Tag Archive for: Poly

What Replaced Plantronics CS500 Series

What Replaced the Plantronics CS510, CS520 and CS530?

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The Poly (formerly Plantronics) CS510, CS520, and CS530 products are end of life (EOL). The last order date was May 15, 2020 and the last ship date was July 15, 2020 or while supplies last. What replaced the Plantronics CS500 Series? In this blog we look at the Poly Savi 7210, 7220 and Voyager 5200 Office with 1-way base! The CS540 is still currently an active and available item.

CS510 to the 7210

CS510 Specs:

  • Enjoy wireless freedom with CS510-XD headset
  • Stay connected smoothly with a wireless range of 350 ft
  • Listen to your tape recordings or use them when listening to telephone calls on Skype with these mono sound headset
  • Listen to your favorite music with this over-the-head design headset
  • Your voice will be heard loud and clear with the boom microphone
  • Circumaural design provides optimum comfort and noise isolation
  • 8 hours of talk time

Savi 7210 Specs:

  • Noise-canceling microphone
  • Flexible microphone boom
  • Up to 12 hours of talk time
  • Built-in audio protection
  • Universal base
  • Dedicated mute button
  • Universal fit headband
  • Freedom to move: Give workers more flexibility and confidence with up to 120 m/400 ft of range from base
  • Desk phone compatibility: Compatible with over 800 analog and IP desk phones
  • DECT™ adaptive power: Optimize range, save power, and maximize office space with a DECT™ adaptive power system that automatically adjusts wireless signal strength based on distance from base
  • Simple 4-headset conferencing: Make collaboration easier, with conferencing of up to 4 headsets on a single base
What Replaced Plantronics CS500 Series
Part NumberModel DescriptionReplaced ByReplacement
Part Number		Replacement Model Description
84691-01CS510,OTH,MON,DECT 6.0,NA→213010-01Savi 7210 Office, S7210 D, OTH, MONO, DECT 6.0, NA
84691-02 CS510A,OTH,MON,DECT,EU→213010-02Savi 7210 Office, S7210 D, OTH, MONO, DECT, EU
84691-03CS510A,OTH,MON,DECT,AUZ/NZ→213010-03Savi 7210 Office, S7210 D, OTH, MONO, DECT, AUS/NZ
84691-11CS510,W/HL10,OTH,MON,DECT 6.0,NA→N/ANo replacement
88697-01CS510,AVAYA GMBH 4.999.137.605→N/ANo replacement
84692-01CS520,OTH,BIN,DECT 6.0,NA→213020-01Savi 7220 Office, S7220 D, OTH, BIN, DECT 6.0, NA
84692-02CS520A,OTH,BIN,DECT,EU→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU
84692-03CS520A,OTH,BIN,DECT,AUS/NZ→213020-03Savi 7220 Office, S7220 D, OTH, BIN, DECT, AUS/NZ
88698-01CS520,AVAYA GMBH 4.999 137.606→N/ANo replacement
201941-01Plantr. Headset CS520→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
205729-01PLANTRONICS DECT
HEADSET,CS520,W/BASE		→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
84692-11CS520,W/HL10,OTH,BIN,DECT 6.0,NA→N/ANo Replacement
86305-01CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
86305-02CS530A,OTE,DECT,EU→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA
86305-03CS530A,OTE,DECT,AUS/NZ→212722-08VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,ROW
86305-11CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
86305-11CS530,W/HL10,OTE,DECT 6.0,NA→N/ANo Replacement
89254-01PLANTRONICS DECT
HEADSET,CS530,W/BASE		→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA

Want to see the full Plantronics comparison and what replaced Plantronics CS500 Series? Check out our latest video below where we break down each replacement. If you have any questions about these products, please feel free to reach out to our sales reps at; 1-800-749-3160, contact us or email us at sales@calloneonline.com

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USB Dongle versus Pairing Headset

Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?

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This is a frequently asked question on our channel so we decided to reach out to Jabra, Poly and EPOS for their response. While you can pair your headset directly to your PC or Mac, the primary reason to use a dongle is call control. Using the pre-paired dongle will support the headset user the ability to answer and end calls via headset controls vs platform GUI. Other reasons to use a USB dongle versus pairing headset to Bluetooth are improved audio quality, increased roaming range, and overall user experience.

