In today’s hybrid work environments, seamless communication is paramount. Microsoft Teams has become the collaboration hub for countless organizations, but equipping users with reliable, easy-to-use audio peripherals often comes with a hidden hassle: the USB dongle.
We’ve all seen dongles taking up valuable laptop ports, getting lost during commutes, causing minor setup frustrations, or even facing IT restrictions. While standard native Bluetooth connections often compromise audio quality or lack essential Teams call control features, relying on dongles hasn’t been a perfect solution.
Until now.
In collaboration with Microsoft, Logitech has introduced a groundbreaking solution: Microsoft Teams certification over native Bluetooth. The first headsets to achieve this milestone are the Logitech Zone Wireless 2 and Logitech Zone 305.
This isn’t just about pairing your headset via Bluetooth. This means that Microsoft has rigorously tested and certified that these specific Logitech headsets deliver a high-quality, fully integrated Teams experience directly through your computer’s built-in Bluetooth (specifically on Windows 11 with up-to-date drivers). This includes:
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams. Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Why Should Your Organization Consider the Zone Wireless 2 & Zone 305?
This native certification translates into significant benefits for both IT departments and end-users:
Simplified Deployment & Management: Say goodbye to tracking, distributing, and replacing lost dongles. Users simply pair the headset directly with their laptop, reducing IT setup complexity and hardware overhead. Logitech Sync compatibility also allows for remote monitoring and firmware updates.
Free Up Valuable Ports: No dongle means users regain a precious USB port for other essential peripherals, which is crucial on modern, port-limited laptops.
Enhanced User Experience & Mobility: Users enjoy the freedom of wireless audio without the tether of a dongle. This makes moving between home and office, or even just different rooms, completely seamless. The certified integration ensures Teams features work reliably, boosting productivity and reducing frustration.
Reduced IT Support Tickets: Eliminating the dongle removes a common point of failure (loss, damage) and potential compatibility issues, potentially lowering help desk requests.eams client.
Cost-Effective Options:
Zone 305:Offers a reliable, comfortable, and Teams-certified native Bluetooth experience at a price point ideal for mass deployment. It features noise-canceling mics and a lightweight design using sustainable materials.
Zone Wireless 2: Provides a premium experience with advanced features like hybrid Active Noise Cancellation (ANC), AI-powered noise suppression for both the user’s mic and incoming audio (via Logi Tune), personalized EQ, and replaceable components for longevity.
Future-Ready Connectivity
Adopting certified native Bluetooth aligns your organization with a more streamlined, dongle-free future for peripherals.
Making the Switch
For organizations utilizing Microsoft Teams on Windows 11, the Logitech Zone Wireless 2 and Zone 305 represent a significant step forward. They address the long-standing drawbacks of dongles while finally delivering the reliable, feature-rich experience users expect directly over native Bluetooth. While Logitech still offers dongle versions for specific use cases or environments with potential Bluetooth interference, this native certification offers unprecedented simplicity and flexibility.
Work with an Authorized Partner
Ready to simplify your headset deployment and empower your Teams users with a seamless, dongle-free experience?
Contact a Logitech for Business Authorized Reseller to get started:
Call One, Inc. – supporting large enterprises with pilot programs, proof of concept coordination, and enterprise-level headset rollouts.
Hello Direct – dedicated to helping Small and Midsize Businesses (SMBs) simplify device selection and setup.
Our teams can also help assess whether your existing laptops meet the technical requirements to support certified native Bluetooth functionality on Windows 11.
👉 Book a discovery call today and start planning your next audio refresh with the Logitech Zone Wireless 2 or Zone 305.
https://calloneinc.com/wp-content/uploads/2025/04/Logitech_No_Dongle_Blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-28 18:39:112025-04-28 18:39:13Ditch the Dongle, Not the Teams Experience
The original Poly Studio USB Video Bar set the standard for high-quality video collaboration in mid-sized rooms. However, with the new Poly Studio V12 release, Poly has taken a giant leap forward in performance, design, and flexibility, especially for small meeting spaces and huddle rooms.
Whether you’re exploring a refresh cycle, supporting a return-to-office initiative, or simply looking for a more capable, compact USB video bar, the Poly Studio V12 is designed to impress.
The best part? It’s available now and already deployed in our Customer Experience Center in Cape Canaveral, FL, where you can schedule a demo to see it in action.
