Tag Archive for: Poly

Poly Studio V12 vs Poly Studio USB Video Bar: Is It Time to Upgrade?

The original Poly Studio USB Video Bar set the standard for high-quality video collaboration in mid-sized rooms. However, with the new Poly Studio V12 release, Poly has taken a giant leap forward in performance, design, and flexibility, especially for small meeting spaces and huddle rooms.

Poly Studio V12 vs Poly Studio USB Video Bar

Whether you’re exploring a refresh cycle, supporting a return-to-office initiative, or simply looking for a more capable, compact USB video bar, the Poly Studio V12 is designed to impress.

The best part? It’s available now and already deployed in our Customer Experience Center in Cape Canaveral, FL, where you can schedule a demo to see it in action.

Poly Studio V12 vs Poly Studio USB Video Bar

What’s New in the Poly Studio V12?

  • Smaller, sleeker form factor optimized for small rooms
  • 20MP 4K camera with 120° horizontal FOV and 5x zoom
  • Next-gen Poly DirectorAI for smarter, faster framing
  • Stereo speakers with immersive, room-filling sound
  • 15-ft beamforming microphone array
  • USB-C, PoE++, and AC power options for greater flexibility
  • Sustainable made with 65% post-consumer recycled plastic
Poly Studio V12 vs Poly Studio USB Video Bar

Side-by-Side Comparison Matrix

FeaturePoly Studio USB Video BarPoly Studio V12
Camera4K UHD, 2160p, 5x zoom, 110° hFoV4K UHD, 20MP, 5x zoom, 120° hFoV
Smart FramingPoly DirectorAI (group, speaker, people)Poly DirectorAI (latest-gen, faster, more responsive)
SpeakersStereo, hi-fidelityStereo, upgraded acoustic chamber design
Microphone Pickup6-mic array, up to 15 ftBeamforming mic array, up to 15 ft
Audio EnhancementsNoiseBlockAI, Acoustic FenceNoiseBlockAI V2, Acoustic Fence
Power OptionsAC power onlyAC adapter or PoE++
ConnectivityUSB-C, Bluetooth, WiFiUSB-C, PoE++, 2x USB-A, Phoenix for expansion mic
Mounting OptionsWall, Table, Display ClampWall, Table, Clamp, VESA (includes accessories)
Size & DesignLarger, 27.3 in wideCompact, modern design
SustainabilityStandard65% recycled plastic, eco-friendly packaging
Software ManagementPoly LensPoly Lens
MSRPStarting at $813.95Starting at $899

Final Thoughts

The Poly Studio V12 is not just a replacement; it’s a significant upgrade. Its compact footprint, powerful features, and flexible power options make it ideal for modern hybrid workplaces and smaller spaces that want to maintain enterprise-grade AV quality.

🧹 Ideal Use Cases for the Poly Studio V12

  • 1. Small Meeting Rooms & Huddle Spaces
    120° FOV and 20MP 4K camera ensure visibility in tight spaces with intelligent framing.
  • 2. BYOD (Bring Your Own Device) Environments
    Plug-and-play USB-C, PoE++ or AC makes it great for hot-desking and shared setups.
  • 3. Executive Offices
    Compact and professional-grade for high-level video meetings.
  • 4. Training Spaces & Collaboration Pods
    Beamforming mics and noise filtering tech improve clarity and reduce distractions.
  • 5. Remote Office Pods or Home Offices
    Enterprise-grade AV in a compact, easy-to-deploy package for hybrid pros.

📏 Poly Studio V12 Dimensions

  • Width: 16.38 in (416 mm)
  • Height: 3.03 in (77 mm)
  • Depth: 2.91 in (74 mm)
  • Weight: 3.5 lbs (1.6 kg)

📦 What’s in the Box?

  • Poly Studio V12 USB Video Bar
  • USB-C to USB-C Cable (6 ft / 1.8m)
  • Ethernet Cable (2m)
  • Monitor Clamp

🎥 Watch the unboxing video:

YouTube player

Additional Accessories (Sold Separately)

Depending on your deployment, you may want to add:

  • VESA and Wall Mount Kit*
  • Table Stand*
  • PoE++ 65W 2.5G Adapter*
  • AC Adapter and Power Cord
  • Bluetooth Remote
  • Microban® Metal Faceplate*

*Accessory availability may vary by SKU.

🌍 Built for a Better Tomorrow

  • Contains at least 65% post-consumer recycled plastic
  • Fabric made from 100% recycled PET
  • Ships in eco-friendly, paper-based packaging

It’s a future-forward investment for environmentally conscious organizations.

🔗 Want to Learn More?

We’ve deployed the Poly Studio V12 in our Customer Experience Center in Cape Canaveral, FL. Book a virtual or in-person demo to see the difference for yourself.

📞 Schedule a Discovery Meeting:

📌 Call One, Inc. (for Large Enterprises)
📌 Hello Direct (for SMBs)
🔗 Contact Us

Let us help you determine if the Poly Studio V12 is the right fit for your collaboration spaces.

Innovation Now – What’s New Q1 2025

The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.

Here’s your official roundup of what’s new from some of your favorite brands:

What's New Q1 2025

Logitech Q1 2025 Highlights

  • Rally Board 65
    AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
  • Rally Streamline Kit
    A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
  • Logitech Spot
    A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
  • CollabOS 1.13.A & 1.14
    These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
  • Zone Wireless 2
    Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.

