Jabra Evolve 10 vs. Jabra Evolve 20 SE

The Jabra Evolve 10 and Jabra Evolve 20 SE are two entry-level, corded USB headsets designed for professional use. Both offer excellent value, but they differ in subtle ways that could make one a better fit depending on your business environment and IT needs.

Let’s compare these two options across comfort, audio performance, connectivity, certifications, and enterprise manageability so you can make an informed decision.

Ideal Use Cases

Jabra Evolve 10

Ideal for:

Individuals or small teams looking for comfort, style, and plug-and-play simplicity.
Workers in quieter environments or on a tighter budget.
Organizations not requiring headset management via software.

Jabra Evolve 20 SE

Ideal for:

Enterprise deployments requiring Microsoft Teams certification.
IT-managed environments using Jabra Xpress or Jabra Direct.
Teams looking for scalable, supportable headset solutions across departments.

Key Differences

Feature	Jabra Evolve 10	Jabra Evolve 20 SE
Certification	TCO Certified	Microsoft Teams Certified (variant dependent)
Device Management	Not supported	Supports Jabra Direct & Jabra Xpress
Connectivity	USB-A only	USB-A or USB-C (or hybrid USB-A/C)
Speaker Size	30mm	28mm
Weight (Stereo)	92g (headset only), 123g with control unit	132g with control unit
Sustainability	50% recycled plastic	Not specified
Microphone Sensitivity	-42±1dB	-48dB to -44dB
Style & Comfort	Lightweight, softer cushion, more compact	More traditional design, optional leatherette

✅ Preference tip: If comfort and style are priorities, Evolve 10 shines. But for broader IT support and Teams environments, Evolve 20 SE is the clear winner.

Shared Features & Similarities

Despite their differences, both headsets offer:

On-ear wearing style
USB connectivity with call control
Noise-canceling microphones
In-line control units for call management (answer/end, volume, mute)
Available in mono and stereo variants (Evolve 10 only stereo at this time)
All-day comfort for light to moderate call usage
2-year warranty

Side-by-Side Comparison Matrix

Feature	Jabra Evolve 10	Jabra Evolve 20 SE
Connectivity	USB-A	USB-A, USB-C, or USB-A/C hybrid
Microsoft Teams Certified	❌	✅ (variant dependent)
Software Management	❌	✅ (Jabra Direct & Jabra Xpress)
Speaker Size	30mm	28mm
Wearing Style	Stereo	Mono or Stereo
Microphone	Noise-canceling, uni-directional	Noise-canceling, uni-directional
Comfort	Lighter and more compact	Slightly bulkier, with leatherette cushion option
Environmental Consideration	50% recycled materials, TCO Certified	Not specified
Headset Weight (Stereo variant)	92g (123g total)	132g
Call Control Unit	Included	Included
Warranty	2 years	2 years
Certified UC Platforms	No	Microsoft Teams & leading UC vendors

Which One Should You Choose?

If you’re an IT decision-maker at an enterprise or need Teams-certified headsets that integrate with your device management systems, the Jabra Evolve 20 SE is the smarter long-term investment.

If you’re a small business or an individual looking for comfort, sustainability, and ease-of-use without the added layers of enterprise management, the Jabra Evolve 10 offers exceptional value.

Either way, both headsets are reliable, professional-grade options.

Let Call One, Inc. / Hello Direct Help

Choosing the right headset isn’t just about features it’s about what fits your unique workflow and IT environment. As an Authorized Jabra Reseller, Call One, Inc./Hello Direct is here to help.

🎧 Need help deciding?
👉 Request a Quote today and let us guide you to the right solution for your business.

📞 Have questions or want to book a demo? Contact us here

Final Thoughts

Both the Jabra Evolve 10 and Evolve 20 SE offer incredible value and quality at an accessible price point. The Evolve 10 wins on comfort and design, while the Evolve 20 SE takes the lead in enterprise-readiness and software integration.

📌 Whether you’re outfitting a single remote worker or deploying hundreds of headsets across locations, don’t go it alone. Partner with Call One, Inc./Hello Direct to ensure you get the right fit for your team.

Resources:

Jabra Evolve 10 data sheet

Jabra Evolve 10 technical specifications

Jabra Evolve 20 SE data sheet

Jabra Evolve 20 SE technical specifications