What’s New in the Poly Studio V12?
Smaller, sleeker form factor optimized for small rooms
20MP 4K camera with 120° horizontal FOV and 5x zoom
Next-gen Poly DirectorAI for smarter, faster framing
Stereo speakers with immersive, room-filling sound
15-ft beamforming microphone array
USB-C, PoE++, and AC power options for greater flexibility
Sustainable made with 65% post-consumer recycled plastic
Side-by-Side Comparison Matrix
Feature
Poly Studio USB Video Bar
Poly Studio V12
Camera
4K UHD, 2160p, 5x zoom, 110° hFoV
4K UHD, 20MP, 5x zoom, 120° hFoV
Smart Framing
Poly DirectorAI (group, speaker, people)
Poly DirectorAI (latest-gen, faster, more responsive)
Speakers
Stereo, hi-fidelity
Stereo, upgraded acoustic chamber design
Microphone Pickup
6-mic array, up to 15 ft
Beamforming mic array, up to 15 ft
Audio Enhancements
NoiseBlockAI, Acoustic Fence
NoiseBlockAI V2, Acoustic Fence
Power Options
AC power only
AC adapter or PoE++
Connectivity
USB-C, Bluetooth, WiFi
USB-C, PoE++, 2x USB-A, Phoenix for expansion mic
Mounting Options
Wall, Table, Display Clamp
Wall, Table, Clamp, VESA (includes accessories)
Size & Design
Larger, 27.3 in wide
Compact, modern design
Sustainability
Standard
65% recycled plastic, eco-friendly packaging
Software Management
Poly Lens
Poly Lens
MSRP
Starting at $813.95
Starting at $899
Final Thoughts
The Poly Studio V12 is not just a replacement; it’s a significant upgrade. Its compact footprint, powerful features, and flexible power options make it ideal for modern hybrid workplaces and smaller spaces that want to maintain enterprise-grade AV quality.
🧹 Ideal Use Cases for the Poly Studio V12
1. Small Meeting Rooms & Huddle Spaces 120° FOV and 20MP 4K camera ensure visibility in tight spaces with intelligent framing.
2. BYOD (Bring Your Own Device) Environments Plug-and-play USB-C, PoE++ or AC makes it great for hot-desking and shared setups.
3. Executive Offices Compact and professional-grade for high-level video meetings.
4. Training Spaces & Collaboration Pods Beamforming mics and noise filtering tech improve clarity and reduce distractions.
5. Remote Office Pods or Home Offices Enterprise-grade AV in a compact, easy-to-deploy package for hybrid pros.
📏 Poly Studio V12 Dimensions
Width: 16.38 in (416 mm)
Height: 3.03 in (77 mm)
Depth: 2.91 in (74 mm)
Weight: 3.5 lbs (1.6 kg)
📦 What’s in the Box?
Poly Studio V12 USB Video Bar
USB-C to USB-C Cable (6 ft / 1.8m)
Ethernet Cable (2m)
Monitor Clamp
🎥 Watch the unboxing video:
Additional Accessories (Sold Separately)
Depending on your deployment, you may want to add:
VESA and Wall Mount Kit*
Table Stand*
PoE++ 65W 2.5G Adapter*
AC Adapter and Power Cord
Bluetooth Remote
Microban® Metal Faceplate*
*Accessory availability may vary by SKU.
🌍 Built for a Better Tomorrow
Contains at least 65% post-consumer recycled plastic
Fabric made from 100% recycled PET
Ships in eco-friendly, paper-based packaging
It’s a future-forward investment for environmentally conscious organizations.
🔗 Want to Learn More?
We’ve deployed the Poly Studio V12 in our Customer Experience Center in Cape Canaveral, FL. Book a virtual or in-person demo to see the difference for yourself.
📞 Schedule a Discovery Meeting:
📌 Call One, Inc. (for Large Enterprises) 📌 Hello Direct (for SMBs) 🔗 Contact Us
Let us help you determine if the Poly Studio V12 is the right fit for your collaboration spaces.
https://calloneinc.com/wp-content/uploads/2025/04/Poly-Studio-V12-header.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-21 16:37:232025-04-28 08:08:21Poly Studio V12 vs Poly Studio USB Video Bar: Is It Time to Upgrade?
Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.
