Tag Archive for: Yealink

Yealink BH70 vs. BH74

Yealink BH70 vs. BH74: Which Bluetooth Headset is Right for You?

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In the ever-evolving world of hybrid work, the tools we use to stay connected can significantly impact productivity, comfort, and communication clarity. Yealink, a leading name in business communications, offers two impressive wireless Bluetooth headsets tailored for professional use, the BH70 and BH74.

While both are engineered with Yealink’s commitment to high-quality audio, comfort, and cross-platform compatibility, they serve slightly different needs. Whether you’re a hybrid worker, remote professional, or office-based employee, understanding the key differences and ideal use cases for each model is essential for making the right choice.

At a Glance: BH70 vs. BH74

Feature

Yealink BH70

Yealink BH74

Noise Cancellation

3-Mic AI Passive (Acoustic Shield 2.0)

4-Mic Hybrid ANC (Acoustic Shield 3.0)

Teams Certification

Certified for Teams/UC

Certified for Teams/UC + Premium Open Office

Weight

~146g

~152g

Comfort

Plush ear pads, soft headband

Cloud-like feel, rotating oval cups, replaceable cushions

Audio Drivers

35mm speakers, six audio EQ profiles

30mm speakers, Adaptive EQ

Bluetooth Version

Bluetooth 5.2

Bluetooth 5.3

Connectivity

2 devices active, 8 paired

2 devices active, 8 paired

Wireless Range

Up to 50m / 164ft

Up to 50m / 164ft

Battery Life (Talk)

Up to 35 hours

Up to 32 hours

Battery Life (Music)

Up to 43 hours

Up to 65 hours

Charging Time

1.5 hours full charge

45 mins full, 5-min = 45-min talk time

Busy Light

Enhanced single-side light

Dual-sided busy light

Carrying Case

Soft drawstring bag

Hard shell case

Management

Yealink USB Connect, Connect App, Management Cloud Service

Same as BH70

Key Similarities

  • Professional-Grade Audio: Both headsets feature high-quality speakers with wideband audio support and Yealink’s Acoustic Shield noise-canceling technology, ensuring clear calls across platforms like Microsoft Teams, Zoom, and Google Meet.
  • Multi-Platform & Multi-Device Support: Each model connects to up to eight devices and can maintain two simultaneous Bluetooth connections, ideal for users who switch between PC, mobile, and tablet.
  • All-Day Comfort: Both are engineered for extended wear, featuring ergonomic designs. In real-world testing, I found both headsets to be extremely lightweight and comfortable, even after hours of continuous use.
  • User-Friendly Features: Controls are intuitive, with quick access to mute, answer/end calls, and adjust volume. Both headsets are managed via Yealink’s software tools for customization and firmware updates.
Yealink BH70 vs. BH74

Key Differences & Ideal Use Cases

The BH70 is ideal for office professionals, remote workers, or customer service personnel who require a dependable, comfortable Bluetooth headset with exceptional talk time (up to 35 hours). It does not include ANC, making it more suitable for moderate noise environments, such as home offices or quiet shared spaces.

It’s a fantastic choice for:

  • Cost-conscious buyers who still want premium quality
  • Workers in moderately quiet environments
  • Users who value long talk time and a lighter frame

The included soft carry pouch makes it a practical choice for day-to-day commutes or remote setups where the headset stays in one place for the most part.

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The BH74 steps up with Hybrid Active Noise Cancellation, dual busy lights, and automatic wear detection. With a protective hard-shell case, fast charging, and Teams Premium Open Office certification, it’s ideal for hybrid workers who frequently move between locations, noisy environments, or open-plan offices.

It’s an excellent choice for:

  • Knowledge workers, executives, and hybrid professionals
  • Employees working in noisy offices, coworking spaces, or while traveling
  • Users who want cutting-edge features like wear detection and immersive audio

The included hard case provides added protection for on-the-go use, making it better suited for travel and hybrid scenarios.

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Final Thoughts: Let Your Needs Guide Your Choice

While the BH70 and BH74 share many similarities in terms of audio quality, wireless performance, and user comfort, your choice should ultimately depend on your work environment, feature preferences, and noise control requirements.

If you’re still unsure, that’s where working with an authorized Yealink headset reseller and subject matter expert, such as Call One, Inc./Hello Direct, can make a huge difference. We’ve done the testing, know the use cases, and can guide you toward the solution that best fits your workflow.

Yealink BH70 vs. BH74

💬 Need Help Finding the Right Fit?

Let our team help you evaluate and test the headset that aligns best with your business needs. Whether you’re outfitting a single employee or deploying hundreds of headsets across departments, Call One, Inc./Hello Direct is here to assist from selection to setup.

Affordable Doesn’t Mean Cheap: The New Generation of Entry-Level USB Headsets from Jabra, EPOS, and Yealink

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For years, organizations have deployed entry-level USB headsets to new hires with the only requirement being that they fall within or under a certain dollar amount. Unfortunately, recipients of these low-cost, budget-friendly, and let’s face it, “cheap” headsets find them uncomfortable, unattractive, and lacking essential functionality. Many often do not use them, and they remain in their package in a desk drawer, never to see the light of day. Many employees end up buying a headset that may not be authorized, compatible, or certified with your organization’s existing collaboration platforms. That’s no longer the case.

Today’s new wave of low-cost, entry-level USB corded headsets from Jabra, EPOS, and Yealink offer vastly improved comfort, build quality, and features, delivering real value for cost-conscious organizations, new hires, and occasional headset users. Whether you’re deploying headsets to thousands or just outfitting a hybrid team, these models offer professional-grade functionality without the premium price.

Notable Improvements Over Legacy Entry-Level Models

Gone are the days of bulky, plastic headsets that scream “budget.” This new breed is:

  • Comfortable enough for long meetings
  • Stylish enough for on-camera use
  • Functional enough for enterprise deployments

And most importantly, they look and feel like higher-end models, making them ideal for mass deployment across today’s hybrid workforces.