Here is what they had to say:

Jabra

Using the included Jabra Link Bluetooth adapter with your Jabra device will ensure the following functionality:

  • Integration with computer softphone and software support with Jabra Direct
    Full integration between a Jabra device and a computer softphone usually works only when combined with a Jabra Link Bluetooth adapter. Connecting to a computer without a Jabra Link Bluetooth adapter may provide audio capability in the device but not call control for answering and ending calls.
  • Bluetooth range
    Jabra devices obtain the best possible range when they are used with a Jabra Link Bluetooth adapter and not the built-in Bluetooth in a computer. Bluetooth performance of a computer is usually limited to a range of 2-5 meters/ 6-50 feet in a typical office environment.
  • Factory pairing and installation
    The Jabra Link Bluetooth adapter and Jabra device come pre-paired in the box. The Jabra Link Bluetooth adapter supports plug-and-play functionality, without needing to install separate software drivers on the computer.
  • Identification as a soundcard
    When pairing with the Jabra Link Bluetooth adapter, the device is identified by the computer operating system as a soundcard and can be used for all audio purposes. If a device is paired with the built-in Bluetooth of a computer, the device is usually recognized by the computer as a headset and can only be used for communication purposes.

Poly

Why are BT600 USB bluetooth adapters needed vs. pairing the headset directly to the PC/MAC?

Poly Bluetooth UC devices are full-featured and designed for optimal user experience. To fully benefit from the advanced functionality and have the most reliable audio experience, it is required that the headset is paired via the BT600 USB Bluetooth adapter versus paired directly to the PC/MAC. Poly provides function and additional benefits through the BT600 USB adapter in the following ways:

  • PC/MAC Bluetooth systems can vary widely in design and capability. By providing a BT600 USB Bluetooth adapter, Poly can ensure a better experience because we control both ends of the wireless connection
  • The BT600 USB Bluetooth adapter functions as an audio processor, which assures the best audio experience through wideband audio support—providing the highest voice quality. If connected directly to the PC/MAC, wideband audio is not possible
  • Without the BT600 USB adapter, PC/MAC Bluetooth systems do not typically provide capability to use the call control from the headset. Calls must be managed from the PC/MAC GUI and the buttons on the headset do not function. This eliminates mobility and provides a poor user experience
  • The BT600 USB Bluetooth adapter supports Poly software which provides advanced features, customization, as well as firmware upgrade capability
  • PC/MACs typically do not support all the required Bluetooth profiles or may assign the wrong Bluetooth profile to an application. The result can be poor audio quality, loss of audio on microphone or earphone, and inconsistent operation
  • The BT600 USB Bluetooth adapters enumerates to the computer as an audio device and therefore cannot act as a USB storage device. That being said, BT600 adapters cannot be used to access data on the PC/MAC

EPOS | Sennheiser

It’s the same reason for us, along with being the key to Microsoft Certification. Both the headset and dongle together is what certifies the device for use with Teams, or Skype for users still using SFB. Using the dongle will give you improved audio performance and connectivity performance as opposed to pairing native to the machine which the BT chipset can vary and may not handle audio as well as other machines etc. This is why we recommend it for most users.

Summary

As you can see, through all three partners, they have similar options on using a USB Dongle versus pairing headset to Bluetooth. Having a USB dongle is critical for having a better sound, connection, and overall better experience. Want to learn more? Check out our latest video:

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Poly Sync vs Konftel Ego

12 Days of Call One | Day 10 | Poly Sync 20 vs Konftel Ego

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The Poly Sync 20 and Konftel Ego both have MSRP of $169. Both are compatible with all major UC platforms to include Microsoft Teams. In this overview, we go over similarities, differences, and unique features of each. We also do a mic pickup range test and a new thing we want to start including with Speakerphone videos, we do our best to allow you to hear speaker audio quality of each. Take a look and listen, which would you choose for your use case?

POLY SYNC

Features

  • Enjoy remarkable sound from meetings to music
  • Reduce echo and noise so everyone hears you clearly
  • Slim and portable – take it with you anywhere
  • It goes as long as you do with up to 20 hours of battery life

GRAB THE PERFECT SPEAKERPHONE FOR MEETINGS AND MUSIC, WHEREVER YOUR DAY TAKES YOU

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth smart speakerphone—for remarkable audio anywhere. The Poly Sync 20 is Zoom certified for a seamless Zoom communication experience.

  • Poly Sync 20 teams
  • Poly Sync 20 Plus Teams
  • Poly Sync 20

KEEP THE FOCUS ON YOUR VOICE WITH MULTI-MICROPHONES THAT TRACK THE TALKER, NOT THE NOISE.

