Enterprise Headsets Archives

Logitech H390 vs. Jabra Evolve 10: Entry-Level USB Headsets Compared

July 10, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Recent Post, Work At Home/by Danny Hayasaka

When it comes to choosing an affordable USB headset for business calls, virtual meetings, or hybrid work, two models stand out: the Logitech H390 and Jabra Evolve 10. Both are budget-friendly, plug-and-play solutions designed for occasional users and cost-conscious organizations. But which one delivers the better value?

Let’s compare their specs, comfort, usability, and real-world performance to help you decide.

Design & Comfort

Logitech H390

Weight: 197g (6.9 oz)
Build: Plastic with silicon and metal components
Microphone Boom: Fixed on the left side only
Available Colors: Black, Off-white, Rose
Connection Options: USB-A and USB-C variants

Jabra Evolve 10

Weight: 123g (4.34 oz) including controller
Build: Lightweight with soft audio foam and leatherette ear cushions
Microphone Boom: 270° rotatable, can be worn on either side
Available Color: Black only
Connection Option: USB-A only

Verdict: The Evolve 10 is more comfortable for longer sessions due to its lighter build and flexible mic boom. However, Logitech H390 offers more style and connection flexibility with multiple colors and USB-A/USB-C options.

🎧 Audio & Microphone Quality

Speaker Specs (Both Headsets)

Driver Size: 30mm
Frequency Response: 20Hz – 20kHz (music)

Microphone

Logitech H390: Bi-directional mic, 100Hz – 10kHz
Jabra Evolve 10: Uni-directional ECM mic, 150Hz – 6.5kHz, with PeakStop™ hearing protection

Verdict: While both deliver solid audio for voice calls, the Evolve 10 provides clearer mic pickup and better background noise suppression, which is especially helpful in busy office environments.

Contact an Authorized Logitech and Jabra Reseller

🎛️ Controls, Compatibility & Real-World Use

Both headsets include in-line controls for volume and mute, but how well do they work in live meetings?

🧪 Real-World Testing in Teams and Zoom

During my hands-on tests in both Microsoft Teams and Zoom meetings:

The Jabra Evolve 10 mute button synced perfectly with the mute status in both platforms. When I pressed mute on the in-line controller, the meeting client reflected that status instantly, providing clear feedback and confidence that I was muted.
The Logitech H390, on the other hand, did not sync with Teams or Zoom mute controls. Pressing the physical mute button only muted the mic at the hardware level, with no indication in the meeting software. This created confusion and frustration, especially when toggling mute frequently in meetings.

Verdict: Jabra Evolve 10 delivers a more seamless and reliable experience for professional meeting platforms like Teams and Zoom, especially for users who rely on visual mute confirmation.

🌍 Sustainability & Certifications

Logitech H390:

Up to 54% post-consumer recycled plastic
FSC™-certified packaging
Product carbon footprint: 4.78 kg CO₂e
Certified for Works With Chromebook

Jabra Evolve 10:

Over 50% recycled materials
Fully TCO Certified

Verdict: Both support sustainability efforts, but Jabra’s TCO certification may better align with corporate ESG initiatives.

💵 Pricing, Part Numbers & Warranty

Logitech H390 (2-Year Warranty)

Black USB-A: 981-000014
Black USB-C: 981-001575
Off-white USB-A: 981-001285
Rose USB-A: 981-001280
MSRP: $24.99 USD

Jabra Evolve 10 (2-Year Warranty)

Black USB-A Stereo: 2699-820-109
MSRP: $39.00 USD (Web price $26.99)

Verdict: The H390 is slightly cheaper and offers more variety in color and USB connection. However, the Evolve 10’s professional-grade experience, comfort, and platform sync make it a better long-term investment.

Contact an Authorized Logitech and Jabra Reseller

🧠 Final Thoughts: Which Should You Choose?

Feature	Logitech H390	Jabra Evolve 10
Comfort	Heavier, fixed boom	Lighter, adjustable boom
Mic Quality	Basic clarity	Better background noise suppression
Mute Sync in Teams/Zoom	No mute sync	Mute sync confirmed
Colors	Black, Off-white, Rose	Black only
USB Options	USB-A and USB-C	USB-A only
Sustainability	FSC, up to 54% recycled plastic	TCO Certified, 50%+ recycled
Warranty	2 years	2 years
Price	$24.99 MSRP	$39 MSRP ($26.99 Web Price)

If your needs are basic and budget is tight, the Logitech H390 may suffice. But if you want a smoother meeting experience, improved comfort, and reliable mute synchronization, the Jabra Evolve 10 is well worth the slight price increase.

🎥 Want to See and Hear the Difference?

Watch these videos, including the Jabra Evolve 10 mic tests and Logitech H390.

