New Audio, Video, and Collaboration Tech from Logitech, Jabra, EPOS, Yealink, HP Poly, JLab, JPL, and Shokz
The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.
Here’s your official roundup of what’s new from some of your favorite brands:
Logitech Q1 2025 Highlights
Rally Board 65 AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
Rally Streamline Kit A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
Logitech Spot A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
CollabOS 1.13.A & 1.14 These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
Zone Wireless 2 Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.
EPOS Q1 2025 Highlights
ADAPT E1 Wireless Earbuds Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.
Yealink Q1 2025 Highlights
UH48 ANC Corded USB Headset A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
BH74 ANC Bluetooth Headset A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.
JPL Q1 2025 Highlights
ICON 120 A professional-grade USB headset tailored for office users.
ICON 110 A foldable USB headset designed for hybrid workers who balance office and remote work.
Epic Mouse 2 An ergonomic wireless mouse designed for productivity and comfort.
Epic LUX Lab Headphones Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
GO LUX ANC Wireless headphones with Active Noise Cancellation for focused work.
GO POP ANC True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.
JABRA Q1 2025 Highlights
Speak2 75 A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
Jabra PanaCast 40 VBS A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.
SHOKZ Q1 2025 Highlights
OpenMeet UC Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting
HP Poly Q1 2025 Highlights
Voyager Legend 50 Series The legendary monaural headset is refreshed with modern features: NoiseBlockAI AI-powered noise suppression WindSmart Technology 10-hour Talk Time Wireless Charging Case Bluetooth 5.4 with Multipoint Poly Lens Software Support TCO Certified Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.
Get Expert Support
Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.
✅ Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.
✅ Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.
Both teams offer expert guidance, real-world product testing, and access to top brands.
When it comes to running a successful small business, clear and reliable communication is essential—whether you’re collaborating with team members, speaking with clients, or jumping on a video call. One of the simplest ways to improve your communications infrastructure is by equipping your team with the right headsets.
But with so many options available, how do you know which headset best suits your business? Here are the key factors small businesses should consider when selecting professional-grade headsets.
1. Audio Quality
High-quality audio is critical for clear communication. Whether your team is taking client calls or attending virtual meetings, you’ll want headsets that deliver:
Crisp, clear speaker audio
Professional-grade microphones with excellent voice pickup
Consistent sound performance across different environments
This ensures that conversations are clear on both ends, enhancing professionalism and minimizing miscommunication.
2. Compatibility
Not all headsets work with all systems. Before making a purchase, confirm that the headset is compatible with:
Your business devices (VoIP desk phones, laptops, smartphones, tablets)
Communication services (VoIP platforms, cloud phone systems, Microsoft Teams, Zoom, Google Meet, RingCentral, etc.)
Pro tip: Choose models that are certified for your preferred platform to ensure optimal performance and support.
3. Comfort and Durability
Headsets are often worn for hours at a time, so comfort and build quality are key. Look for:
Lightweight designs that minimize pressure during long calls
Adjustable headbands and cushioned ear pads for a secure fit
High-quality materials built to withstand everyday use
Your team will appreciate the difference during a busy workday.
4. Noise Cancellation
Background noise can be a serious productivity killer, especially in open office environments or remote home setups. Look for:
Active Noise Cancellation (ANC) to block distractions for the wearer
Noise-canceling microphones to reduce background noise for the person on the other end of the call
These features ensure professional, distraction-free conversations—no matter where work happens.
5. Wireless vs. Wired
Mobility needs vary from role to role. Choose the connection style that best suits your workflow:
Wireless headsets provide flexibility and freedom of movement
Wired headsets offer a reliable connection and never require charging
Some users may benefit from hybrid options that offer wired and wireless connectivity.
6. Additional Features
Certain features can enhance productivity and convenience for your team, such as:
On-call indicators to prevent interruptions in shared spaces
Inline or on-ear call controls for volume, mute, and answering calls
Multi-device connectivity to switch between computer and smartphone seamlessly
Consider what features will make your team’s day-to-day easier.
7. Cost-Effectiveness
While premium models often deliver the most advanced features, there are excellent headsets available at every price point. Aim to strike a balance between:
Performance and reliability
Long-term durability
Budget limitations
Think of headsets as an investment in better communication and happier, more productive employees.
8. Work with a Trusted Advisor
One of the most important (yet often overlooked) considerations is where you purchase your headsets. Working with an Authorized Reseller like Hello Direct ensures you receive:
Expert advice tailored to small business needs
Access to a curated selection of top headset brands
Real-world testing and recommendations based on your use cases
Post-sales support and guidance
Since 1987, Hello Direct has specialized in helping SMBs select the right headsets. We understand many small businesses don’t have dedicated IT teams to vet the dozens of headset models and compatibility requirements. We’re here to simplify the process.