Jabra Evolve 10

  • MSRP: $39 (Web Price $26.99)
  • Part Number: 2699-820-109
  • USB-A only, stereo model
  • Inline Controls: Volume Up/Down, Mute
  • Mute sync with Microsoft Teams & Zoom (not certified)
  • Mic can be worn on the left or right
  • Not manageable via Jabra Direct/Xpress
  • Packaging: Plastic bag
  • Sustainability: Over 50% recycled plastic, TCO certified
  • In the Box: Headset, leather-feel ear cushions, USB controller, warnings/declarations
Affordable Doesn’t Mean Cheap

EPOS Impact 100 Series

  • MSRP: $65
  • Part Numbers: 1001419 – Mono MS (Teams), 1001420 – Stereo UC, 1001421 – Stereo MS (Teams)
  • USB-C + USB-A (adapter included)
  • Inline Controls: Volume, Mute, Answer/End, Teams button (on MS models)
  • Teams certified (MS variants)
  • Manageable via EPOS Connect and EPOS Manager
  • Packaging: 0% plastic, FSC certified, 100% recyclable
  • In the Box: Headset, carry pouch, USB-C to USB-A adapter, quick guide, safety guide, compliance sheet
Affordable Doesn’t Mean Cheap
  • MSRP: $59 Dual / $49 Mono
  • Part Numbers: 1308218 UH42 SE Dual Teams  C/A, 1308220 UH42 SE Mono Teams C/A, 1308219 UH42 SE Dual UC  C/A, 1308221 UH42 SE Mono UC C/A
  • USB-C + USB-A adapter + 3.5mm connection
  • Inline Controls: Volume, Mute, Answer/End, Teams button (on Teams models)
  • Teams certified (Teams variants)
  • Manageable via Yealink USB Connect and Yealink Management Cloud Service (YMCS)
  • Packaging: Recyclable plain cardboard box
  • In the Box: Headset with 3.5mm jack, USB-C inline control unit, USB-A adapter, quick start guide, regulatory notice
Affordable Doesn’t Mean Cheap

Side-by-Side Comparison Matrix

Feature

Jabra Evolve 10

EPOS Impact 100

Yealink UH42 SE

MSRP

$39

$65

$49 Mono / $59 Dual

Connectivity

USB-A

USB-C + USB-A adapter

USB-C + USB-A + 3.5mm

Inline Controls

Volume, Mute

Volume, Mute, Answer/End, Teams Button (MS Models)

Volume, Mute, Answer/End, Teams Button (Teams Models)

Teams Certified

No

Yes (MS Variants)

Yes (Teams Variants)

Mute Sync in Teams/Zoom

Yes

Yes

Yes

Device Management

Not supported

EPOS Connect, EPOS Manager

Yealink USB Connect, YMCS

Packaging

Plastic bag

0% plastic, FSC Certified, 100% Recyclable

Recyclable plain cardboard box

What’s in the Box

Headset, Leather-feel ear cushions, USB controller, Warnings/Declarations

Headset, Carry pouch, USB-C to USB-A adapter, Quick guide, Safety guide, Compliance sheet

Headset with 3.5mm jack, USB-C controller, USB-A adapter, Quick Start Guide, Regulatory Notice

Warranty

2 Years

2 Years

2 Years

Device Management Capabilities

Managing headsets at scale is just as important as selecting the right model. Both EPOS and Yealink offer remote device management solutions that allow IT teams to configure, update, and maintain headset fleets from any location.

Affordable Doesn’t Mean Cheap

🛠️ Management Overview:

  • Jabra Evolve 10
    Not manageable via Jabra Direct or Jabra Xpress. This model is designed as a simple, reliable, plug-and-play headset.
  • EPOS Impact 100 Series
    Manageable via EPOS Connect for local settings and via EPOS Manager, a centralized solution for managing, updating, and configuring EPOS audio devices across global teams.
    🔗 eposaudio.com/software-epos-manager
  • Yealink UH42 SE Series
    Manageable via Yealink USB Connect and the Yealink Management Cloud Service (YMCS), a powerful tool that enables remote monitoring, updates, and settings configuration across multiple devices.
    🔗 Yealink Management Cloud Service
Affordable Doesn’t Mean Cheap

These platforms enable easy deployment, tracking, and support of devices across hybrid and in-office workforces.

Why Work with an Authorized Reseller Like Call One, Inc./Hello Direct?

Choosing the right headset is just the beginning. As a Yealink Certified Headset Solution Professional and trusted partner of Jabra and EPOS, we don’t just sell hardware; we help you make informed, strategic decisions.

  • Proof of Concept (POC) and Pilot Programs
  • Digital Evaluation Surveys for User Feedback
  • Pre- and Post-Sales Technical Support
  • Integration Guidance with Collaboration Platforms

Whether you’re deploying 10 or 10,000 headsets, our team is here to help streamline the process and reduce complexity.

Final Thoughts

Instead of being hidden away in a drawer, these new entry-level USB corded headsets from Jabra, EPOS, and Yealink prove that budget-friendly doesn’t have to mean barebones. Solid audio performance, a comfortable fit, and platform compatibility, including Teams certification and device management on select models, make these excellent choices for organizations seeking quality at scale.

Ready to test one out or deploy across your workforce?

👉 Contact a Call One, Inc./Hello Direct team member to schedule a demo or evaluation program today.

Real-World Headset Testing: Why Background Noise Matters

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In today’s hybrid and flexible work culture, the definition of a “workplace” is broader than ever. Whether you’re in an open office, working from your kitchen table, dialing in from a coffee shop, or seated in a coworking space, one thing remains constant: background noise.

