Jabra Evolve2 55 vs Poly Voyager Focus 2

Jabra Evolve2 55 vs Poly Voyager Focus 2: A Comprehensive Comparison 

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When it comes to high-quality, professional-grade headsets, the Jabra Evolve2 55 Series and the Poly Voyager Focus 2 Series are top contenders. Both series offer a range of features tailored for business use, but choosing between them can be challenging. This blog aims to provide a detailed comparison, helping you make an informed decision based on your specific needs. 

Overview 

  • Jabra Evolve2 55 Series: The Jabra Evolve2 55 offers 14 different variants, catering to a wide range of user preferences. The series features mono and stereo variants priced between $259 and $319. It comes with a 2-year warranty and supports both UC and Teams variants. 
  • Poly Voyager Focus 2 Series: This series includes eight variants, all stereo. The pricing ranges from $329.95 to $349.95, with a 2-year warranty. Like Jabra, it supports UC and Teams variants. 

Feature Comparison 

1. Active Noise Cancellation (ANC): 

Both series boast Active Noise Cancellation technology, providing an immersive and distraction-free listening experience.  

2. Charging Stand: 

Both offer charging stands with select variants or can be purchased separately. 

3. Talk Time: 

Jabra Evolve2 55: Up to 16 hours (with ANC/busylight off)/Up to 10 hours (with ANC on/busylight on)  

Poly Voyager Focus 2: – Up to 25 hours (ANC and online indicator off)/Up to 20 hours (ANC on and online indicator off)/Up to 18 hours (ANC off and online indicator on, default setting)/Up to 16 hours (ANC on and online indicator on, default setting) 

4. Headset Weight: 

  • Jabra Evolve2 55: Stereo 130g (4.59 oz), Mono 79g (2.79 oz) 
  • Poly Voyager Focus 2: Stereo 175 g (6.08 oz) 
Jabra Evolve2 55 vs Poly Voyager Focus 2

5. Comfort 

Comfort is very subjective. Based on my preferences, both series are comfortable enough to be worn for an 8-hour workday. I wore them for four hours, took them off for an hour lunch break, and then another four hours. Due to the weight and Jabra Air Comfort Technology, I’ll give the Jabra Evolve2 55 Stereo models a slight edge over the Voyager Focus 2. The key aspects of the Jabra Air Comfort Technology include: 

Redesigned Earcup Cushions: The earcup cushions are redesigned with a new pattern and material that evenly distributes pressure on the ears. This design helps reduce discomfort and fatigue during long periods of headset use. 

Softer, More Responsive Material Inside Ear Cups: The interior of the ear cups is lined with a softer and more responsive material. This change further contributes to relieving pressure on the ears, enhancing the overall comfort of the headset. 

Perforated Headband Design: The headset headband features a new perforated design. This design distributes pressure more evenly on the top of the head and improves air circulation, adding to the comfort during prolonged use. 

Rotating Flexible Ear Cups: The ear cups of the headset are designed to be flexible and rotate, moving with the user. This adaptability allows for a more personalized fit and prevents the headset from becoming a hindrance during various activities. 

Overall Fit and Comfort: With the combination of these features, Jabra Air Comfort Technology aims to provide a “light-as-air” fit. Users should feel minimal discomfort or pressure, even when wearing the headset for extended periods. 

Target Audience: This technology is particularly beneficial for professionals who frequently participate in long meetings or need to wear headsets for extended duration in the office and remote working setups. 

Jabra Evolve2 55 vs Poly Voyager Focus 2

6. Charging Type: 

  • Jabra Evolve2 55: USB-C or Charging Stand 
  • Poly Voyager Focus 2: Micro-USB or Charging Stand  

I think HP | Poly should standardize on USB-C charging type. Heck, even Apple has done so.  

7. USB Connectivity: 

Both series offer USB-A or USB-C variants. I’m hoping USB headset manufacturers will one day include USB-A and USB-C options in the box. While we’re seeing an increase in USB-C connectivity, many customers still have USB-A, and it’s sometimes a challenge for enterprise purchasing teams to know which USB type the end user has.

8. Manageability: 

9. Noise Canceling Mic Performance

Both have strong noise-canceling mic performance when paired with a computer or mobile phone. It’s powerful when used with noise suppression AI technology in UC platforms like Microsoft Teams, Zoom, Google Meet, and Webex. We have over a hundred videos in this Headset Mic Tests YouTube Video Playlist if you want to hear how well these microphones perform. Here are some resources that share how to adjust Noise Suppression in Teams, Zoom, Google Meet, and Webex.  

Jabra Evolve2 55 vs Poly Voyager Focus 2

Comparative Matrix 

Feature

Jabra Evolve2 55

Poly Voyager Focus 2

Variants

14 

8

Price Range

$259-$319

$329.95 -$349.95

UC and Microsoft Teams Variants

Yes

Yes

ANC

Yes

Yes

Charging Stand

Yes (select variants) or sold separately

Yes (select variants) or sold separately

Talk Time

Up to 16h (ANC/busylight off), 10h (ANC on/busylight on)

Up to 25 hours (ANC and online indicator off)/ Up to 20 hours (ANC on and online indicator off); Up to 18 hours (ANC off and online indicator on, default setting)/ Up to 16 hours (ANC on and online indicator on, default setting)

Weight

Stereo 130g, Mono 79g

Stereo 175 g

Charging Type

USB-C or Charging Stand

Micro-USB or Charging Stand

USB Connectivity

USB-A or USB-C depending on variant

USB-A or USB-C depending on variant

Manageability Software

Jabra Direct, Sound+, Xpress

Poly Lens, Poly Lens Desktop App 

Conclusion 

The Jabra Evolve2 55 and the Poly Voyager Focus 2 series offer robust features for professional use. Your choice may depend on specific needs like budget, preference for mono or stereo, with or without a charging stand, battery life/talk time, or even the charging type you prefer.  

Contact an Authorized Jabra or HP | Poly Reseller like Call One, Inc. to learn more about professional audio and video solutions for your organization.  

Call One, Inc. is a nationally certified women’s business enterprise and woman-owned small business headquartered in Cape Canaveral, FL.  We are B2B and provide professional-grade audio and video solutions for personal and team workspaces. We believe in the fundamental principle that people do business with people. Our passion is to help people do their business better by simplifying access to business communications and collaboration technology. 

