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Logitech H390 vs. Jabra Evolve 10: Entry-Level USB Headsets Compared

July 10, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Recent Post, Work At Home/by Danny Hayasaka

When it comes to choosing an affordable USB headset for business calls, virtual meetings, or hybrid work, two models stand out: the Logitech H390 and Jabra Evolve 10. Both are budget-friendly, plug-and-play solutions designed for occasional users and cost-conscious organizations. But which one delivers the better value?

Let’s compare their specs, comfort, usability, and real-world performance to help you decide.

Design & Comfort

Logitech H390

Weight: 197g (6.9 oz)
Build: Plastic with silicon and metal components
Microphone Boom: Fixed on the left side only
Available Colors: Black, Off-white, Rose
Connection Options: USB-A and USB-C variants

Jabra Evolve 10

Weight: 123g (4.34 oz) including controller
Build: Lightweight with soft audio foam and leatherette ear cushions
Microphone Boom: 270° rotatable, can be worn on either side
Available Color: Black only
Connection Option: USB-A only

Verdict: The Evolve 10 is more comfortable for longer sessions due to its lighter build and flexible mic boom. However, Logitech H390 offers more style and connection flexibility with multiple colors and USB-A/USB-C options.

🎧 Audio & Microphone Quality

Speaker Specs (Both Headsets)

Driver Size: 30mm
Frequency Response: 20Hz – 20kHz (music)

Microphone

Logitech H390: Bi-directional mic, 100Hz – 10kHz
Jabra Evolve 10: Uni-directional ECM mic, 150Hz – 6.5kHz, with PeakStop™ hearing protection

Verdict: While both deliver solid audio for voice calls, the Evolve 10 provides clearer mic pickup and better background noise suppression, which is especially helpful in busy office environments.

Contact an Authorized Logitech and Jabra Reseller

🎛️ Controls, Compatibility & Real-World Use

Both headsets include in-line controls for volume and mute, but how well do they work in live meetings?

🧪 Real-World Testing in Teams and Zoom

During my hands-on tests in both Microsoft Teams and Zoom meetings:

The Jabra Evolve 10 mute button synced perfectly with the mute status in both platforms. When I pressed mute on the in-line controller, the meeting client reflected that status instantly, providing clear feedback and confidence that I was muted.
The Logitech H390, on the other hand, did not sync with Teams or Zoom mute controls. Pressing the physical mute button only muted the mic at the hardware level, with no indication in the meeting software. This created confusion and frustration, especially when toggling mute frequently in meetings.

Verdict: Jabra Evolve 10 delivers a more seamless and reliable experience for professional meeting platforms like Teams and Zoom, especially for users who rely on visual mute confirmation.

🌍 Sustainability & Certifications

Logitech H390:

Up to 54% post-consumer recycled plastic
FSC™-certified packaging
Product carbon footprint: 4.78 kg CO₂e
Certified for Works With Chromebook

Jabra Evolve 10:

Over 50% recycled materials
Fully TCO Certified

Verdict: Both support sustainability efforts, but Jabra’s TCO certification may better align with corporate ESG initiatives.

💵 Pricing, Part Numbers & Warranty

Logitech H390 (2-Year Warranty)

Black USB-A: 981-000014
Black USB-C: 981-001575
Off-white USB-A: 981-001285
Rose USB-A: 981-001280
MSRP: $24.99 USD

Jabra Evolve 10 (2-Year Warranty)

Black USB-A Stereo: 2699-820-109
MSRP: $39.00 USD (Web price $26.99)

Verdict: The H390 is slightly cheaper and offers more variety in color and USB connection. However, the Evolve 10’s professional-grade experience, comfort, and platform sync make it a better long-term investment.

Contact an Authorized Logitech and Jabra Reseller

🧠 Final Thoughts: Which Should You Choose?

Feature	Logitech H390	Jabra Evolve 10
Comfort	Heavier, fixed boom	Lighter, adjustable boom
Mic Quality	Basic clarity	Better background noise suppression
Mute Sync in Teams/Zoom	No mute sync	Mute sync confirmed
Colors	Black, Off-white, Rose	Black only
USB Options	USB-A and USB-C	USB-A only
Sustainability	FSC, up to 54% recycled plastic	TCO Certified, 50%+ recycled
Warranty	2 years	2 years
Price	$24.99 MSRP	$39 MSRP ($26.99 Web Price)

If your needs are basic and budget is tight, the Logitech H390 may suffice. But if you want a smoother meeting experience, improved comfort, and reliable mute synchronization, the Jabra Evolve 10 is well worth the slight price increase.

🎥 Want to See and Hear the Difference?

Watch these videos, including the Jabra Evolve 10 mic tests and Logitech H390.

📞 Need Help Choosing the Right Headset?

Contact a Call One, Inc. or Hello Direct team member to schedule a demo or get expert guidance tailored to your work environment and budget.