Beyond the well-known brands, we partner with emerging manufacturers like Shokz, Yealink, JPL, and JLab—brands that deliver exceptional quality at small business-friendly prices.
Final Thoughts
The right headset can make all the difference in how your team communicates—whether in the office, working from home, or on the go. Considering the factors above, small businesses can make informed decisions that enhance collaboration, reduce distractions, and deliver a more professional experience for employees and customers.
Need help finding the right headset for your business? Contact the experts at Hello Direct—your trusted Small Business Advisors in audio and video solutions.
https://calloneinc.com/wp-content/uploads/2025/04/Headset-Small-Business-blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-01 22:34:432025-04-01 22:34:44How to Choose the Right Headset for Your Small Business (2025 Guide)
Choosing the Right Adapter for Your Shokz Communication Headsets
When it comes to professional-grade wireless communication, Shokz offers two dedicated USB wireless adapters: Loop 110 and Loop 120. These adapters ensure a seamless, reliable connection for your Shokz headsets, whether you’re working from home, on the go, or in the office.
In this guide, we will break down the differences, similarities, and ideal use cases for each so you can select the best adapter for your environment.
Shokz Loop 110 Overview
The Shokz Loop 110 ($49.95 MSRP) is specifically designed for the Shokz OpenComm series, including:
OpenComm
OpenComm UC
OpenComm2 UC
Pairing the Loop 110 with the OpenComm2 UC headset unlocks its full suite of advanced features. However, when paired with earlier models such as OpenComm or OpenComm UC, some of the newer features introduced with OpenComm2 UC may not be available. The Loop 110 works flawlessly with the Shokz Connect software, making firmware updates simple and efficient.
Shokz Loop 120 Overview
The Shokz Loop 120 ($39.95 MSRP) is designed for the latest generation of Shokz communication headsets:
OpenComm2 (2025 Upgrade)
OpenComm2 UC (2025 Upgrade)
OpenMeet
OpenMeet UC
It provides a stable and secure wireless connection and is fully compatible with the Shokz Connect software for firmware updates and device management. Loop 120 is ideal for users who require reliable communication for video calls, virtual meetings, and webinars.
Stable Bluetooth connection with up to 30m / 98ft wireless range
Support for 8 paired devices
Easy firmware upgrades using Shokz Connect
Available in both USB-A and USB-C options
LED status indicators
Certified for Zoom and optimized for professional communication use cases
Which Adapter Should You Choose?
If You Use…
Get This Adapter
OpenComm, OpenComm UC
Loop 110
OpenComm2 UC (Original Version)
Loop 110
OpenComm2 UC (2025 Upgrade)
Loop 120
OpenComm2 (2025 Upgrade)
Loop 120
OpenMeet or OpenMeet UC
Loop 120
Pro Tip
If you pair a Loop 110 adapter with older OpenComm or OpenComm UC headsets, you’ll get solid wireless connectivity, but you won’t be able to access some of the advanced features exclusive to the newer OpenComm2 UC headset. For full functionality with OpenComm2 UC (2025 Upgrade) and OpenMeet UC, opt for the Loop 120.
Need Help Selecting the Right Adapter?
Large Enterprises: Contact Call One, Inc., which was proudly awarded Shokz B2B Reseller of the Year for 2024 for its expert guidance and support.
Small & Midsize Businesses (SMBs): Reach out to our SMB-focused team at Hello Direct for personalized assistance.
In the Cape Canaveral, FL area? Book an onsite visit to our Customer Experience Center to see and test Shokz OpenComm2 UC and OpenMeet UCbone conduction headset solutions in person. Schedule your visit here.
Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.
1. Quality and Durability
Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.
2. Compatibility with Office Systems
Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.
3. Call Quality and HD Voice
Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.
4. Advanced Noise Cancellation
High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.
5. Comfort for Extended Wear
Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.
6. Vendor Expertise and Industry Knowledge
Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.
7. Customer Support and After-Sales Service
Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.
8. Warranty and Long-Term Service Plans
A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.
9. Price vs. Value
While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.
10. Advanced Features and Customization
Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.
11. Vendor Longevity and Stability
Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.
12. Integration with Procurement Platforms
Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.
Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, anddevelops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.
13. Strong Partnerships with Leading Brands
A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.
Conclusion
By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.
As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.
https://calloneinc.com/wp-content/uploads/2023/08/Call-One-ANC-blog-graphic.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-03-16 15:28:282025-03-16 15:28:30Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor
Business Communications & Collaboration platforms have significantly evolved, driving a crucial need for reliable and cost-effective audio solutions. USB headsets remain essential devices, enabling optimal use of applications such as Microsoft Teams, Zoom, Google Meet, and Cisco Webex. Logitech continues to offer popular options like the H570e and H650e USB headsets, each catering to different needs and budgets.