Jabra Evolve2 55 vs Poly Voyager Focus 2

Model Listing and MSRP 

Jabra Evolve2 55 Series: 

  • 25599-889-999-01 Evolve2 55 Link380a UC Mono $259.00 
  • 25599-899-999-01 Evolve2 55 Link380a MS Mono $259.00 
  • 25599-889-899-01 Evolve2 55 Link380c UC Mono $259.00 
  • 25599-899-899-01 Evolve2 55 Link380c MS Mono $259.00 
  • 25599-989-999-01 Evolve2 55 Link380a UC Stereo $269.00 
  • 25599-999-999-01 Evolve2 55 Link380a MS Stereo $269.00 
  • 25599-989-899-01 Evolve2 55 Link380c UC Stereo $269.00 
  • 25599-999-899-01 Evolve2 55 Link380c MS Stereo $269.00 
  • 25599-889-989-01 Evolve2 55 Link380a UC Mono Stand $309.00 
  • 25599-899-989-01 Evolve2 55 Link380a MS Mono Stand $309.00 
  • 25599-989-989-01 Evolve2 55 Link380a UC Stereo Stand $319.00 
  • 25599-999-989-01 Evolve2 55 Link380a MS Stereo Stand $319.00 
  • 25599-989-889-01 Evolve2 55 Link380c UC Stereo Stand $319.00 
  • 25599-999-889-01 Evolve2 55 Link380c MS Stereo Stand $319.00 

Poly Voyager Focus 2 Series: 

  • 213727-01 VOYAGER FOCUS 2 UC, USB-A, CHARGE STAND $349.95 
  • 213726-01 VOYAGER FOCUS 2 UC, USB-A $329.95 
  • 214433-01 VOYAGER FOCUS 2 UC, USB-C, CHARGE STAND $349.95 
  • 214432-01 VOYAGER FOCUS 2 UC, USB-C $329.95 
  • 213727-02 VOYAGER FOCUS 2 UC-M, USB-A, CHARGE STAND $349.95 
  • 213726-02 VOYAGER FOCUS 2 UC-M, USB-A $329.95 
  • 214433-02 VOYAGER FOCUS 2 UC-M, USB-C, CHARGE STAND $349.95 
  • 214432-02 VOYAGER FOCUS 2 UC-M, USB-C $329.95 
EPOS IMPACT 1000

Discovering the EPOS Impact 1000 Series: The Best Noise-Canceling Mic in Business Headsets

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Introduction

I’ve had the opportunity to test various business-grade headsets across multiple brands. Based on my tests, the EPOS Impact 1000 Series features the best noise-canceling microphone I’ve experienced to date. The EPOS Impact 1000 Series consists of several different models. In this blog, I share a comparative matrix to help guide your selection of the suitable model.

Overview of the EPOS Impact 1000 Series

The EPOS Impact 1000 Series is not just about delivering crystal-clear audio; it’s about creating an environment where communication thrives, regardless of external noise. With my extensive experience in testing various headsets (as showcased in my Headset Mic Tests Video Playlist), I can confidently say that the EPOS Impact 1000 Series sets a new standard for noise cancellation in microphones.

Closer Look at the Series

The EPOS Impact 1000 Series are available in single and dual ear, with and without ANC (Active Noise Canceling Speakers), with and without a Charging Stand, and UC and Microsoft Teams certified options. All models connect to a softphone/PC (via BTD 800a Bluetooth USB Dongle) and mobile devices (via Bluetooth). MSRP* Ranges from $289 to $429 USD, depending on the model. (*MSRP as of writing this blog. Pricing is subject to change)

  • The EPOS Impact 103X Series are single ear headband wearing styles
  • The EPOS Impact 106X Series are dual ear headband wearing styles.
  • A charging stand is included in variants: 1061, 1061T, 1061T ANC
  • Models ending in “ANC” include Active Noise Canceling Speakers
  • Models including “T” in the model are certified for Microsoft Teams and include a dedicated Teams button.

What’s in the box:

Discovering the EPOS Impact 1000 Series
  • Headset
  • Soft carrying pouch
  • Bluetooth USB dongle (BTD 800a)
  • USB-C cable (1.2m)
  • Safety & compliance sheet
  • Wireless charging stand (included in variants: 1061, 1061T, 1061T ANC)

Comparative Matrix

Here is a comparative matrix that includes the EPOS Impact 1000 Series Model, Article Number (Manufacturer Part Number), MSRP, whether a model is a Single or Dual Ear, whether a model includes a Wireless Charging Stand, Connectivity, and Certifications.

Model

Article Number

MSRP

Single or Dual Ear

ANC

Wireless Charging Stand

Connects To

Certifications

IMPACT 1060 ANC

1001130

$389.00

Dual Ear

Yes

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Google Meet

IMPACT 1061 ANC

1001131

$429.00

Dual Ear

Yes

Yes

Softphone/PC and mobile devices

Optimized for UC. Certified for Google Meet

IMPACT 1030

1001132

$289.00

Single Ear

No

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Google Meet

IMPACT 1060

1001134

$299.00

Dual Ear

No

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Google Meet

IMPACT 1061

1001135

$349.00

Dual Ear

No

Yes

Softphone/PC and mobile devices

Optimized for UC. Certified for Google Meet

IMPACT 1060T ANC

1001136

$389.00

Dual Ear

Yes

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Microsoft Teams

IMPACT 1030T

1001137

$289.00

Single Ear

No

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Microsoft Teams

IMPACT 1060T

1001138

$299.00

Dual Ear

No

No

Softphone/PC and mobile devices

Optimized for UC. Certified for Microsoft Teams

IMPACT 1061T ANC

1001171

$429.00

Dual Ear

Yes

Yes

Softphone/PC and mobile devices

Optimized for UC. Certified for Microsoft Teams

IMPACT 1061T

1001173

$349.00

Dual Ear

No

Yes

Softphone/PC and mobile devices

Optimized for UC. Certified for Microsoft Teams

 

User Experience and Practical Applications

Discovering the EPOS Impact 1000 Series

In my testing, the EPOS Impact 1000 consistently delivered unparalleled noise cancellation in its microphone. This makes these headsets a top choice for professionals in noisy environments or those who demand the highest quality of voice transmission. In this video, “Is This the Best Headset Mic I’ve Ever Tested? EPOS Impact 1000 Mic Test!”, I include product information and several demonstrations, including a wireless range test and mic tests in multiple environments, including a coffee shop, at a rest area, with a riding lawn mower running in the background and more! Check it out!

Conclusion

The EPOS Impact 1000 Series is not just another set of professional headsets; it’s a game-changer in business communication. With the best noise-canceling mic I’ve tested so far, these headsets are a must-have for any professional prioritizing clear, uninterrupted communication in any work environment.

Contact an Authorized EPOS Reseller like Call One, Inc. to learn more about EPOS audio and video solutions for your organization.

Call One, Inc. is a nationally certified women’s business enterprise and woman-owned small business headquartered in Cape Canaveral, FL.  We are B2B and provide professional-grade audio and video solutions for personal and team workspaces. We believe in the fundamental principle that people do business with people. Our passion is to help people do their business better by simplifying access to business communications and collaboration technology.

Discovering the EPOS Impact 1000 Series

Additional Resources:

– Dive deeper into my headset tests and comparisons:

– For more details or to purchase, visit the EPOS website: https://www.eposaudio.com/en/us/enterprise/products/impact-1000

 Jabra Evolve2 65 vs. Evolve2 65 Flex: Which is Right for You?  