📞 Need Help Choosing the Right Headset?

Contact a Call One, Inc. or Hello Direct team member to schedule a demo or get expert guidance tailored to your work environment and budget.

Resources

https://www.logitech.com/en-us/shop/p/h390-usb-headset

https://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve-10/buy?sku=2699-820-109

Choosing the Right EPOS Impact SDW 5000 Series Headset: A Simple Guide Based on Connectivity, Wearing Style, and Teams Certification

June 30, 2025/0 Comments/in Enterprise, Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

In the evolving landscape of hybrid work, organizations demand professional-grade headsets that offer secure, reliable, and flexible communication across devices and platforms. The EPOS Impact SDW 5000 Series rises to that challenge, delivering premium DECT wireless headset solutions engineered for enterprise use.

Despite its broad range of configurations, finding the right SDW 5000 model to meet your specific use case can be confusing. That’s why I created this simple matrix to help identify the best model based on three key criteria:

Wearing Style: 3-in-1, Monaural, or Binaural
Connectivity Needs: PC only, PC + Desk Phone, or PC + Desk Phone + Mobile
Microsoft Teams Certification: Yes or No

Why EPOS Impact SDW 5000?

The SDW 5000 Series offers:

DECT wireless freedom with secure encryption
Exceptional audio quality with EPOS Voice™ and noise-canceling microphones
All-day comfort with ergonomic designs and multiple wearing styles
Intelligent device management via EPOS Connect and EPOS Manager
Enterprise-grade durability and seamless integration with softphones and communications platforms

EPOS Impact SDW 5000 Model Comparison Matrix

Model	Wearing Style	Connectivity	Teams Certified
Impact SDW 5011	3-in-1	PC via DECT Dongle	No
Impact SDW 5013T	3-in-1	PC via base station	Yes
Impact SDW 5015	3-in-1	PC & Desk Phone	No
Impact SDW 5016	3-in-1	PC, Desk Phone, & Mobile	No
Impact SDW 5016T	3-in-1	PC, Desk Phone, & Mobile	Yes
Impact SDW 5031	Monaural	PC via DECT Dongle	No
Impact SDW 5033	Monaural	PC via base station	No
Impact SDW 5033T	Monaural	PC via base station	Yes
Impact SDW 5035	Monaural	PC & Desk Phone	No
Impact SDW 5036	Monaural	PC, Desk Phone, & Mobile	No
Impact SDW 5036T	Monaural	PC, Desk Phone, & Mobile	Yes
Impact SDW 5061	Binaural	PC via DECT Dongle	No
Impact SDW 5063	Binaural	PC via base station	No
Impact SDW 5063T	Binaural	PC via base station	Yes
Impact SDW 5066	Binaural	PC, Desk Phone, & Mobile	No
Impact SDW 5066T	Binaural	PC, Desk Phone, & Mobile	Yes

How to Choose

Ask yourself:

What devices will I need to connect to? Just a PC? Or also a desk phone and mobile?
Do I need a Microsoft Teams certified headset? This is essential for users relying heavily on Teams for communication.
What’s my preferred wearing style? 3-in-1 for flexibility, or a fixed monaural/binaural style for focused work.

Need help making the right choice? That’s where we come in.

Why Buy from Call One, Inc. or Hello Direct?

As Authorized EPOS Resellers, Call One, Inc. and Hello Direct provide:

Direct access to demo units and expert support
Headset evaluation programs and deployment assistance
Enterprise-level pricing and procurement integration
Guidance on compatibility with your UC platform

Don’t guess, get it right the first time. Contact our team to schedule a demo or headset evaluation.

Schedule a discovery meeting today!

Resources

Impact SDW 5011, 5031, 5061 Data Sheet

Impact SDW 5066, 5065, 5063 Data Sheet

Impact SDW 5000 Series – DECT Wireless Headset System User Guide

Impact 5000 Series – Impact SDW 30 HS | Impact SDW 60 HS DECT Headset Quick Guide

Impact 5000 Video – Package Contents

Impact 5000 web page

All You Need to Know About the HP Poly Voyager Legend 50 Series: Ultimate Guide for Modern Professionals

June 22, 2025/0 Comments/in Enterprise, Enterprise Headsets, Featured Articles, Mobile Solutions, Recent Post/by Danny Hayasaka

Introduction: Redefining Communication for the Hybrid Workforce

In today’s hybrid work world, your headset is more than just a tool; it’s your connection to colleagues, clients, and business outcomes. The new HP Poly Voyager Legend 50 Series is designed for professionals who demand crystal-clear audio, smart features, and all-day comfort whether at home, in the office, or on the go.

This isn’t just another Bluetooth headset. It’s an AI-powered communication solution built to adapt to your environment, optimize your voice, and help you stay productive without being tethered to your desk.