Here’s an updated comparison of Logitech H570e and H650e USB headsets to help you choose the right model:
Pricing*
Pricing remains a key differentiator:
H570e Mono (UC and Teams): $39.99 | H650e Mono: $69.99
H570e Stereo (UC and Teams): $44.99 | H650e Stereo: $74.99
The H570e is positioned as an entry-level solution ideal for budget-sensitive environments.
*Pricing is subject to change. This was the price at the time of writing this blog.
Side-by-Side Comparison Matrix
Feature
Logitech H570e Teams
Logitech H570 UC
Logitech H650e
Noise-Canceling Microphone
1 Uni- and 1 Omni-directional
Bi-directional
Bi-directional
Connections
USB-A or USB-C
USB-A
USB-A
Driver Size
1.2in (30mm)
1.2in (30mm)
1.3in (32mm)
Microsoft Teams Certified
Yes (Teams Versions)
No
No
Ear Cushions
Donut-shaped leatherette
Donut-shaped leatherette
Premium advanced leatherette
Padded Headband
Yes
Yes
Yes
Cable Length
6.23 ft (1.9 m)
6.23 ft (1.9 m)
6.8 ft (2.1 m)
In-call LED indicator
No
No
Yes (on the boom)
In-Line Controls
Answer/End, Volume up/down, Mute/Unmute, Teams button
Updated Features of Logitech H570e (Teams Version)
The Logitech H570e (Teams Version) headset is now certified for Microsoft Teams and is designed specifically for sustainability and affordability. It features dual embedded noise-canceling mics, effortless USB-A or USB-C connectivity (region-specific availability), and dedicated Teams controls. It is made with at least 45% post-consumer recycled plastic (mono) and 54% (stereo). IT teams can manage devices with Logitech Sync, while employees can personalize audio experiences via Logi Tune.
Enhanced Features of Logitech H650e
The Logitech H650e headset offers enterprise-grade audio with advanced digital signal processing (DSP), acoustic echo cancellation, and noise-canceling mics, ideal for noisy workspaces. Features include intuitive in-line controls, an on-call busy light indicator, and a durable, no-tangle flat cable. The headset is made of strong TR90 nylon for added durability and chemical resistance.
Conclusion: Which One Should You Choose?
Choose H570e if:
Budget is your primary concern
You’re equipping a large workforce quickly
You need basic, reliable UC performance with Teams certification and sustainable design
Choose H650e if:
You value enhanced audio clarity and microphone performance
Your environment benefits from visual call indicators (e.g., call centers or open offices)
Premium comfort, durability, and design matter for prolonged usage
Contact an Authorized Logitech Reseller
For assistance choosing the right Logitech headset for your organization, contact an authorized Logitech for Business resellers such as Call One, Inc. or Hello Direct. As headset subject matter experts since 1987, we have worked closely with Logitech to support large enterprises in mass deployments and assist SMBs needing expert guidance and personal support.
To experience Logitech for Business audio and video collaboration solutions firsthand, book an in-person or virtual demo in our Logitech Experience Room at our Customer Experience Center in Cape Canaveral, FL.
Selecting the right USB headset supports successful collaboration platform adoption and employee productivity, so consider your organization’s specific needs and usage environments carefully. Logitech H570e and H650e provide trusted reliability yet cater distinctly to different professional requirements.
Choosing the right wireless business headset can be overwhelming, especially with so many professional-grade options available. A YouTube viewer recently asked whether they should go with the Yealink BH76 Plus or Jabra Evolve2 65 Flex—two premium headsets designed for hybrid work and professional use.
At first, I wouldn’t have thought to compare these two headsets, but after testing them side by side, I found some key similarities and differences that may help you decide which one best suits your needs.
Let’s break them down!
Side-by-Side Comparison Chart
Feature
Yealink BH76 Plus
Jabra Evolve2 65 Flex
MSRP
$319
$329 ($389 includes Wireless Charger)
Connectivity
Bluetooth 5.2 + USB Dongle (BT51)
Bluetooth 5.2 + USB Dongle (Link 380 or 390)
Microsoft Teams & UC Certification
✅ Yes
✅ Yes
Active Noise Cancellation (ANC)
ANC On, ANC Off, Ambient Sound
Hybrid ANC On, ANC Off, HearThrough
Battery Life (Talk Time)
Up to 35 hours (ANC off)
Up to 20 hours (ANC off), 16 hours (ANC on)
Wireless Range
Up to 45m (150 ft)
Up to 30m (100 ft)
Speaker Size
35mm
28mm
Microphone Technology
Yealink Acoustic Shield
Jabra ClearVoice
Hideaway Mic
Retractable hidden microphone arm (Mutes when retracted)
Flip up hideaway microphone arm (Flip up to mute)
Comfort Features
Memory foam ear cushions
Jabra Air Comfort Technology
Portability
Standard headset design, replaceable ear cushions
Fold-and-go design for compact travel
Weight
285g (10oz)
136g (4.8oz)
Busylight Indicator
✅ Yes
✅ Yes
Device Management
Yealink USB Connect (PC), Yealink Connect (Mobile)
Jabra Direct (PC), Jabra Sound+ (Mobile), Jabra Xpress (Enterprise)
1. Connectivity & Compatibility
Both headsets support Bluetooth and include a USB dongle for a seamless connection to computers.