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The Jabra Evolve2 65 and Evolve2 65 Flex are excellent UC Bluetooth wireless headsets designed for hybrid workers, with several key differences. Here’s a comparison to help you decide which one is right for you: 

Price: 

  • Jabra Evolve2 65: The price range varies from $289 to $362 
  • Jabra Evolve2 65 Flex: The price range varies from $329 to $389

Color: 

  • Jabra Evolve2 65: Available in both black and beige options.  
  • Jabra Evolve2 65 Flex: Only available in black.
Jabra Evolve75 Evolve2 65
Jabra Evolve75 Evolve2 65
Jabra Evolve2 65 vs. Evolve2 65 Flex
Jabra Evolve2 65 vs. Evolve2 65 Flex
Jabra Evolve2 65 vs. Evolve2 65 Flex

Mono and Stereo: 

  • Jabra Evolve2 65: Mono (single ear) and Stereo
    (dual ear) models are available. Jabra Evolve2 65 Flex: Only available in black.
  • Jabra Evolve2 65 Flex: Only available in Stereo (dual ear). 

Flexible Design: 

Jabra Evolve2 65 vs. Evolve2 65 Flex
Jabra Evolve2 65 vs. Evolve2 65 Flex
Jabra Evolve2 65 vs. Evolve2 65 Flex
Jabra Evolve2 65 vs. Evolve2 65 Flex
  • Jabra Evolve2 65 Flex: Can be folded into a compact form for easier storage and transport. Jabra Evolve2 65 Flex: Only available in Stereo (dual ear). 
  • Jabra Evolve2 65: Ear Cushions fold flat for easy storage and transport. 

Jabra Air Comfort Technology: 

  • Jabra Evolve2 65 Flex: Includes Jabra Air Comfort technology, featuring redesigned earcup cushions, softer earcup material, and a perforated headband for improved comfort during long meetings and calls. 
  • Jabra Evolve2 65: Does not include Jabra Air Comfort Technology. 

What is Jabra Air Comfort Technology? 

Back-to-back meetings can mean being in a headset all day. To take the pressure off, Jabra has created a new comfort technology called Air Comfort. It features redesigned earcup cushions with a new pattern and material that distributes pressure on the ear more evenly. The inside of the ear cups have also been changed to a softer, more responsive material that helps to relieve pressure on the ears. The headband has a new perforated design that distributes pressure more evenly on the top of the head. This makes it feel like you’re not even wearing a headset during long meetings. Jabra Air Comfort technology was perfected by engineers over many years, so you can look forward to a new level of comfort during meetings and calls. Jabra Air Comfort comes with the Evolve2 65 Flex, Evolve2 55, and Evolve2 50. 

Wireless Headsets header

Active Noise Cancellation (ANC): 

  • Jabra Evolve2 65: Provides Passive Noise Cancellation (PNC) using memory foam ear cushions and a new angled design. 
  • Jabra Evolve2 65 Flex: Includes Hybrid ANC and HearThrough features for noise cancellation and environmental awareness. 

Want to learn more about PNC vs. ANC? Check out this blog: Exploring the Difference Between Active and Passive Noise Cancellation in Headset Speakers 

Charging Options:

  • Jabra Evolve2 65: Offers models with a charging stand, which can also be purchased separately. 
  • Jabra Evolve2 65 Flex: Offers models with a wireless charging pad with a lower profile, making it more portable. 

Summary:

  • Both headsets are suitable for hybrid work and work-from-anywhere setups. 
  • The Jabra Evolve2 65 Flex is preferred for its foldable design, sleek profile, thin earcups, hidden boom arm, wireless charging, long battery life, ANC speakers, and extreme comfort. 

Why Buy from Authorized Jabra Reseller: 

Authorized Jabra Resellers like Call One, Inc. provide subject matter expertise, pre-and post-sale support, genuine Jabra products, full warranties, and access to special incentives and programs. 

Here’s a comparison matrix for a more detailed overview: 

Model 

Jabra Evolve2 65 

Jabra Evolve2 65 Flex 

MSRP Range 

$289 – $362 

$329-$389 

Designed For 

Hybrid Worker 

Hybrid Worker 

Box Contents 

Headset, desk stand (SKU dependent) Jabra Link 380 BT adapter, 1.2m/3.9ft USB-C to 
USB-A cable, soft pouch, warranty, and warning (safety leaflets) 

Headset, Link 380 Bluetooth adapter, USB cable 1.2m/3.9ft, carry 
pouch, user documents, Wireless Charging Pad (SKU dependent) 

Connectivity 

Computer and Mobile Devices – Bluetooth, USB-C, USB-A 

Computer and Mobile Devices – Bluetooth, USB-C, USB-A 

Bluetooth Version 

Bluetooth 5.0  

Bluetooth 5.2  

Bluetooth Profiles 

HSP v1.2, HFP v1.7, A2DP v1.3, AVRCP v1.6, PBAP v1.1, SPP v1.2 

A2DP v1.3, AVRCP v1.6, HFP v1.8, HSP v1.2, PBAP v1.1, SPP v1.2 

Headset Type 

Bluetooth Wireless can be used as a Corded USB device 

Bluetooth Wireless can be used as a Corded USB device 

Headset Weight 

Stereo 176.4g/6.22oz 
Mono 99.2g/3.49oz 

Stereo 136g | 4.8oz 

Warranty 

2 Years 

2 Years 

Busylight 

Yes 

Yes 

ANC 

No (Uses Passive Noise Cancellation) 

Yes – Hybrid ANC 

HearThrough 

No 

Yes 

Speaker Size 

40mm 

28mm 

Audio codecs supported 

SBC 

SBC 

Microphone Type 

3 Digital MEMS 

2 Analog MEMS / 4 Digital MEMS (Stereo) 

UC & Microsoft Teams Certified 

Yes 

Yes 

USB-A and USB-C  Models 

Yes 

Yes 

3.5mm Jack 

No 

No 

Wireless Range 

Up to 30m/100ft 

Up to 30m/100ft 

Wearing Style 

Headband – Single and Dual Ear 

Headband – Dual Ear Only 

Talk Time 

Up to 35hrs (with busylight off)/Up to 24hrs (with busylight on) 

Up to 20 hours (with ANC/busylight off)/Up to 15 hours (with ANC on/busylight on) 

Music Time 

Up to 37hrs 

Up to 32 hours (with ANC off)/Up to 21 hours (with ANC on) 

Charging Time 

Up to 90min 

Up to 120 minutes 

Software 

Jabra Direct, Jabra Sound+, Jabra Xpress 

Jabra Direct, Jabra Sound+, Jabra Xpress 

Number of Models 

20 

8 

 

