, Zoom Smart Gallery, and more! 

Some models have a wide range of peripherals that can be attached to enhance the collaboration experience. Peripherals include analog whiteboard cameras, touchpads, extension mics, and more!  

Video Enable All Meeting Spaces

All-in-One devices have extended beyond a video bar. Brands like Poly, DTEN, and Neat offer solutions that include a camera, microphones, speakers, and a display for personal and group use.  

Contact an authorized reseller to schedule a virtual demonstration to see the solutions in action! 

Video Bundles 

Video bundles include all the necessary components as separate items to support placement flexibility depending on room size and configuration. Video bundles may include a camera, microphones, speakers or a camera, speakerphone (mics, speakers, dial pad), and extension microphones.  

Some use cases require an independent speakerphone that can be used in video meetings or support voice-only calls.  

Video bundles for personal use include a webcam+ (corded or wireless) headset or webcam + speakerphone. Video bundles are conveniently packaged in a single box to simplify deployments. Examples include the Konftel Personal Video Kit and Poly Studio P5 Kits.  

Poly Studio P Series P5 Video Enable All Meeting Spaces
Video Enable All Meeting Spaces

Microsoft Teams Room and Zoom Room Bundles 

Microsoft and Zoom have strong relationships with hardware partners who develop solutions designed to support a wide range of spaces with Microsoft Teams Rooms and Zoom Rooms licenses. It’s important to note that you must have the appropriate Microsoft Teams Rooms or Zoom Rooms Licenses and use recommended and certified Microsoft Teams Rooms or Zoom Rooms Hardware to access all the available features.  

Logitech Video Conferencing Video Enable All Meeting Spaces

Wireless Presentation and Conferencing  

Some solutions support wireless content sharing and conferencing and are compatible with most of the leading video conferencing device manufacturers. These solutions allow you to wirelessly share content, turn a dedicated platform meeting room into a BYOD space or take over the USB peripherals from your laptop. Examples of these solutions include ScreenBeam and ClickShare by Barco.  

Make it easy to join a meeting 

There are so many options to video-enable meeting spaces of all sizes. Ultimately, it comes down to what you want team members and partners to accomplish while in that space. The easier it is to use the technology in the room, the more productive meetings will be. Make it easy for anyone in your organization to join a meeting.  

Call One, Inc. has been in business since 1987. We entered the audio and video conferencing space in 2003. We partner with leading brands, including Logitech, Poly, Jabra, Konftel, Yealink, JPL, DTEN, Neat, and more, to help organizations video-enable all their meeting spaces so they can do their business better. How can we help?

Consumer vs. Business Audio and Video Devices

Consumer vs. Business Audio and Video Devices 

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Regularly I’m asked to review a variety of audio and video devices, including consumer products. I often respond that the Call One, Inc. YouTube Channel focuses on solutions designed for use with business communications and collaboration platforms from Microsoft, Zoom, Cisco, 8×8, RingCentral, etc.  

Microsoft Teams Devices banner 2

Packaging, Warranty, & Multi-Connectivity 

Most people don’t realize there are differences between consumer and business audio and video devices. Some differences are subtle, like the packaging to support mass deployments and extended warranty periods. Another difference is the inclusion of a Bluetooth dongle with UC Bluetooth headsets to improve connection stability, audio quality, and compatibility and provide remote call control. Leading device manufacturers also offer multi-connectivity solutions to support a broad range of use cases.  

Consumer Business Audio Video Devices

Compatible and Certified 

Business audio and video device manufacturers work directly with leading business communications and collaboration platform providers to develop compatible and certified solutions, so end-users have a great experience with setup, use, and performance.  

Consumer Business Audio Video Devices

Device Management Software 

A critical difference that has become increasingly important in today’s remote and hybrid work world is device management software. Businesses spend thousands to millions of dollars on audio and video devices annually to empower and enable their employees to be productive wherever they are working. How do business leaders know where the devices are and if they are being used? Device management software allows IT teams to remotely provision, monitor, troubleshoot, and manage devices.  

Depending on the brand and suite of products, some device management software offers analytics and actionable insights that can be highly beneficial for understanding user adoption, call analytics, room usage, and more! 

Poly Lens devices Consumer Business Audio Video Devices

Organizations need to consider developing audio and video device standards that provide device management software from these leading global brands:  

Authorized Resellers 

Authorized Resellers like Call One, Inc. can help your organization select business-grade audio and video devices that the appropriate software can remotely manage.  

Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and Woman-Owned Small Business (WOSB), helping people do their business better since 1987. We are an authorized reseller of Poly, Jabra, Logitech, EPOS, Yealink, and other leading audio and video device brands. Contact us if you want more information or schedule a meeting to discuss your device management needs.  

Device Management Software Video Resources: 

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Personal Audio and Video Devices for Hybrid Work in 2022 

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Today hybrid work means working from anywhere. The goal of business and IT leaders is to ensure their teams have a consistent experience whether they are working from home, their corporate offices, or from wherever they choose to work. Professional-grade audio and video devices can aid in providing a consistent experience.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Here is a list of factors business and IT leaders need to consider when selecting personal audio and video devices for their employees.  

Workstyles / Personas 

There are several roles or personas within an organization with different communication needs. Poly has studied workstyle evolution for nearly a decade and identified six distinct work styles, or personas, making up 92% of a typical enterprise: Office Communicator, Office Collaborator, Remote Collaborator, Flexible Worker, Road Warrior, and Connected Executive. Each persona uses a different set of communications tools. Take a look at the Get To Know Your Workforce – Personas Overview.

Audio Video Hybrid Work
Logitech Zone

Connectivity 

Each persona utilizes different communications tools depending on their role and environment. They may need connectivity to a desk phone, computer, mobile device, or a combination. Audio devices have a wide range of connectivity options to support whatever connectivity combination your team needs. For example, teams returning to the office may require connectivity to desk phones and computers. Employees working from home may require connectivity to a laptop and mobile phone. Hybrid team members may need an audio device that supports connectivity to phones, computers, mobile devices and can easily transport between work locations.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Platform 

Leading device manufacturers like Poly, Jabra, EPOS, Yealink, and others offer compatible solutions for all major platforms, including Zoom, Teams, and Webex. Some platforms like Microsoft have developed a peripherals certification program to ensure USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality, are plug-and-play, and provide an excellent experience for end-users and administrators. An authorized partner can help with compatibility and identifying which variants are best for your business. Contact us! 

Environment 

Work environments can range from corporate offices, third spaces, home offices, remote locations, or on-the-go! Noise levels will vary. Today workers can experience noise from noisy open offices, traffic, construction, lawnmowers, blenders, children, barking dogs, and more! Knowing your team members’ work environments is essential when selecting devices. Battery life may be a factor if they are somewhere without access to an electrical outlet. Video calls and meetings have become standard during the past two years. When it comes to video, good enough is no longer acceptable. Video quality expectations have increased. Multiple personal and group video conferencing solutions offer high-quality audio and video for more engaging and productive meetings. Take a look at these desktop video solutions from Cisco, Huddly, Jabra, JPL, Konftel, Logitech, Poly, Yealink, and more! 

Webcams for business

Fixed / Portable 

Hybrid work has made it necessary to transport devices between work locations. The Targus 2 Office Antimicrobial Backpack is made to fit laptops between 15 to 17.3 inches, a full-sized keyboard, and whatever you need to carry! Headsets include carrying cases made of different materials depending on the brand and model. The cases are designed to hold your headset, cables, and dongle. The Jabra PanaCast 20 and the Huddly ONE Work From Anywhere Kit are two cameras that include a travel case to contain the camera and the cable for secure storage during travel.   

Audio Video Hybrid Work
Audio Video Hybrid Work

One Size Does NOT Fit All 

There are multiple roles within an organization with varying levels of communication and collaboration internally and externally. A person who seldom takes or makes calls will need a different audio device than someone with a call-intensive role. The same is true for video. Some positions require being on video presenting and sharing content regularly, while some only join weekly or once a month. The point is, one size does NOT fit all. Business and IT leaders need to consider the above topics when developing standards.  

New Device Standards 

The global pandemic has forever changed how, when, and where work is done. Gone are the days of controlled office environments. Organizations need new audio and video device standards. The good news is there is no shortage of options. Leading device manufacturers like Jabra, EPOS, Logitech, JPL, Poly, Yealink, and more have a broad range of solutions to support hybrid and remote work. They are also developing new solutions in response to this new normal of work from anywhere.  