EPOS Q1 2025 Highlights

  • ADAPT E1 Wireless Earbuds
    Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.
What's New Q1 2025
  • UH48 ANC Corded USB Headset
    A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
  • BH74 ANC Bluetooth Headset
    A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.
What's New Q1 2025

JPL Q1 2025 Highlights

  • ICON 120
    A professional-grade USB headset tailored for office users.
  • ICON 110
    A foldable USB headset designed for hybrid workers who balance office and remote work.
  • Coming Soon:
    ICON 100 (TAA-compliant USB-adaptable headset)
    Scout 300 JPL/PLX QD to PJ-7 (2-prong plug) Push-to-Talk Trigger Switch
    BL-22+P Dual-prong PJ-7 to QD headset adapter

JLAB Q1 2025 Highlights

  • Epic Mouse 2
    An ergonomic wireless mouse designed for productivity and comfort.
  • Epic LUX Lab Headphones
    Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
  • GO LUX ANC
    Wireless headphones with Active Noise Cancellation for focused work.
  • GO POP ANC
    True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.
What's New Q1 2025

JABRA Q1 2025 Highlights

  • Speak2 75
    A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
  • Jabra PanaCast 40 VBS
    A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.
What's New Q1 2025

SHOKZ Q1 2025 Highlights

  • OpenMeet UC
    Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting
What's New Q1 2025

HP Poly Q1 2025 Highlights

  • Voyager Legend 50 Series
    The legendary monaural headset is refreshed with modern features:
    NoiseBlockAI AI-powered noise suppression
    WindSmart Technology
    10-hour Talk Time
    Wireless Charging Case
    Bluetooth 5.4 with Multipoint
    Poly Lens Software Support
    TCO Certified
    Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.

Get Expert Support

Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.

Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.

Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.

Both teams offer expert guidance, real-world product testing, and access to top brands.

Ready to Elevate Your Collaboration?

🖊️ Learn if your business qualifies for a demo! Fill out this form.
✉️ Contact us!
🕹️Check out our Customer Experience Center

Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor

Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.

1. Quality and Durability

Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.

2. Compatibility with Office Systems

Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.

3. Call Quality and HD Voice

Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.

4. Advanced Noise Cancellation

High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.

5. Comfort for Extended Wear

Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.

6. Vendor Expertise and Industry Knowledge

Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.

Factors Enterprises Consider When Selecting Headset Vendor

7. Customer Support and After-Sales Service

Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.

8. Warranty and Long-Term Service Plans

A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.

Yealink BH70 Factors Enterprises Consider When Selecting Headset Vendor

9. Price vs. Value

While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.

10. Advanced Features and Customization

Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.

Factors Enterprises Consider When Selecting Headset Vendor

11. Vendor Longevity and Stability

Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.

12. Integration with Procurement Platforms

Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.

Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, and develops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.

Factors Enterprises Consider When Selecting Headset Vendor

13. Strong Partnerships with Leading Brands

A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.

Conclusion

By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.

As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.

📞 Want to learn more? Contact Call One, Inc. today to find the right headset solutions for your enterprise.

What’s the Best Headset? It Depends on YOUR Needs

A question I’m frequently asked is, “What’s the best headset?” My answer is always the same: “It depends.” There’s no universal “best” headset because what’s best for one person or organization may not work for another. Factors like use case, compatibility, personal preferences, environment, and budget all play a role in determining the right headset.

Why There’s No One-Size-Fits-All Headset

At Call One, Inc. and Hello Direct, we’ve been in the professional headset industry since 1987, and one key lesson we’ve learned is that every client’s needs are unique. While there are many factors we consider when recommending the right headset, here are some of the most common ones we evaluate:

Use Case

What is the role of the headset user? Different roles have different environments, workflows, communications, and collaboration requirements. Below are examples of various roles. A Contact Center Agent’s headset needs will differ vastly from those of a Graphic Designer, and a Field Technician requires a mobile solution and is typically on multiple customer sites compared to a desk-centric role like an Administrative Assistant.

  • Frontline/Customer-Facing Roles, e.g., Contact Center Agent, Sales Associate, Field Technician, Healthcare Support
  • Knowledge Workers e.g. Data Analyst, Software Engineer, Financial Analyst, Marketing Specialist, Writer/Editor
  • Management/Leadership, e.g. Project Manager, Operations Manager, Executive
  • Skilled Trades, e.g. Electrician, Plumber, Carpenter, Mechanic
  • Service and Support, e.g. Administrative Assistant, Security Guard, Janitor/Custodian
  • Creative and Arts, e.g., Graphic Designer, Online Instructor/Teacher, Video Editor, Game Designer

Does the user need mobility or a desk-based solution? Some roles require mobility in their office or are on the go and require wireless headsets, while some roles are desk-centric, and most or all of their work is done from a dedicated workspace or workstation where a corded headset is sufficient.

Call-centric role or occasional user? Call-centric roles require lightweight, comfortable headsets with high-quality noise-canceling microphones and speakers that provide clear audio for extended periods. The headsets should also be durable, and features like quick disconnect and call controls would be beneficial. For the occasional user, comfort is nice but less critical. A standard microphone with decent audio quality is usually sufficient. The occasional user may prefer versatility like Bluetooth to pair with their mobile phones to listen to music, audiobooks, or podcasts.

Compatibility & Connectivity

  • What devices will the headset connect to? (e.g., desk phones, computers (Windows/Mac), mobile phones, or a combination) Connectivity is a key factor in determining what headset options are available. Today, there are simple USB corded headsets and multi-connectivity headsets that support connectivity to a desk phone, computer, and mobile device.
  • Which collaboration platforms are being used? Most organizations today use multiple platforms as part of their daily communications needs, including Microsoft Teams, Zoom, Google Meet, Webex, RingCentral, and more.