Jabra Evolve2 65 Flex and Evolve2 65 Part Numbers, Models, and MSRP 

SKU

Model

MSRP

26599-899-999

Evolve2 65 Link380a MS Mono Black

$289

26599-899-899

Evolve2 65 Link380c MS Mono Black

$289

26599-889-999

Evolve2 65 Link380a UC Mono Black

$289

26599-889-899

Evolve2 65 Link380c UC Mono Black

$289

26599-999-999

Evolve2 65 Link380a MS Stereo Black

$301

26599-999-899

Evolve2 65 Link380c MS Stereo Black

$301

26599-999-998

Evolve2 65 Link380a MS Stereo Beige

$301

26599-999-898

Evolve2 65 Link380c MS Stereo Beige

$301

26599-989-999

Evolve2 65 Link380a UC Stereo Black

$301

26599-989-899

Evolve2 65 Link380c UC Stereo Black

$301

26599-989-998

Evolve2 65 Link380a UC Stereo Beige

$301

26599-989-898

Evolve2 65 Link380c UC Stereo Beige

$301

26599-899-989

Evolve2 65 Link380a MS Mono Stand Black

$350

26599-899-889

Evolve2 65 Link380c MS Mono Stand Black

$350

26599-889-989

Evolve2 65 Link380a UC Mono Stand Black

$350

26599-889-889

Evolve2 65 Link380c UC Mono Stand Black

$350

26599-999-989

Evolve2 65 Link380a MS Stereo Stand Black

$362

26599-999-889

Evolve2 65 Link380c MS Stereo Stand Black

$362

26599-989-989

Evolve2 65 Link380a UC Stereo Stand Black

$362

26599-989-889

Evolve2 65 Link380c UC Stereo Stand Black

$362

26699-989-999-01

Evolve2 65 Flex Link380a UC Stereo

$329

26699-999-999-01

Evolve2 65 Flex Link380a MS Stereo

$329

26699-989-899-01

Evolve2 65 Flex Link380c UC Stereo

$329

26699-999-899-01

Evolve2 65 Flex Link380c MS Stereo

$329

In summary, choosing the Jabra Evolve2 65 and Evolve2 65 Flex will depend on your preferences and priorities, such as color, design, ANC capabilities, and charging options. Both are designed to meet the needs of hybrid workers and offer a high level of comfort and functionality. 

Have questions or need more information? Contact us!  

Yealink BH71 Mono Bluetooth Headset

Yealink Introduces the BH71 Mono Bluetooth Headset Series for Work From Anywhere

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Introducing the Yealink BH71 Mono Bluetooth Headset Series for Work from Anywhere, a revolutionary device that provides high-definition audio quality wherever you are. This headset is perfect for those who are always on the go, whether in the car, train, or office. With the BH71, you can connect to your smartphone, desk phone, or PC and experience crystal-clear audio with every call. 

Yealink BH71 Mono Bluetooth Headset
Yealink BH71 Workstation

The BH71 features 4-mic beamforming noise cancellation technology, ensuring you are always heard clearly, no matter the surrounding environment. This advanced technology blocks background noise, so you can focus on the conversation. The BH71 also provides an adjustable ear hook for comfortable wearing, and you can pull out the ear hook easily to best fit your ear. 

Moreover, the BH71 guarantees 10-hour talk time, ensuring you are always connected throughout the day. For those who need even more battery life, the BH71 Pro and BH71 Workstation Pro models come with a portable charging case that provides an additional 20 hours of battery life. With this charging case, you can even cover all week’s use. 

For those who need an all-in-one UC communication experience, the BH71 Workstation and BH71 Workstation Pro models are the perfect fit. These models come with a station that can connect to your desk phone, PC, and smartphone simultaneously. The station also has a 3-inch touch screen, a speakerphone, 3 USB 3.0 ports, a Qi wireless charger for your smartphone, and a portable charging case. With all these features, the BH71 Workstation and BH71 Workstation Pro can make your office look stylish and nice.

In terms of design, the BH71 is sleek and modern, with a matte black finish and minimalist design. The device is lightweight and compact, making it easy to carry around wherever you go. The BH71 Pro and BH71 Workstation Pro models come with a stylish charging case that is also lightweight and portable. 

Overall, the BH71 Mono Bluetooth Wireless Business Headset System is an excellent choice for anyone who needs high-quality audio for business communication. With its advanced noise cancellation technology, comfortable fit, and long battery life, the BH71 is a must-have for anyone who wants to stay connected on-the-go.

The Yealink BH71 Series of Bluetooth Headsets include four models:  

Similarities: 

  • 4—Mic Beamforming noise cancellation 
  • Adjustable Ear Hook for added comfort 
  • Up to 10 Hours of Talk Time 
  • 18 grams / 0.63 ounces 

Warranty:

2 years

Differences:

Connectivity

  • BH71 – Mobile  
  • BH71 Pro – Mobile/PC 
  • BH71 Workstation and BH71 Workstation Pro– Mobile/PC/Deskphone 

Wireless Range 

  • BH71 and BH71 Pro – Up to 100ft / 30m 
  • BH71 Workstation and BH71 Workstation Pro – Up to 250ft / 75m 

BT51 Dongle

  • BH71 Pro and BH71 Workstation Pro include BT51 dongle 
  • BH71 and BH71 Workstation do NOT include BT51 dongle 

Portable Case 

  • BH71 – Carrying case without built-in battery 
  • BH71 Pro – Charging case (20hrs battery life) 
  • BH71 Workstation – Case NOT included 
  • BH71 Workstation Pro – Charging case (20hrs battery life) 

Workstation  

  • Workstation is a base with 3-inch Touch screen, Speakerphone, Built-in 3 USB Hub and Qi Wireless Charger 
  • BH71 Workstation and BH71 Workstation Pro include Workstation 
  • BH71 and BH71 Pro do NOT include Workstation 

Contact an authorized Yealink Reseller like Call One, Inc. if you would like to learn more or check if you qualify for a free demo.  

My Favorite Home Office Technology

My Favorite Home Office Technology – The evolution of our home office from March 2020 to November 2022

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As we head into the 2022 Holiday Season, I wanted to share my favorite home office technology! But first, let’s rewind to March 2020. March 2020 was the first month for most office workers to start their work-from-home journey. Reminder at the time, it was only going to be temporary. My wife and I are empty-nesters, and I was fortunate to have a dedicated home office. My wife set up her workstation on our dining room table. We all know two weeks turned into months and months into years. We have made several changes to our work-from-home environments over that time.

As a Director of Human Resources, it became impractical for my wife to remain at the dining room table. She often deals with sensitive information and needs to keep it private. After two weeks, she purchased a small desk and moved into our guest bedroom. Over time, we replaced the bedroom furniture and carpet with proper office furniture and vinyl plank floors. We converted the guest bedroom into a real home office.

Many of the changes I made are not immediately visible or noticeable. I added a work table next to my desk to film unboxing videos, stage, and charge audio and video devices. I added shelves in my home office closet to hold the additional devices. I also made some changes to the equipment I use daily.

My Favorite Home Office Technology
My wife’s home office March 2020

I need to have an optimal home office setup to support the way I work and can be the most productive. As the Sr. Director of Marketing and Emerging Technology, I spend a lot of time testing professional-grade audio and video devices. I film videos to help people make more informed purchasing decisions. I also do standard office stuff. I review and respond to emails, IMs, and texts, take and make voice calls, join many video meetings, and work with Word, Excel, PowerPoint, Google Docs, Sheets, and other applications. My wife and I started venturing back into society and traveling again this year, so I added some new family pictures and picture frames to my home office!

Before I share our favorite home office technology, here are some changes we made to our technology and equipment, starting with my wife.

Changes to technology I’ve made in my home office:


My Favorite Home Office Technology
My home office March 2020

Since March 2020, I have tested hundreds of devices. In addition to my favorite pieces of technology, here are some devices I’ve tried recently:

    My Favorite Home Office Technology

    My Favorite Home Office Technology
    My home office November 2022

    Over the past few years, our hiring practices have shifted. We now employ team members across multiple states and cities.