1. Quality and Durability
Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.
2. Compatibility with Office Systems
Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.
3. Call Quality and HD Voice
Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.
4. Advanced Noise Cancellation
High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.
5. Comfort for Extended Wear
Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.
6. Vendor Expertise and Industry Knowledge
Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.
7. Customer Support and After-Sales Service
Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.
8. Warranty and Long-Term Service Plans
A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.
9. Price vs. Value
While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.
10. Advanced Features and Customization
Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.
11. Vendor Longevity and Stability
Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.
12. Integration with Procurement Platforms
Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.
Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, anddevelops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.
13. Strong Partnerships with Leading Brands
A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.
Conclusion
By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.
As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.
https://calloneinc.com/wp-content/uploads/2023/08/Call-One-ANC-blog-graphic.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-03-16 15:28:282025-04-21 14:45:50Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor
As hybrid work continues to evolve, professionals need reliable, high-quality audio solutions that seamlessly integrate with Microsoft Teams. One emerging category is Native Bluetooth personal peripherals, which allow headsets and speakerphones to connect directly to a device’s integrated Bluetooth without requiring a USB dongle.
This blog explores Native Bluetooth-certified devices for Microsoft Teams, focusing on two key solutions from Logitech: the Zone Wireless 2 and Zone 305 headsets. We’ll discuss their features and benefits and why businesses should consider these peripherals for seamless collaboration.
What Are Native Bluetooth Personal Peripherals?
Native Bluetooth personal peripherals are audio devices, such as headsets and speakerphones, that pair directly with a PC or mobile device’s built-in Bluetooth without requiring an adapter. This eliminates the need for a dongle, making it a practical solution for users with limited USB ports or those frequently switching work locations.
Microsoft Teams’ certification program ensures that these devices provide:
High-quality audio
Seamless call control integration
Plug-and-play functionality
Mute status sync between the headset and Teams desktop client
Why Choose Native Bluetooth for Microsoft Teams?
Many professionals and organizations have requested Native Bluetooth-certified headsets due to the increasing need for flexibility in mobile and hybrid work environments. Some key advantages include:
No Dongle Dependency: Reduces the risk of losing a USB adapter while providing a clutter-free setup.
Seamless Integration with Teams: Ensures call control, mute sync, and Teams button functionality for an optimized collaboration experience.
Enhanced Portability: Ideal for professionals who frequently switch between office and remote work setups.
Microsoft-Certified Performance: Ensures a reliable user experience tailored for Teams calls and meetings.
Logitech Zone Wireless 2 & Zone 305 – Certified for Microsoft Teams
Logitech has been a pioneer in professional-grade audio solutions for business collaboration. Their Zone Wireless 2 and Zone 305 headsets are among the few Microsoft Teams-certified Native Bluetooth headsets on the market.
Logitech Zone Wireless 2
Key Features:
Certified for Microsoft Teams
Native Bluetooth connectivity (no dongle required) Adaptive hybrid ANC for noise reduction in any environment
AI-enhanced noise suppression microphone for clear voice transmission
Teams button integration for quick meeting join and call control
Multipoint Bluetooth connectivity to switch between devices easily
Up to 15 hours of talk time on a single charge
The Zone Wireless 2 is an excellent choice for professionals requiring premium noise cancellation, crystal-clear microphone performance, and a seamless Teams experience without additional adapters.
Logitech Zone 305
Key Features:
Certified for Microsoft Teams Native Bluetooth connectivity
Lightweight design for all-day comfort
Noise-canceling microphone for clearer calls
Up to 16 hours of talk time
Eco-friendly construction using 55% post-consumer recycled plastic
The Zone 305 is a cost-effective solution for businesses seeking an entry-level Teams-certified headset with Native Bluetooth connectivity. Its lightweight, sustainable design makes it an ideal choice for professionals who need reliable performance at an affordable price.
Microsoft Teams Compatibility & Setup
To ensure a smooth Teams experience, Microsoft recommends using Windows 11 with the latest Intel Smart Sound Technology (Intel SST) drivers and Intel Bluetooth updates.
Pairing Your Native Bluetooth Headset to a Windows PC:
Enable pairing mode on your Logitech headset following the manufacturer’s instructions.
On your Windows 11 PC, go to Settings > Bluetooth & devices > Add device.
Select your Logitech headset from the list and complete the pairing process.
