Tag Archive for: Jabra

Jabra Evolve 80 MS Stereo

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Jabra Evolve 80 MS Stereo

Jabra Evolve is new series of USB headsets that includes multiple models however this particular variant is one of the cooler headsets I’ve had the pleasure of evaluating. What we’re reviewing today is the Jabra Evolve 80 MS Stereo.

Two Evolve 80 variants:

Jabra Evolve 80 MS Stereo (Jabra SKU# JBR-7899-823-109-003 )

Jabra Evolve 80 UC Stereo (Jabra SKU# JBR-14401-11-018 )

Jabra Evolve 80 MS Stereo

What’s in the box: Jabra Evolve 80 MS Stereo Headset, Carry Pouch, Cable Management clip, USB Controller (Jabra Evolve Link), User Guide & Warranty Info

Set Up for Softphone Use: The Evolve includes hardwired 3.5mm cable that connects into the USB Controller. Connect USB cable into USB port on PC. Like the majority of business use headsets, it’s important to download the appropriate software for optimal quality and feature functionality. Jabra offers Jabra PC Suite (now Jabra Direct) for individual download or Jabra Xpress for mass deployment. Once downloaded, check to see firmware is up to date. Since we use Microsoft Lync (now Skype for Business) I have also configured for Microsoft.

Jabra Evolve 80 MS Stereo

Jabra Evolve 80 MS Stereo

Jabra Evolve 80 MS Stereo

Right and Left ear speakers are clearly marked. The boom microphone is on the right side.

Jabra Evolve 80 MS Stereo

Jabra Evolve 80 MS Stereo

The USB Controller includes answer/end call button, volume down, volume up, mute switch and Busylight indicator (little ring around Jabra logo).

Another cool feature that at first may go unnoticed is the little grippy pad on the underside of the USB controller. It prevents controller from sliding on your desk. Most other USB headsets with inline control typically hang down by your knees and aren’t very practical. So this is nice feature.  Additionally you can accept and handle multiple calls at same time via USB controller. Read user manual for “how to” do this.

The Evolve 80 has Active Noise Canceling (ANC) which is awesome feature if you really need to concentrate and block out background noise. The ANC on/off button is located on the underside of Right speaker. There is also a “Listen In” feature that allows you to listen to your surroundings if you need to. Listen in button also Right speaker under Jabra logo.

You must charge headset for at least 3hrs for ANC to work. Once charged you get up to 24 hrs. of ANC time. Battery indicator light on underside of Left speaker. Evolve 80 must be connected via USB for headset to charge. 3.5mm cable alone will not charge headset.

Set Up for Mobile Device: Disconnect 3.5mm cable from USB Controller and connect 3.5mm plug to mobile device that supports. Reminder that headset does not charge when connected via 3.5mm plug.

If your softphone supports transferring call to mobile device, you can switch from PC to mobile.

Actual Wear and Use: I’m all for the “open office” concept.  It does foster more collaboration amongst co-workers however at times it can get “noisy” and hard to concentrate. The Evolve 80 is a great solution. When you really need to concentrate simply put your Evolve 80 headset on, turn on the ANC and focus. The speakers completely surround your ears in what feels like a cushiony pillow.

Yet another great feature is the Busylight indicator on both speakers and USB controller. It lets others know you are in a call. Additionally you can manually turn on/off Busylight. Again, if you need to focus and not be bothered, turn on the Busylight indicator so folks leave you alone.

I LOVE listening to music while working. These Evolve 80 stereo headsets produce great audio quality while listening to music. One of the features of Lync I use sometimes is forwarding calls to my mobile device. I can connect the Evolve 80 to my mobile device and stream music. Paired with Active Noise Canceling turned on it’s like the whole world just disappears and I can just enjoy the music!

In closing, I believe Jabra has knocked it out of the park with the Evolve 80 stereo headset. These can be used at work, home or when traveling in trains and planes. The Active Noise Canceling is comparable if not better than my Bose headphones. I will be replacing my Bose with the new Jabra Evolve 80!

 

Jabra PRO 935 Dual Connectivity Review

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The Jabra PRO 935 Dual Connectivity wireless headset is part of a larger PRO 900 Series family. All variants include Headband and Ear Hook wearing styles.