    Logitech Brio

    One of my wife’s favorite pieces of technology is her Logitech Brio webcam. She states the camera helps to make her look her best compared to other cameras. I have shared several webcams with her, and she continues to stick with the Logitech Brio.

    Jabra PanaCast 20

    The Jabra PanaCast 20 has become my favorite webcam for several reasons.

    The video quality of the Jabra PanaCast 20 is excellent across all video platforms, including Microsoft Teams, Zoom, Google Meet, Webex, and more! Jabra Direct provides a Camera Controller that allows me to customize the experience. I can turn on Intelligent Zoom, so the camera focuses on whether I sit straight up or lay low in my chair. The Jabra PanCast 20 Picture-in-Picture feature is an excellent feature that allows me to share a close-up of a product. Hence, people see the details while keeping my face in the video for a more engaging experience. I use this feature frequently in our YouTube videos to show the decibel level readings while I test headset mics in loud environments.

    Manufacturers need to make their devices portable to support the growing hybrid workforce. The Jabra PanaCast 20 included carry case is a welcomed addition. Initially, it doesn’t seem like a big deal until you have to pack up your gear to work in a different location. A designated carry case makes it easier to pack up the camera and cable and protect them.

    I have tested several cameras, and the Jabra PanaCast 20 is my favorite webcam!

    Logitech Logi Dock

    The Logitech Logi Dock is our absolute favorite piece of home office technology! It is a game-changer and a must-have for anyone in a dedicated office space. There is no other device I have tested or am aware of that provides the features and functionality of the Logi Dock. TIME recently revealed its list of Best Inventions of 2022, featuring 200 extraordinary innovations changing our lives. The Logitech Logi Dock is listed as a winner in the productivity category.

    Logi Dock – One Cable to Laptop

    My wife really dislikes clutter and cables. Before the Logi Dock, disconnecting and reconnecting our laptops to head into the office was very cumbersome and inconvenient. My wife had to crawl on the floor to disconnect the power cable from the power strip, the USB-C cable from the dock, and one of her USB devices because her original dock did not have enough USB ports to support all her peripherals. I found myself in a similar situation, except I have power strips easily accessible on the top of my desk. When testing products, it was always a challenge because of the limited USB ports. I was constantly disconnecting and reconnecting USB peripherals and devices.

    The Logi Dock has a single USB-C cable that will provide power and access to all the devices and peripherals you have connected to the dock. Disconnecting and reconnecting for hybrid work is a breeze with just one cable!

    Logi Dock Ports

    Monitor ports

    • ·1 x HDMI v. 2.0 (Support up to 4K, i.e. 3840 x 2160 @60Hz HDR) 7See support page for compatibility updates
    • 1 x DisplayPort 1.4 (Support up to 4K, i.e. 3840 x 2160 @60Hz HDR) 8See support page for compatibility updates.

    Peripheral ports

    • 2 x USB-A
      • 1 x USB 3.1 Gen 1 (5Gbps) with 4.5W charging 9See support page for compatibility update
      • 1 x USB 3.1 Gen 1 (5Gbps) with 7.5W fast charging
    • 3 x USB-C
      • 2 x USB 3.1 Gen 1 (5 Gbps) with 4.5W charging 10See support page for compatibility updates.
      • 1 x USB 3.1 Gen 1 (5 Gbps) with 7.5W fast charging
    • 1 x USB-C Upstream

    Others

    • 1 x Bluetooth Sync button
    • 1 x AC power (230W, 19.5V)
    • Security slot type: Kensington security slot

    Logi Dock – Join Meetings with one touch

    One of the top features and functions of the Logi Dock is the ability to join meetings with one touch and receive ambient light notifications when a meeting is about to start! Whenever you have any scheduled events or meetings coming up, the Logi Dock begins blinking to notify you of upcoming meetings visually! All you have to do is press the button directly on top of the Logi Dock to join Microsoft Teams, Zoom, and Google Meet meetings! (I have also been able to join Cisco Webex Meetings) To access this, you integrate your Office 365 or Google Calendar via Logi Tune. It was such a hassle before Logi Dock and Calendar Integration with Logi Tune. Now I can keep working until I see those purple lights start blinking!

    Logi Dock – Mute Mic and Camera

    Mute is your friend during video meetings, especially when several people are in the meeting. It’s courteous to mute yourself if you are not the one speaking or if there are distracting noises like dogs barking, lawnmowers, or loud people around you. Logi Dock has a lovely prominent mute button on the top you can press. It lights up red when muted to let you know. Sometimes it’s necessary to turn off your camera. The camera mute is especially beneficial when your camera doesn’t have a privacy shutter. While many webcams have attachable or integrated privacy shutters, the dedicated camera mute button on the Logi Dock is very convenient and less distracting than your fingers reaching up to the camera to close the shutter.

    Logi Dock – Premium Speakerphone

    I started using the Blue Mic Yeti to record audio for our YouTube videos, and I am now using the Logi Dock! Whether you are on a call, video meeting, or listening to music, the Logi Dock audio does not disappoint. It sounds good. Like really good. We often use a separate USB speakerphone in our home offices for listening to music or for those extended meetings or webinars, and now we use the Logi Dock.

    • Custom, 55mm, neodymium audio drivers
    • Six noise-canceling microphones
    • Passive radiators for enhanced bass
    • Anti-vibration suspension system
    • Anti-vibration acoustic enclosure

    Logi Dock – Certified and Compatible

    Logi Dock is certified for Microsoft Teams, Google Meet, Google Voice, Zoom, and Tencent Meeting. It’s also compatible with common calling applications across most platforms and operating systems within your IT ecosystem. And because it’s simple for employees to set up, you can confidently deploy Logi Dock to your remote and hybrid workforce.

    Logi Dock – Beyond the Home Office    

    Whether employees are in the office, at home, or somewhere else, Logitech Sync device management software helps everyone stay connected by letting you ensure their Logitech Business devices are healthy and up to date. In addition to Logitech Meeting Room Solutions, Logitech Sync supports Logitech Personal Collaboration Devices, including Logi Dock! See the complete list of supported devices for management here.

    Logi Dock covers multiple bases

    The Logi Dock is our dock, meeting control center, and premium speakerphone. It connects our laptop to our larger displays and USB peripherals, including our two other favorite home office pieces of technology, our webcams.

    In summary

    The work landscape changed forever on March 2020. My wife and I have transformed our home offices to support the way we work. While our roles are different, our need to communicate and collaborate is similar. We both join many video meetings across multiple platforms. The Jabra PanaCast 20 and Logitech Brio provide us with excellent video quality! The Logi Docks are an entirely new productivity device category that offers many great features, including premium, professional-grade audio!

    My Favorite Home Office Technology
    My wife’s home office November 2022

    My wife and I have invested much time and money into creating optimal workspaces in our home offices. The challenge we face is that the technology in our home offices is better than our corporate office. I suspect this is true for many and one of many reasons employers struggle to get employees back in the office.

    We will probably get a dedicated Logi Dock for our corporate offices to have a consistent experience in our home and corporate locations.

    What changes have you made to your home offices?