Focus on what’s being said and help keep echo and noise out of the meeting with the smart multi-microphone array. You and your remote participants sound amazing with the high-performance speaker.

PROGRAM YOUR FAVORITE FUNCTION SO IT WORKS WITH A SINGLE TOUCH.

A programmable button puts your favorite function at your fingertips—play/pause music, last-number redial and voice assistant—it’s up to you. What’s the status of a call? You’ll know even from a distance by the highly visible light bar.

KONFTEL EGO

Despite its size, the Ego delivers crystal-clear sound thanks to Konftel’s unique OmniSound audio technology. It’s ideal for a meeting with a couple colleagues in one of your smaller conference rooms or in a hotel room when you are away from the office.

Features

  • Small and portable
  • Compatible with Skype for Business
  • Meeting size: up to 6 people
  • OmniSound® with HD audio
  • LCD screen
  • Konftel Ego Conference phone
  • Konftel Ego
  • Konftel Ego
  • Konftel Ego

The Konftel Ego works seamlessly with Skype for Business, Cisco Jabber, Avaya Communicator and other conferencing tools. The Ego has a headset port, and the built-in battery gives you the option of completely cordless use. A smart and clear LCD screen on the Konftel Ego makes it easy to see which function is active. LEDs also light up on the side in different colors to indicate the function. In short, the Konftel Ego gives you full and effortless control. The Konftel Ego also received a Red Dot Award for “Excellent product design” in early 2016!

See how both the Poly Sync 20 and Konftel Ego preform in a head to head test! What are your thoughts? If you have any questions, feel free to reach out to us: 1-800-749-3160 or contact us here.

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Comparing The Best Headsets

Comparing The Best Headsets

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This is a big one! In this post, we’re comparing the best headsets and testing the microphone audio quality of these heavy hitters: Bose Noise Cancelling Headphones 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC!

With more people working from home as well as the rise of remote learning, the ability for the headset wearer to block out surrounding noise via ANC speakers has become very important. Typically, the best ANC (Active Noise Canceling) comes from headphone style headsets. Additionally, they need to be compatible with leading business collaboration platforms from Microsoft, Zoom, Cisco, Google, and more!

The challenge? When comparing the best headsets, how well do the mics perform in a noisy home office environment?

Product Information

SIMILARITIES AND DIFFERENCESBose 700 UC Comparing The Best Headsets

BOSE 700 UC
EPOS Adapt 660 Comparing The Best Headsets

EPOS ADAPT 660		Jabra Evolve2 85 Comparing The Best Headsets


JABRA EVOLVE2 85		VOYAGER 8200 UC
POLY VOYAGER 8200 UC
UC Certified✔️✔️✔️✔️
ANC✔️✔️✔️✔️
Padded Headband✔️✔️✔️✔️
Bluetooth 5.0✔️✔️✔️✔️
MSRP$449$439$429$379
Weight9oz8oz10oz10.1oz
Battery Life20hrs30hrs37hrs20hrs

This graph demonstrates the features, pricing, and weight of each headset:

So Which is the Best? Unfortunately, there is no “best headset”. However, there is a best headset for you. What is your use-case? Where are you working? How are you working? If you want more information on choosing the best headset, check out this video we made, highlighting the key points for choosing a headset:

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In this video we do our best to nail the information, and get the details, facts and figures out as smooth as possible comparing the best headsets based on microphone audio quality. This is a non-biased review of the Bose Noise Cancelling Headphones 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC.  If you have any questions regarding these items, please, feel free to reach out to us and check out our other videos on Youtube and subscribe. Enjoy the video below!

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Sennheiser MB 360 Banner

What’s the difference between ANC and NC?

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Every day I hear customers requesting “ANC” or “NC” headsets. Some know the difference however many don’t. It’s kind of like “Bluetooth”. To some, “Bluetooth” simply means “wireless”. Whether it’s DECT, 2.4Ghz, 900Mhz is irrelevant to them. They want a “Bluetooth (Wireless)” headset. For this blog, I’m talking about headsets for professional use by Poly (formerly Plantronics), Jabra & Sennheiser.

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Logitech Video Collaboration

Huddle Rooms in 2019! – Video

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It’s so important these days to have productive and collaborative workspaces. Learn more about all the video and audio solutions available and how you can improve your huddle rooms.

Poly Studio

Hands on with the Poly Studio!

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In this video, we highlight the features of the Poly Studio, then set it up and test out the microphone range and the optional people tracking feature in action! For more information on the Poly Studio and other Poly video bars, visit Poly Solutions!

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