Once connected, open Microsoft Teams > Settings > Devices and select your headset as the preferred audio input/output device.
Note: For the best experience, ensure your Windows PC has the latest Teams app version (24335.208.3315.1951 or newer).
Key Considerations for Native Bluetooth Peripherals
While Native Bluetooth peripherals provide a dongle-free experience, there are some known limitations:
The Teams button may not work consistently if multiple Bluetooth peripherals are connected to the same PC.
Logging into multiple Teams tenants can impact call control functionality.
Bluetooth signal quality depends on the PC’s integrated radio, which may vary across different laptop models.
For users experiencing Bluetooth interference or inconsistent performance, Logitech offers USB dongles as an alternative for a more stable connection.
Why Buy from Call One, Inc. & Hello Direct?
As an Authorized Logitech Reseller, Call One, Inc. and Hello Direct provide expert support in selecting the best Microsoft Teams-certified peripherals for individual users and enterprise deployments.
Call One, Inc. streamlines tech deployments for large enterprises, handling mass deployments and integrating with your procurement platforms. Experience the technology in our demo rooms (in-person or virtual): Experience Rooms.
For Individuals & Small Businesses
Hello Direct
1-800-435-5634
xpressit@hellodirect.com
Hello Direct specializes in helping individuals and small businesses find the perfect communication solutions.
Conclusion
Introducing Microsoft Teams-certified Native Bluetooth personal peripherals provides professionals with a dongle-free, portable, and seamless collaboration experience.
Logitech’s Zone Wireless 2 and Zone 305 headsets stand out as two of the best options, offering superior audio quality, call control integration, and Teams certification. Whether you’re an enterprise IT manager or an individual user, choosing a Native Bluetooth headset ensures a smooth and efficient Microsoft Teams experience.
Looking for the best Teams-certified audio solution? Contact Call One, Inc. or Hello Direct today to get expert recommendations on Microsoft Teams-certified peripherals.
https://calloneinc.com/wp-content/uploads/2025/02/MS-Teams-for-Logitech-header.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-02-02 21:56:582025-02-02 21:57:02Exploring Native Bluetooth Personal Peripherals for Microsoft Teams: Logitech Zone Wireless 2 & Zone 305
Effective communication requires crystal-clear audio in a hybrid work environment. Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation are advanced features designed to suppress background noise and enhance voice clarity during meetings. Here’s how you can activate these features and maximize their effectiveness, especially when using a professional-grade headset.
Microsoft Teams: Voice Isolation
Microsoft Teams offers two primary noise suppression settings:
Voice isolation: Focuses on isolating your voice from both background noise and other voices, ensuring only your voice is heard.
Note: A voice profile is required to use Voice Isolation without a headset.
Steps to Enable Voice Isolation in Microsoft Teams
Join a Meeting or Call: Open Microsoft Teams and start or join a meeting.
Access Audio Settings: During the meeting, click the More options (three dots) menu in the toolbar.
Select Device Settings: Locate the audio settings.
Choose Noise Suppression: Under the microphone settings, select one of the following: Background noise only Voice isolation (recommended for the clearest audio).
Using a headset offers several key advantages when leveraging Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation:
Superior Voice Isolation: Headsets with noise-canceling microphones ensure your voice is clearly captured, minimizing background distractions.
Practicality in Public Spaces: Whether you’re in an airport terminal, hotel lobby, or coffee shop, a headset allows you to stay focused on your call, reducing the impact of environmental noise.
Enhanced Listening Experience: Headsets provide better audio clarity, especially in noisy environments. For the best results, use a headset with ANC (Active Noise Cancellation) speakers to block out distractions and focus on the conversation.
Conclusion
Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation are powerful tools for improving audio quality in virtual meetings. Their performance is greatly enhanced with the use of professional-grade headsets.
Call One, Inc. can assist large enterprises, while Hello Direct specializes in helping small businesses with Microsoft Teams and Zoom-certified headsets. Whether you need a single headset or require hundreds of thousands, we’re here to support your needs.