    Contact us if you want to learn more about technology and devices for wherever you work! Call One, Inc. is a certified Woman-Owned business that has been helping people do their business better by simplifying access to communications and collaboration solutions for over 35 years!

    How to connect Existing Headsets to a Desk Phone and Computer for Return To Office and Hybrid Work 

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    Many companies deployed cloud-based communications platforms like Microsoft Teams and Zoom during the pandemic. USB headset demand and purchases skyrocketed now that employees use their computers to make and take voice and video calls. Some organizations have elected to return to the office or adopt a hybrid work model. The challenge is that the headsets employees use in their home offices may not be compatible with the desk phones in the office, or desk phone only headsets will now need to connect to computers.  

    Consumer USB headsets typically do not have options to support connectivity to a business desk phone. Fortunately, there are options to connect existing business-grade USB headsets from brands like Poly and Jabra to desk phones and computers. Some devices enable desk phone only headsets to connect to a computer.  

    Here are some available solutions. Contact a subject matter expert like Call One, Inc. for help with compatibility and more information.  

    Solutions to connect USB headsets to desk phones and computers

     

    Jabra Link 950 for USB-A or USB-C Headsets 

    The Jabra Link 950 enables you to use a compatible Jabra USB headset, either with just your desk phone or with your desk phone and softphone. Choose from Jabra’s wide range of corded and wireless USB headsets, and look for Bluetooth functionality if you also want the headset to connect to a mobile phone. Check if your Jabra headset is compatible here: jabra.com/help/link950/compatibility. 

    Resources:

    Poly MDA220 USB 

    The Poly MDA220 USB allows you to connect to PCs, Macs, desk phones, Poly USB headsets, and devices (corded, wireless, Bluetooth). As of writing this blog, here are the compatible Poly USB devices: Blackwire Family Voyager Family when used with a BT600. Audio 615 and 630M Savi 400 Series EncorePro USB Series Bluetooth USB Adapter BT600, BT300 Entera USB (HW111N, HW121N) DA70, DA80, DA90. Not compatible with Savi 8200 Office and UC Series. 

    Resources:

    Solutions to connect Jabra and Poly QD headsets to desk phones and computers 

    Jabra Link 860 
    Connect Headsets to a Desk Phone or Computer for Hybrid Work 

    The Jabra Link 860 is a flexible audio processor with dual connectivity to desk phones and softphones straight out of the box. With easy-to-reach buttons for mute, volume, and switching calls between desk phone and softphone, the Jabra Link 860 includes audio streaming: call recording, agent greeting, and transcribing.  

    Resources
    Poly MDA500 QD Series 
    Connect Headsets to a Desk Phone or Computer for Hybrid Work 

    The Poly MDA500 QD Series includes four models: MDA524 QD USB-A, MDA526 QD USB-A, MDA524 QD USB-C, and MDA526 QD USB-C. The MDA500 QD Series allows you to connect Plantronics standard QD and digital QD headsets and Y-Training cables.  

    Resources:

    Poly MDA100 QD Series 
    Connect Headsets to a Desk Phone or Computer for Hybrid Work 

    The Poly MDA100 QD Series is a lower-cost option to connect existing Plantronics QD headsets to desk phones and computers. There are two models: MDA100 QD and MDA105 QD.  

    The MDA105 QD includes a volume control feature.  

    Resources:

    Solutions to connect modular headsets to computers and desk phones 

    ZoomSwitch ZMS10-C / ZMS20-UC 

    Connect Headsets to a Desk Phone or Computer for Hybrid Work 

    The ZoomSwitch has been around for several years and was the original option to help organizations transition to computer-based telephony. The ZoomSwitch is still an outstanding solution as it supports DECT wireless headsets, wired modular headsets, or handsets to connect to a desk phone and computer.  

    Resources:

    Connect with a Subject Matter Expert 

    It’s always best to contact a subject matter expert to discuss headset solutions for return to the office and hybrid work. We completely understand the need for immediate solutions; however, organizations should be moving towards developing new device standards that support new ways of working. Poly, Jabra, EPOS, JPL, Logitech, Yealink, and others have multi-connectivity wireless headsets, Active Noise Cancelling Headset Solutions, and Corded USB headsets that align with the different workstyles and workspaces of today’s workforce.  

    Video Enable All Meeting Spaces 

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    As business leaders wrestle with decisions to return to the office, remain remote or adopt a hybrid work model, the reality remains that how people work and collaborate has changed. Leading platform vendors like Microsoft and Zoom continue to evolve and introduce new features to improve collaboration regardless of whether people are in the room or remote.  

    Video conferencing device manufacturers are also evolving and developing new solutions that make it easy to video enable all meeting spaces, small to large.  

    From Your Desktop 

    Team members who join meetings from desktops have several options, including corded and wireless headsets, speakerphones, webcams, and all-in-one audio/video devices.  

    Wireless headsets are available in DECT or Bluetooth. DECT headsets offer stronger security and typically longer wireless range while Bluetooth headsets support connectivity to multiple devices. Corded USB headsets are a great option since they generally are plug-and-play and simple to use. 

    Logitech Zone

    ANC headsets are a great option if you work in a noisy environment. ANC headsets include true wireless earbuds, on-ear, and over-ear options. There are also different boom mic options, from boomless mics to retractable mics.   

    USB Speakerphones can be simple or include a long list of features to support however you work. Speakerphones are an excellent alternative for whenever you don’t want to wear a headset. They are also portable, many support Bluetooth, and can connect with your computer and mobile device.  

    Webcams are available to support all use cases and budgets. Things to consider when selecting a webcam include:  

    • Compatibility with the operating system 
    • Video platforms supported 
    • Windows Hello support 
    • Video resolution 
    • Field of View (Fixed or Adjustable) 
    • Auto-Framing 
    • Auto-Focus 
    • Light Correction 
    • Built-in Microphones 
    • Privacy Shutter 
    • Mounting Options 
    • USB-A or USB-C 
    • Cable length 
    • All-in-one 
    • Warranty 
    • Additional features 
    • Price 

    Logi Dock for Desktop 

    The Logitech Logi Dock is a new category of devices. Logitech describes this as an All-in-one docking station with meeting controls and a speakerphone. Used in conjunction with Logi Tune software, you have a powerful device that allows you to join meetings across different platforms at the press of a button. The Logi Dock is a must-have to help increase productivity in your home or independent office. Watch these videos to see the Logi Dock in action! There is nothing else on the market that compares.  

    Video Enable All Meeting Spaces

    All-In-One Solutions  

    All-In-One video solutions are convenient, and an inexpensive way to video enable small to large rooms. All-In-One solutions are available as simple USB audio & video devices (imagine a big webcam with microphones and speakers) or can be used with an in-room PC or placed into Appliance mode, depending on the model. Your in-house teams can typically install these, saving money on installation fees. These solutions support the latest features available for Microsoft Teams Rooms and Zoom Rooms, including Microsoft Teams Room Front Row, Touch-enabled display solutions for Teams Rooms, Zoom Rooms for Touch, Digital whiteboarding, Zoom Smart Gallery, and more! 