Resources

https://www.logitech.com/en-us/shop/p/h390-usb-headset

https://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve-10/buy?sku=2699-820-109

A Hidden Gem for Budget-Conscious Teams: The Jabra Evolve 10

June 5, 2025/0 Comments/in Enterprise, Enterprise Headsets, Featured Articles, Recent Post/by Danny Hayasaka

In the world of business headsets, premium often dominates the conversation. But what about those organizations where simplicity, comfort, and affordability are the top priorities? Enter the Jabra Evolve 10, a professional USB headset that rarely gets the spotlight but delivers precisely what’s needed for the price-sensitive workplace.

Why the Evolve 10 Deserves Your Attention

Not every team needs the latest in AI-driven features, software integration, or wireless connectivity. Sometimes, plug-and-play reliability is all that’s required. The Evolve 10 is purpose-built to provide essential audio performance without the complexity or cost.

Here’s what makes it stand out:

Plug & Play Simplicity

The Evolve 10 connects via USB-A and is ready to go out of the box. Just plug it into your computer, and you’re ready for calls or meetings, no software downloads, driver installations, or IT involvement.

Solid Audio Performance

Equipped with a 30mm speaker and noise-canceling microphone, the Evolve 10 ensures you’re heard clearly, even in moderately noisy environments. It’s not meant to replace high-end UC headsets but offers consistent and reliable sound quality that gets the job done.

Lightweight Comfort for Long Calls

At just 92g, the stereo version is light enough for extended wear. It has soft leatherette ear cushions and an on-ear headband design that prioritizes comfort over flash. Whether you’re working through back-to-back meetings or managing a queue of customer calls, the Evolve 10 keeps things easy on the ears.

A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

Environmentally Conscious Design

Made from over 50% recycled plastic and fully TCO certified, the Evolve 10 doesn’t just perform, it aligns with modern sustainability goals. It’s proof that eco-friendly doesn’t have to mean expensive.

No Software Required

The Evolve 10 is ideal for organizations with locked-down IT environments. Since it doesn’t require Jabra Direct, Xpress, or Jabra+, there’s no dependency on software for settings, updates, or management, making it perfect for deployments where simplicity is key.

Adjustable for Left or Right Mic Placement

Its 270° rotatable boom arm allows users to wear the mic on whichever side feels most comfortable, adding a bit of personalization to an otherwise minimalist design.

Ideal Use Cases:

Contact centers on a tight budget
Education and training environments
Temporary or contract workforces
Organizations with no device management requirements
IT-restricted environments (no downloads permitted)

Final Thoughts: The Headset You Didn’t Know You Needed

The Jabra Evolve 10 may not be flashy, but it fills a much-needed gap in the market—an affordable, sustainable, professional-grade headset for essential communication needs.

As always, it’s important to work with an authorized Jabra reseller like Call One, Inc. and Hello Direct. Our team ensures you receive:

Authentic products
Pre and post-sales support
Expert guidance on headset deployment
Personalized demos for your organization

If you want to stretch your budget without compromising professionalism, the Jabra Evolve 10 deserves a look.

Check out these videos!

Unboxing Video

Mic Test Video:

Jabra References

Jabra Evolve 10 Data Sheet

Jabra Evolve 10 Technical Specifications

Jabra Evolve 10 USB-A Stereo Support Page

Innovation Now – What’s New Q1 2025

April 9, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Meeting Space Solutions, Open Office Solutions, Recent Post, Video Collaboration/by Danny Hayasaka

New Audio, Video, and Collaboration Tech from Logitech, Jabra, EPOS, Yealink, HP Poly, JLab, JPL, and Shokz

The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.

Here’s your official roundup of what’s new from some of your favorite brands:

Logitech Q1 2025 Highlights

Rally Board 65
AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
Rally Streamline Kit
A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
Logitech Spot
A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
CollabOS 1.13.A & 1.14
These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
Zone Wireless 2
Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.

EPOS Q1 2025 Highlights

ADAPT E1 Wireless Earbuds
Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.

Yealink Q1 2025 Highlights

UH48 ANC Corded USB Headset
A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
BH74 ANC Bluetooth Headset
A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.

JPL Q1 2025 Highlights

ICON 120
A professional-grade USB headset tailored for office users.
ICON 110
A foldable USB headset designed for hybrid workers who balance office and remote work.
Coming Soon:
ICON 100 (TAA-compliant USB-adaptable headset)
Scout 300 JPL/PLX QD to PJ-7 (2-prong plug) Push-to-Talk Trigger Switch
BL-22+P Dual-prong PJ-7 to QD headset adapter

JLAB Q1 2025 Highlights

Epic Mouse 2
An ergonomic wireless mouse designed for productivity and comfort.
Epic LUX Lab Headphones
Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
GO LUX ANC
Wireless headphones with Active Noise Cancellation for focused work.
GO POP ANC
True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.

JABRA Q1 2025 Highlights

Speak2 75
A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
Jabra PanaCast 40 VBS
A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.

SHOKZ Q1 2025 Highlights

OpenMeet UC
Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting

HP Poly Q1 2025 Highlights

Voyager Legend 50 Series
The legendary monaural headset is refreshed with modern features:
NoiseBlockAI AI-powered noise suppression
WindSmart Technology
10-hour Talk Time
Wireless Charging Case
Bluetooth 5.4 with Multipoint
Poly Lens Software Support
TCO Certified
Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.