Two Models. One Mission. Choose What Fits Your Workflow

The Voyager Legend 50 comes in two flavors:

Feature	Legend 50	Legend 50 UC
Target User	Consumer	Enterprise & Consumer
Connectivity	Mobile	PC/Laptop & Mobile
Charge Case	No	Yes
BT700 USB Adapter	No	Yes
UC Certifications	No	Yes (Teams, Zoom, Google Meet)
Warranty	2-year limited	2-year limited
MSRP (USD)*	$109.99	$164.99

Legend 50 is ideal for casual mobile users.
Legend 50 UC is perfect for enterprise workers needing a Unified Communications (UC) experience.

*Pricing subject to change due to tariff and other impacts. This was the pricing at the time I wrote this blog.

What’s In The Box

Legend 50: USB Type-C® charging cable; Quick start guide; Headset; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)
Legend 50 UC: USB Type-C® charging cable; Quick start guide; Headset; Charging case; BT700 Bluetooth® Type-C® adapter; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)

Comfort All Day Long

Poly’s “Legend Revamped” design makes this their most comfortable fit yet, weighing just 20.5g. It includes small, medium, and large ear tips so you can find your perfect fit.

The adjustable microphone boom rotates for left or right-ear wear and should be pointed toward your mouth for the best performance.

Say Goodbye to Background Noise

With four noise-canceling mics, Poly NoiseBlockAI, and WindSmart technology, this headset ensures your voice is heard, even with traffic, barking dogs, or coffee shop chatter in the background.

You can even customize your noise-canceling microphone experience using the Poly Lens app and selecting between three Close Conversation Limiting options:

No Noise Block – optimized for voice isolation
AI Noise Block – best for hybrid work
UC Noise Block – ideal for open offices

Battery Life That Goes the Distance

Talk time: Up to 10 hours
Charge case (UC model): Adds 20 more hours of talk time
Wireless Qi charging: Yes, for the case
Voice alerts: Get notified when the battery is low or needs charging

Whether you’re hopping on back-to-back calls or traveling between meetings, the Legend 50 keeps up.

Smart Connectivity & Seamless Pairing

Bluetooth 5.4 ensures stable, extended range (up to 98 ft / 30m)
Multipoint pairing: Connect to 2 devices at once
BT700 USB adapter (UC model): Better PC connection and softphone support
USB-C to USB-A adapter: Ensures compatibility with older systems

The BT700 adapter provides the best quality and call control integration.

Controls That Work With You

The Legend 50 combines physical buttons, smart sensors, and AI voice commands:

Call Button: Answer, end, reject, control music, activate voice assistant
Smart Sensors: Auto-answer by putting it on, pause media when removed
Mute Button: Toggle mute or hold calls
Voice Commands: Say “answer” or “ignore” to manage calls hands-free

Certified Teams model? Press the Call button for 2 seconds to raise your hand during a Teams meeting.

Customize Everything with Poly Lens

Download the Poly Lens app (desktop and mobile) to:

Change headset settings
Update firmware
Manage call control for softphones
Monitor battery
Schedule wellness reminders
Locate your headset with FindMyHeadset

Poly Lens enables centralized device management for IT teams, perfect for scaling your workforce.

Built for Teams, Zoom, and Google Meet

The Legend 50 UC model is certified for:

Microsoft Teams
Zoom
Google Meet

This guarantees compatibility, full feature support, and reduced IT headaches. Whether you’re presenting to clients or collaborating internally, you’ll sound and feel more professional.

Sustainability Matters

The HP Poly Voyager Legend 50 Series is TCO 9 Certified, ensuring ethical sourcing and environmental responsibility throughout the product’s lifecycle.

It’s a smart purchase for businesses with Corporate Social Responsibility (CSR) or ESG goals.

Quick Fixes at Your Fingertips

The most common issues, from problems pairing to audio glitches, can be fixed in seconds. Whether you need to connect your USB adapter, reset smart sensors, or troubleshoot audio, Poly has a solution [see the complete troubleshooting guide in the user guide].

Why Buy from an Authorized Reseller?

Buying through authorized HP Poly resellers like Call One, Inc. and Hello Direct ensures:

Access to certified experts for pre- and post-sale support
Assistance with headset evaluations, trials, and pilot programs
Seamless warranty support and returns
Guidance on device compatibility and certifications
Enterprise integration services and personalized recommendations

Don’t just buy a headset, partner with a team that understands your business needs.

Final Thoughts: Should You Get the Voyager Legend 50?

If you’re a professional who needs:

Crystal-clear call quality
Long battery life
Smart features
Comfort for extended wear
Seamless UC integration

Then yes, the HP Poly Voyager Legend 50 (especially the UC version) is a great investment.