Personal Preferences

  • What wearing style is preferred? (e.g., over-ear, on-ear, earbuds, stereo or mono options)
  • How important are comfort, portability, and aesthetics?

Required Features

  • Is Teams Certification or UC compatibility a priority?
  • Does the user need ANC (Active Noise Canceling) speakers for better focus?
  • Is security a priority? Does your company have a “No Bluetooth” policy?

Environment

  • Where will the headset be used? Today, people can work from anywhere, including corporate offices, home offices, coffee shops, airport terminals, hotel lobbies, data centers, city streets, and more. Your environment can help determine which headset is best.
  • Do you have a hybrid workforce that needs a headset that will work with devices in the office and can also be used in their home office or other locations?

Budget

What is the price range? Headsets range from budget-friendly options to premium solutions, and they can cost from $40 to $500+.

These considerations are just a starting point. Our team dives deeper into each client’s unique requirements to recommend the ideal solution for their specific situation. With the right guidance, you can find a headset that truly fits your needs.

What’s the Best Headset

My Top Picks for 2024 by Category

Best Noise-Canceling Microphone

For environments with heavy background noise, a great microphone can make all the difference. Here are my top picks for 2024:

  • EPOS Impact 1000 Series
  • EPOS Impact 800 Series

Want to hear how these headsets perform? Check out our YouTube Headset Mic Test Playlist to listen to real-world mic tests across multiple environments, including noisy open offices and even on the road.

Best ANC Speakers

For immersive sound quality, these headsets deliver in 2024:

Jabra Evolve2 85 Review What’s the Best Headset

Headphone Style

  • Jabra Evolve2 85
  • HP Poly Voyager Surround 80 UC
  • EPOS Adapt 660
  • Yealink BH76 Plus

Earbuds

  • Jabra Evolve2 Buds
  • HP Poly Voyager Free 60 UC

On-Ear Style

  • Logitech Zone Wireless 2
  • Jabra Evolve2 75
  • HP Poly Voyager Focus 2
  • EPOS Impact 1000 Series
 What’s the Best Headset

While ANC can reduce background noise for a better listening experience, no headset I’ve tested blocks 100% of background sound. For a deeper understanding of ANC technology and its limitations, check out my blog Understanding ANC Technology in Professional-Grade Headsets.

Longest Talk Time

If you need a headset that works as long as you do, here are the top picks for longest talk time in 2024:

  • Yealink BH76: Up to 35 hours
  • Yealink BH70: Up to 35 hours
  • Jabra Evolve2 65: Up to 35 hours (with busylight off)

Longest Wireless Range

For users needing mobility across large spaces, these headsets deliver the longest wireless range of up to 180 m / 590 ft in an open area and up to 55 m / 180 ft in a typical office environment:

  • EPOS Impact D, SD, and 5000 Series
  • HP Poly Savi 7400 and 8400 Series

Most Budget-Friendly

Here are the best options for value in 2024:

  • Logitech H570e (Mono): $39.99
  • Logitech Zone 305 (Teams version, native Bluetooth): $69.99
  • Logitech Zone 305 UC: $99.99 (with dongle)
Poly Solutions What’s the Best Headset

Six Key Considerations Beyond the Headset Model

Choosing the right headset model is important, but there are other factors businesses must consider to ensure they’re making an informed and sustainable investment. For a deeper dive into these considerations—like support and warranty, service and management, total cost of ownership, and sustainability—check out my blog:
➡️ Beyond the Headset: Key Considerations for Businesses

Stay Tuned for 2025’s Top Picks!

I’m currently testing new headsets that will debut in 2025, so stay tuned for updates! If you want to be the first to learn about these new products, follow me on LinkedIn and subscribe to our YouTube channel for exclusive demos, tests, and comparisons.

Takeaways: Don’t Go It Alone

Choosing the right headset can be challenging, especially with so many variables to consider. That’s why organizations like Call One, Inc. and Hello Direct are here to help.

  • Call One, Inc. specializes in supporting large enterprises and understanding the challenges of managing thousands of employees across various environments.
  • Hello Direct focuses on small businesses, offering expert guidance for organizations without dedicated IT resources.
What’s the Best Headset

Professional-grade headsets are designed for business use and are certified for Microsoft Teams, Zoom, and other major platforms. Whether your priority is mic performance, ANC speakers, or value, it’s important to consult experts.

Need help identifying the best headset for your organization? Contact us today.

Why You Should Consider Upgrading from the Plantronics CS540 to the HP Poly Savi 8445

Introduced in 2011, the Plantronics CS540 quickly became a go-to choice for desk phone users, replacing the highly popular CS50. Over the years, it has remained a top seller thanks to its lightweight design, reliable performance, and ease of use. However, as technology advances and workplace demands evolve, the CS540’s limitations—particularly its short battery life—are becoming more apparent.

Organizations operating on 8-hour shifts or running 24/7 operations often face challenges with the CS540’s limited 2-4 hours of real-world talk time. For such use cases, the upgraded HP Poly Savi 8445 3-in-1 Convertible Headset System is an excellent replacement, offering improved battery performance and enhanced connectivity, features, and wireless range.

Why Consider Upgrading to the Poly Savi 8445?