Get Expert Support

Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.

✅ Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.

✅ Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.

Both teams offer expert guidance, real-world product testing, and access to top brands.

Ready to Elevate Your Collaboration?

🖊️ Learn if your business qualifies for a demo! Fill out this form.
✉️ Contact us!
🕹️Check out our Customer Experience Center

Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor

March 16, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.

1. Quality and Durability

Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.

2. Compatibility with Office Systems

Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.

3. Call Quality and HD Voice

Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.

4. Advanced Noise Cancellation

High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.

5. Comfort for Extended Wear

Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.

6. Vendor Expertise and Industry Knowledge

Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.

Factors Enterprises Consider When Selecting Headset Vendor

7. Customer Support and After-Sales Service

Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.

8. Warranty and Long-Term Service Plans

A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.

Yealink BH70 Factors Enterprises Consider When Selecting Headset Vendor

9. Price vs. Value

While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.

10. Advanced Features and Customization

Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.

11. Vendor Longevity and Stability

Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.

12. Integration with Procurement Platforms

Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.

Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, and develops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.

13. Strong Partnerships with Leading Brands

A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.

Conclusion

By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.

As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.

📞 Want to learn more? Contact Call One, Inc. today to find the right headset solutions for your enterprise.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex: Which Wireless Business Headset is Right for You?

February 27, 2025/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post, Work At Home/by Danny Hayasaka

Introduction

Choosing the right wireless business headset can be overwhelming, especially with so many professional-grade options available. A YouTube viewer recently asked whether they should go with the Yealink BH76 Plus or Jabra Evolve2 65 Flex—two premium headsets designed for hybrid work and professional use.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex

At first, I wouldn’t have thought to compare these two headsets, but after testing them side by side, I found some key similarities and differences that may help you decide which one best suits your needs.

Let’s break them down!

Side-by-Side Comparison Chart

Feature	Yealink BH76 Plus	Jabra Evolve2 65 Flex
MSRP	$319	$329 ($389 includes Wireless Charger)
Connectivity	Bluetooth 5.2 + USB Dongle (BT51)	Bluetooth 5.2 + USB Dongle (Link 380 or 390)
Microsoft Teams & UC Certification	✅ Yes	✅ Yes
Active Noise Cancellation (ANC)	ANC On, ANC Off, Ambient Sound	Hybrid ANC On, ANC Off, HearThrough
Battery Life (Talk Time)	Up to 35 hours (ANC off)	Up to 20 hours (ANC off), 16 hours (ANC on)
Wireless Range	Up to 45m (150 ft)	Up to 30m (100 ft)
Speaker Size	35mm	28mm
Microphone Technology	Yealink Acoustic Shield	Jabra ClearVoice
Hideaway Mic	Retractable hidden microphone arm (Mutes when retracted)	Flip up hideaway microphone arm (Flip up to mute)
Comfort Features	Memory foam ear cushions	Jabra Air Comfort Technology
Portability	Standard headset design, replaceable ear cushions	Fold-and-go design for compact travel
Weight	285g (10oz)	136g (4.8oz)
Busylight Indicator	✅ Yes	✅ Yes
Device Management	Yealink USB Connect (PC), Yealink Connect (Mobile)	Jabra Direct (PC), Jabra Sound+ (Mobile), Jabra Xpress (Enterprise)

1. Connectivity & Compatibility

Both headsets support Bluetooth and include a USB dongle for a seamless connection to computers.

Yealink BH76 Plus: Comes with the BT51 dongle (available in USB-A or USB-C).
Jabra Evolve2 65 Flex: Comes with the Link 390 dongle (available in USB-A or USB-C).

Both models offer UC and Microsoft Teams Certified variants for enterprise-grade communication.

2. Active Noise Cancellation (ANC) Performance

ANC technology is a key feature of both headsets:

Jabra Evolve2 65 Flex: Provides Hybrid ANC On, ANC Off, and HearThrough mode for situational awareness.
Yealink BH76 Plus: Offers ANC On, ANC Off, and Ambient Sound mode to adjust external noise levels.

Reality Check

ANC does not block 100% of background noise—some sounds like voices may still come through. Check out my blog, Understanding ANC Technology in Professional-Grade Headsets: Jabra, Poly, Yealink, EPOS, and Logitech.for this block.

3. Battery Life & Wireless Range

Feature	Yealink BH76 Plus	Jabra Evolve2 65 Flex
Battery Life	Up to 35 hours (ANC off)	Up to 20 hours (ANC off), 16 hours (ANC on)
Wireless Range	Up to 45m (150 ft)	Up to 30m (100 ft)

Note: Wireless range may vary based on office layout, walls, and interference from other wireless devices. In my home office, I get roughly 30-60 feet of wireless range.

4. Comfort & Design

Jabra Evolve2 65 Flex features a fold-and-go design, making it ultra-portable for hybrid workers who frequently travel. It also incorporates Jabra Air Comfort Technology for an enhanced wearing experience. I share what Jabra Air Comfort Technology is in this blog, Jabra Evolve2 65 vs. Evolve2 65 Flex: Which is Right for You?
Yealink BH76 Plus includes a set of Over-Ear and On-Ear replacement ear cushions with memory foam padding, allowing users to switch between on-ear and over-ear according to their needs freely. The built-in firmware automatically recognizes the type of ear cups to adjust audio parameters, ensuring you get the best experience in any situation. Ergonomic design and premium materials support you comfortably wearing headphones all day.