Yealink BH76 Plus: Comes with the BT51 dongle (available in USB-A or USB-C).
Jabra Evolve2 65 Flex: Comes with the Link 390 dongle (available in USB-A or USB-C).
Both models offer UC and Microsoft Teams Certified variants for enterprise-grade communication.
2. Active Noise Cancellation (ANC) Performance
ANC technology is a key feature of both headsets:
Jabra Evolve2 65 Flex: Provides Hybrid ANC On, ANC Off, and HearThrough mode for situational awareness.
Yealink BH76 Plus: Offers ANC On, ANC Off, and Ambient Sound mode to adjust external noise levels.
Note: Wireless range may vary based on office layout, walls, and interference from other wireless devices. In my home office, I get roughly 30-60 feet of wireless range.
4. Comfort & Design
Jabra Evolve2 65 Flex features a fold-and-go design, making it ultra-portable for hybrid workers who frequently travel. It also incorporates Jabra Air Comfort Technology for an enhanced wearing experience. I share what Jabra Air Comfort Technology is in this blog, Jabra Evolve2 65 vs. Evolve2 65 Flex: Which is Right for You?
Yealink BH76 Plus includes a set of Over-Ear and On-Ear replacement ear cushions with memory foam padding, allowing users to switch between on-ear and over-ear according to their needs freely. The built-in firmware automatically recognizes the type of ear cups to adjust audio parameters, ensuring you get the best experience in any situation. Ergonomic design and premium materials support you comfortably wearing headphones all day.
Which is better?
If portability is a top priority, the Jabra Evolve2 65 Flex is the clear winner. If you prefer replaceable ear cushions and memory foam padding, the Yealink BH76 Plus is worth considering.
5. Speaker & Microphone Performance
Yealink BH76 Plus features 35mm speakers and Yealink Acoustic Shield technology for voice clarity and background noise reduction. It has a retractable hidden microphone boom arm that mutes the microphone when retracted.
Jabra Evolve2 65 Flex has 28mm speakers with Jabra ClearVoice microphone technology to enhance speech intelligibility. Its hideaway microphone boom arm also mutes the microphone when flipped up.
Both headsets use noise-canceling microphone technology, but performance may vary based on your specific work environment.
6. Real-World Mic Tests: Open Office & Extreme Noise
I conducted two microphone performance tests:
Open Office Test: I test the microphones from our open office environment with multiple conversations happening simultaneously. I tested with only the noise-canceling capabilities of the microphones themselves, and during a Microsoft Teams meeting, Voice Isolation was turned on to provide additional AI noise suppression.
Extreme Noise Test: I tested both microphones against a revving motorcycle engine to push them to the limit.
🎥 Want to see the results? Watch the full comparison video here:
When purchasing Yealink or Jabra headsets, it’s crucial to go through an Authorized Reseller to ensure:
Genuine Products – Avoid counterfeit or unauthorized versions.
Warranty Support – Get manufacturer-backed service and replacement options.
Expert Guidance – Work with knowledgeable professionals who can help you choose the right device for your ne
Who Should You Buy From?
Call One, Inc. specializes in serving large enterprises, providing customized audio and video collaboration solutions, procurement integration, and dedicated support.
Hello Direct focuses on small and medium-sized businesses (SMBs), offering curated product recommendations, trusted advisory services, and a seamless buying experience.
https://calloneinc.com/wp-content/uploads/2025/02/Yealink-BH75-vs-Jabra-Evolve2-65-flex.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-02-27 19:06:162025-02-27 19:06:19Yealink BH76 Plus vs. Jabra Evolve2 65 Flex: Which Wireless Business Headset is Right for You?
As hybrid work continues to evolve, professionals need reliable, high-quality audio solutions that seamlessly integrate with Microsoft Teams. One emerging category is Native Bluetooth personal peripherals, which allow headsets and speakerphones to connect directly to a device’s integrated Bluetooth without requiring a USB dongle.
This blog explores Native Bluetooth-certified devices for Microsoft Teams, focusing on two key solutions from Logitech: the Zone Wireless 2 and Zone 305 headsets. We’ll discuss their features and benefits and why businesses should consider these peripherals for seamless collaboration.
What Are Native Bluetooth Personal Peripherals?
Native Bluetooth personal peripherals are audio devices, such as headsets and speakerphones, that pair directly with a PC or mobile device’s built-in Bluetooth without requiring an adapter. This eliminates the need for a dongle, making it a practical solution for users with limited USB ports or those frequently switching work locations.