📞 Need help choosing the right model or testing one in your environment? Contact an expert at Call One, Inc. or Hello Direct today.

Resources:

https://www.hp.com/us-en/poly/headsets/bluetooth-headsets-and-earbuds/voyager-legend-50-series.html

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-m-headset-uc

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-headset

Poly Voyager Legend 50 Bluetooth Headset User Guide

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099677

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099659

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099555

A Hidden Gem for Budget-Conscious Teams: The Jabra Evolve 10

June 5, 2025/0 Comments/in Enterprise, Enterprise Headsets, Featured Articles, Recent Post/by Danny Hayasaka

In the world of business headsets, premium often dominates the conversation. But what about those organizations where simplicity, comfort, and affordability are the top priorities? Enter the Jabra Evolve 10, a professional USB headset that rarely gets the spotlight but delivers precisely what’s needed for the price-sensitive workplace.

Why the Evolve 10 Deserves Your Attention

Not every team needs the latest in AI-driven features, software integration, or wireless connectivity. Sometimes, plug-and-play reliability is all that’s required. The Evolve 10 is purpose-built to provide essential audio performance without the complexity or cost.

Here’s what makes it stand out:

Plug & Play Simplicity

The Evolve 10 connects via USB-A and is ready to go out of the box. Just plug it into your computer, and you’re ready for calls or meetings, no software downloads, driver installations, or IT involvement.

Solid Audio Performance

Equipped with a 30mm speaker and noise-canceling microphone, the Evolve 10 ensures you’re heard clearly, even in moderately noisy environments. It’s not meant to replace high-end UC headsets but offers consistent and reliable sound quality that gets the job done.

Lightweight Comfort for Long Calls

At just 92g, the stereo version is light enough for extended wear. It has soft leatherette ear cushions and an on-ear headband design that prioritizes comfort over flash. Whether you’re working through back-to-back meetings or managing a queue of customer calls, the Evolve 10 keeps things easy on the ears.

A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

Environmentally Conscious Design

Made from over 50% recycled plastic and fully TCO certified, the Evolve 10 doesn’t just perform, it aligns with modern sustainability goals. It’s proof that eco-friendly doesn’t have to mean expensive.

No Software Required

The Evolve 10 is ideal for organizations with locked-down IT environments. Since it doesn’t require Jabra Direct, Xpress, or Jabra+, there’s no dependency on software for settings, updates, or management, making it perfect for deployments where simplicity is key.

Adjustable for Left or Right Mic Placement

Its 270° rotatable boom arm allows users to wear the mic on whichever side feels most comfortable, adding a bit of personalization to an otherwise minimalist design.

Ideal Use Cases:

Contact centers on a tight budget
Education and training environments
Temporary or contract workforces
Organizations with no device management requirements
IT-restricted environments (no downloads permitted)

Final Thoughts: The Headset You Didn’t Know You Needed

The Jabra Evolve 10 may not be flashy, but it fills a much-needed gap in the market—an affordable, sustainable, professional-grade headset for essential communication needs.

As always, it’s important to work with an authorized Jabra reseller like Call One, Inc. and Hello Direct. Our team ensures you receive:

Authentic products
Pre and post-sales support
Expert guidance on headset deployment
Personalized demos for your organization

If you want to stretch your budget without compromising professionalism, the Jabra Evolve 10 deserves a look.

Check out these videos!

Unboxing Video

Mic Test Video:

Jabra References

Jabra Evolve 10 Data Sheet

Jabra Evolve 10 Technical Specifications

Jabra Evolve 10 USB-A Stereo Support Page

Ditch the Dongle, Not the Teams Experience

April 28, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post, Work At Home/by Danny Hayasaka

In today’s hybrid work environments, seamless communication is paramount. Microsoft Teams has become the collaboration hub for countless organizations, but equipping users with reliable, easy-to-use audio peripherals often comes with a hidden hassle: the USB dongle.

We’ve all seen dongles taking up valuable laptop ports, getting lost during commutes, causing minor setup frustrations, or even facing IT restrictions. While standard native Bluetooth connections often compromise audio quality or lack essential Teams call control features, relying on dongles hasn’t been a perfect solution.

Until now.

In collaboration with Microsoft, Logitech has introduced a groundbreaking solution: Microsoft Teams certification over native Bluetooth. The first headsets to achieve this milestone are the Logitech Zone Wireless 2 and Logitech Zone 305.

What Does “Teams Certified for Native Bluetooth” Mean?

This isn’t just about pairing your headset via Bluetooth. This means that Microsoft has rigorously tested and certified that these specific Logitech headsets deliver a high-quality, fully integrated Teams experience directly through your computer’s built-in Bluetooth (specifically on Windows 11 with up-to-date drivers). This includes:

Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.