That’s why I test headsets in real-world settings, not just in controlled environments. It’s the only way to demonstrate how professional-grade headsets perform where people work.

Of course, I run into a few limitations. My dog doesn’t bark on command (as convenient as that would be), and I don’t have young children or babies at home. So when I simulate those sounds, I do my best to replicate the appropriate decibel levels using external sound sources, like speakers or blenders. It’s not perfect, but it’s close enough to get a real sense of performance.

These tests are more than engaging content—they help people see firsthand why selecting the right headset for their work environment is essential.

Two Sides of Noise Management

  • Noise-Canceling Microphones (NC Mics):
    Help others hear you clearly by reducing the background noise your mic picks up.
  • Active Noise Canceling (ANC) Speakers:
    Help you stay focused by minimizing ambient noise around you.

Whether you’re taking calls in a noisy office or trying to focus at home with barking dogs and appliances running in the background, the right headset can dramatically improve your communication and productivity.

Common Background Noises & Typical Decibel Levels by Work Environment

Here’s a breakdown of what you might hear in different work environments and why your headset needs to be equipped to handle it.

🏢 Open Office & Cubicle Jungle

Common Noises:

  • Coworker conversations
  • Phone calls
  • Office equipment (printers, keyboards)
  • Footsteps, chair movement
  • Ambient chatter

Typical dB Levels:

  • Normal office noise: 50–60 dB
  • Group discussions or laughter: 60+ dB
  • Office equipment: 50–60 dB

🏠 Home Office

Common Noises:

  • Dishwasher, washing machine, HVAC
  • Family or roommates talking
  • Outdoor traffic, lawnmowers, neighbors
  • Pets: Dog barking: 80–100+ dB, Cat meowing: 45–65 dB
  • Babies crying: 90–120+ dB

Typical dB Levels:

  • Quiet home: 30–40 dB
  • Dishwasher: ~55 dB
  • Vacuum: ~70 dB
  • Lawn mower (outside): ~90 dB
  • Dog barking: 80–100+ dB

🚗 Typical Traffic Noise Levels Near Busy Streets and Highways

If you work from home or take calls near a busy street or highway, traffic noise can be a major disruptor, especially during meetings or focused work. Depending on proximity, traffic volume, and the types of vehicles passing by, the decibel levels can easily exceed recommended thresholds for health and comfort.

Common Decibel Ranges:

Location/ConditionTypical Noise Level (dBA)
Busy city street (average)70–75 dBA
Highway traffic at 50 feet70–80 dBA
Car at 65 mph (close range)65–73 dBA
Heavy traffic in urban areasUp to 84 dBA
Emergency sirens nearbyUp to 120 dBA (brief peaks)

Note: The World Health Organization recommends keeping average outdoor noise below 53 dBA during the day for health reasons. That’s often exceeded near roads and highways.

Factors that influence traffic noise:

  • Distance: Noise drops about 3 dB for every doubling of distance from the road.
  • Barriers: Fences or vegetation can reduce noise by 10–15 dB.
  • Vehicle type: Trucks, motorcycles, and buses are louder than standard cars.

Time of day: Morning and evening rush hours tend to be the loudest.

⚠️ Long-term exposure above 70 dBA can increase the risk of hearing issues and contribute to fatigue and stress.

If you’re working near a busy road, selecting a headset with high-performance NC mics and ANC speakers is critical for clear calls and better focus.

☕ On-the-Go (Cafés, Airports, Public Spaces)

Common Noises:

  • Conversations and crowd noise
  • Espresso machines, blenders
  • Public announcements
  • Music or traffic in the background

Typical dB Levels:

  • Café/restaurant: 60–70 dB
  • Airport terminal: 60–70 dB
  • Busy street or blender: 70–85 dB

Watch Now! Headset Mic vs Blender: Noise-Canceling Mic Tests

YouTube player

🧑‍💻 Third Workplace (Coworking Spaces, Libraries, Shared Offices)

Common Noises:

  • Conversations, typing, and mouse clicks
  • Background music or white noise
  • Footsteps and chair movement

Typical dB Levels:

  • Coworking space: 50–65 dB
  • Library (quiet zone): 30–40 dB
  • Sound-masked environment:~45–48 dB

📊 Summary Table

Environment

Common Noises

Typical dB Level

Open Office

Conversations, phones, and printers

50–60+ dB

Office with Cubicles

Same, with some sound barriers

50–60 dB

Home Office

Appliances, pets, family, and outdoor noise

30–70 dB

Home – Dog Barking

Loud, sudden disruption

80–100+ dB

Home – Cat Meowing

Softer, frequent noise

45–65 dB

On-the-Go

Crowd, coffee machines, traffic

60–85 dB

Traffic Noise (Near Road/Highway)

Cars, trucks, sirens

65–84+ dB (peaks at 120 dB)

Coworking Space

Conversations, typing, and movement

50–65 dB

Library (Quiet Zone)

Whispering, turning pages

30–40 dB



⚠️ Prolonged exposure to noise above 85 dB can lead to hearing damage. Even persistent noise at lower levels can impact productivity and well-being.

Real-World Headset Testing

🎧 Why This Matters

No one wants to keep asking, “Can you hear me now?” A high-quality headset with the right microphone and ANC speakers makes all the difference for you and everyone on the call.

Whether you’re managing clients from your home office, collaborating from a coworking hub, or working on the go, your headset should support your productivity, not hinder it.

🔍 Top Performing Headsets (as of July 11, 2025)

I test hundreds of headsets across brands. Here are some top performers that stand out in real-world work environments. (New models are released regularly; follow me on LinkedIn and subscribe to our YouTube channel for updates.)