An Authorized Reseller like Call One, Inc., with over 35 years of experience and a focus on personal and group audio and video solutions, is a great choice to help you develop device standards. To help people and businesses make more informed purchasing decisions, they test most audio and video devices and share them via their YouTube Channel. Call One, Inc. also provides pre and post-sales support and can ship to commercial and residential locations anywhere in the United States. We specialize in supporting mid-market to large enterprises and are a nationally certified Women’s Business Enterprise. Contact us to learn how we can help.  

Which Poly Sync Speakerphone is best for you?

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The Poly Sync Family of USB / Bluetooth speakerphones supports personal, huddle workspaces and small to medium conference rooms. They provide connectivity to a computer via USB and a mobile device via Bluetooth 5.1. Select Sync models offer distinctive features like a built-in USB smartphone charger, USB video camera pass through, wireless daisy-chaining, programmable function button, and IP64 rating for protection against dust and water.  

Light Status Bar(s) 

The Sync 20 includes one and the Sync 40 and Sync 60 have two light status bars for complete 360-degree visibility. The LED light status bar(s) provide visual notification of the current status. 

  • Crossing blue pattern: Pairing 
  • Solid blue: Pairing Successful 
  • Flashing green: Incoming call 
  • Solid green: In a call 
  • Solid red: Mute active 

Microphone Steerable array 

The focus stays on voice, not background noise, with the multimicrophone steerable array for echo and noise reduction. The Sync 20 and 40 each have a three-microphone steerable array, and the Sync 60 offers a six-microphone steerable array.  

Microphone Pick Up Range

  • Up to 7ft / 2m – Poly Sync 20 / Poly Sync 20+  
  • Up to 8ft / 2.5m – Poly Sync 40 / Poly Sync 40+ 
  • Up to 10ft / 3 m – Poly Sync 60 

Smartphone Charger 

The Poly Sync 20 and Sync 60 variants include one USB socket to charge your smartphone. The Poly Sync 60 includes two smartphone chargers, and one USB video camera pass through. 

Wireless Daisy-Chain 

This feature, available with the Poly Sync 40 and Sync 60 models, allows you to wirelessly connect two units to expand coverage in larger meeting rooms.  

User Controls 

All Sync models include Call answer/end, mute, volume up/down, and a programmable function button (🚀 icon).  

Programmable function button (🚀rocket button)  

The programmable button can be configured (via software) for several different functions, including last smartphone number redial, play/pause media streaming from smartphone, system status check, delete Bluetooth pairings, etc. All Poly Sync models include this feature. 

Wireless PC Connection & Battery Life 

The Poly Sync 20 and Sync 40 have plus (+) variants that include a BT600 USB-A or USB-C Bluetooth dongle to enable wireless connectivity to a computer. (The Sync 60 requires AC power to operate.) The Sync 20 offers up to 20 hours of talk time, and the Sync 40 up to 30 hours. 

Dust and Water Protection 

IP64 rating for protection again dust ingress and water spray from any direction is available on the Poly Sync 20 and Sync 40 models.  

Standard and Microsoft Teams certified 

The Poly Sync Family of products is compatible with the most popular collaboration platforms, including Microsoft Teams and Zoom. The Microsoft Teams certified variants include a dedicated Teams button.  

Poly Sync 20
Poly Sync 20 Plus UC Speakerphones Hybrid Work
Poly Sync 20 Plus Teams
Poly Sync 20 teams

Poly Sync 20 – Personal Use 

The Sync 20 is recommended for flexible enterprise professionals working from home, in the corporate office, or traveling. The Sync 20 includes a carry case and lanyard, making it portable and great for hybrid work and work from anywhere.   

Poly Sync 40 Bottom
Poly Sync 40 Side
Poly Sync 40 Front Teams

Poly Sync 40 – Huddle Rooms & Flexible Workspaces 

The Poly Sync 40 is recommended for flexible workspaces and huddle rooms where users bring their own laptops and smartphones. Organizations can purchase additional accessories like a Sync 40 Charge Stand, Secure Desk Mount, and BT600 Bluetooth USB adapter to support a variety of use cases. 

Poly Sync 60 – Small to Medium Conference Rooms 

The Poly Sync 60 is recommended for small to medium conference rooms where users bring their own laptops and smartphones. Please note that the Sync 60 requires AC power to operate. To expand coverage in larger spaces, use the wireless daisy-chain feature!  