Explore my YouTube channel or contact us today for more tips and headset recommendations!
https://calloneinc.com/wp-content/uploads/2024/12/Zoom_Teams_banner1.jpg479852Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2024-12-01 12:03:212024-12-08 11:16:00How to Enable Microsoft Teams Voice Isolation and Zoom Personalized Audio Isolation for Enhanced Audio Quality
Regularly I’m asked to review a variety of audio and video devices, including consumer products. I often respond that the Call One, Inc. YouTube Channel focuses on solutions designed for use with business communications and collaboration platforms from Microsoft, Zoom, Cisco, 8×8, RingCentral, etc.
Packaging, Warranty, & Multi-Connectivity
Most people don’t realize there are differences between consumer and business audio and video devices. Some differences are subtle, like the packaging to support mass deployments and extended warranty periods. Another difference is the inclusion of a Bluetooth dongle with UC Bluetooth headsets to improve connection stability, audio quality, and compatibility and provide remote call control. Leading device manufacturers also offer multi-connectivity solutions to support a broad range of use cases.
Compatible and Certified
Business audio and video device manufacturers work directly with leading business communications and collaboration platform providers to develop compatible and certified solutions, so end-users have a great experience with setup, use, and performance.
Device Management Software
A critical difference that has become increasingly important in today’s remote and hybrid work world is device management software. Businesses spend thousands to millions of dollars on audio and video devices annually to empower and enable their employees to be productive wherever they are working. How do business leaders know where the devices are and if they are being used? Device management software allows IT teams to remotely provision, monitor, troubleshoot, and manage devices.
Depending on the brand and suite of products, some device management software offers analytics and actionable insights that can be highly beneficial for understanding user adoption, call analytics, room usage, and more!
Organizations need to consider developing audio and video device standards that provide device management software from these leading global brands:
Authorized Resellers like Call One, Inc. can help your organization select business-grade audio and video devices that the appropriate software can remotely manage.
Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and Woman-Owned Small Business (WOSB), helping people do their business better since 1987. We are an authorized reseller of Poly, Jabra, Logitech, EPOS, Yealink, and other leading audio and video device brands. Contact us if you want more information or schedule a meeting to discuss your device management needs.
Device Management Software Video Resources:
https://calloneinc.com/wp-content/uploads/2022/05/Consumer-vs-Business-blog-graphic.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2022-05-12 16:15:032022-05-12 16:15:13Consumer vs. Business Audio and Video Devices
2022 is just around the corner, and many businesses are still in a state of uncertainty. Are they heading back to the office, staying remote, or adopting a hybrid work model? Regardless of the work model, employees need to communicate internally and externally to maintain business continuity.
Today people work in various environments throughout their day or workweek. Many use collaboration platforms like Microsoft Teams, Zoom, and Cisco Webex on laptops and mobile devices. Professional and business-grade headsets are a great way to ensure your team members can hear and be heard for more productive meetings and calls.
Fortunately, there is no shortage of headset options that offer USB and Bluetooth connectivity. A primary difference between consumer and business Bluetooth headsets is a USB dongle. I am frequently asked, “Why do I need a USB dongle?” There are many reasons that I share in this blog post link. I have tested several Bluetooth headsets paired directly with my laptop. While most Bluetooth headsets will pair, I experienced connectivity stability issues, audio input, and output issues, and a lack of call control (answer/end, mute, volume up/down) from the headset when using popular business collaboration platforms.
Compatible and Certified with all major collaboration platforms
Long Battery Life
Use as Corded USB Audio Device
Mute by rotating boom arm up
Poly Voyager Focus 2
See the Jabra Evolve2 75 in action!
See the Poly Voyager Focus 2 in action!
Buy from Authorized Resellers
Suppose your business or organization is seeking headsets for your team members. In that case, I strongly recommend that you buy from an authorized reseller like Call One, Inc. who has almost 35 years of headset experience. They can help answer any questions, make unbiased recommendations, and ship anywhere in the US to include commercial and residential addresses. Contact us!
https://calloneinc.com/wp-content/uploads/2021/12/Call-One-blog-graphics-best-bluetooth-headsets2.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-12-14 16:18:512021-12-14 16:18:57Best Bluetooth Headsets for Computer and Mobile Connectivity
I strongly recommend you utilize professional, business-grade headsets versus consumer models when using UC platforms from Zoom, Microsoft, Cisco, RingCentral, 8×8, etc. This recommendation extends to all personal and group audio and video devices, but I will focus on headsets to keep it short.