Why Should Your Organization Consider the Zone Wireless 2 & Zone 305?

This native certification translates into significant benefits for both IT departments and end-users:

Simplified Deployment & Management: Say goodbye to tracking, distributing, and replacing lost dongles. Users simply pair the headset directly with their laptop, reducing IT setup complexity and hardware overhead. Logitech Sync compatibility also allows for remote monitoring and firmware updates.
Free Up Valuable Ports: No dongle means users regain a precious USB port for other essential peripherals, which is crucial on modern, port-limited laptops.
Enhanced User Experience & Mobility: Users enjoy the freedom of wireless audio without the tether of a dongle. This makes moving between home and office, or even just different rooms, completely seamless. The certified integration ensures Teams features work reliably, boosting productivity and reducing frustration.
Reduced IT Support Tickets: Eliminating the dongle removes a common point of failure (loss, damage) and potential compatibility issues, potentially lowering help desk requests.eams client.

Cost-Effective Options:

Zone 305: Offers a reliable, comfortable, and Teams-certified native Bluetooth experience at a price point ideal for mass deployment. It features noise-canceling mics and a lightweight design using sustainable materials.
Zone Wireless 2: Provides a premium experience with advanced features like hybrid Active Noise Cancellation (ANC), AI-powered noise suppression for both the user’s mic and incoming audio (via Logi Tune), personalized EQ, and replaceable components for longevity.

Future-Ready Connectivity

Adopting certified native Bluetooth aligns your organization with a more streamlined, dongle-free future for peripherals.

Making the Switch

For organizations utilizing Microsoft Teams on Windows 11, the Logitech Zone Wireless 2 and Zone 305 represent a significant step forward. They address the long-standing drawbacks of dongles while finally delivering the reliable, feature-rich experience users expect directly over native Bluetooth. While Logitech still offers dongle versions for specific use cases or environments with potential Bluetooth interference, this native certification offers unprecedented simplicity and flexibility.

Work with an Authorized Partner

Ready to simplify your headset deployment and empower your Teams users with a seamless, dongle-free experience?

Contact a Logitech for Business Authorized Reseller to get started:

Call One, Inc. – supporting large enterprises with pilot programs, proof of concept coordination, and enterprise-level headset rollouts.
Hello Direct – dedicated to helping Small and Midsize Businesses (SMBs) simplify device selection and setup.

Our teams can also help assess whether your existing laptops meet the technical requirements to support certified native Bluetooth functionality on Windows 11.

👉 Book a discovery call today and start planning your next audio refresh with the Logitech Zone Wireless 2 or Zone 305.

Innovation Now – What’s New Q1 2025

April 9, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Meeting Space Solutions, Open Office Solutions, Recent Post, Video Collaboration/by Danny Hayasaka

New Audio, Video, and Collaboration Tech from Logitech, Jabra, EPOS, Yealink, HP Poly, JLab, JPL, and Shokz

The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.

Here’s your official roundup of what’s new from some of your favorite brands:

Logitech Q1 2025 Highlights

Rally Board 65
AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
Rally Streamline Kit
A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
Logitech Spot
A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
CollabOS 1.13.A & 1.14
These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
Zone Wireless 2
Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.

EPOS Q1 2025 Highlights

ADAPT E1 Wireless Earbuds
Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.

Yealink Q1 2025 Highlights

UH48 ANC Corded USB Headset
A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
BH74 ANC Bluetooth Headset
A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.

JPL Q1 2025 Highlights

ICON 120
A professional-grade USB headset tailored for office users.
ICON 110
A foldable USB headset designed for hybrid workers who balance office and remote work.
Coming Soon:
ICON 100 (TAA-compliant USB-adaptable headset)
Scout 300 JPL/PLX QD to PJ-7 (2-prong plug) Push-to-Talk Trigger Switch
BL-22+P Dual-prong PJ-7 to QD headset adapter

JLAB Q1 2025 Highlights

Epic Mouse 2
An ergonomic wireless mouse designed for productivity and comfort.
Epic LUX Lab Headphones
Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
GO LUX ANC
Wireless headphones with Active Noise Cancellation for focused work.
GO POP ANC
True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.

JABRA Q1 2025 Highlights

Speak2 75
A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
Jabra PanaCast 40 VBS
A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.

SHOKZ Q1 2025 Highlights

OpenMeet UC
Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting

HP Poly Q1 2025 Highlights

Voyager Legend 50 Series
The legendary monaural headset is refreshed with modern features:
NoiseBlockAI AI-powered noise suppression
WindSmart Technology
10-hour Talk Time
Wireless Charging Case
Bluetooth 5.4 with Multipoint
Poly Lens Software Support
TCO Certified
Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.