Enhanced Battery Life

  • CS540: Provides up to 7 hours of talk time but often less in real-world usage.
  • Savi 8445: Offers up to 13 hours of talk time and includes a hot-swappable battery, enabling uninterrupted usage for long shifts or continuous operation.

Superior Connectivity Options

  • CS540: Supports desk phone connectivity only. A separate cable is required for computer connectivity.
  • Savi 8445: Offers triple connectivity to desk phones, computers, and mobile devices via Bluetooth. This makes it an ideal choice for hybrid work environments.
Why Upgrade from the Plantronics CS540 to HP Poly Savi 8445

Greater Wireless Range

  • CS540: Wireless range up to 120 meters in open areas.
  • Savi 8445: Wireless range up to 180 meters in open areas and 55 meters in typical office environments.

Improved Audio and Noise Cancellation

Savi 8445: Features noise cancellation with close conversation limiting and supports wideband audio for crystal-clear conversations.

Additional Features and Versatility

  • Includes a spare battery and a deluxe charger for extended use.
  • Convertible wearing styles (headband, earloop, or neckband) cater to user comfort, similar to the CS540.

Request a Quote for HP Poly Solutions

Or Call 1-800-749-3160

Why Upgrade from the Plantronics CS540 to HP Poly Savi 8445

Technical Specifications Comparison

Feature

Poly Savi 8445 Office DECT Convertible Headset

Poly CS540A DECT Headset

Battery Life

Up to 13 hours (talk time); Up to 50 hours (standby time)

Up to 7 hours (talk time)

Battery

Rechargeable Li-ion polymer

Pre-installed battery

Button User Controls

Power on/off; Call answer/end; Mute; Volume +/-

Not specified

Speaker Size

32 mm

Not specified

Speaker Bandwidth

100 Hz to 6.8 kHz (wideband mode); 20 Hz to 20 kHz (multimedia mode)

20 Hz to 6.8 kHz (narrowband or wideband)

Wireless Range

Up to 180 m in open area; Up to 55 m in a typical office environment

Up to 120 m

Bluetooth Version

5.2

Not applicable

Bluetooth Profile

A2DP; HFP; HSP

Not applicable

Connection Type

Bluetooth®; DECT™

DECT™

Charge Time

3 hours

Not specified

Audio Features

Noise cancellation with close conversation limiting

SoundGuard acoustic protection technology

Color

Black

Black

Energy Efficiency

TCO Certified

TCO Certified

Compatible Operating Systems

Windows 11; Windows 10; macOS; Android™; iOS

Windows 11; Windows 10; macOS

Minimum System Requirements

USB Type-A port (PC); USB Type-C® port (PC); Bluetooth® (mobile phone); EHS interface (desk phone)

Not specified

Weight

0.04 lb

0.04 lb

Warranty

Poly standard two-year limited warranty

Poly standard one-year limited warranty

What’s in the Box

Wireless headset; USB Type-A cable; USB Type-C® cable; Office base; AC power adapter; Charging cradle; Spare battery; Telephone interface cable (TIC); USB deluxe charger for spare battery; Convertible fit kit

Headset with pre-installed battery, eartip, and earloop; Office base; Headband; AC power adapter; Telephone interface cable (TIC); Kit with eartips and earloops

Manufacturer Product Number

2-221107

84693

Why Work with an Authorized HP Poly Partner?

Choosing the right headset is only part of the equation. To ensure your organization receives genuine products, expert guidance, and dedicated support, it’s essential to work with an Authorized HP Poly Partner like Call One, Inc. and Hello Direct.

Expert Guidance Tailored to Your Business Needs

  • Call One, Inc. specializes in supporting large enterprises, offering tailored recommendations and solutions for complex communication needs.
  • Hello Direct focuses on small businesses, acting as trusted advisors to help organizations identify the right audio and video solutions.

Comprehensive Support

Authorized partners provide pre- and post-sale support, ensuring your devices are properly configured and optimized for your environment.

Access to the Latest Technology

As certified HP Poly partners, Call One, Inc. and Hello Direct stay updated with the latest products, software, and firmware releases, ensuring you benefit from the newest advancements in audio and video technology.

Why Upgrade from the Plantronics CS540 to HP Poly Savi 8445

Peace of Mind with Genuine Products

Purchasing through an authorized partner guarantees that your products are authentic and come with full warranty coverage.

Custom Solutions for Your Workspace

Whether you’re upgrading a single headset or outfitting an entire office with collaboration solutions, these partners can provide custom setups to meet your specific requirements.

Final Thoughts

Why Upgrade from the Plantronics CS540 to HP Poly Savi 8445

The Plantronics CS540 has had an impressive run, but the demands of today’s workplaces require more advanced solutions. The HP Poly Savi 8445 delivers the extended battery life, multi-device connectivity, and superior audio performance that modern organizations need.

By partnering with Call One, Inc. or Hello Direct, you’ll gain access to trusted advisors who can help you select, deploy, and manage the right solutions for your business—whether you’re a large enterprise or a growing small business.

Ready to upgrade? Contact us today to learn how the Poly Savi 8445 can transform your organization’s communication experience!

Exploring Poly Studio R30 Tracking Modes with Poly Lens: A Guide to Enhanced Video Conferencing

The Poly Studio R30 video bar, designed for small meeting spaces, offers a variety of tracking modes via Poly Lens to adapt to different meeting scenarios. These modes automatically adjust the camera’s framing, ensuring that your participants are always shown in the best possible view. From Speaker Framing to People Framing, the Poly Studio R30 gives you control over how your meeting is presented.