    Some models have a wide range of peripherals that can be attached to enhance the collaboration experience. Peripherals include analog whiteboard cameras, touchpads, extension mics, and more!  

    Video Enable All Meeting Spaces

    All-in-One devices have extended beyond a video bar. Brands like Poly, DTEN, and Neat offer solutions that include a camera, microphones, speakers, and a display for personal and group use.  

    Contact an authorized reseller to schedule a virtual demonstration to see the solutions in action! 

    Video Bundles 

    Video bundles include all the necessary components as separate items to support placement flexibility depending on room size and configuration. Video bundles may include a camera, microphones, speakers or a camera, speakerphone (mics, speakers, dial pad), and extension microphones.  

    Some use cases require an independent speakerphone that can be used in video meetings or support voice-only calls.  

    Video bundles for personal use include a webcam+ (corded or wireless) headset or webcam + speakerphone. Video bundles are conveniently packaged in a single box to simplify deployments. Examples include the Konftel Personal Video Kit and Poly Studio P5 Kits.  

    Poly Studio P Series P5 Video Enable All Meeting Spaces
    Video Enable All Meeting Spaces

    Microsoft Teams Room and Zoom Room Bundles 

    Microsoft and Zoom have strong relationships with hardware partners who develop solutions designed to support a wide range of spaces with Microsoft Teams Rooms and Zoom Rooms licenses. It’s important to note that you must have the appropriate Microsoft Teams Rooms or Zoom Rooms Licenses and use recommended and certified Microsoft Teams Rooms or Zoom Rooms Hardware to access all the available features.  

    Logitech Video Conferencing Video Enable All Meeting Spaces

    Wireless Presentation and Conferencing  

    Some solutions support wireless content sharing and conferencing and are compatible with most of the leading video conferencing device manufacturers. These solutions allow you to wirelessly share content, turn a dedicated platform meeting room into a BYOD space or take over the USB peripherals from your laptop. Examples of these solutions include ScreenBeam and ClickShare by Barco.  

    Make it easy to join a meeting 

    There are so many options to video-enable meeting spaces of all sizes. Ultimately, it comes down to what you want team members and partners to accomplish while in that space. The easier it is to use the technology in the room, the more productive meetings will be. Make it easy for anyone in your organization to join a meeting.  

    Call One, Inc. has been in business since 1987. We entered the audio and video conferencing space in 2003. We partner with leading brands, including Logitech, Poly, Jabra, Konftel, Yealink, JPL, DTEN, Neat, and more, to help organizations video-enable all their meeting spaces so they can do their business better. How can we help?

    Audio Video Devices 2022

    Audio and Video Device Highlights for First Half of 2022 

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    Device manufacturers have created solutions to support work from anywhere. We have seen several new audio and video devices for business this first half of 2022 and shared several via our YouTube Channel. In this blog, we share some highlights! 

    January 2022 

    Konftel Personal Video Kit

    February 2022

    Audio and Video Device

    March/April 2022

    • Enterprise Connect 2022 Video Playlist – This playlist features videos from the Enterprise Connect Expo Hall Floor. We focused on audio and video device brands that are compatible with all the leading enterprise communications and collaboration platforms including Microsoft Teams, Zoom, Cisco Webex, RingCentral, 8×8, GoTo, and more! We film at the booths of AVer, Biamp, DTEN, EPOS, Jabra, Konftel, Logitech, Neat, Poly, Shokz, Spracht, Targus, and Yealink. We also filmed an onsite mic test comparison video that includes eleven UC Bluetooth headsets from Poly, Jabra, Logitech, EPOS, Yealink and Shokz. 

    May 2022

    ADAPT 660 Lifestyle Office Headset Solutions Audio and Video Device
    EPOS Adapt 660
    Audio and Video Device
    • EPOS Adapt 660 AMC vs Adapt 660 (And Adapt 661) – EPOS introduced the stylish EPOS x Aston Martin F1™ Team co-branded headset. Powered by EPOS AI™ for crystal clear communication, the headset has adaptive ANC, superior stereo sound and microphones enhanced by machine learning. This is uncompromised audio for those who live life in the fast lane. How does the Adapt 660 AMC compare with the EPOS Adapt 660 and 661? 
    • Samsung Galaxy Ecosystem | Galaxy Book Pro 360 + Galaxy S22 + Galaxy Tab S8 + Galaxy Buds Pro – I share how you can increase productivity in a Windows and Android environment by utilizing Second Screen and Phone Link with the Samsung Galaxy Book Pro 360, Galaxy S22, Galaxy Tab S8 and 43” CJ890 Ultra-wide Curved Monitor. 
    • Logitech Zone True Wireless Earbuds | Certified for Microsoft Teams, Zoom, Google – Stay focused and in the zone with Zone True Wireless Bluetooth® earbuds. The certified noise-canceling mics, hybrid ANC, and immersive sound are ideal for collaboration in busy workspaces without compromising quality, productivity, or creativity. This video provides an overview of the specifications, microphone, and wireless range tests. 
    • Jabra PanaCast Meet Anywhere Bundles | Unboxing and Overview – Jabra has created four Jabra PanaCast Meet Anywhere Bundles to support Hybrid working and work from anywhere! They have combined all the necessary components and packed them in a convenient Travel Case. The versatile Jabra PanaCast camera allows you to adjust the Orientation, Field of View, Intelligent Zoom, and Image Quality (Brightness, Contrast, Saturation, Sharpness, White Balance) all from Jabra Direct. The Jabra Speak 750 is a compact premium speakerphone with two-way full duplex so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. The plus (+) bundles include a Table Stand and a set of cable management clips to provide a clean look. 

    June 2022

    Audio and Video Device
    Audio and Video Device
    JPL Convey Speakerphone
    • JPL Convey Speakerphone | Overview, Speaker, and Mic Tests – The new JPL Convey is ideal for anyone wanting to talk and listen hands-free when using a softphone. The high-quality speaker is loud enough for everyone around the table to hear. Perfect for team briefings and pitches to clients. The JPL Convey is perfect for any small office or meeting room with up to 4 people. 
    • Logitech Logi Dock | Overview and Demo – The Logitech Logi Dock is an absolute game changer and has established a new category of devices. It is a docking station with meeting controls and enterprise-quality audio that simplifies personal workspaces and improves the work-from-home experience. In this video, I provide an overview and several demos, including speaker output level, how you can quickly join Google Meet, Zoom, Microsoft Teams and Webex meetings from the LogiTune app and Logi Dock, and mic and camera mute features! 
    • JPL Agora | Overview and Demo Video – The JPL Agora is a 4K Ultra HD Intelligent All-In-One Video Sound Bar with Intelligent Zoom. This simple plug-and-play video sound bar allows you to video enable focus rooms, huddle, small, and medium meeting rooms. Designed with a fully adjustable mount, the JPL Agora can be placed above a computer monitor, on a desktop, or on a wall. The JPL Agora video sound bar is simple to connect using the included USB and power cable. The USB cable offers USB-A and USB-C connectors, allowing them to connect to either USB-A or USB-C devices. The JPL Agora is designed with JPL’s plug-and-play software last approach. No software or downloads are needed on installation, and it works with all leading UC and collaboration platforms, including Microsoft Teams, Zoom, Google Meet, and Webex. 
    Audio and Video Device

    Many organizations are still deciding whether to return to the office, remain remote, or adopt a hybrid work model. Fortunately, there is no shortage of audio and video solutions to maintain communication and collaboration with team members, clients, and partners.  