Which is better?

If portability is a top priority, the Jabra Evolve2 65 Flex is the clear winner. If you prefer replaceable ear cushions and memory foam padding, the Yealink BH76 Plus is worth considering.

5. Speaker & Microphone Performance

Yealink BH76 Plus features 35mm speakers and Yealink Acoustic Shield technology for voice clarity and background noise reduction. It has a retractable hidden microphone boom arm that mutes the microphone when retracted.
Jabra Evolve2 65 Flex has 28mm speakers with Jabra ClearVoice microphone technology to enhance speech intelligibility. Its hideaway microphone boom arm also mutes the microphone when flipped up.

Both headsets use noise-canceling microphone technology, but performance may vary based on your specific work environment.

6. Real-World Mic Tests: Open Office & Extreme Noise

I conducted two microphone performance tests:

Open Office Test: I test the microphones from our open office environment with multiple conversations happening simultaneously. I tested with only the noise-canceling capabilities of the microphones themselves, and during a Microsoft Teams meeting, Voice Isolation was turned on to provide additional AI noise suppression.
Extreme Noise Test: I tested both microphones against a revving motorcycle engine to push them to the limit.

🎥 Want to see the results? Watch the full comparison video here:

7. Why You Should Buy from an Authorized Reseller Like Call One, Inc. or Hello Direct

When purchasing Yealink or Jabra headsets, it’s crucial to go through an Authorized Reseller to ensure:

Genuine Products – Avoid counterfeit or unauthorized versions.
Warranty Support – Get manufacturer-backed service and replacement options.
Expert Guidance – Work with knowledgeable professionals who can help you choose the right device for your ne

Who Should You Buy From?

Call One, Inc. specializes in serving large enterprises, providing customized audio and video collaboration solutions, procurement integration, and dedicated support.
Hello Direct focuses on small and medium-sized businesses (SMBs), offering curated product recommendations, trusted advisory services, and a seamless buying experience.

📞 Need help finding the right headset? Contact Call One, Inc. or Hello Direct today!

Final Thoughts: Which Headset Should You Choose?

Both the Yealink BH76 Plus and Jabra Evolve2 65 Flex offer high-quality performance, but they cater to different preferences and workstyles:

Choose the Yealink BH76 Plus if you need:

Longer battery life (up to 35 hours)
Larger speakers for better audio clarity
Replaceable ear cushions for longevity

Choose the Jabra Evolve2 65 Flex if you need:

Portability with a foldable design
Lightweight comfort (136g)
Replaceable ear cushions for longevity

Recources

https://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve2-65-flex

https://www.jabra.com/_/media/Jabra_VXi_Product-Documentation/Jabra-Evolve2-65-Flex/Technical-specifications/RevC/Evolve2-65-Flex-Tech-Specs-301024.pdf

https://www.jabra.com/_/media/Jabra_VXi_Product-Documentation/Jabra-Evolve2-65-Flex/Datasheets/RevB/EN-Jabra-Evolve2-65-Flex-Data-sheet-A4-WEB-270624.pdf

https://www.yealink.com/website-service/download/yealink-bh76-plus-datasheet-v1.0.pdf

https://www.yealink.com/en/product-detail/headset-bh76

https://www.jabra.com/software-and-services

https://www.yealink.com/en/product-detail/usb-connect-management

https://support.yealink.com/en/portal/knowledge/show?id=64589ab2b1fa936c57b5622d

How to Link Two Jabra Speak2 75 Speakerphones

February 1, 2025/0 Comments/in Featured Articles, How To's, Meeting Space Solutions, Recent Post, Work At Home/by Danny Hayasaka

You Spoke, Jabra Listened: Speak2 75 Linking is Now Available!

Two Jabra Speak2 75 speakerphones are better than one! With the latest firmware update (version 2.46.0), users can now wirelessly link two Speak2 75 devices to achieve enhanced audio coverage and ensure every voice in the room is heard clearly. This feature is designed to provide an ideal setup for hybrid and in-room meetings, bringing remote and on-site attendees together for a seamless experience.

Update today and experience the power of dual Speak2 75 – because two are better than one in the world of meeting audio.

Benefits of Linking Two Speak2 75 Devices

Expanded Audio Coverage: Ideal for larger rooms, ensuring every participant is heard.
Seamless Integration: Provides a consistent and immersive audio experience.
Simple and Quick Setup: Linking the devices takes just a few easy steps.
User-friendly Controls: Use the controls on either speakerphone to mute, accept, or end calls.
Hybrid Meeting Optimization: Perfect for teams spread across different locations.

How to Link Two Jabra Speak2 75 Speakerphones

Follow this step-by-step guide to link your Jabra Speak2 75 speakerphones seamlessly:

Prerequisites

Firmware Version: Ensure both Speak2 75 devices are updated to firmware version 2.46.0.
Proximity: Position both speakerphones within 50 cm (20 inches) of each other.