In this article, we’ll explore each of these tracking modes and highlight how they enhance your video conferencing experience. If you’d like to see these modes in action, check out our demo video here.

Tracking Modes Available in Poly Lens for Poly Studio R30

Exploring Poly Studio R30 Tracking Modes with Poly Lens

Here’s a breakdown of the different tracking modes available through Poly Lens:

  1. Off Mode: This option disables auto-tracking and framing, allowing you to manually control the camera’s Pan, Tilt, and Zoom settings. Off Mode is ideal when you need a fixed view or want full control over the camera’s positioning for a custom framing solution.
  2. Speaker Framing: Automatically focuses on the active speaker, zooming in on them to keep them at the center of attention. Speaker Framing is perfect for presentations and one-on-one meetings, ensuring the speaker is always the primary focus.
  3. Group Framing: In Group Framing, the camera adjusts to include all participants in the room. It dynamically zooms in or out based on the number of people in the room, making it suitable for team meetings where everyone should be visible.
  4. Presenter Mode: This mode is designed for situations where a single presenter moves around the room. The camera tracks the presenter’s movements, ensuring they remain in frame as they speak and interact with others. It’s a great choice for training sessions and workshops.
  5. Conversation Mode: In small group discussions, Conversation Mode follows participants who are actively speaking. This mode is particularly useful for capturing the natural flow of conversation, ensuring that everyone who contributes is visible.
  6. People Framing: People Framing captures each individual participant in their own frame, making it ideal for interviews or panel discussions. This mode ensures that every participant’s expression and reaction is clearly visible, providing a more engaging meeting experience.

Download Poly Lens for Windows and Mac

You’ll need the Poly Lens software to use these tracking modes and access other advanced settings. Poly Lens lets you configure your Poly Studio R30’s settings, giving you full control over tracking modes and more.

Download Poly Lens here:

Watch the Poly Studio R30 Tracking Modes in Action

Want to see these modes in action? Check out my demo video, which showcases each tracking mode in a real-world setting. Filmed from my home office during Hurricane Milton, I walk you through how each mode works and demonstrate its adaptability. Watch the demo here:

YouTube player

Conclusion

The Poly Studio R30’s various tracking modes offer flexibility and customization for any small meeting space. Whether you prefer auto-tracking or manual control, these options ensure you can create the best meeting setup. If you have questions or want to schedule a personalized demo, contact Call One, Inc. or Hello Direct. Call One, Inc. specializes in supporting mid-market to large enterprise clients, offering tailored solutions for complex business needs. On the other hand, Hello Direct focuses on serving small businesses with fewer than 500 employees, providing expert guidance and affordable solutions to enhance their communication and collaboration. No matter your organization’s size, our team can help you find the best video conferencing solution to meet your unique requirements.

Beyond the Headset: Key Considerations for Businesses When Choosing Communication Solutions

As someone who has been in the business communications and collaboration industry since 1999, I’ve had the privilege of helping thousands of businesses find the right headsets for their needs. While the specific model of a headset is critical, it’s just one piece of the puzzle. There are several other essential factors businesses should consider to ensure they’re making an informed and sustainable investment.

1. Support and Warranty

Headsets are vital tools in today’s hybrid and remote working environments, and any downtime due to malfunction can lead to productivity loss. That’s why it’s important to consider not only the features and price of a headset but also the support behind it. Brands like Jabra, Logitech, HP Poly, and Yealink stand out because they offer strong warranties and reliable support channels.

Considerations When Choosing Communication Solutions

You want to partner with brands that stand behind their products with multi-year warranties and hassle-free replacement processes. If a headset issue arises, how quickly can you get support? What’s the warranty coverage? These questions matter because the cost of downtime often outweighs the initial savings of a cheaper, lesser-known brand.

Logitech Zone Considerations When Choosing Communication Solutions

2. Service and Management

Today’s headsets are more than just communication devices—they’re part of a larger, managed ecosystem. For IT departments, the ability to centrally manage and monitor headsets can drastically reduce troubleshooting times. Solutions that allow you to deploy firmware updates, monitor device health, and even push settings across multiple devices can save hours of manual labor.

Considerations When Choosing Communication Solutions

Businesses should prioritize headset manufacturers who offer software platforms that enable this level of management. For example, brands like HP Poly, Logitech, and Jabra offer management software for IT admins, which is crucial when you’re deploying hundreds or even thousands of devices. Having visibility into each device’s status ensures you’re proactive about potential issues, reducing downtime and service calls.

Considerations When Choosing Communication Solutions

3. Research & Development (R&D) and Innovation

Technology is rapidly evolving, and businesses need to stay ahead of the curve. Partnering with brands like Logitech, Yealink, HP Poly, and Jabra ensures that your headsets will meet today’s standards and adapt to future needs. These companies invest heavily in R&D, consistently rolling out updates and innovations that push the industry forward.

Considerations When Choosing Communication Solutions

In my experience, companies that innovate are better positioned to address the evolving demands of modern workspaces, whether it’s improving noise cancellation technology, integrating with collaboration platforms like Microsoft Teams or Zoom, or introducing AI-based features that enhance the user experience.

4. Compatibility with Collaboration Tools

Today’s hybrid work environments rely heavily on collaboration tools like Microsoft Teams, Zoom, and Google Meet. It’s not enough for headsets to simply “work” with these platforms—they need to be optimized for them. Certified devices ensure superior call quality, advanced features like voice isolation, and a seamless user experience.