Young modern woman having Video Conference at home
Many of the models I listed will pair and provide an audio path. Over time, I experienced instability with the Bluetooth connection, mainly with the transmit/input audio. Most consumer Bluetooth headsets are designed primarily for listen-only. And I can’t lie, some of them sound fantastic! Especially the Sony WH-1000XM4 and Bose QuietComfort 45. The other challenge is the lack of call control. Meaning, you can’t answer/end calls from the headset. You must use your mouse. And in some cases, I had challenges muting the microphone. Other times, I experienced being able to hear but not be heard and vice versa when in various UC platform calls and meetings.
These consumer models can be incredibly frustrating for the IT teams that have to manage the Help Desk Tickets for these consumer headset issues.
Business headset models are compatible, optimized, and certified to work across all the major communications and collaboration platforms used in business. Leading brands like Jabra, Poly, Logitech, EPOS, and Yealink work closely with the platform providers to develop headsets that function and perform optimally in their environments.
Organizations should develop new audio and video device standards to support this new normal of hybrid work, remote work, work from home, and work from anywhere. Certified headsets meet a broad range of requirements set forth by the platform providers like Microsoft to provide the best possible end-user and administrator experience. One of the first questions asked when seeking help from Microsoft is whether or not you are using a certified device. Contact us! We can help your business select the appropriate headsets.
In a previous blog post, Devices Make the Experience; I shared these critical differences between consumer and business devices:
A frequently asked question is, ‘Why do I need a USB Dongle?’ I answer the question in this blog and video. The dongle is a crucial difference between consumer and business Bluetooth headsets for use with a computer. For example, Microsoft has the Microsoft Surface Headphones 2, which is their consumer model. The Microsoft Surface Headphones 2+ is their business model certified for Microsoft Teams and includes the Microsoft Surface USB Link. Watch this video playlist comparing the Microsoft Surface Headphones 2 and Surface Headphones 2+.
The last thing to note is where you buy these devices matters. In my blog, Why buy Certified Devices from Authorized Resellers, I share the potential risks of buying through unauthorized sources. It’s best to go through an Authorized Reseller in your region. Authorized Resellers like Call One, Inc. agree to adhere to manufacturers’ policies to ensure customers receive quality products and services designed for their geographic territory. Authorized Resellers undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use case.
In today’s “work from anywhere” landscape, the headset needs will vary. Contact us! Call One, Inc., and its partners can help identify headsets that align best with your team members’ work style and workspace.
https://calloneinc.com/wp-content/uploads/2021/11/Call-One-blog-consumer-vs-business-headsets.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-11-17 14:24:122021-11-17 14:52:49Consumer vs. Business Headsets
We recently ran a poll across Call One, Inc’s Twitter, YouTube Community, and LinkedIn. The objective was to see if there was a clear model businesses were adopting in this post-pandemic landscape: hybrid, fully remote, or return to the office. According to Best Practice Institute 2021 Return to Work Study, over 83% of CEOs wanting their employees back in the office in 2021, while only 10% of employees wishing to be back in the office full time. Some companies like Twitter and DropBox are giving employees the option to permanently work remote, according to Vox April 21, 2021 article. So what is currently happening? We asked in our polls, “As of July 2021, what is your current work model? Work From Home, In-Office, Hybrid, Not Working. We had a total of 2,010 votes. Here are the results:
Twitter Poll Results – 1,839 votes
31.4% Working from home
32% In the office
22.2% Hybrid
14.4% Not working
YouTube Community Poll Results – 140 votes
61% Working from home
15% In the office
19% Hybrid
6% Not working
LinkedIn Poll Results – 31 votes
52% Working from home
13% In the Office
32% Hybrid
3% Not working
If you take the average of all three poll results:
48.1% Working from home
20% In the Office
24.4% Hybrid
7.8% Not Working
What these results show is there is a strong need for audio and video solutions to support employees across multiple environments. Recently I posted a video sharing my home office setup and HQ office setup. My objective is to have a consistent work experience regardless of where I’m working. I’m fortunate to have a dedicated office in both locations. For those who don’t, you have the option of assigning seats or you can take a look at Office Hoteling.