How can we help? 

As always, I strongly recommend you purchase from a Poly Authorized Reseller to ensure you get the best possible service and ongoing support for your organization’s audio and video device needs. Call One, Inc. is a Poly Platinum Partner with an experienced, knowledgeable staff who can answer your questions and help with small to mass deployments of Poly solutions. Contact us!  

SKU /Shop Link Model  Description 
Poly Studio P Series
2200-87150-025 		Poly Studio P5 kit with Sync 20+ For Personal Use – Includes Poly Studio P5 Webcam + Sync 20 USB-A cable + BT600 USB-A Dongle + Carrying Pouch + Lanyard
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216865-01 		SYNC 20+, SY20 USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216869-01 		SYNC 20+, SY20 USB-C/BT600CFor Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216867-01 		SYNC 20+, SY20-M USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216871-01 		SYNC 20+, SY20-M USB-C/BT600C For Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20
217038-01 		SYNC 20, SY20 USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard 

216865-02 		SYNC 20, SY20 USB-A, PINK For Personal Use – Pink Sync 20 USB-A cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216868-01 		SYNC 20, SY20 USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216866-01 		SYNC 20, SY20-M USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216870-01 		SYNC 20, SY20-M USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 

218765-01 		SYNC 40+, SY40 USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle 

218764-01 		SYNC 40+, SY40-M USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle, Microsoft Teams certified 

216874-01 		SYNC 40, SY40 For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable 

216875-01 		SYNC 40, SY40-M For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable, Microsoft Teams certified 

216872-01 		SYNC 60, SY60 For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply 

216873-01 		SYNC 60, SY60-M For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply, Microsoft Teams Certified 

218430-01 		SPARE, SYNC 40 CHARGE STAND Optional Accessory for Sync 40 – Charge Stand  

218429-01 		SPARE, SYNC 40 MOUNT Optional Accessory for Sync 40 – Desk Mount 

218427-01 		SYNC 20 CARRYING POUCH Optional Accessory for Sync 20 – Carrying Pouch  

Poly Voyager 5200 Office and UC Series – Connectivity Options

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The Poly Voyager 5200 Office and UC Series offer versatile connectivity to allow you to have professional-grade audio in any environment on any of your devices.  

Pre-COVID, the Poly Voyager 5200 UC headset was my go-to whenever traveling. I remember standing outside a hotel near Logan International Airport, making a call with the Voyager 5200 and asking the person I was calling if they could hear the planes and traffic. They stated that they could only hear me.  

Poly Voyager Focus 5200

We have created at least four videos testing the noise-canceling mic in real-world scenarios and extreme conditions, including up against a helicopter! Check out these Poly Voyager 5200 videos!  

Headsets with the best Noise Canceling Mics
Poly Voyager 5200 UC Headsets with the best Noise Canceling Mics
Voyager 5200 UC
Voyager 5200 Hero in Case Boom Up White

I strongly recommend purchasing through a Poly Authorized Reseller. Call One, Inc. is a Poly Platinum Partner with a team of subject matter experts who can help guide your team to the appropriate audio and video devices based on their work styles and workspace. Get the most out of your Poly devices with one convenient app to manage all your compatible devices. With the Poly Lens App, you can customize your devices to work the way you do. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. 

Whether you work in an office, at home, or anywhere in between, there is a Poly Voyager 5200 Office and UC Series model for you! Take a look at this breakdown of the different variants to include Microsoft Teams certified models!  

SKUMODELDESCRIPTION

212732-01 		VOYAGER 5200 OFFICE,V5200 CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214593-01 		VOYAGER 5200 OFFICE,V5200 CD USB-C Connectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply 

212722-01 		VOYAGER 5200 OFFICE,V5200 D Connectivity: Desk Phone + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office D Base + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214004-01 		VOYAGER 5200 OFFICE,V5200-M CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 
Headsets with the best Noise Canceling Mics
214603-01 		VOYAGER 5200 OFFICE,V5200-M CD USB-CConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 

206110-101 		VOYAGER 5200 UC,B5200 Connectivity: Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset +  USB-A Dongle + Charging Case + Small, Medium, and Large ear tips + USB to micro USB charge cable.  
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Poly Voyager 4300 UC Series – Connectivity Options

Poly Voyager 4300 UC Series – Connectivity Options

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The Poly Voyager 4300 UC Series are affordable Bluetooth headsets that provide professional audio quality. They are everything you need to stay productive and connected to all your devices, whether at home or in your office. To learn more about the available features and functions, check out this blog and video!