Step-by-Step Guide

Turn on both speakerphones: Ensure both devices are powered on.
Place the speakerphones close together: Position them within 50 cm (20 inches) of each other.
Wait for the blinking light: The smart button on both speakerphones will start blinking yellow.
Press the smart button:
- Press the smart button on one of the speakerphones first.
- Press the smart button on the second speakerphone to complete the link.
Linking complete:
- The speakerphones will flash their LED rings, and the smart button will show a yellow light.
- A voice prompt will confirm successful linking.
Test the connection: Play audio or make a call to confirm both devices are working together.Permanent linking:
- The devices will automatically relink when powered on again within the connection range.
Unlinking (if needed):
- Press and hold the smart button on either speakerphone for 8 seconds to disconnect the link.

Watch this how-to video!

Positioning Guidelines for Optimal Audio Coverage

Small Meetings (up to 6 people):
Place a single Speak2 75 in the center of the table, within 2.5m (8.2ft) from participants.
Large Meetings (up to 16 people):
Position two linked Speak2 75 speakerphones at either end of the table to maximize audio coverage.

Important Notes

Compatibility:
You can only link a Jabra Speak2 75 with another Speak2 75. Linking with other models, such as Speak2 55, is not supported.
Device Controls:
Linked speakerphones allow you to control calls from either unit, offering flexibility and ease of use.
Bluetooth Considerations:
If two Bluetooth devices are connected, the last connected Bluetooth device will be replaced by the temporary link.

Why Work with an Authorized Jabra Reseller?

For businesses looking to enhance their communication and collaboration experience, partnering with an Authorized Jabra Reseller like Call One, Inc. and Hello Direct ensures:

Expert advice and guidance tailored to your unique needs.
Assistance with product selection, configuration, and deployment.
Access to exclusive offers, support, and training.

While linking two Speak2 75 devices is an excellent solution for medium-sized meeting rooms, businesses seeking a higher-quality audio and video collaboration solution should contact our AV Team for customized recommendations.

Contact Us

For Large Enterprises

Call One, Inc.

1-800-749-3160
sales@calloneonline.com
Visit Website

Call One, Inc. streamlines tech deployments for large enterprises, handling mass deployments and integrating with your procurement platforms. Experience the technology in our demo rooms (in-person or virtual): Experience Rooms.

For Individuals & Small Businesses

Hello Direct

1-800-435-5634
xpressit@hellodirect.com

Hello Direct specializes in helping individuals and small businesses find the perfect communication solutions.

Please get in touch with the Jabra support team for assistance with your Jabra Speak2 75 speakerphones.

Resources:

Jabra Speak2 75 New Link Feature Info Sheet 130125

https://www.jabra.com/supportpages/jabra-speak2-75/2775-109/faq/How-do-I-position-the-Jabra-Speak2-75

https://www.jabra.com/supportpages/jabra-speak2-75/2775-109/faq/How-do-I-link-two-Jabra-Speak2-75-speakerphones

https://www.jabra.com/supportpages/jabra-speak2-75/2775-109/faq/Can-I-use-the-controls-on-either-speakerphone-when-two-Speak2-75-speakerphones-are-linked-together

What’s the Best Headset? It Depends on YOUR Needs

December 22, 2024/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

A question I’m frequently asked is, “What’s the best headset?” My answer is always the same: “It depends.” There’s no universal “best” headset because what’s best for one person or organization may not work for another. Factors like use case, compatibility, personal preferences, environment, and budget all play a role in determining the right headset.

Why There’s No One-Size-Fits-All Headset

At Call One, Inc. and Hello Direct, we’ve been in the professional headset industry since 1987, and one key lesson we’ve learned is that every client’s needs are unique. While there are many factors we consider when recommending the right headset, here are some of the most common ones we evaluate:

Use Case

What is the role of the headset user? Different roles have different environments, workflows, communications, and collaboration requirements. Below are examples of various roles. A Contact Center Agent’s headset needs will differ vastly from those of a Graphic Designer, and a Field Technician requires a mobile solution and is typically on multiple customer sites compared to a desk-centric role like an Administrative Assistant.

Frontline/Customer-Facing Roles, e.g., Contact Center Agent, Sales Associate, Field Technician, Healthcare Support
Knowledge Workers e.g. Data Analyst, Software Engineer, Financial Analyst, Marketing Specialist, Writer/Editor
Management/Leadership, e.g. Project Manager, Operations Manager, Executive
Skilled Trades, e.g. Electrician, Plumber, Carpenter, Mechanic
Service and Support, e.g. Administrative Assistant, Security Guard, Janitor/Custodian
Creative and Arts, e.g., Graphic Designer, Online Instructor/Teacher, Video Editor, Game Designer

Does the user need mobility or a desk-based solution? Some roles require mobility in their office or are on the go and require wireless headsets, while some roles are desk-centric, and most or all of their work is done from a dedicated workspace or workstation where a corded headset is sufficient.