Get Expert Support

Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.

✅ Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.

✅ Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.

Both teams offer expert guidance, real-world product testing, and access to top brands.

Ready to Elevate Your Collaboration?

🖊️ Learn if your business qualifies for a demo! Fill out this form.
✉️ Contact us!
🕹️Check out our Customer Experience Center

How to Choose the Right Headset for Your Small Business (2025 Guide)

April 1, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

When it comes to running a successful small business, clear and reliable communication is essential—whether you’re collaborating with team members, speaking with clients, or jumping on a video call. One of the simplest ways to improve your communications infrastructure is by equipping your team with the right headsets.

But with so many options available, how do you know which headset best suits your business? Here are the key factors small businesses should consider when selecting professional-grade headsets.

1. Audio Quality

High-quality audio is critical for clear communication. Whether your team is taking client calls or attending virtual meetings, you’ll want headsets that deliver:

Crisp, clear speaker audio
Professional-grade microphones with excellent voice pickup
Consistent sound performance across different environments

This ensures that conversations are clear on both ends, enhancing professionalism and minimizing miscommunication.

2. Compatibility

Not all headsets work with all systems. Before making a purchase, confirm that the headset is compatible with:

Your business devices (VoIP desk phones, laptops, smartphones, tablets)
Communication services (VoIP platforms, cloud phone systems, Microsoft Teams, Zoom, Google Meet, RingCentral, etc.)
Preferred connection types (USB-A/C, Bluetooth, 3.5mm jack)

Pro tip: Choose models that are certified for your preferred platform to ensure optimal performance and support.

3. Comfort and Durability

Headsets are often worn for hours at a time, so comfort and build quality are key. Look for:

Lightweight designs that minimize pressure during long calls
Adjustable headbands and cushioned ear pads for a secure fit
High-quality materials built to withstand everyday use

Your team will appreciate the difference during a busy workday.

Work from home worker using Jabra Evolve2 65 Flex headset

4. Noise Cancellation

Background noise can be a serious productivity killer, especially in open office environments or remote home setups. Look for:

Active Noise Cancellation (ANC) to block distractions for the wearer
Noise-canceling microphones to reduce background noise for the person on the other end of the call

These features ensure professional, distraction-free conversations—no matter where work happens.

5. Wireless vs. Wired

Mobility needs vary from role to role. Choose the connection style that best suits your workflow:

Wireless headsets provide flexibility and freedom of movement
Wired headsets offer a reliable connection and never require charging

Some users may benefit from hybrid options that offer wired and wireless connectivity.

6. Additional Features

Certain features can enhance productivity and convenience for your team, such as:

On-call indicators to prevent interruptions in shared spaces
Inline or on-ear call controls for volume, mute, and answering calls
Multi-device connectivity to switch between computer and smartphone seamlessly

Consider what features will make your team’s day-to-day easier.

7. Cost-Effectiveness

While premium models often deliver the most advanced features, there are excellent headsets available at every price point. Aim to strike a balance between:

Performance and reliability
Long-term durability
Budget limitations

Think of headsets as an investment in better communication and happier, more productive employees.

8. Work with a Trusted Advisor

One of the most important (yet often overlooked) considerations is where you purchase your headsets. Working with an Authorized Reseller like Hello Direct ensures you receive:

Expert advice tailored to small business needs
Access to a curated selection of top headset brands
Real-world testing and recommendations based on your use cases
Post-sales support and guidance

Since 1987, Hello Direct has specialized in helping SMBs select the right headsets. We understand many small businesses don’t have dedicated IT teams to vet the dozens of headset models and compatibility requirements. We’re here to simplify the process.

Beyond the well-known brands, we partner with emerging manufacturers like Shokz, Yealink, JPL, and JLab—brands that deliver exceptional quality at small business-friendly prices.

Final Thoughts

The right headset can make all the difference in how your team communicates—whether in the office, working from home, or on the go. Considering the factors above, small businesses can make informed decisions that enhance collaboration, reduce distractions, and deliver a more professional experience for employees and customers.

Need help finding the right headset for your business?
Contact the experts at Hello Direct—your trusted Small Business Advisors in audio and video solutions.

Shokz Loop 110 vs. Loop 120 Wireless Adapters

March 30, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

Choosing the Right Adapter for Your Shokz Communication Headsets

When it comes to professional-grade wireless communication, Shokz offers two dedicated USB wireless adapters: Loop 110 and Loop 120. These adapters ensure a seamless, reliable connection for your Shokz headsets, whether you’re working from home, on the go, or in the office.

In this guide, we will break down the differences, similarities, and ideal use cases for each so you can select the best adapter for your environment.