🥇 EPOS Impact 1060T ANC

  • Connectivity: Computer (dongle) + Mobile
  • Teams Certified
  • Best overall noise-canceling mic
  • Good ANC speakers
  • Talk Time: Up to 20 hrs (ANC off, mobile only)
Real-World Headset Testing

🥈 Logitech Zone Wireless 2

  • Connectivity: Computer (dongle optional*) + Mobile
  • Teams Certified for Native Bluetooth
  • Advanced Call Clarity for incoming audio
  • Strong ANC speakers
  • Talk Time: Up to 15 hrs (ANC on) / 18 hrs (ANC off)
  • Connectivity: Computer (DECT) + Mobile (Bluetooth)
  • First dual-mode DECT + Bluetooth headset certified for Teams
  • Longest wireless range in my tests
  • Comfortable with solid NC mic and ANC speakers
  • Talk Time:
    Up to 32 hrs (Bluetooth, ANC on)
    Up to 16 hrs (DECT mode)
Real-World Headset Testing

💸 Great Value Bluetooth Headsets

Jabra Evolve2 55

  • Stereo and mono variants
  • Talk Time: Up to 16 hrs (ANC off) / 10 hrs (ANC on)
Real-World Headset Testing
  • Talk Time: Up to 32 hrs (ANC on)
  • Optional charging stand
  • Teams-certified variants available
Real-World Headset Testing

👂 Discreet Bone-Conduction Option

Shokz Opencomm2 UC

  • Open ear for situational awareness
  • IP55 rating: Sweat/water resistant
  • Talk Time: Up to 16 hrs
  • Great NC mic performance in a lightweight form factor
Real-World Headset Testing

Let’s Talk Headsets

🎯 Call One, Inc. and Hello Direct have been helping businesses choose the right headsets since 1987. From open offices to remote teams, we’ll help you find a solution that supports your environment, workflow, and platform requirements.

📞 Contact us today to book a demo or get a personalized recommendation.

Innovation Now – What’s New Q1 2025

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The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.

Here’s your official roundup of what’s new from some of your favorite brands:

What's New Q1 2025

Logitech Q1 2025 Highlights

  • Rally Board 65
    AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
  • Rally Streamline Kit
    A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
  • Logitech Spot
    A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
  • CollabOS 1.13.A & 1.14
    These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
  • Zone Wireless 2
    Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.

EPOS Q1 2025 Highlights

  • ADAPT E1 Wireless Earbuds
    Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.
What's New Q1 2025

Yealink Q1 2025 Highlights

  • UH48 ANC Corded USB Headset
    A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
  • BH74 ANC Bluetooth Headset
    A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.
What's New Q1 2025

JPL Q1 2025 Highlights

  • ICON 120
    A professional-grade USB headset tailored for office users.
  • ICON 110
    A foldable USB headset designed for hybrid workers who balance office and remote work.
  • Coming Soon:
    ICON 100 (TAA-compliant USB-adaptable headset)
    Scout 300 JPL/PLX QD to PJ-7 (2-prong plug) Push-to-Talk Trigger Switch
    BL-22+P Dual-prong PJ-7 to QD headset adapter

JLAB Q1 2025 Highlights

  • Epic Mouse 2
    An ergonomic wireless mouse designed for productivity and comfort.
  • Epic LUX Lab Headphones
    Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
  • GO LUX ANC
    Wireless headphones with Active Noise Cancellation for focused work.
  • GO POP ANC
    True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.
What's New Q1 2025

JABRA Q1 2025 Highlights

  • Speak2 75
    A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
  • Jabra PanaCast 40 VBS
    A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.
What's New Q1 2025

SHOKZ Q1 2025 Highlights

  • OpenMeet UC
    Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting
What's New Q1 2025

HP Poly Q1 2025 Highlights

  • Voyager Legend 50 Series
    The legendary monaural headset is refreshed with modern features:
    NoiseBlockAI AI-powered noise suppression
    WindSmart Technology
    10-hour Talk Time
    Wireless Charging Case
    Bluetooth 5.4 with Multipoint
    Poly Lens Software Support
    TCO Certified
    Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.

Get Expert Support

Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.

✅ Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.

✅ Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.

Both teams offer expert guidance, real-world product testing, and access to top brands.

Ready to Elevate Your Collaboration?

🖊️ Learn if your business qualifies for a demo! Fill out this form.
✉️ Contact us!
🕹️Check out our Customer Experience Center

Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor

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Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.

1. Quality and Durability

Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.

2. Compatibility with Office Systems

Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.

3. Call Quality and HD Voice

Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.

4. Advanced Noise Cancellation

High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.

5. Comfort for Extended Wear

Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.

6. Vendor Expertise and Industry Knowledge

Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.

Factors Enterprises Consider When Selecting Headset Vendor

7. Customer Support and After-Sales Service

Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.

8. Warranty and Long-Term Service Plans

A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.

Yealink BH70 Factors Enterprises Consider When Selecting Headset Vendor

9. Price vs. Value

While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.

10. Advanced Features and Customization

Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.

Factors Enterprises Consider When Selecting Headset Vendor

11. Vendor Longevity and Stability

Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.

12. Integration with Procurement Platforms

Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.

Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, and develops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.

Factors Enterprises Consider When Selecting Headset Vendor

13. Strong Partnerships with Leading Brands

A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.

Conclusion

By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.

As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.

📞 Want to learn more? Contact Call One, Inc. today to find the right headset solutions for your enterprise.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex: Which Wireless Business Headset is Right for You?

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Introduction

Choosing the right wireless business headset can be overwhelming, especially with so many professional-grade options available. A YouTube viewer recently asked whether they should go with the Yealink BH76 Plus or Jabra Evolve2 65 Flex—two premium headsets designed for hybrid work and professional use.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex

At first, I wouldn’t have thought to compare these two headsets, but after testing them side by side, I found some key similarities and differences that may help you decide which one best suits your needs.

Let’s break them down!