Considerations When Choosing Communication Solutions

Businesses should look for headsets that are certified for the platforms they use most. Brands like Jabra, Logitech, HP Poly, and Yealink have a wide range of devices that are certified for Teams, Zoom, and other major platforms, ensuring optimal performance.

Considerations When Choosing Communication Solutions

5. Total Cost of Ownership (TCO)

When evaluating headset options, it’s important to look beyond the sticker price and consider the total cost of ownership. Factors such as durability, software management capabilities, support, and ongoing innovation all contribute to the long-term value of a headset. A lower upfront cost might seem appealing, but if the device lacks longevity, offers limited support, or isn’t future-proof, the overall cost of replacing and maintaining that headset will quickly outweigh the initial savings.

Considerations When Choosing Communication Solutions

6. Environmental Impact and Sustainability

More and more companies are prioritizing sustainability, and the brands you choose should align with those values. It’s important to consider whether the headsets you’re buying are manufactured with recycled materials, whether the packaging is sustainable, and what steps the brand is taking to reduce their carbon footprint. Many of the brands we partner with, such as Logitech and Jabra, are committed to sustainability, producing carbon-neutral products and using recycled materials in their designs.

Conclusion

Selecting the right headset for your business is about much more than just finding the right model. It’s about looking at the full picture: the support and warranty, the service and management capabilities, the level of R&D and innovation, the compatibility with your collaboration tools, and the total cost of ownership over time.

That’s why at Call One, Inc., we partner with industry-leading brands like Jabra, Logitech, HP Poly, and Yealink. These companies are committed to providing not just products, but solutions that help businesses improve communication, productivity, and overall efficiency in the long run. Investing in the right technology today means a more sustainable, efficient, and innovative workplace tomorrow.

Top 5 Most Comfortable UC Bluetooth Headsets

As an experienced tester of numerous headsets, I am frequently asked about their comfort levels for extended use. However, it’s important to note that ‘comfort’ is a subjective term that varies from person to person. Multiple variables impact ‘comfort,’ including personal preferences, head and ear shape and size, and even the amount and type of hair! For example, my wife has long, curly hair and prefers earbuds over headband-style models because her hair gets caught in the headset when putting on and removing it.

Most Comfortable UC Bluetooth Headsets

Headset Comfort Tests

Depending on my work, I test each headset for at least a week, some for several weeks. I do my best to wear the headset for 8 hours (if comfortable enough) and use it with and without glasses.  Some headsets get uncomfortable after a short period while wearing glasses. I also do the ‘around the neck’ test. This is a test where I place the headset around my neck to identify how comfortable it is. Some pinch my throat or are too big and bulky and get uncomfortable. The ‘DJ test’ is another I perform when testing dual ear headset models. This requires me to uncover one ear while keeping one ear covered. Some sit comfortably on my head without assistance, and some I have to hold in place, or they may fall off. I also drink from a glass and try to eat food. They sound like silly tests. However, you’d be surprised at the questions I get.

Work from home worker using Jabra Evolve2 65 Flex headset Most Comfortable UC Bluetooth Headsets

Designed for Work From Anywhere

These headsets are designed for seamless connectivity with computers and mobile devices, making them perfect for professionals working from various locations (work from anywhere). They are also optimized or certified for leading UC platforms and applications like Microsoft Teams, Zoom, and Google Meet. Additionally, these have solid-performing noise-canceling mics to help suppress background noise regardless of where you work.

Top 5 Most Comfortable UC Bluetooth Headsets

Here are my top five most comfortable UC Bluetooth Stereo headsets. Please note that the order of the headsets, except for the top one, does not indicate their ranking.

Most Comfortable UC Bluetooth Headsets

Jabra Evolve2 65 Flex – This headset weighs 136 g (4.8 oz) or as much as a hamster or 4 AA batteries. The Evolve2 65 Flex utilizes Jabra Air Comfort Technology. Jabra’s Air Comfort Technology revolutionizes headset comfort with a redesigned earcup cushion pattern and material that evenly distributes pressure. A softer, more responsive inner earcup material further reduces pressure points, while the perforated headband design evenly distributes pressure on the head’s crown. Years of engineering have perfected this technology, creating a near-weightless feel even during extended wear. Experience the next level of comfort with Jabra Air Comfort, available on the Evolve2 65 Flex, Evolve2 55, and Evolve2 50 models.

Shokz Opencomm2 UC – This headset weighs 33 g (1.16 oz) and is the lightest on my list. The Opencomm2 weighs less than a golf ball (45g). Unlike traditional headsets that cover or go into your ears, the Opencomm2 UC sits outside the ear canal. This eliminates the discomfort or fatigue often associated with prolonged use of in-ear or over-ear headphones. The headset is built with a lightweight titanium frame, which makes it easy to wear for extended periods without feeling weighed down. The Opencomm2 UC utilizes bone conduction technology, which transmits sound through vibrations in your cheekbones to your inner ear. This eliminates the need for earbuds or earcups, further enhancing comfort. The headset features a wraparound design with a silicone band that helps keep it securely in place without causing excessive pressure or discomfort.

HP Poly Voyager Focus 2 – This headset weighs 175 g (6.08 oz), comparable to a hockey puck or billiard ball. The headband is designed to be lightweight, reducing pressure on the top of your head with a sling design that helps distribute the headset’s weight evenly, preventing it from feeling too heavy on any one spot. This is currently the only headset I’ve tested that has this feature. The ear cushions are made from a soft, plush material that conforms to the shape of your ears, providing a comfortable and secure fit. The headband and ear cups are lined with soft padding to enhance comfort further and reduce pressure points.