Shokz Loop 110 Overview

The Shokz Loop 110 ($49.95 MSRP) is specifically designed for the Shokz OpenComm series, including:

OpenComm
OpenComm UC
OpenComm2 UC

Pairing the Loop 110 with the OpenComm2 UC headset unlocks its full suite of advanced features. However, when paired with earlier models such as OpenComm or OpenComm UC, some of the newer features introduced with OpenComm2 UC may not be available. The Loop 110 works flawlessly with the Shokz Connect software, making firmware updates simple and efficient.

Shokz Loop 120 Overview

The Shokz Loop 120 ($39.95 MSRP) is designed for the latest generation of Shokz communication headsets:

OpenComm2 (2025 Upgrade)
OpenComm2 UC (2025 Upgrade)
OpenMeet
OpenMeet UC

It provides a stable and secure wireless connection and is fully compatible with the Shokz Connect software for firmware updates and device management. Loop 120 is ideal for users who require reliable communication for video calls, virtual meetings, and webinars.

Shokz Loop 120 Overview

Feature	Shokz Loop 110	Shokz Loop 120
MSRP	$49.95	$39.95
Compatible Headsets	OpenComm, OpenComm UC, OpenComm2 UC	OpenComm2 (2025 Upgrade), OpenComm2 UC (2025 Upgrade), OpenMeet, OpenMeet UC
Plug Options	USB-A (CL110A) / USB-C (CL110C)	USB-A (CL120A) / USB-C (CL120C)
Weight	2.1g (A) / 1.6g (C)	1.6g (A) / 1.2g (C)
Dimensions (mm)	Larger footprint	More compact footprint
Operating Temperature	0°C to 45°C	0°C to 55°C
Adapter Button	Multifunction Button	No Button
Visual Indicator	LED	LED
Wireless Class	Class 1	Not specified
Firmware Upgrades via Shokz Connect	Yes	Yes
OS Compatibility	Windows 7+, macOS 10.15+	Windows 8+, macOS 10.15+

Shared Features

Both adapters offer:

Stable Bluetooth connection with up to 30m / 98ft wireless range
Support for 8 paired devices
Easy firmware upgrades using Shokz Connect
Available in both USB-A and USB-C options
LED status indicators
Certified for Zoom and optimized for professional communication use cases

Which Adapter Should You Choose?

If You Use…	Get This Adapter
OpenComm, OpenComm UC	Loop 110
OpenComm2 UC (Original Version)	Loop 110
OpenComm2 UC (2025 Upgrade)	Loop 120
OpenComm2 (2025 Upgrade)	Loop 120
OpenMeet or OpenMeet UC	Loop 120

Pro Tip

If you pair a Loop 110 adapter with older OpenComm or OpenComm UC headsets, you’ll get solid wireless connectivity, but you won’t be able to access some of the advanced features exclusive to the newer OpenComm2 UC headset. For full functionality with OpenComm2 UC (2025 Upgrade) and OpenMeet UC, opt for the Loop 120.

Need Help Selecting the Right Adapter?

Large Enterprises: Contact Call One, Inc., which was proudly awarded Shokz B2B Reseller of the Year for 2024 for its expert guidance and support.
Small & Midsize Businesses (SMBs): Reach out to our SMB-focused team at Hello Direct for personalized assistance.
In the Cape Canaveral, FL area? Book an onsite visit to our Customer Experience Center to see and test Shokz OpenComm2 UC and OpenMeet UC bone conduction headset solutions in person. Schedule your visit here.
Want a quote?
Visit: https://calloneinc.com/shokz-vip/
Or contact us directly for tailored pricing and recommendations.

References:

LOOP110 WIRELESS ADAPTER

LOOP120 WIRELESS ADAPTER

Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor

March 16, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.

1. Quality and Durability

Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.

2. Compatibility with Office Systems

Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.

3. Call Quality and HD Voice

Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.

4. Advanced Noise Cancellation

High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.

5. Comfort for Extended Wear

Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.

6. Vendor Expertise and Industry Knowledge

Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.

Factors Enterprises Consider When Selecting Headset Vendor

7. Customer Support and After-Sales Service

Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.

8. Warranty and Long-Term Service Plans

A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.

Yealink BH70 Factors Enterprises Consider When Selecting Headset Vendor

9. Price vs. Value

While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.

10. Advanced Features and Customization

Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.

11. Vendor Longevity and Stability

Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.

12. Integration with Procurement Platforms

Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.

Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, and develops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.

13. Strong Partnerships with Leading Brands

A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.

Conclusion

By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.

As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.

📞 Want to learn more? Contact Call One, Inc. today to find the right headset solutions for your enterprise.