Office Hoteling
Embrava Desk Sign
Office hoteling is the elimination of assigned seating in a workspace. This allows members to reserve office space as needed. Effectively implement hot-desking or hoteling in your office with Embrava Desk Sign. These Desk Signs visually allow users to quickly determine which workspaces are available to be used. Green indicates the space is available. Orange shows it’s reserved. When checked in the sign glows red. Yellow is ending. Learn more in this blog, How Embrava Desk Sign helps with Office Hoteling which includes a video showing the Embrava Desk Sign in action.
Personal Audio and Video Devices
Poly Voyager Focus 2
Business and IT leaders need to identify what experience they want their employees to have in a hybrid or flexible work environment. Those who have been working from home since March of 2020 understand the pros and cons. Hybrid work presents its own set of challenges when it comes to technology. Besides a laptop, what additional hardware will employees be expected to transport to and from the office? I’m a fan of the Poly Voyager Focus 2 and Evolve 75 as audio solutions for hybrid work. I explain the reasons why in this ANC Headsets for Business Collaboration blog. I also like the Poly Studio P5 Kits for the simplicity it provides organizations as they make decisions on device standards. The Poly Studio P5 Kits include an audio and video device all in one SKU which makes it easy to order and manage. Learn more in this blog Poly Studio P5 Kits – Great for Hybrid Work!
Another area business and IT leaders need to address are the meeting spaces. With video being a staple of how organizations communicate and collaborate, the need to video-enable all your meeting rooms is important. Konftel and Logitech have made it easy to identify what solutions are best for your various meeting spaces with online room configuration tools. For small to medium meeting rooms, All-in-One Video Bars are a simple and cost-effective way to provide video. There are several options available when it comes to video conferencing. Take a look at these options from Yealink, Konftel, Logitech, Poly, and Jabra.
Logitech Rally Bar (All-in-One Video Bar)
Using Microsoft Teams or Zoom?
Having a certified, reliable, and secure device that offers high-quality audio and video ensures clear conversations. Teams and Zoom certified devices include headsets, desk phones, speakerphones, and more. Whether working from home or on the go, there are Microsoft Teams and Zoom devices for you.
Sharing Dry Erase Whiteboard in Video Meetings
Logitech Scribe
Dry Erase Whiteboards are great for education, training, and collaboration. They are still widely used. In the past, remote participants struggled to see what was on a whiteboard. Today solutions from Logitech, Jabra, and others, allow presenters to share content from the whiteboard in stunning fashion. Take a look at this quick Logitech Scribe demo from my HQ office!
In Summary
As of today, people are working remotely, in an office, or both. The need to communicate and collaborate doesn’t change regardless of location. Business and IT leaders need to ensure their team members have the right tools for their role regardless of where their working. Call One, Inc. can help people do their business better. Contact us to learn which solutions are best for your team members!
https://calloneinc.com/wp-content/uploads/2021/07/Hybrid-Work_Remote-Work-blog.jpg300850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-07-23 12:03:002021-07-23 12:03:10What are you doing? Hybrid Work, Work From Home, Work In Office
Active Noise Cancellation (ANC) technology in business headsets became increasingly popular during the global pandemic as the multitude of traditional in-office workers transitioned to work from home. The home environment introduced sources of noise not often found in offices like doorbells, barking dogs, blenders, and screaming children. Today organizations are making plans that will include the return to the office, remote work, or hybrid work.
In addition to having a strong noise-canceling microphone, headset wearers have found they want to suppress the background noise they hear so they can focus on their work.
ANC headsets used for business, need to be compatible or certified with the collaboration platforms being used like Microsoft, Zoom, Cisco, Genesys, AWS, 8×8, RingCentral, and more. Leading headset manufacturers will often include a USB dongle to be used with their ANC Bluetooth headsets. Our customers and YouTube viewers frequently ask, “Why do I need a USB dongle?” With the help of our partners, we provide reasons in this blog: “Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?” The primary reasons to use the dongle are compatibility, connection stability, and call control (answer/end, mute, volume up/down) from the headset vs using your mouse.
Microsoft Teams certified models will work with no extra configuration required and offer call control with Microsoft Teams and Skype for Business. The dedicated Teams button and LED indicator light will provide user notification of events and alerts from the Teams client: Meeting starting, voicemail, or missed call. You can also activate the Teams client or respond to notification with a press of the button i.e. to join a meeting.
Wearing Styles
Today there are multiple headset wearing styles that include ANC technology to support the wide range of personal preferences. Some folks prefer having both ears completely enveloped by the speakers. Others prefer the more discreet earbud-wearing style. And, some wearers prefer a headset with a boomless mic.