    An Authorized Reseller like Call One, Inc. can provide pre-and post-sales support and is a nationally certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), supporting your Supplier Diversity initiatives. How can we help?  

    Consumer vs. Business Audio and Video Devices

    Consumer vs. Business Audio and Video Devices 

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    Regularly I’m asked to review a variety of audio and video devices, including consumer products. I often respond that the Call One, Inc. YouTube Channel focuses on solutions designed for use with business communications and collaboration platforms from Microsoft, Zoom, Cisco, 8×8, RingCentral, etc.  

    Microsoft Teams Devices banner 2

    Packaging, Warranty, & Multi-Connectivity 

    Most people don’t realize there are differences between consumer and business audio and video devices. Some differences are subtle, like the packaging to support mass deployments and extended warranty periods. Another difference is the inclusion of a Bluetooth dongle with UC Bluetooth headsets to improve connection stability, audio quality, and compatibility and provide remote call control. Leading device manufacturers also offer multi-connectivity solutions to support a broad range of use cases.  

    Consumer Business Audio Video Devices

    Compatible and Certified 

    Business audio and video device manufacturers work directly with leading business communications and collaboration platform providers to develop compatible and certified solutions, so end-users have a great experience with setup, use, and performance.  

    Consumer Business Audio Video Devices

    Device Management Software 

    A critical difference that has become increasingly important in today’s remote and hybrid work world is device management software. Businesses spend thousands to millions of dollars on audio and video devices annually to empower and enable their employees to be productive wherever they are working. How do business leaders know where the devices are and if they are being used? Device management software allows IT teams to remotely provision, monitor, troubleshoot, and manage devices.  

    Depending on the brand and suite of products, some device management software offers analytics and actionable insights that can be highly beneficial for understanding user adoption, call analytics, room usage, and more! 

    Poly Lens devices Consumer Business Audio Video Devices

    Organizations need to consider developing audio and video device standards that provide device management software from these leading global brands:  

    Authorized Resellers 

    Authorized Resellers like Call One, Inc. can help your organization select business-grade audio and video devices that the appropriate software can remotely manage.  

    Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and Woman-Owned Small Business (WOSB), helping people do their business better since 1987. We are an authorized reseller of Poly, Jabra, Logitech, EPOS, Yealink, and other leading audio and video device brands. Contact us if you want more information or schedule a meeting to discuss your device management needs.  

    Device Management Software Video Resources: 

    Personal Audio and Video Devices for Hybrid Work in 2022 

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    Today hybrid work means working from anywhere. The goal of business and IT leaders is to ensure their teams have a consistent experience whether they are working from home, their corporate offices, or from wherever they choose to work. Professional-grade audio and video devices can aid in providing a consistent experience.  

    Audio Video Hybrid Work
    Audio Video Hybrid Work

    Here is a list of factors business and IT leaders need to consider when selecting personal audio and video devices for their employees.  

    Workstyles / Personas 

    There are several roles or personas within an organization with different communication needs. Poly has studied workstyle evolution for nearly a decade and identified six distinct work styles, or personas, making up 92% of a typical enterprise: Office Communicator, Office Collaborator, Remote Collaborator, Flexible Worker, Road Warrior, and Connected Executive. Each persona uses a different set of communications tools. Take a look at the Get To Know Your Workforce – Personas Overview.

    Audio Video Hybrid Work
    Logitech Zone

    Connectivity 

    Each persona utilizes different communications tools depending on their role and environment. They may need connectivity to a desk phone, computer, mobile device, or a combination. Audio devices have a wide range of connectivity options to support whatever connectivity combination your team needs. For example, teams returning to the office may require connectivity to desk phones and computers. Employees working from home may require connectivity to a laptop and mobile phone. Hybrid team members may need an audio device that supports connectivity to phones, computers, mobile devices and can easily transport between work locations.  

    Audio Video Hybrid Work
    Audio Video Hybrid Work

    Platform 

    Leading device manufacturers like Poly, Jabra, EPOS, Yealink, and others offer compatible solutions for all major platforms, including Zoom, Teams, and Webex. Some platforms like Microsoft have developed a peripherals certification program to ensure USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality, are plug-and-play, and provide an excellent experience for end-users and administrators. An authorized partner can help with compatibility and identifying which variants are best for your business. Contact us! 

    Environment 

    Work environments can range from corporate offices, third spaces, home offices, remote locations, or on-the-go! Noise levels will vary. Today workers can experience noise from noisy open offices, traffic, construction, lawnmowers, blenders, children, barking dogs, and more! Knowing your team members’ work environments is essential when selecting devices. Battery life may be a factor if they are somewhere without access to an electrical outlet. Video calls and meetings have become standard during the past two years. When it comes to video, good enough is no longer acceptable. Video quality expectations have increased. Multiple personal and group video conferencing solutions offer high-quality audio and video for more engaging and productive meetings. Take a look at these desktop video solutions from Cisco, Huddly, Jabra, JPL, Konftel, Logitech, Poly, Yealink, and more! 

    Webcams for business

    Fixed / Portable 

    Hybrid work has made it necessary to transport devices between work locations. The Targus 2 Office Antimicrobial Backpack is made to fit laptops between 15 to 17.3 inches, a full-sized keyboard, and whatever you need to carry! Headsets include carrying cases made of different materials depending on the brand and model. The cases are designed to hold your headset, cables, and dongle. The Jabra PanaCast 20 and the Huddly ONE Work From Anywhere Kit are two cameras that include a travel case to contain the camera and the cable for secure storage during travel.   

    Audio Video Hybrid Work
    Audio Video Hybrid Work

    One Size Does NOT Fit All 

    There are multiple roles within an organization with varying levels of communication and collaboration internally and externally. A person who seldom takes or makes calls will need a different audio device than someone with a call-intensive role. The same is true for video. Some positions require being on video presenting and sharing content regularly, while some only join weekly or once a month. The point is, one size does NOT fit all. Business and IT leaders need to consider the above topics when developing standards.  

    New Device Standards 

    The global pandemic has forever changed how, when, and where work is done. Gone are the days of controlled office environments. Organizations need new audio and video device standards. The good news is there is no shortage of options. Leading device manufacturers like Jabra, EPOS, Logitech, JPL, Poly, Yealink, and more have a broad range of solutions to support hybrid and remote work. They are also developing new solutions in response to this new normal of work from anywhere.  

    An Authorized Reseller like Call One, Inc., with over 35 years of experience and a focus on personal and group audio and video solutions, is a great choice to help you develop device standards. To help people and businesses make more informed purchasing decisions, they test most audio and video devices and share them via their YouTube Channel. Call One, Inc. also provides pre and post-sales support and can ship to commercial and residential locations anywhere in the United States. We specialize in supporting mid-market to large enterprises and are a nationally certified Women’s Business Enterprise. Contact us to learn how we can help.