Side-by-Side Comparison Chart

Feature

Yealink BH76 Plus

Jabra Evolve2 65 Flex

MSRP

$319

$329 ($389 includes Wireless Charger)

Connectivity

Bluetooth 5.2 + USB Dongle (BT51)

Bluetooth 5.2 + USB Dongle (Link 380 or 390)

Microsoft Teams & UC Certification

✅ Yes

✅ Yes

Active Noise Cancellation (ANC)

ANC On, ANC Off, Ambient Sound

Hybrid ANC On, ANC Off, HearThrough

Battery Life (Talk Time)

Up to 35 hours (ANC off)

Up to 20 hours (ANC off), 16 hours (ANC on)

Wireless Range

Up to 45m (150 ft)

Up to 30m (100 ft)

Speaker Size

35mm

28mm

Microphone Technology

Yealink Acoustic Shield

Jabra ClearVoice

Hideaway Mic

Retractable hidden microphone arm (Mutes when retracted)

Flip up hideaway microphone arm (Flip up to mute)

Comfort Features

Memory foam ear cushions

Jabra Air Comfort Technology

Portability

Standard headset design, replaceable ear cushions

Fold-and-go design for compact travel

Weight

285g (10oz)

136g (4.8oz)

Busylight Indicator

✅ Yes

✅ Yes

Device Management

Yealink USB Connect (PC), Yealink Connect (Mobile)

Jabra Direct (PC), Jabra Sound+ (Mobile), Jabra Xpress (Enterprise)

1. Connectivity & Compatibility

Both headsets support Bluetooth and include a USB dongle for a seamless connection to computers.

  • Yealink BH76 Plus: Comes with the BT51 dongle (available in USB-A or USB-C).
  • Jabra Evolve2 65 Flex: Comes with the Link 390 dongle (available in USB-A or USB-C).

Both models offer UC and Microsoft Teams Certified variants for enterprise-grade communication.

2. Active Noise Cancellation (ANC) Performance

ANC technology is a key feature of both headsets:

  • Jabra Evolve2 65 Flex: Provides Hybrid ANC On, ANC Off, and HearThrough mode for situational awareness.
  • Yealink BH76 Plus: Offers ANC On, ANC Off, and Ambient Sound mode to adjust external noise levels.

Reality Check

ANC does not block 100% of background noise—some sounds like voices may still come through. Check out my blog, Understanding ANC Technology in Professional-Grade Headsets: Jabra, Poly, Yealink, EPOS, and Logitech.for this block.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex

3. Battery Life & Wireless Range

Feature

Yealink BH76 Plus

Jabra Evolve2 65 Flex

Battery Life

Up to 35 hours (ANC off)

Up to 20 hours (ANC off), 16 hours (ANC on)

Wireless Range

Up to 45m (150 ft)

Up to 30m (100 ft)

Note: Wireless range may vary based on office layout, walls, and interference from other wireless devices. In my home office, I get roughly 30-60 feet of wireless range.

Yealink BH76 Plus vs. Jabra Evolve2 65 Flex

4. Comfort & Design

  • Jabra Evolve2 65 Flex features a fold-and-go design, making it ultra-portable for hybrid workers who frequently travel. It also incorporates Jabra Air Comfort Technology for an enhanced wearing experience. I share what Jabra Air Comfort Technology is in this blog, Jabra Evolve2 65 vs. Evolve2 65 Flex: Which is Right for You?
  • Yealink BH76 Plus includes a set of Over-Ear and On-Ear replacement ear cushions with memory foam padding, allowing users to switch between on-ear and over-ear according to their needs freely. The built-in firmware automatically recognizes the type of ear cups to adjust audio parameters, ensuring you get the best experience in any situation. Ergonomic design and premium materials support you comfortably wearing headphones all day.

Which is better?

If portability is a top priority, the Jabra Evolve2 65 Flex is the clear winner. If you prefer replaceable ear cushions and memory foam padding, the Yealink BH76 Plus is worth considering.

5. Speaker & Microphone Performance

  •  Yealink BH76 Plus features 35mm speakers and Yealink Acoustic Shield technology for voice clarity and background noise reduction. It has a retractable hidden microphone boom arm that mutes the microphone when retracted. 
  • Jabra Evolve2 65 Flex has 28mm speakers with Jabra ClearVoice microphone technology to enhance speech intelligibility. Its hideaway microphone boom arm also mutes the microphone when flipped up.

Both headsets use noise-canceling microphone technology, but performance may vary based on your specific work environment.

6. Real-World Mic Tests: Open Office & Extreme Noise

I conducted two microphone performance tests:

  •  Open Office Test: I test the microphones from our open office environment with multiple conversations happening simultaneously. I tested with only the noise-canceling capabilities of the microphones themselves, and during a Microsoft Teams meeting, Voice Isolation was turned on to provide additional AI noise suppression.
  • Extreme Noise Test: I tested both microphones against a revving motorcycle engine to push them to the limit.

🎥 Want to see the results? Watch the full comparison video here:

YouTube player

7. Why You Should Buy from an Authorized Reseller Like Call One, Inc. or Hello Direct

When purchasing Yealink or Jabra headsets, it’s crucial to go through an Authorized Reseller to ensure:

  • Genuine Products – Avoid counterfeit or unauthorized versions.
  • Warranty Support – Get manufacturer-backed service and replacement options.
  • Expert Guidance – Work with knowledgeable professionals who can help you choose the right device for your ne

Who Should You Buy From?

  •  Call One, Inc. specializes in serving large enterprises, providing customized audio and video collaboration solutions, procurement integration, and dedicated support.

  • Hello Direct focuses on small and medium-sized businesses (SMBs), offering curated product recommendations, trusted advisory services, and a seamless buying experience.
Yealink BH76 Plus vs. Jabra Evolve2 65 Flex

📞 Need help finding the right headset? Contact Call One, Inc. or Hello Direct today!