Call-centric role or occasional user? Call-centric roles require lightweight, comfortable headsets with high-quality noise-canceling microphones and speakers that provide clear audio for extended periods. The headsets should also be durable, and features like quick disconnect and call controls would be beneficial. For the occasional user, comfort is nice but less critical. A standard microphone with decent audio quality is usually sufficient. The occasional user may prefer versatility like Bluetooth to pair with their mobile phones to listen to music, audiobooks, or podcasts.

Compatibility & Connectivity

What devices will the headset connect to? (e.g., desk phones, computers (Windows/Mac), mobile phones, or a combination) Connectivity is a key factor in determining what headset options are available. Today, there are simple USB corded headsets and multi-connectivity headsets that support connectivity to a desk phone, computer, and mobile device.
Which collaboration platforms are being used? Most organizations today use multiple platforms as part of their daily communications needs, including Microsoft Teams, Zoom, Google Meet, Webex, RingCentral, and more.

Personal Preferences

What wearing style is preferred? (e.g., over-ear, on-ear, earbuds, stereo or mono options)
How important are comfort, portability, and aesthetics?

Required Features

Is Teams Certification or UC compatibility a priority?
Does the user need ANC (Active Noise Canceling) speakers for better focus?
Is security a priority? Does your company have a “No Bluetooth” policy?

Environment

Where will the headset be used? Today, people can work from anywhere, including corporate offices, home offices, coffee shops, airport terminals, hotel lobbies, data centers, city streets, and more. Your environment can help determine which headset is best.
Do you have a hybrid workforce that needs a headset that will work with devices in the office and can also be used in their home office or other locations?

Budget

What is the price range? Headsets range from budget-friendly options to premium solutions, and they can cost from $40 to $500+.

These considerations are just a starting point. Our team dives deeper into each client’s unique requirements to recommend the ideal solution for their specific situation. With the right guidance, you can find a headset that truly fits your needs.

My Top Picks for 2024 by Category

Best Noise-Canceling Microphone

For environments with heavy background noise, a great microphone can make all the difference. Here are my top picks for 2024:

EPOS Impact 1000 Series
EPOS Impact 800 Series

Want to hear how these headsets perform? Check out our YouTube Headset Mic Test Playlist to listen to real-world mic tests across multiple environments, including noisy open offices and even on the road.

Best ANC Speakers

For immersive sound quality, these headsets deliver in 2024:

Jabra Evolve2 85 Review What’s the Best Headset

Headphone Style

Jabra Evolve2 85
HP Poly Voyager Surround 80 UC
EPOS Adapt 660
Yealink BH76 Plus

Earbuds

Jabra Evolve2 Buds
HP Poly Voyager Free 60 UC

On-Ear Style

Logitech Zone Wireless 2
Jabra Evolve2 75
HP Poly Voyager Focus 2
EPOS Impact 1000 Series

While ANC can reduce background noise for a better listening experience, no headset I’ve tested blocks 100% of background sound. For a deeper understanding of ANC technology and its limitations, check out my blog Understanding ANC Technology in Professional-Grade Headsets.

Longest Talk Time

If you need a headset that works as long as you do, here are the top picks for longest talk time in 2024:

Yealink BH76: Up to 35 hours
Yealink BH70: Up to 35 hours
Jabra Evolve2 65: Up to 35 hours (with busylight off)

Longest Wireless Range

For users needing mobility across large spaces, these headsets deliver the longest wireless range of up to 180 m / 590 ft in an open area and up to 55 m / 180 ft in a typical office environment:

EPOS Impact D, SD, and 5000 Series
HP Poly Savi 7400 and 8400 Series

Most Budget-Friendly

Here are the best options for value in 2024:

Logitech H570e (Mono): $39.99
Logitech Zone 305 (Teams version, native Bluetooth): $69.99
Logitech Zone 305 UC: $99.99 (with dongle)

Six Key Considerations Beyond the Headset Model

Choosing the right headset model is important, but there are other factors businesses must consider to ensure they’re making an informed and sustainable investment. For a deeper dive into these considerations—like support and warranty, service and management, total cost of ownership, and sustainability—check out my blog:
➡️ Beyond the Headset: Key Considerations for Businesses

Stay Tuned for 2025’s Top Picks!

I’m currently testing new headsets that will debut in 2025, so stay tuned for updates! If you want to be the first to learn about these new products, follow me on LinkedIn and subscribe to our YouTube channel for exclusive demos, tests, and comparisons.

Takeaways: Don’t Go It Alone

Choosing the right headset can be challenging, especially with so many variables to consider. That’s why organizations like Call One, Inc. and Hello Direct are here to help.

Call One, Inc. specializes in supporting large enterprises and understanding the challenges of managing thousands of employees across various environments.
Hello Direct focuses on small businesses, offering expert guidance for organizations without dedicated IT resources.

Professional-grade headsets are designed for business use and are certified for Microsoft Teams, Zoom, and other major platforms. Whether your priority is mic performance, ANC speakers, or value, it’s important to consult experts.

Need help identifying the best headset for your organization? Contact us today.