PRO 920/930 Variants:

PRO 925 Variants:

  • Single Connectivity
    • PRO 925 – Desk Phone
    • Dual Connectivity
      • PRO 925 Dual Connectivity – Desk Phone and Mobile

PRO 935 Variants:

  • Single Connectivity
    • PRO 935 – PC Only
      • SKU# 935-15-509-185
    • PRO 935 MS – PC Only (Lync Optimized)
      • SKU# 935-15-503-185
    • Dual Connectivity –
      • Bluetooth & NFC
      • PRO 935 Dual Connectivity – PC and Mobile
        • SKU# 935-15-509-205
      • PRO 935 MS Dual Connectivity – PC and Mobile (Skype for Business)

I was curious to test this new Jabra PRO 935 Dual Connectivity wireless headset.

What’s in the box?: Headset, Base, Headband, Ear Hook, USB Cable, AC Power Cable, and some FCC notice.

Jabra PRO 935 Dual Jabra PRO 935 Dual

Jabra PRO 935 Dual

 

Initial thoughts: Looks just like the PRO 930 MS and looks super easy to set up.

Set Up: Super simple to set up. Only two cables: Power cable you plug into outlet and USB Cable.

Jabra PRO 935 Dual Jabra PRO 935 Dual

Next, you need to decide wearing style. Personally, I think Jabra needs to do a little work on designing better over the ear hook. Not a fan of this current ear hook however, others seem to like it. I personally prefer headband for this headset. Changing out wearing styles is very easy as well. Headband and ear hook just snap on and off. You can wear on right or left ear. Place headset on charging base to charge.

Jabra Pro Dual Review
Jabra Pro Dual Review

I test a lot of different headsets so I am fully aware that for any USB headsets, you should really download the manufacturers’ software. In this case, it’s Jabra PC Suite (now Jabra Direct) or for enterprise Jabra Xpress. I help a lot of customers as well as our internal users with “getting their headset to work”. Often times when Jabra USB headset “isn’t working” the first question I ask is, “Do you have Jabra PC Suite or Xpress?” The most common answer is, “No”. Typically once the software is downloaded, they will find they have to “Update” the firmware. This is very important if you wish to have optimal performance out of your Jabra USB headset corded or wireless. Another thing end-users tend to neglect is going into your PC’s Control Panel à Hardware & Sound or Sound à Make Jabra PRO 935 your default device for Playback and Recording if you wish to have all PC sounds go through your headset.

Jabra Pro 935 Dual
Jabra Pro 935 Dual

Once updates are complete, you can open Jabra PC Suite Control Center to view other options and customize feature/functionality further.

I use Microsoft Lync so I go into my Lync Options menu and select Jabra PRO 935 as my audio device.

Pairing to Mobile Device: Again very easy process. With the headset on, press mobile device button on the front of the base of PRO 935 until it goes into pairing mode (pairing mode announcement made in headset). Go to Bluetooth menu on your mobile device and select “Jabra PRO”, it should “connect”. Jabra PRO 935 does support streaming audio from a mobile device so you can listen to music or audio from videos.

I didn’t pair to NFC device however I have in the past and that is super simple. Just tap headset NFC zone to NFC enabled mobile device and a message pops up asking if you would like to pair. Again, very easy.

Headset Controls: The Jabra PRO 935 has very pronounced and easy to use controls. The Multi-function button acts as answer/hang up for Lync calls as well as mobile calls. Then there are volume up (+), volume down (-) and mute buttons.

Jabra PRO 935 Dual

Audio Quality: The audio quality is good. I can hear just fine and I haven’t heard any complaints from people I call about transmit issues.

Wireless Range: Jabra claims up to 300ft from base and 33ft from a mobile device. We have 25,000 sq ft facility and I was able to go to every corner of the building and still remain connected to call. I did begin to cut out in the stairwell as I headed downstairs. However, that’s typical of most wireless headsets. For Bluetooth wireless, it was a very good range. Again, I’m able to roam throughout our office space with no problems. Of course, we have a very open workspace. Wireless range is always dependent on a variety of factors like building material, floor layout, other wireless devices, etc.