Final Thoughts: Which Headset Should You Choose?

Both the Yealink BH76 Plus and Jabra Evolve2 65 Flex offer high-quality performance, but they cater to different preferences and workstyles:

  •  Longer battery life (up to 35 hours)
  • Larger speakers for better audio clarity
  • Replaceable ear cushions for longevity

Choose the Jabra Evolve2 65 Flex if you need:

  •  Portability with a foldable design
  • Lightweight comfort (136g)
  • Replaceable ear cushions for longevity

Recources

https://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve2-65-flex

https://www.jabra.com/_/media/Jabra_VXi_Product-Documentation/Jabra-Evolve2-65-Flex/Technical-specifications/RevC/Evolve2-65-Flex-Tech-Specs-301024.pdf

https://www.jabra.com/_/media/Jabra_VXi_Product-Documentation/Jabra-Evolve2-65-Flex/Datasheets/RevB/EN-Jabra-Evolve2-65-Flex-Data-sheet-A4-WEB-270624.pdf

https://www.yealink.com/website-service/download/yealink-bh76-plus-datasheet-v1.0.pdf

https://www.yealink.com/en/product-detail/headset-bh76

https://www.jabra.com/software-and-services

https://www.yealink.com/en/product-detail/usb-connect-management

https://support.yealink.com/en/portal/knowledge/show?id=64589ab2b1fa936c57b5622d

What’s the Best Headset? It Depends on YOUR Needs

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A question I’m frequently asked is, “What’s the best headset?” My answer is always the same: “It depends.” There’s no universal “best” headset because what’s best for one person or organization may not work for another. Factors like use case, compatibility, personal preferences, environment, and budget all play a role in determining the right headset.

Why There’s No One-Size-Fits-All Headset

At Call One, Inc. and Hello Direct, we’ve been in the professional headset industry since 1987, and one key lesson we’ve learned is that every client’s needs are unique. While there are many factors we consider when recommending the right headset, here are some of the most common ones we evaluate:

Use Case

What is the role of the headset user? Different roles have different environments, workflows, communications, and collaboration requirements. Below are examples of various roles. A Contact Center Agent’s headset needs will differ vastly from those of a Graphic Designer, and a Field Technician requires a mobile solution and is typically on multiple customer sites compared to a desk-centric role like an Administrative Assistant.

  • Frontline/Customer-Facing Roles, e.g., Contact Center Agent, Sales Associate, Field Technician, Healthcare Support
  • Knowledge Workers e.g. Data Analyst, Software Engineer, Financial Analyst, Marketing Specialist, Writer/Editor
  • Management/Leadership, e.g. Project Manager, Operations Manager, Executive
  • Skilled Trades, e.g. Electrician, Plumber, Carpenter, Mechanic
  • Service and Support, e.g. Administrative Assistant, Security Guard, Janitor/Custodian
  • Creative and Arts, e.g., Graphic Designer, Online Instructor/Teacher, Video Editor, Game Designer

Does the user need mobility or a desk-based solution? Some roles require mobility in their office or are on the go and require wireless headsets, while some roles are desk-centric, and most or all of their work is done from a dedicated workspace or workstation where a corded headset is sufficient.

Call-centric role or occasional user? Call-centric roles require lightweight, comfortable headsets with high-quality noise-canceling microphones and speakers that provide clear audio for extended periods. The headsets should also be durable, and features like quick disconnect and call controls would be beneficial. For the occasional user, comfort is nice but less critical. A standard microphone with decent audio quality is usually sufficient. The occasional user may prefer versatility like Bluetooth to pair with their mobile phones to listen to music, audiobooks, or podcasts.

Compatibility & Connectivity

  • What devices will the headset connect to? (e.g., desk phones, computers (Windows/Mac), mobile phones, or a combination) Connectivity is a key factor in determining what headset options are available. Today, there are simple USB corded headsets and multi-connectivity headsets that support connectivity to a desk phone, computer, and mobile device.
  • Which collaboration platforms are being used? Most organizations today use multiple platforms as part of their daily communications needs, including Microsoft Teams, Zoom, Google Meet, Webex, RingCentral, and more.

Personal Preferences

  • What wearing style is preferred? (e.g., over-ear, on-ear, earbuds, stereo or mono options)
  • How important are comfort, portability, and aesthetics?

Required Features

  • Is Teams Certification or UC compatibility a priority?
  • Does the user need ANC (Active Noise Canceling) speakers for better focus?
  • Is security a priority? Does your company have a “No Bluetooth” policy?

Environment

  • Where will the headset be used? Today, people can work from anywhere, including corporate offices, home offices, coffee shops, airport terminals, hotel lobbies, data centers, city streets, and more. Your environment can help determine which headset is best.
  • Do you have a hybrid workforce that needs a headset that will work with devices in the office and can also be used in their home office or other locations?

Budget

What is the price range? Headsets range from budget-friendly options to premium solutions, and they can cost from $40 to $500+.

These considerations are just a starting point. Our team dives deeper into each client’s unique requirements to recommend the ideal solution for their specific situation. With the right guidance, you can find a headset that truly fits your needs.

What’s the Best Headset

My Top Picks for 2024 by Category

Best Noise-Canceling Microphone

For environments with heavy background noise, a great microphone can make all the difference. Here are my top picks for 2024:

  • EPOS Impact 1000 Series
  • EPOS Impact 800 Series

Want to hear how these headsets perform? Check out our YouTube Headset Mic Test Playlist to listen to real-world mic tests across multiple environments, including noisy open offices and even on the road.