Microsoft Teams’ certification program ensures that these devices provide:
High-quality audio
Seamless call control integration
Plug-and-play functionality
Mute status sync between the headset and Teams desktop client
Why Choose Native Bluetooth for Microsoft Teams?
Many professionals and organizations have requested Native Bluetooth-certified headsets due to the increasing need for flexibility in mobile and hybrid work environments. Some key advantages include:
No Dongle Dependency: Reduces the risk of losing a USB adapter while providing a clutter-free setup.
Seamless Integration with Teams: Ensures call control, mute sync, and Teams button functionality for an optimized collaboration experience.
Enhanced Portability: Ideal for professionals who frequently switch between office and remote work setups.
Microsoft-Certified Performance: Ensures a reliable user experience tailored for Teams calls and meetings.
Logitech Zone Wireless 2 & Zone 305 – Certified for Microsoft Teams
Logitech has been a pioneer in professional-grade audio solutions for business collaboration. Their Zone Wireless 2 and Zone 305 headsets are among the few Microsoft Teams-certified Native Bluetooth headsets on the market.
Logitech Zone Wireless 2
Key Features:
Certified for Microsoft Teams
Native Bluetooth connectivity (no dongle required) Adaptive hybrid ANC for noise reduction in any environment
AI-enhanced noise suppression microphone for clear voice transmission
Teams button integration for quick meeting join and call control
Multipoint Bluetooth connectivity to switch between devices easily
Up to 15 hours of talk time on a single charge
The Zone Wireless 2 is an excellent choice for professionals requiring premium noise cancellation, crystal-clear microphone performance, and a seamless Teams experience without additional adapters.
Logitech Zone 305
Key Features:
Certified for Microsoft Teams Native Bluetooth connectivity
Lightweight design for all-day comfort
Noise-canceling microphone for clearer calls
Up to 16 hours of talk time
Eco-friendly construction using 55% post-consumer recycled plastic
The Zone 305 is a cost-effective solution for businesses seeking an entry-level Teams-certified headset with Native Bluetooth connectivity. Its lightweight, sustainable design makes it an ideal choice for professionals who need reliable performance at an affordable price.
Microsoft Teams Compatibility & Setup
To ensure a smooth Teams experience, Microsoft recommends using Windows 11 with the latest Intel Smart Sound Technology (Intel SST) drivers and Intel Bluetooth updates.
Pairing Your Native Bluetooth Headset to a Windows PC:
Enable pairing mode on your Logitech headset following the manufacturer’s instructions.
On your Windows 11 PC, go to Settings > Bluetooth & devices > Add device.
Select your Logitech headset from the list and complete the pairing process.
Once connected, open Microsoft Teams > Settings > Devices and select your headset as the preferred audio input/output device.
Note: For the best experience, ensure your Windows PC has the latest Teams app version (24335.208.3315.1951 or newer).
Key Considerations for Native Bluetooth Peripherals
While Native Bluetooth peripherals provide a dongle-free experience, there are some known limitations:
The Teams button may not work consistently if multiple Bluetooth peripherals are connected to the same PC.
Logging into multiple Teams tenants can impact call control functionality.
Bluetooth signal quality depends on the PC’s integrated radio, which may vary across different laptop models.
For users experiencing Bluetooth interference or inconsistent performance, Logitech offers USB dongles as an alternative for a more stable connection.
Why Buy from Call One, Inc. & Hello Direct?
As an Authorized Logitech Reseller, Call One, Inc. and Hello Direct provide expert support in selecting the best Microsoft Teams-certified peripherals for individual users and enterprise deployments.
Call One, Inc. streamlines tech deployments for large enterprises, handling mass deployments and integrating with your procurement platforms. Experience the technology in our demo rooms (in-person or virtual): Experience Rooms.
For Individuals & Small Businesses
Hello Direct
1-800-435-5634
xpressit@hellodirect.com
Hello Direct specializes in helping individuals and small businesses find the perfect communication solutions.
Conclusion
Introducing Microsoft Teams-certified Native Bluetooth personal peripherals provides professionals with a dongle-free, portable, and seamless collaboration experience.
Logitech’s Zone Wireless 2 and Zone 305 headsets stand out as two of the best options, offering superior audio quality, call control integration, and Teams certification. Whether you’re an enterprise IT manager or an individual user, choosing a Native Bluetooth headset ensures a smooth and efficient Microsoft Teams experience.
Looking for the best Teams-certified audio solution? Contact Call One, Inc. or Hello Direct today to get expert recommendations on Microsoft Teams-certified peripherals.
https://calloneinc.com/wp-content/uploads/2025/02/MS-Teams-for-Logitech-header.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-02-02 21:56:582025-02-02 21:57:02Exploring Native Bluetooth Personal Peripherals for Microsoft Teams: Logitech Zone Wireless 2 & Zone 305
A question I’m frequently asked is, “What’s the best headset?” My answer is always the same: “It depends.” There’s no universal “best” headset because what’s best for one person or organization may not work for another. Factors like use case, compatibility, personal preferences, environment, and budget all play a role in determining the right headset.