Poly Voyager 4300 Connectivity

This blog will share the differences between the sixteen Voyager 4300 UC models to help you make a more informed purchasing decision. Whatever models you select, I strongly recommend purchasing from an Authorized Reseller like Call One, Inc., a Poly Platinum Partner.

Connect to all your Devices

Out of the box, the Poly Voyager 4300 UC headset series provide connectivity to your computer via included BT700 USB adapter and mobile devices via Bluetooth. You can add connectivity to a desk phone via the optional spare Voyager Office Base. The Voyager Office Base is compatible with Poly EHS Cables and HL10 Handset Lifter. Contact an Authorized Reseller to check compatibility with your devices.

Poly Voyager 4300 Connectivity
Voyage Office Base
Poly Voyager 4300 Connectivity
Voyager Office Base, MS Teams
Part NumberModelDescription

218471-01 		VOYAGER 4310 UC, V4310 C USB-A, CHARGE STAND Connectivity: Computer + Mobile                       
Wearing Style: Single Ear Headband                    
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand 

218470-01 		VOYAGER 4310 UC,V4310 C USB-A,WWConnectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle  

218474-01 		VOYAGER 4310 UC,V4310 C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand 

218473-01 		VOYAGER 4310 UC,V4310 C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle 

218471-02 		VOYAGER 4310 UC,V4310-M C USB-A,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218470-02 		VOYAGER 4310 UC,V4310-M C USB-A,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218474-02 		VOYAGER 4310 UC,V4310-M C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218473-02 		VOYAGER 4310 UC,V4310-M C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

218476-01 		VOYAGER 4320 UC, V4320 C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand 

218475-01 		VOYAGER 4320 UC, V4320 C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle  

218479-01 		VOYAGER 4320 UC, V4320 C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand 

218478-01 		VOYAGER 4320 UC, V4320 C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle 

218476-02 		VOYAGER 4320 UC, V4320-M C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218475-02 		VOYAGER 4320 UC,V4320-M C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218479-02 		VOYAGER 4320 UC, V4320-M C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218478-02 		VOYAGER 4320 UC, V4320-M C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 
Poly Voyager 4300 UC
Poly Voyager 4300 UC

Watch and listen to how the Poly Voyager 4300 UC Series performs in real-world scenarios in this video!

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USB DECT Dongles for Hybrid Work

USB DECT Dongles for Hybrid Work

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Organizations choose wireless headsets for many reasons, including increasing productivity by allowing employees to be hands-free and mobile. Bluetooth and DECT are the most prevalent wireless technologies and operating frequencies in professional-grade headsets. Industries and organizations that share sensitive or private information over voice calls typically opt for DECT wireless headsets due to their increased security. Click here to see a complete list of professional-grade Bluetooth and DECT wireless headsets! 

Depending on the brand and model, DECT Wireless Headsets usually include a base station that provides connectivity options to desk phones, computers, mobile devices, or combinations. These solutions typically use cables to connect to a desk phone, computer, and AC power. These were great pre-pandemic solutions as most worked in an office with most of their equipment fixed at a workstation.  

  • Yealink WH66 Teams
  • Wireless Headsets EPOS SD

The Challenge 

The pandemic has shifted where and how people work. Hybrid and remote work models have increased dramatically. The benefits of DECT wireless headsets are substantial; however, their portability is not. It’s not practical to disconnect the cables, AC power, base, and headset to pack up and transport between work locations.  

The Solutions 

Fortunately, there are a few solutions.  

Good 

Use DECT Wireless headset as a corded USB audio device. Some DECT wireless headset models support using it as a corded USB headset. This is a good option that allows employees to use their existing equipment in the office and remote workspace with their laptops. While this is an excellent money-saving option, you lose the critical benefit of being wireless. If you have grown accustomed to a wireless headset and then need to go corded, there is a bit of a learning curve. When I’m testing corded headsets, I sometimes forget and try to get up and walk away and am quickly reminded I’m tethered to my laptop. The Jabra Engage 65 and 75 support this option. You can use the included Jabra USB-A Cable – 14201-26 or purchase a spare cable to keep at home.  