Ensuring Durability: How Jabra Tests its Headsets for Robustness and Reliability

November 17, 2024/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

Jabra, an audio and communications technology leader, has long been recognized for delivering high-quality headsets built for professional use. One key factor contributing to Jabra’s reputation is its rigorous testing protocols. These tests are designed to ensure that headsets can withstand the daily wear and tear of real-world environments. Below, we dive into some of the specific tests Jabra conducts on its headset boom arms to guarantee durability and reliability.

Work from home worker using Jabra Evolve2 65 Flex headset How Jabra Tests its Headsets for Robustness and Reliability

Break Strength Tests: Ensuring Resistance to Breakage

The break strength tests are crucial in determining the resilience of headset components, particularly the boom arm.

Boom Arm Stop Break Strength

Test Specification: A specified force is applied at a defined distance from the center of rotation, ensuring adequate torque.
Purpose: This test ensures that the boom arm stop feature can resist breakage. It simulates conditions where users might accidentally overstretch the boom arm.
Outcome: The boom arm is verified against a predefined breakage resistance criterion to ensure it won’t fail under regular or unintended strain.

Boom Arm Housing Robustness

Test Specification: : A specified force is applied at a defined distance from the housing of the rigid boom arm.
Purpose: This test checks the robustness of the boom arm housing, ensuring it remains intact under pressure, protecting the microphone and internal wiring.
Outcome: The housing must withstand a specified level of stress to pass, ensuring longevity even after repeated use.

Combinational Testing: Stressing the Boom Arm in Various Environments

To replicate the environmental stress conditions the headset may encounter, Jabra performs a combination of tests:

Boom Arm Rotation Test (Environmental Exposure)
- Test Specification: Conduct multiple sets of tests involving cycles under varying environmental conditions:

Humidity and temperature fluctuations.
Vibration as per industry-standard protocols.
Dust exposure tests
Purpose: This test ensures that the boom arm can function correctly even after being subjected to harsh environmental factors like moisture, vibration, and dust.
Outcome: Jabra verifies that the boom arm’s rotational function remains consistent without degradation, ensuring a longer product lifecycle.Line 1

Endurance Testing: Simulating Daily Use Over Time
Endurance tests focus on mimicking prolonged daily use to check the reliability and robustness of the boom arm.

Boom Arm Rotation Test (Wireless/Corded)

Test Specification: Conduct a specified number of rotation cycles.
Purpose: The boom arm’s wire and rotation mechanism are tested for long-term reliability, ensuring they can withstand constant adjustments without failure.
Outcome: This ensures that the boom arm can be rotated thousands of times over its lifetime without experiencing any breakage or loss in functionality

Boom Arm Tip Wriggle Test

Test Specification: Perform bends in both directions for a specified number of cycles.
Purpose: The rigid boom arm tip undergoes a mechanical wriggle test to ensure it can withstand frequent adjustments without wearing down or becoming loose.
Outcome: The test certifies the boom arm tip’s ability to endure repetitive movements without losing its structural integrity.

Boom Arm Pull Out Strength Test

Test Specification: Apply a specified force to pull out the boom arm.
Purpose: This test ensures that the boom arm can withstand significant pull-out forces, confirming the mechanical robustness of its connection to the headset.
Outcome: Only boom arms that resist a high level of pull-out force pass this test, ensuring that they won’t come loose during regular use.

Conclusion: Jabra’s Commitment to Quality

Through these comprehensive tests, Jabra ensures that its headsets are built to last, providing durability and high performance even in challenging environments. These rigorous protocols, focusing on break strength, environmental exposure, and endurance, ensure that Jabra headsets meet the demands of professionals who rely on them daily.
Whether you’re in a bustling office, a noisy café, or conducting important remote meetings, Jabra’s headsets are designed to perform reliably. Their long-lasting build quality offers peace of mind.

If you’re interested in a Jabra headset that can withstand the demands of your workday, it’s essential to purchase from an Authorized Reseller like Call One, Inc. Working with a trusted reseller ensures that you’re not only getting an authentic, high-quality Jabra product but also that you’ll have access to expert guidance, support, and competitive pricing tailored to meet your needs.

Contact Call One, Inc. today to explore the range of Jabra headsets designed to support professionals in every environment.

Understanding ANC Technology in Professional-Grade Headsets: Jabra, Poly, Yealink, EPOS, and Logitech

November 17, 2024/0 Comments/in Enterprise Headsets, Featured Articles, Open Office Solutions, Recent Post/by Danny Hayasaka

Comparing Portable Video Conferencing Cameras: Jabra PanaCast 20, EPOS Expand Vision 1, and Huddly One

September 21, 2024/0 Comments/in Featured Articles, Meeting Space Solutions, Recent Post, Video Collaboration, Work At Home/by Danny Hayasaka

In today’s remote and hybrid work environments, portability is key. Whether moving between meeting rooms, coworking spaces, or traveling for work, having a reliable, high-quality, and portable video conferencing camera can significantly enhance your experience. In this comparison, we’ll explore three choices: the Jabra PanaCast 20, EPOS Expand Vision 1, and Huddly One. All three cameras are designed for portability and come with a carry case, making them ideal for work-from-anywhere scenarios.