Best ANC Speakers

For immersive sound quality, these headsets deliver in 2024:

Jabra Evolve2 85 Review What’s the Best Headset

Headphone Style

  • Jabra Evolve2 85
  • HP Poly Voyager Surround 80 UC
  • EPOS Adapt 660
  • Yealink BH76 Plus

Earbuds

  • Jabra Evolve2 Buds
  • HP Poly Voyager Free 60 UC

On-Ear Style

  • Logitech Zone Wireless 2
  • Jabra Evolve2 75
  • HP Poly Voyager Focus 2
  • EPOS Impact 1000 Series
What’s the Best Headset

While ANC can reduce background noise for a better listening experience, no headset I’ve tested blocks 100% of background sound. For a deeper understanding of ANC technology and its limitations, check out my blog Understanding ANC Technology in Professional-Grade Headsets.

Longest Talk Time

If you need a headset that works as long as you do, here are the top picks for longest talk time in 2024:

  • Yealink BH76: Up to 35 hours
  • Yealink BH70: Up to 35 hours
  • Jabra Evolve2 65: Up to 35 hours (with busylight off)

Longest Wireless Range

For users needing mobility across large spaces, these headsets deliver the longest wireless range of up to 180 m / 590 ft in an open area and up to 55 m / 180 ft in a typical office environment:

  • EPOS Impact D, SD, and 5000 Series
  • HP Poly Savi 7400 and 8400 Series

Most Budget-Friendly

Here are the best options for value in 2024:

  • Logitech H570e (Mono): $39.99
  • Logitech Zone 305 (Teams version, native Bluetooth): $69.99
  • Logitech Zone 305 UC: $99.99 (with dongle)
Poly Solutions What’s the Best Headset

Six Key Considerations Beyond the Headset Model

Choosing the right headset model is important, but there are other factors businesses must consider to ensure they’re making an informed and sustainable investment. For a deeper dive into these considerations—like support and warranty, service and management, total cost of ownership, and sustainability—check out my blog:
➡️ Beyond the Headset: Key Considerations for Businesses

Stay Tuned for 2025’s Top Picks!

I’m currently testing new headsets that will debut in 2025, so stay tuned for updates! If you want to be the first to learn about these new products, follow me on LinkedIn and subscribe to our YouTube channel for exclusive demos, tests, and comparisons.

Takeaways: Don’t Go It Alone

Choosing the right headset can be challenging, especially with so many variables to consider. That’s why organizations like Call One, Inc. and Hello Direct are here to help.

  • Call One, Inc. specializes in supporting large enterprises and understanding the challenges of managing thousands of employees across various environments.
  • Hello Direct focuses on small businesses, offering expert guidance for organizations without dedicated IT resources.
What’s the Best Headset

Professional-grade headsets are designed for business use and are certified for Microsoft Teams, Zoom, and other major platforms. Whether your priority is mic performance, ANC speakers, or value, it’s important to consult experts.

Need help identifying the best headset for your organization? Contact us today.

Understanding ANC Technology in Professional-Grade Headsets: Jabra, Poly, Yealink, EPOS, and Logitech

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Multi-Headset Conferencing Mode on Yealink WH63

How to Set Up Multi-Headset Conferencing Mode on the Yealink WH63

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Introduction


The Yealink WH63 Wireless Headset offers a range of professional features designed to enhance productivity in any business environment. One of its standout features is the ability to hold multi-headset conference calls, allowing multiple headsets to connect to the same base for shared audio during calls. This feature is particularly useful for training scenarios where a supervisor needs to monitor a call or when a trainee is shadowing a more senior agent.

In this article, we’ll guide you through the steps to enable multi-headset conferencing mode on the Yealink WH63. This will allow you to easily manage group discussions and training sessions without external audio devices.

Step-by-Step Guide to Enabling Multi-Headset Conferencing Mode

Before You Begin:

  • Ensure your Yealink WH63 headset is properly paired with the base station and that the base station is powered on.
  • You can connect up to three additional headsets to the same base for conferencing.
Multi-Headset Conferencing Mode on Yealink WH63

1. Initiate or Join a Call

To start the multi-headset conference, first initiate or be on an active call with your primary Yealink WH63 headset.

2. Dock an Additional Headset

While on the active call, take an additional Yealink headset and dock it into the same base station as the primary headset.

3. Accept the Conference on the Primary Headset

A tone will play in the primary headset when the additional headset is docked. To accept the additional headset into the conference, press the Call Control button on the primary headset.

Once accepted, audio will be shared between both headsets, allowing participants to hear and speak to each other.

Note: When additional headsets pair into the conference, they are muted by default. Users can control the volume and mute settings individually without affecting the primary headset.

4. Adding More Headsets

To add more headsets (up to three in total), simply repeat the process by docking the additional headset(s) into the same base station and accepting them on the primary headset.

5. Managing the Conference

Each headset connected to the base will use its own tuning settings, allowing participants to individually adjust volume levels or mute/unmute their microphones during the call.

Multi-Headset Conferencing Mode on Yealink WH63
Multi-Headset Conferencing Mode on Yealink WH63

Example Use Case: Multi-Headset Conferencing for Training Purposes

One of the primary reasons businesses use multi-headset conferencing is for training purposes. For instance, a supervisor might want to listen in on a live customer call to provide feedback to a trainee or monitor the interaction.

In this scenario:

  • Trainee and Senior Agent: The trainee can wear one headset and interact with the customer, while the senior agent or supervisor listens in through a second headset, ready to step in if necessary or provide guidance after the call.
  • Real-Time Coaching: The supervisor can listen to the call in real-time and offer advice to the trainee while the call is happening, either through chat or after the conversation.
  • Call Quality Monitoring: This feature is also beneficial for quality assurance purposes. A QA manager can monitor a live call without disrupting the flow of the conversation between the agent and the customer.

Multi-headset conferencing is a simple yet powerful feature for training. It ensures that new team members are supported while handling live calls without compromising customer experience.