Why There’s No One-Size-Fits-All Headset
At Call One, Inc. and Hello Direct, we’ve been in the professional headset industry since 1987, and one key lesson we’ve learned is that every client’s needs are unique. While there are many factors we consider when recommending the right headset, here are some of the most common ones we evaluate:
Use Case
What is the role of the headset user? Different roles have different environments, workflows, communications, and collaboration requirements. Below are examples of various roles. A Contact Center Agent’s headset needs will differ vastly from those of a Graphic Designer, and a Field Technician requires a mobile solution and is typically on multiple customer sites compared to a desk-centric role like an Administrative Assistant.
Frontline/Customer-Facing Roles, e.g., Contact Center Agent, Sales Associate, Field Technician, Healthcare Support
Knowledge Workers e.g. Data Analyst, Software Engineer, Financial Analyst, Marketing Specialist, Writer/Editor
Management/Leadership, e.g. Project Manager, Operations Manager, Executive
Skilled Trades, e.g. Electrician, Plumber, Carpenter, Mechanic
Service and Support, e.g. Administrative Assistant, Security Guard, Janitor/Custodian
Creative and Arts, e.g., Graphic Designer, Online Instructor/Teacher, Video Editor, Game Designer
Does the user need mobility or a desk-based solution? Some roles require mobility in their office or are on the go and require wireless headsets, while some roles are desk-centric, and most or all of their work is done from a dedicated workspace or workstation where a corded headset is sufficient.
Call-centric role or occasional user? Call-centric roles require lightweight, comfortable headsets with high-quality noise-canceling microphones and speakers that provide clear audio for extended periods. The headsets should also be durable, and features like quick disconnect and call controls would be beneficial. For the occasional user, comfort is nice but less critical. A standard microphone with decent audio quality is usually sufficient. The occasional user may prefer versatility like Bluetooth to pair with their mobile phones to listen to music, audiobooks, or podcasts.
Compatibility & Connectivity
What devices will the headset connect to? (e.g., desk phones, computers (Windows/Mac), mobile phones, or a combination) Connectivity is a key factor in determining what headset options are available. Today, there are simple USB corded headsets and multi-connectivity headsets that support connectivity to a desk phone, computer, and mobile device.
Which collaboration platforms are being used? Most organizations today use multiple platforms as part of their daily communications needs, including Microsoft Teams, Zoom, Google Meet, Webex, RingCentral, and more.
Personal Preferences
What wearing style is preferred? (e.g., over-ear, on-ear, earbuds, stereo or mono options)
How important are comfort, portability, and aesthetics?
Required Features
Is Teams Certification or UC compatibility a priority?
Does the user need ANC (Active Noise Canceling) speakers for better focus?
Is security a priority? Does your company have a “No Bluetooth” policy?
Environment
Where will the headset be used? Today, people can work from anywhere, including corporate offices, home offices, coffee shops, airport terminals, hotel lobbies, data centers, city streets, and more. Your environment can help determine which headset is best.
Do you have a hybrid workforce that needs a headset that will work with devices in the office and can also be used in their home office or other locations?
Budget
What is the price range? Headsets range from budget-friendly options to premium solutions, and they can cost from $40 to $500+.
These considerations are just a starting point. Our team dives deeper into each client’s unique requirements to recommend the ideal solution for their specific situation. With the right guidance, you can find a headset that truly fits your needs.
My Top Picks for 2024 by Category
Best Noise-Canceling Microphone
For environments with heavy background noise, a great microphone can make all the difference. Here are my top picks for 2024:
EPOS Impact 1000 Series
EPOS Impact 800 Series
Want to hear how these headsets perform? Check out our YouTube Headset Mic Test Playlist to listen to real-world mic tests across multiple environments, including noisy open offices and even on the road.
Best ANC Speakers
For immersive sound quality, these headsets deliver in 2024:
Headphone Style
Jabra Evolve2 85
HP Poly Voyager Surround 80 UC
EPOS Adapt 660
Yealink BH76 Plus
Earbuds
Jabra Evolve2 Buds
HP Poly Voyager Free 60 UC
On-Ear Style
Logitech Zone Wireless 2
Jabra Evolve2 75
HP Poly Voyager Focus 2
EPOS Impact 1000 Series
While ANC can reduce background noise for a better listening experience, no headset I’ve tested blocks 100% of background sound. For a deeper understanding of ANC technology and its limitations, check out my blog Understanding ANC Technology in Professional-Grade Headsets.