Comparison Matrix

Specification	Jabra PanaCast 20	EPOS Expand Vision 1	Huddly One
Model/SKU	8300-119	1001120	7090043790337
Model Name	PanaCast 20	Expand Vision 1	Huddly One
MSRP (USD)	$199.00	$239.00	$360.00
Ideal Use Case	Personal workspace, small huddle rooms	Huddle rooms, small to medium meeting rooms	Huddle rooms, particularly where a wider field of view is beneficial
AI Features	Intelligent Zoom, Picture-in-Picture, Virtual Background, Light Optimization	No explicitly mentioned AI features	Portrait Lighting
Microphone	3 MEMS Microphones	2 omni-directional microphones with noise and echo canceling; 180° horizontal pick-up pattern; 3m/9.8ft range	No microphone
Privacy Shutter	Integrated Privacy Cover	Integrated Privacy Cover	None
Field of View	90° horizontal, 75° vertical	90° horizontal, 56° vertical	120° diagonal, 90° vertical
USB Cord Length	1.5m/4.9ft	1.2m/3.9ft	0.6m/1.9ft and 2m/6.5ft
Software	Jabra Direct	EPOS Connect	Huddly Connect
What’s in the Box	PanaCast 20, carry case, USB-C to USB-A cable 1.5m/4.9ft	EXPAND Vision 1 personal webcam, 1.2m USB-C 3.0 cable, carrying box, quick guide, safety guide	Huddly ONE, Work from anywhere Kit incl Travel Case 0.6m & 2m cable
Warranty	2 Years	2 Years	3 Years
Data Sheets	Jabra PanaCast 20	EPOS Expand Vision 1 Fact Sheet	Huddly One Tech Specs

Key Features Overview

Portability

All three cameras offer portability, which is critical for remote work. The included carry cases protect the cameras and make them easy to transport. Whether you’re traveling to a different office or working in various environments throughout the day, these cameras can go wherever you need them to.

AI Features

Each camera comes with AI-powered features to enhance video quality:

Jabra PanaCast 20: Equipped with Intelligent Zoom, Picture-in-Picture mode, Virtual Backgrounds, and Light Optimization, this camera ensures you look professional during video calls.
EPOS Expand Vision 1: Includes Auto-framing and Voice Optimization to adjust and enhance your video and audio quality automatically, perfect for seamless communication.
Huddly One: Focused on simplicity with Portrait Lighting. Which automatically adjusts exposure to ensure that faces are well-lit and facial expressions are visible.

Privacy Shutter

The Jabra PanaCast 20 and EPOS Expand Vision 1 feature an integrated privacy shutter, allowing users to block the camera when not physically in use. This ensures peace of mind when privacy is a concern.

Importance of Device Management Software

The device management software that accompanies these cameras is critical to their use. These platforms allow users to control settings, update firmware, and optimize the camera’s performance.

Jabra Direct: Jabra Direct is essential for maintaining the PanaCast 20. It provides Product information, updates, and customization options, including background effects, Intelligent Zoom, Field of View, Image quality settings, Video resolution, microphones on/off, and a camera controller you can use in real-time during video meetings.

EPOS Connect: EPOS Connect helps manage the Expand Vision 1. It offers firmware updates, product information, and customization features like Zoom options (Wide View, Default, and Close Up), Pan and Tilt, Mirror Image, Anti-Redness, Light (Dark, Default, Light), Temperature (Cold, Default, Warm), and more adjustments including manual Zoom, Brightness, Contrast, Hue, Saturation, Sharpness, Exposure Compensation, White Balance and Anti-Flicker. This will ensure your camera is always functioning optimally.

Huddly Connect: Huddly Connect allows for firmware updates and provides access to features like Portrait Lighting, Brightness, Saturation, and electronic Pan, Tilt, and Zoom, enabling users to adjust settings and get the most out of their Huddly One.

Video Quality Experience

All cameras provide a high-quality video experience during Teams, Zoom, and Google Meet meetings. It’s best to adjust the image settings for lighting or location changes. Here are some screenshots of each of the cameras side by side, including the built-in laptop camera, for comparison.

Conclusion

Choosing the right portable video conferencing camera depends on your specific needs and preferences. The Jabra PanaCast 20, EPOS Expand Vision 1, and Huddly One each offer unique features that cater to different user scenarios. With their AI-powered functionalities, privacy features, and management software, these cameras are ideal for remote professionals who need high-quality video conferencing tools they can take anywhere.

Ultimately, the decision on which camera is best depends on your individual requirements. Hopefully, this blog has given you the insights needed to make an informed choice.

If you would like help selecting webcams and cameras for personal and team workspaces, contact a subject matter expert like Call One, Inc. Their team of trained specialists can help you get the right webcams, headsets, speakerphones, and meeting room audio and video conferencing solutions. Call One, Inc. is a nationally certified Women’s Business Enterprise (WBE) and Woman Owned Small Business (WOSB) and authorized reseller of leading brands, including Jabra, EPOS, Huddly, Logitech, Neat, Yealink, DTEN, HP Poly, and more.

Book an in-person or virtual demo to experience the latest collaboration technology from the Call One, Inc. Customer Experience Center, or check out product demonstration videos in real-world scenarios from the Call One, Inc. YouTube Channel!