Updated Comparison: Logitech H570e vs. H650e USB Headsets (2025)

March 4, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Recent Post, Work At Home/by Danny Hayasaka

Business Communications & Collaboration platforms have significantly evolved, driving a crucial need for reliable and cost-effective audio solutions. USB headsets remain essential devices, enabling optimal use of applications such as Microsoft Teams, Zoom, Google Meet, and Cisco Webex. Logitech continues to offer popular options like the H570e and H650e USB headsets, each catering to different needs and budgets.

Here’s an updated comparison of Logitech H570e and H650e USB headsets to help you choose the right model:

Pricing*

Pricing remains a key differentiator:

H570e Mono (UC and Teams): $39.99 | H650e Mono: $69.99
H570e Stereo (UC and Teams): $44.99 | H650e Stereo: $74.99

The H570e is positioned as an entry-level solution ideal for budget-sensitive environments.

*Pricing is subject to change. This was the price at the time of writing this blog.

Side-by-Side Comparison Matrix

Feature	Logitech H570e Teams	Logitech H570 UC	Logitech H650e
Noise-Canceling Microphone	1 Uni- and 1 Omni-directional	Bi-directional	Bi-directional
Connections	USB-A or USB-C	USB-A	USB-A
Driver Size	1.2in (30mm)	1.2in (30mm)	1.3in (32mm)
Microsoft Teams Certified	Yes (Teams Versions)	No	No
Ear Cushions	Donut-shaped leatherette	Donut-shaped leatherette	Premium advanced leatherette
Padded Headband	Yes	Yes	Yes
Cable Length	6.23 ft (1.9 m)	6.23 ft (1.9 m)	6.8 ft (2.1 m)
In-call LED indicator	No	No	Yes (on the boom)
In-Line Controls	Answer/End, Volume up/down, Mute/Unmute, Teams button	Answer/End, Volume up/down, Mute/Unmute	Answer/End, Volume up/down, Mute/Unmute
Headset Weight	113 g / 3.99 oz (Stereo), 89 g / 3.14 oz (Mono)	113 g / 3.99 oz (Stereo), 85 g / 3.0 oz (Mono)	120 g / 4.2 oz (Stereo), 93 g / 3.28 oz (Mono)
Sustainability	Recycled plastics, FSC packaging	Recycled plastics, FSC packaging	Recycled plastics, FSC packaging
Carrying Bag	No	No	Yes
Part Numbers	Mono, USB-A, Teams: 981-001424, Stereo, USB-A, Teams: 981-001428, Mono, USB-C, Teams: 981-001425, Stereo, USB-C, Teams: 981-001429	Mono, USB-A, UC: 981-000570, Stereo, USB-A, UC: 981-000574	Mono 981-000513, Stereo 981-000518
Software	Logitech Sync, Logi Tune	Logitech Sync, Logi Tune	Logitech Sync, Logi Tune
Warranty	2-year limited hardware	2-year limited hardware	2-year limited hardware

Updated Features of Logitech H570e (Teams Version)

The Logitech H570e (Teams Version) headset is now certified for Microsoft Teams and is designed specifically for sustainability and affordability. It features dual embedded noise-canceling mics, effortless USB-A or USB-C connectivity (region-specific availability), and dedicated Teams controls. It is made with at least 45% post-consumer recycled plastic (mono) and 54% (stereo). IT teams can manage devices with Logitech Sync, while employees can personalize audio experiences via Logi Tune.

Enhanced Features of Logitech H650e

The Logitech H650e headset offers enterprise-grade audio with advanced digital signal processing (DSP), acoustic echo cancellation, and noise-canceling mics, ideal for noisy workspaces. Features include intuitive in-line controls, an on-call busy light indicator, and a durable, no-tangle flat cable. The headset is made of strong TR90 nylon for added durability and chemical resistance.

Conclusion: Which One Should You Choose?

Choose H570e if:

Budget is your primary concern
You’re equipping a large workforce quickly
You need basic, reliable UC performance with Teams certification and sustainable design

Choose H650e if:

You value enhanced audio clarity and microphone performance
Your environment benefits from visual call indicators (e.g., call centers or open offices)
Premium comfort, durability, and design matter for prolonged usage

Contact an Authorized Logitech Reseller

For assistance choosing the right Logitech headset for your organization, contact an authorized Logitech for Business resellers such as Call One, Inc. or Hello Direct. As headset subject matter experts since 1987, we have worked closely with Logitech to support large enterprises in mass deployments and assist SMBs needing expert guidance and personal support.

To experience Logitech for Business audio and video collaboration solutions firsthand, book an in-person or virtual demo in our Logitech Experience Room at our Customer Experience Center in Cape Canaveral, FL.

Selecting the right USB headset supports successful collaboration platform adoption and employee productivity, so consider your organization’s specific needs and usage environments carefully. Logitech H570e and H650e provide trusted reliability yet cater distinctly to different professional requirements.