Longest Talk Time
If you need a headset that works as long as you do, here are the top picks for longest talk time in 2024:
Yealink BH76: Up to 35 hours
Yealink BH70: Up to 35 hours
Jabra Evolve2 65: Up to 35 hours (with busylight off)
Longest Wireless Range
For users needing mobility across large spaces, these headsets deliver the longest wireless range of up to 180 m / 590 ft in an open area and up to 55 m / 180 ft in a typical office environment:
EPOS Impact D, SD, and 5000 Series
HP Poly Savi 7400 and 8400 Series
Most Budget-Friendly
Here are the best options for value in 2024:
Logitech H570e (Mono): $39.99
Logitech Zone 305 (Teams version, native Bluetooth): $69.99
Logitech Zone 305 UC: $99.99 (with dongle)
Six Key Considerations Beyond the Headset Model
Choosing the right headset model is important, but there are other factors businesses must consider to ensure they’re making an informed and sustainable investment. For a deeper dive into these considerations—like support and warranty, service and management, total cost of ownership, and sustainability—check out my blog: ➡️ Beyond the Headset: Key Considerations for Businesses
Stay Tuned for 2025’s Top Picks!
I’m currently testing new headsets that will debut in 2025, so stay tuned for updates! If you want to be the first to learn about these new products, follow me on LinkedIn and subscribe to our YouTube channel for exclusive demos, tests, and comparisons.
Takeaways: Don’t Go It Alone
Choosing the right headset can be challenging, especially with so many variables to consider. That’s why organizations like Call One, Inc. and Hello Direct are here to help.
Call One, Inc. specializes in supporting large enterprises and understanding the challenges of managing thousands of employees across various environments.
Hello Direct focuses on small businesses, offering expert guidance for organizations without dedicated IT resources.
Professional-grade headsets are designed for business use and are certified for Microsoft Teams, Zoom, and other major platforms. Whether your priority is mic performance, ANC speakers, or value, it’s important to consult experts.
Need help identifying the best headset for your organization? Contact us today.
https://calloneinc.com/wp-content/uploads/2024/12/best-hedset-2024.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2024-12-22 16:00:332024-12-22 16:00:36What’s the Best Headset? It Depends on YOUR Needs
Introduced in 2011, the Plantronics CS540 quickly became a go-to choice for desk phone users, replacing the highly popular CS50. Over the years, it has remained a top seller thanks to its lightweight design, reliable performance, and ease of use. However, as technology advances and workplace demands evolve, the CS540’s limitations—particularly its short battery life—are becoming more apparent.
Organizations operating on 8-hour shifts or running 24/7 operations often face challenges with the CS540’s limited 2-4 hours of real-world talk time. For such use cases, the upgraded HP Poly Savi 8445 3-in-1 Convertible Headset System is an excellent replacement, offering improved battery performance and enhanced connectivity, features, and wireless range.
Why Consider Upgrading to the Poly Savi 8445?
Enhanced Battery Life
CS540: Provides up to 7 hours of talk time but often less in real-world usage.
Savi 8445: Offers up to 13 hours of talk time and includes a hot-swappable battery, enabling uninterrupted usage for long shifts or continuous operation.
Superior Connectivity Options
CS540: Supports desk phone connectivity only. A separate cable is required for computer connectivity.
Savi 8445: Offers triple connectivity to desk phones, computers, and mobile devices via Bluetooth. This makes it an ideal choice for hybrid work environments.
Greater Wireless Range
CS540: Wireless range up to 120 meters in open areas.
Savi 8445: Wireless range up to 180 meters in open areas and 55 meters in typical office environments.
Improved Audio and Noise Cancellation
Savi 8445: Features noise cancellation with close conversation limiting and supports wideband audio for crystal-clear conversations.
Additional Features and Versatility
Includes a spare battery and a deluxe charger for extended use.
Convertible wearing styles (headband, earloop, or neckband) cater to user comfort, similar to the CS540.
Up to 13 hours (talk time); Up to 50 hours (standby time)
Up to 7 hours (talk time)
Battery
Rechargeable Li-ion polymer
Pre-installed battery
Button User Controls
Power on/off; Call answer/end; Mute; Volume +/-
Not specified
Speaker Size
32 mm
Not specified
Speaker Bandwidth
100 Hz to 6.8 kHz (wideband mode); 20 Hz to 20 kHz (multimedia mode)
20 Hz to 6.8 kHz (narrowband or wideband)
Wireless Range
Up to 180 m in open area; Up to 55 m in a typical office environment
Up to 120 m
Bluetooth Version
5.2
Not applicable
Bluetooth Profile
A2DP; HFP; HSP
Not applicable
Connection Type
Bluetooth®; DECT™
DECT™
Charge Time
3 hours
Not specified
Audio Features
Noise cancellation with close conversation limiting
SoundGuard acoustic protection technology
Color
Black
Black
Energy Efficiency
TCO Certified
TCO Certified
Compatible Operating Systems
Windows 11; Windows 10; macOS; Android™; iOS
Windows 11; Windows 10; macOS
Minimum System Requirements
USB Type-A port (PC); USB Type-C® port (PC); Bluetooth® (mobile phone); EHS interface (desk phone)
Not specified
Weight
0.04 lb
0.04 lb
Warranty
Poly standard two-year limited warranty
Poly standard one-year limited warranty
What’s in the Box
Wireless headset; USB Type-A cable; USB Type-C® cable; Office base; AC power adapter; Charging cradle; Spare battery; Telephone interface cable (TIC); USB deluxe charger for spare battery; Convertible fit kit
Headset with pre-installed battery, eartip, and earloop; Office base; Headband; AC power adapter; Telephone interface cable (TIC); Kit with eartips and earloops
Manufacturer Product Number
2-221107
84693
Why Work with an Authorized HP Poly Partner?