Multi-Headset Conferencing Mode on Yealink WH63

Ending or Leaving the Conference Call

  • To end the call for all headsets, the user of the primary headset can either press the Call Control button or dock the primary headset back into the base. This will disconnect all additional headsets.
  • If an additional headset user wishes to leave the conference, they can press their own Call Control button to disconnect from the call without ending it for others.
  • Ensure Strong Connectivity: All headsets should remain within the base’s wireless range to avoid audio dropouts or disruptions.
  • Mute Etiquette: When more than two people are in the conference, remind participants to mute their microphones when not speaking to reduce background noise.
  • Battery Check: Ensure all headsets are fully charged before starting the conference, especially if the meeting or training session will be lengthy.

Conclusion


The Yealink WH63’s multi-headset conferencing feature makes it easier to collaborate and train team members in a live environment. Following the steps outlined in this guide, you can quickly set up and manage multi-headset conference calls for effective training and monitoring. Whether you’re training new employees or overseeing customer interactions, this feature enhances communication and supports continuous learning in your organization.

If you need assistance with Yealink headsets or would like expert advice on finding the right solution for your business, Call One, Inc. is a Yealink Certified Headset Solution Professional. Feel free to contact us today for help with any Yealink products and more!

Have you used the Yealink WH63 for multi-headset conferencing during training? Share your experience in the comments below!

Reference

Yealink WH6X Wireless Headset User Guide

Beyond the Headset: Key Considerations for Businesses When Choosing Communication Solutions

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As someone who has been in the business communications and collaboration industry since 1999, I’ve had the privilege of helping thousands of businesses find the right headsets for their needs. While the specific model of a headset is critical, it’s just one piece of the puzzle. There are several other essential factors businesses should consider to ensure they’re making an informed and sustainable investment.

Considerations When Choosing Communication Solutions
Work from home worker using Jabra Evolve2 65 Flex headset

1. Support and Warranty

Headsets are vital tools in today’s hybrid and remote working environments, and any downtime due to malfunction can lead to productivity loss. That’s why it’s important to consider not only the features and price of a headset but also the support behind it. Brands like Jabra, Logitech, HP Poly, and Yealink stand out because they offer strong warranties and reliable support channels.

Considerations When Choosing Communication Solutions

You want to partner with brands that stand behind their products with multi-year warranties and hassle-free replacement processes. If a headset issue arises, how quickly can you get support? What’s the warranty coverage? These questions matter because the cost of downtime often outweighs the initial savings of a cheaper, lesser-known brand.

Logitech Zone Considerations When Choosing Communication Solutions

2. Service and Management

Today’s headsets are more than just communication devices—they’re part of a larger, managed ecosystem. For IT departments, the ability to centrally manage and monitor headsets can drastically reduce troubleshooting times. Solutions that allow you to deploy firmware updates, monitor device health, and even push settings across multiple devices can save hours of manual labor.

Considerations When Choosing Communication Solutions

Businesses should prioritize headset manufacturers who offer software platforms that enable this level of management. For example, brands like HP Poly, Logitech, and Jabra offer management software for IT admins, which is crucial when you’re deploying hundreds or even thousands of devices. Having visibility into each device’s status ensures you’re proactive about potential issues, reducing downtime and service calls.

Considerations When Choosing Communication Solutions

3. Research & Development (R&D) and Innovation

Technology is rapidly evolving, and businesses need to stay ahead of the curve. Partnering with brands like Logitech, Yealink, HP Poly, and Jabra ensures that your headsets will meet today’s standards and adapt to future needs. These companies invest heavily in R&D, consistently rolling out updates and innovations that push the industry forward.

Considerations When Choosing Communication Solutions

In my experience, companies that innovate are better positioned to address the evolving demands of modern workspaces, whether it’s improving noise cancellation technology, integrating with collaboration platforms like Microsoft Teams or Zoom, or introducing AI-based features that enhance the user experience.

4. Compatibility with Collaboration Tools

Today’s hybrid work environments rely heavily on collaboration tools like Microsoft Teams, Zoom, and Google Meet. It’s not enough for headsets to simply “work” with these platforms—they need to be optimized for them. Certified devices ensure superior call quality, advanced features like voice isolation, and a seamless user experience.

Considerations When Choosing Communication Solutions

Businesses should look for headsets that are certified for the platforms they use most. Brands like Jabra, Logitech, HP Poly, and Yealink have a wide range of devices that are certified for Teams, Zoom, and other major platforms, ensuring optimal performance.

Considerations When Choosing Communication Solutions

5. Total Cost of Ownership (TCO)

When evaluating headset options, it’s important to look beyond the sticker price and consider the total cost of ownership. Factors such as durability, software management capabilities, support, and ongoing innovation all contribute to the long-term value of a headset. A lower upfront cost might seem appealing, but if the device lacks longevity, offers limited support, or isn’t future-proof, the overall cost of replacing and maintaining that headset will quickly outweigh the initial savings.

Considerations When Choosing Communication Solutions

6. Environmental Impact and Sustainability

More and more companies are prioritizing sustainability, and the brands you choose should align with those values. It’s important to consider whether the headsets you’re buying are manufactured with recycled materials, whether the packaging is sustainable, and what steps the brand is taking to reduce their carbon footprint. Many of the brands we partner with, such as Logitech and Jabra, are committed to sustainability, producing carbon-neutral products and using recycled materials in their designs.

Conclusion

Selecting the right headset for your business is about much more than just finding the right model. It’s about looking at the full picture: the support and warranty, the service and management capabilities, the level of R&D and innovation, the compatibility with your collaboration tools, and the total cost of ownership over time.

That’s why at Call One, Inc., we partner with industry-leading brands like Jabra, Logitech, HP Poly, and Yealink. These companies are committed to providing not just products, but solutions that help businesses improve communication, productivity, and overall efficiency in the long run. Investing in the right technology today means a more sustainable, efficient, and innovative workplace tomorrow.