Most Comfortable UC Bluetooth Headsets

Yealink BH70 Stereo – This headset weighs 147 g (5.19 oz), less than a medium-sized apple. As one of the lightest headsets on the market, it helps reduce neck and shoulder fatigue during extended wear. The BH70 has an ergonomic design that contours to the shape of your head for a comfortable fit. The earcups are made of soft, leatherette material that is gentle on your skin. The headband is adjustable to ensure a snug fit that won’t slip or slide during use.

Most Comfortable UC Bluetooth Headsets

Logitech Zone Vibe WirelessThis headset weighs 185 g (6.52 oz), or as much as a standard-sized chocolate bar. While it’s the heaviest headset on my list, it’s still lighter than most over-the-ear headphones. This lightweight helps reduce strain during extended wear. The earcups usememory foam; you can find the perfect fit by expanding the headband. The headband and earcup covers use a soft knitted fabric for a comfortable feel against your skin. The headset is designed to distribute weight evenly, minimizing pressure points on your head.

Most Comfortable UC Bluetooth Headsets

This top five list is based on headsets I’ve tested as of writing this blog post. Beyond comfort, other factors to consider when selecting a headset include compatibility, connectivity, corded vs. wireless, budget, and more! It’s best to contact a subject matter expert like Call One, Inc. to help you navigate the hundreds of headset models available.

Most Comfortable UC Bluetooth Headsets

Call One, Inc. is a nationally certified woman-owned business that provides professional-grade audio and video solutions for personal and team workspaces. We’ve been helping customers do their business better since 1987 and are authorized resellers of Jabra, HP Poly, Logitech, Yealink, JPL, Shokz, JLab, Neat, EPOS, DTEN, and more!

Tools to Keep Your Focus in Glass-Walled Meeting Rooms and Open Spaces

Video conferencing has become a staple of the modern workplace, but open-plan offices and meeting rooms with glass walls introduce a unique challenge: unwanted distractions in your video feed. Participants walking by, reflections, and activity outside the intended meeting area can disrupt focus. Enterprise-grade video conferencing manufacturers have developed cutting-edge technologies to address this issue.

Defining Your Meeting Space: Boundary and Perimeter Features

These solutions allow you to establish a virtual perimeter or boundary for video calls, ensuring the camera frames or tracks only people within the designated meeting area. Let’s explore these features from industry leaders:

Neat Framing Boundary:

The Neat Framing Boundary, initially known as the Subject Boundary, was introduced by the Neat team in their June 2021 software update. This feature lets system administrators define a specific area or “frame” for the Neat cameras. Consequently, the camera’s auto-framing functionality will only detect and frame people within this predefined boundary, ignoring those outside it, such as individuals walking beyond a glass wall. Additionally, as of the May 4, 2023 software update, adjusting the framing boundary to a smaller depth also reduces the microphone’s sensitivity. This adjustment aims to minimize background noise issues, especially when users are close to the device.

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Logitech Camera Zone:

Logitech’s CollabOS 1.9 introduced the Camera Zone feature for Rally Bar and Rally Bar Mini. This feature allows IT or A/V administrators to customize camera framing dimensions to focus exclusively on in-room participants and exclude distractions from outside, such as people beyond glass walls. This enhancement ensures meetings remain productive by focusing on relevant participants and improving conference room flexibility and meeting experiences.

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Poly DirectorAI Perimeter:

Define a specific area for tracking participants during meetings, ensuring the camera focuses only within the conference room boundaries, even in spaces with glass walls. This feature prevents tracking of movements outside the set perimeter, keeping the focus strictly on attendees inside the room.

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Jabra Intelligent Meeting Space:

This is a PanaCast 50 feature that defines the area that the camera considers a meeting space. The camera will only frame the people within that area. This is especially useful for meeting rooms with glass walls and meetings in open areas.

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DTEN InclusiviZone for Video

Video Boundary – Users can define the cameras’ capture range on the Dashboard > Settings. With Auto/Multi-focus framing, the cameras will only capture individuals within the defined circumferential zone of the device’s cameras.

Owl Labs Ignore Zone:

Owl Labs’ Ignore Zone feature enhances meeting focus by allowing users to designate areas in the device’s panoramic view that shouldn’t be emphasized on the Main Stage. This functionality ensures distractions, such as noise or visual disturbances from monitors, TVs, or other elements within the specified zone, do not detract from the main meeting discussion. While it does not reduce audio from the ignored area, the Meeting Owl app’s Noise Reduction setting can help mitigate constant background sounds. However, the Ignore Zone is not recommended for privacy, as the panoramic strip will still display the entire room’s view. Available on the Owl Bar, Meeting Owl 3, and Meeting Owl Pro with specific software requirements, this feature is accessible through the Meeting Owl App in its default or by-meeting mode.

Benefits of Boundary and Perimeter Technologies

  • Enhanced Focus: Distractions outside your meeting are minimized, helping remote participants stay engaged and improving the overall meeting experience.
  • Professional Appearance: Maintain a clean and professional video feed without worrying about background activity interrupting the presentation.
  • Privacy Considerations: Protect the privacy of those outside the meeting by preventing their accidental inclusion in your video call.
  • Flexibility: These features are often customizable, allowing you to tailor them to your room layout and needs.

See these technologies in action!

Book a demo in the Call One, Inc. Customer Experience Center to see these boundary and perimeter technologies live and in action!