DECT Wireless ANC Headsets
Savi 8220 Headset Side View
Savi 8220 Headset Rear View
The majority of headsets that offer ANC speakers are Bluetooth. If you require a DECT wireless headset with ANC speakers, the Poly Savi 8220 stereo models are a great option. The Poly Savi 8220 are available in Office and UC variants. The Savi 8220 Office series support connectivity to desk phone, computer, and mobile device. The Savi 8220 UC includes the D200 DECT Dongle for computer-only connectivity. The D200 is available in USB-A UC, USB-A Microsoft, USB-C UC, and USB-C Microsoft. I’m not aware of another business-grade DECT headset with ANC.
Corded ANC Headsets
The Poly Blackwire 8225 Series are corded USB headsets available in USB-A, USB-C, and Microsoft Teams variants. Not only do you get ANC speakers, but you also get Poly’s Acoustic Fence technology built into the microphone so the people you’re speaking with don’t hear the noise around you. If you prefer a boomless mic corded USB option, take a look at the Poly Blackwire 7225 Series. If you prefer to have your ears completely enveloped, the Jabra Evolve 80 Series may be a good choice for you. The Jabra Evolve 80 offers USB-A connectivity as well 3.5mm for select mobile devices. They are available in UC and Microsoft variants.
I test a lot of headsets. Typically I’m testing the microphones to see how well they perform in real-world environments. Take a look at this Headset Mic Test Video Playlist on our YouTube Channel. Plus, I use headsets daily for communicating and collaborating with colleagues, customers, and partners. I’ve used them in the office, on the road, in airplanes, and from my home office. Here are the variables and factors I considered when selecting my top ANC headset picks for business collaboration:
Connectivity – I need connectivity to a computer and mobile device.
Compatibility – Headset needs to be compatible with 8×8, Microsoft Teams, Zoom, Cisco Webex, Google Meet, and more.
Battery Life / Talk Time / Listen Time – Whenever I’m not writing blogs or filming videos, I’m in voice and video calls or streaming music. The headset should support 6hrs+ of talk/listen time. If I get back to traveling, I’ll need even longer battery life.
NC mic performance – Hybrid work means working from anywhere. The microphone needs to suppress background noise from multiple noise sources so the party on the other end can hear you.
ANC speaker performance – The key point of ANC headsets is to help you block out distracting background noises so you can focus and be more productive.
Flexibility to use as a wireless or corded USB device – On the off chance, you forget to charge your headset, having the ability to use it as a corded USB device is a great feature. Not all headsets support this option.
Comfort – Anyone who has worn headsets for extended periods knows how important comfort is.
Overall performance – Your headset is a primary collaboration tool that will be used daily. It must perform consistently every day. To ensure optimal performance, be sure to keep your headset firmware updated via the appropriate headset software or app.
Danny Hayasaka’s Top ANC Headset picks are:
These two headsets have been solid performers. The Poly Voyager Focus 2 is newer but it very quickly became a favorite based on all the above factors. The Jabra Evolve 75 has been a long-time favorite of mine. Take a look at this Voyager Focus 2 vs Evolve 75 comparison video.
Poly Voyager Focus 2 – I gave the Poly Voyager Focus 2 the top spot due to additional connectivity. The Voyager Focus 2 Office UC and Microsoft Teams certified models support connectivity to a desk phone, computer, and mobile device. And the Teams models have a dedicated Microsoft Teams button.
Jabra Evolve 75 – This has been a solid performer for years. Watch the comparison video to see the differences and similarities between these two top picks.
ANC headsets are a great option for Hybrid Work which translates to Work from Anywhere. The need to block out distractions so you can focus on work or enjoy streaming music can be satisfied with a headset with good ANC speakers. We have created a page that lists all the current ANC Headsets by Brand (Poly, Cisco, EPOS | Sennheiser, Jabra, & Logitech). If you would like guidance or need mass deployment support regarding ANC Headsets for Business Collaboration, contact us! We are more than happy to help you do your business better!
https://calloneinc.com/wp-content/uploads/2021/07/ANC-Headsets-for-Business-Collaboration-blog-header.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-07-02 10:17:182021-07-02 10:17:24ANC Headsets for Business Collaboration