Choosing the right headset is only part of the equation. To ensure your organization receives genuine products, expert guidance, and dedicated support, it’s essential to work with an Authorized HP Poly Partner like Call One, Inc. and Hello Direct.
Expert Guidance Tailored to Your Business Needs
Call One, Inc. specializes in supporting large enterprises, offering tailored recommendations and solutions for complex communication needs.
Hello Direct focuses on small businesses, acting as trusted advisors to help organizations identify the right audio and video solutions.
Comprehensive Support
Authorized partners provide pre- and post-sale support, ensuring your devices are properly configured and optimized for your environment.
Access to the Latest Technology
As certified HP Poly partners, Call One, Inc. and Hello Direct stay updated with the latest products, software, and firmware releases, ensuring you benefit from the newest advancements in audio and video technology.
Peace of Mind with Genuine Products
Purchasing through an authorized partner guarantees that your products are authentic and come with full warranty coverage.
Custom Solutions for Your Workspace
Whether you’re upgrading a single headset or outfitting an entire office with collaboration solutions, these partners can provide custom setups to meet your specific requirements.
Final Thoughts
The Plantronics CS540 has had an impressive run, but the demands of today’s workplaces require more advanced solutions. The HP Poly Savi 8445 delivers the extended battery life, multi-device connectivity, and superior audio performance that modern organizations need.
By partnering with Call One, Inc. or Hello Direct, you’ll gain access to trusted advisors who can help you select, deploy, and manage the right solutions for your business—whether you’re a large enterprise or a growing small business.
Ready to upgrade? Contact us today to learn how the Poly Savi 8445 can transform your organization’s communication experience!
https://calloneinc.com/wp-content/uploads/2024/12/Poly-Savi-8445-2.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2024-12-08 20:32:162024-12-08 20:32:17Why You Should Consider Upgrading from the Plantronics CS540 to the HP Poly Savi 8445
Effective communication requires crystal-clear audio in a hybrid work environment. Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation are advanced features designed to suppress background noise and enhance voice clarity during meetings. Here’s how you can activate these features and maximize their effectiveness, especially when using a professional-grade headset.
Microsoft Teams: Voice Isolation
Microsoft Teams offers two primary noise suppression settings:
Voice isolation: Focuses on isolating your voice from both background noise and other voices, ensuring only your voice is heard.
Note: A voice profile is required to use Voice Isolation without a headset.
Steps to Enable Voice Isolation in Microsoft Teams
Join a Meeting or Call: Open Microsoft Teams and start or join a meeting.
Access Audio Settings: During the meeting, click the More options (three dots) menu in the toolbar.
Select Device Settings: Locate the audio settings.
Choose Noise Suppression: Under the microphone settings, select one of the following: Background noise only Voice isolation (recommended for the clearest audio).
Using a headset offers several key advantages when leveraging Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation:
Superior Voice Isolation: Headsets with noise-canceling microphones ensure your voice is clearly captured, minimizing background distractions.
Practicality in Public Spaces: Whether you’re in an airport terminal, hotel lobby, or coffee shop, a headset allows you to stay focused on your call, reducing the impact of environmental noise.
Enhanced Listening Experience: Headsets provide better audio clarity, especially in noisy environments. For the best results, use a headset with ANC (Active Noise Cancellation) speakers to block out distractions and focus on the conversation.
Conclusion
Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation are powerful tools for improving audio quality in virtual meetings. Their performance is greatly enhanced with the use of professional-grade headsets.
Call One, Inc. can assist large enterprises, while Hello Direct specializes in helping small businesses with Microsoft Teams and Zoom-certified headsets. Whether you need a single headset or require hundreds of thousands, we’re here to support your needs.
Explore my YouTube channel or contact us today for more tips and headset recommendations!
https://calloneinc.com/wp-content/uploads/2024/12/Zoom_Teams_banner1.jpg479852Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2024-12-01 12:03:212024-12-08 11:16:00How to Enable Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation for Enhanced Audio Quality