Jabra USB-A Cable

Better 

EPOS Impact SDW D1 USB DECT Dongle

USB DECT Dongles. This is not a new option. Poly (formerly Plantronics) introduced the D100 years ago with their Savi 400 Series. The latest, smaller D200 DECT Wireless Savi Adapter is available in USB-A, USB-C, and UC and Microsoft variants. The D200 DECT dongle will work with Poly Savi 8200 UC Series headsets. EPOS recently introduced the EPOS Impact SDW D1 USB DECT Dongle that works with the EPOS Impact SDW 5000 Series. It’s currently only available in USB-A. EPOS introduced three new SDW 5000 Series models designed for hybrid and remote work and include the SDW 5000 headset of choice, the dongle, charging cable, and carry case.  

EPOS Impact SDW 5000 Headset + DECT Dongle Portable Models 

D200 USB DECT Dongles 

  • D200-USB-C
  • D200-USB-A MOC-DECT-6.0
  • D200-USB-A
  • D200-USB-C MOC-DECT-6.0

Best 

Complete setups at each location is the best solution; however, budgets may not support this option. A setup at each location is optimal and relieves the worry about transporting equipment to and fro and potentially forgetting an item or breaking something in transit. I am fortunate enough to have solid setups in my dedicated home and corporate office. I have monitors, docking stations, webcams, audio devices, and other peripherals, making it highly convenient for hybrid work. The only thing I haul is my laptop.  

Audio is critical 

Whichever solution you choose, audio is critical in business communication. Ensure your team members have high-quality, purpose-built audio solutions designed for UC and Collaboration platforms. Do not fall into the trap of ordering inexpensive audio devices to help check a box on your to-do list. Engage a subject matter expert who can walk you through the various solutions that align with your organization’s needs and budget.  

Call One, Inc. is an authorized reseller of professional headsets by Jabra, Poly, EPOS, JPL, Logitech, Yealink, Cisco, Shokz, and more. How can we help?  

Best Bluetooth Headsets for Computer and Mobile Connectivity

Best Bluetooth Headsets for Computer and Mobile Connectivity

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2022 is just around the corner, and many businesses are still in a state of uncertainty. Are they heading back to the office, staying remote, or adopting a hybrid work model? Regardless of the work model, employees need to communicate internally and externally to maintain business continuity.  

Today people work in various environments throughout their day or workweek. Many use collaboration platforms like Microsoft Teams, Zoom, and Cisco Webex on laptops and mobile devices. Professional and business-grade headsets are a great way to ensure your team members can hear and be heard for more productive meetings and calls.  

POLY Solutions Best Bluetooth Headsets for Computer and Mobile Connectivity

Fortunately, there is no shortage of headset options that offer USB and Bluetooth connectivity. A primary difference between consumer and business Bluetooth headsets is a USB dongle. I am frequently asked, “Why do I need a USB dongle?” There are many reasons that I share in this blog post link. I have tested several Bluetooth headsets paired directly with my laptop. While most Bluetooth headsets will pair, I experienced connectivity stability issues, audio input, and output issues, and a lack of call control (answer/end, mute, volume up/down) from the headset when using popular business collaboration platforms. 

View all current models of professional headsets for mobile and softphone use here

Best Bluetooth Headsets for Computer and Mobile Connectivity

You can see our headset mic tests and comparison videos below!  

Best Bluetooth Headsets for Computer and Mobile Connectivity

 

  • Best Bluetooth Headsets
  • Best Bluetooth Headsets
  • Best Bluetooth Headsets
Jabra Evolve2 75

Jabra Evolve2 75 and Poly Voyager Focus 2 

These two headsets check all the boxes.  

  • ANC Speakers 
  • Strong Noise Canceling Mics 
  • Compatible and Certified with all major collaboration platforms 
  • Long Battery Life 
  • Use as Corded USB Audio Device 
  • Mute by rotating boom arm up 
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
Poly Voyager Focus 2

See the Jabra Evolve2 75 in action! 

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See the Poly Voyager Focus 2 in action!  

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Buy from Authorized Resellers 

Suppose your business or organization is seeking headsets for your team members. In that case, I strongly recommend that you buy from an authorized reseller like Call One, Inc. who has almost 35 years of headset experience. They can help answer any questions, make unbiased recommendations, and ship anywhere in the US to include commercial and residential addresses. Contact us!