Conclusion

Open workspaces and meeting rooms with glass walls pose challenges for video collaboration. Still, you can maintain clear, distraction-free meetings by implementing boundary or perimeter features from top manufacturers like Neat, Logitech, HP Poly, Jabra, DTEN, and Owl Labs.

Call One, Inc. is a nationally certified women’s business enterprise and woman-owned small business headquartered in Cape Canaveral, FL. We are B2B and provide professional-grade audio and video solutions for personal and team workspaces. We believe in the fundamental principle that people do business with people. Our passion is to help people do their business better by simplifying access to business communications and collaboration technology.

Poly Studio R30 vs. Logitech MeetUp: A Comprehensive Comparison

When equipping small conference spaces with BYOD all-in-one video conferencing solutions, these two products come to mind: the Poly Studio R30 and the Logitech MeetUp. Both are designed to enhance your meeting experience but have distinct features that may suit different needs. Let’s dive into a detailed comparison.

Poly Studio R30 vs. Logitech MeetUp

Price and Ideal Use

  • Poly Studio R30: Priced at $559.95, this USB video bar is perfect for small conference spaces.
  • Logitech MeetUp: At $699.00, this original all-in-one conference cam is also tailored for small conference rooms.
Poly Studio R30 vs. Logitech MeetUp

Warranty and Box Contents

  • The Poly Studio R30 offers a 1-year limited warranty with an option for an enhanced warranty through Poly+. The box includes the Poly Studio R30 USB video bar, removable monitor clamp, power supply (4.9 ft), power cord (9 ft), USB 2.0 cable (Type-C to Type-A, 5m/16.4 ft), setup sheet, and removable privacy cap.
  • Logitech MeetUp comes with a 2-year limited hardware warranty with the option to extend an additional one year and three at the time of hardware purchase via Logitech Select. The package includes the MeetUp ConferenceCam, Remote control, USB cable: 16 ft (5 m), Power supply, Wall mount and hardware, and User documentation.

How to Setup

The Poly Studio R30 and Logitech MeetUp are easy to set up, requiring only two cables: AC Power and USB.

Watch these set up videos!

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Video and Audio Capabilities

  • The R30 boasts Ultra HD (4K) video resolution, with a field of view (FOV) of 120° DFOV (Diagonal Field of View) and 110° HFOV (Horizontal Field of View). It features up to 5x zoom, a 3-element beamforming array, Poly’s Acoustic Clarity, Poly NoiseBlockAI, and Poly Acoustic Fence technology.
  • MeetUp also offers 4K Ultra HD video with a 120° DFOV and 113° HFOV. It has a 5x HD zoom and is equipped with Logitech RightSound technology for better audio clarity.

Tracking, Framing, and PTZ

  • Poly Studio R30 offers an automatic meeting experience powered by Poly DirectorAI technology, including group framing, people framing (preview), speaker framing, presenter tracking and conversation mode (preview), and manual pan, tilt, and zoom (PTZ) control through the Poly Lens Desktop App.  Learn more about Poly Studio R30 Tracking Modes.
  • The Logitech MeetUp includes three camera position presets, motorized PTZ, and RightSight: Human figure detection, Auto-frame participants at meeting start, Auto-frame participants on-demand, Auto-reframe when participants enter, leave, or change positions.

Additional Features

  • The Poly Studio R30 provides an adjustable monitor clamp, standard Tripod thread, inverted mounting option, built-in USB-A ports for wireless headset adapters or other peripherals such as a USB hub, and a status LED indicating calling and mute states. Optional accessories include a Bluetooth remote control and wall mount.
  • MeetUp features RightLight technology for low-light compensation, video noise reduction, and low-light saturation optimization. Use as a Bluetooth speakerphone and pair MeetUp with your smartphone or tablet to enjoy outstanding audio clarity, volume, and range. Don’t want to drill? No problem. By attaching to the VESA mounting points behind the display, the optional TV Mount for MeetUp lets you position MeetUp above or below the display without drilling new holes.

Compatibility and Manageability

  • The Logitech MeetUp and Poly Studio R30 are certified and compatible with major video conferencing platforms, including Zoom, Microsoft Teams, and Google Meet.
  • The R30 can be managed via the Poly Lens service and Poly Lens Desktop app, while MeetUp uses Logitech Sync.

Conclusion

Choosing between the Poly Studio R30 and Logitech MeetUp depends on your specific needs and preferences. Both are excellent choices for small meeting spaces, but your preference for certain features will guide your decision. If you would like help or want to book a virtual or in-person demo to see these devices in action, contact Call One, Inc. We can show you these devices and more from our Customer Experience Center.

Call One, Inc. is a nationally certified women’s business enterprise and woman-owned small business headquartered in Cape Canaveral, FL.  We are B2B and provide professional-grade audio and video solutions for personal and team workspaces. We believe in the fundamental principle that people do business with people. Our passion is to help people do their business better by simplifying access to business communications and collaboration technology.

Poly Studio R30 vs. Logitech MeetUp

Resources

https://www.poly.com/content/dam/www/products/video/studio/studio-r30/doc/poly-studio-r30-datasheet-en.pdf

https://www.poly.com/us/en/products/video-conferencing/studio/studio-r30

https://www.logitech.com/en-us/products/video-conferencing/conference-cameras/meetup-conferencecam.html#specs

https://www.logitech.com/assets/65250/2/meetup.pdf

https://www.logitech.com/en-us/video-collaboration/resources/rightsense-technology.html

https://prosupport.logi.com/hc/en-us/articles/4402313890455