Closing Comments: This has been a very good solid performing headset. The initial purpose of the new PRO 925 and Jabra PRO 935 Dual variants was to support high-density wireless deployments as these new variants use 2G4 Wireless (Bluetooth 2.4GHz operating frequency). However, I believe these can be great standalone devices purchased by anyone looking for wireless PC and Mobile connectivity in the office. Another awesome feature is 12hr Talk Time!!! Fortunately, I haven’t had to work a full 12hrs but it does last a full 8am-5pm day.

What replaces the Jabra GO 6430 and GO 6470?

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The Jabra GO 6400 series have been deemed End of Life/Discontinued. So now what?

Fortunately Jabra has the new Motion Series available. The main differences in the GO 6400 series vs the Motion Series listed below:

  1. Wearing style
    1. GO 6400: Ear Hook, Headband, Neckband
    2. Motion: Wrap around the ear
    3. A2DP Streaming (profile that allows multimedia audio (i.e. music, GPS audio) to be streamed to headset
      1. Supported by Motion (Bluetooth 4.0)
      2. Not supported by GO 6400 (Bluetooth 2.1)
    4. NFC (Near Field Communication)
      1. Supported by Motion
      2. Not supported by GO 6400
    5. Talk Time/Standby time
      1. GO 6400 series up to 6hrs/Up to 100hrs
      2. Motion series up to 8hrs/Up to 360hrs
    6. Busy Indicator Light
      1. GO 6400 series do not support
      2. Motion
        1. Busy indicator light on headset
        3. Motion Office base has Busy Indicator Light port on base to support external Jabra Busylight Indicator.

Jabra GO 6400 series included the GO 6430 and GO 6470 both were UC compatible and optimized for Microsoft Office Communicator and Lync.

  • GO 6430 allowed you to pair to Mobile device and PC via USB Bluetooth dongle
    • Jabra GO 6430 6470
  • GO 6470 allowed you to connect/pair to Desk Phone, PC and Mobile device
    • Jabra GO 6430 6470

 

Jabra Motion Series includes the Jabra Motion UC, Motion UC+, Motion UC MS, Motion UC+ MS, Motion Office and Motion Office MS.

  • 6630-900-105 Jabra Motion UC – Mobile and PC connectivity
  • 6630-900-305 Jabra Motion UC MS – Optimized for Microsoft Lync – Mobile and PC connectivity
  • 6640-906-105 Jabra Motion UC+ with Travel Kit – Mobile and PC connectivity
  • 6640-906-305 Jabra Motion UC+ MS with Travel Kit – Optimized for Microsoft Lync – Mobile and PC connectivity
    • Jabra GO 6430 6470
  • 6670-904-105 Jabra Motion Office – Desk Phone, PC and Mobile Connectivity
  • 6670-904-305 Jabra Motion Office MS – Optimized for Microsoft Lync – Desk Phone, PC and Mobile Connectivity
    • Jabra GO 6430 6470

How you work, communicate and collaborate will determine which Jabra Motion is best for you. It’s strongly recommended you speak with device specialist to help guide you.

Jabra Motion Office Review

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We received the Jabra Motion Office about a month ago and I was so excited to review and  test this new multi-connectivity wireless offering by Jabra.

Two variants:

  1. 6670-904-105 Jabra Motion Office
  2. 6670-904-305 Jabra Motion Office MS – Optimized for Microsoft Lync (now Skype for Business)

What you get in the box:  Jabra Motion headset, Touchscreen base, Wall Charger, Micro-USB cable (long), Telephone cable, Soft Pouch, Jabra Link 360 USB Bluetooth dongle (this is awesome as this makes for true UC device that can be used in the office, while commuting and at home or where ever you are), Ear Gels (S, M, L), Micro-USB cable (Short)

Jabra Motion Office ReviewJabra Motion Office Review

 

Set Up: In our Jabra Motion Office Review, before setting up I recommend downloading Jabra PC Suite (now Jabra Direct). Jabra PC Suite provides a nice Graphic User Interface (GUI) via your PC/Laptop and offers multiple options/settings. Because of the 2.4-inch color touchscreen, set up is nice and easy. Simply follow the prompts. Fortunately, I only have a PC and mobile phone to connect/pair to. However, I have set up PRO 9470 with desk phone in the past and it was easy as well. Basically set headset on charger base. Connect power to the wall. Connect the USB cable to PC and if you have phone connect the telephone cable to phone or it does support EHS cables and/or Handset Lifter. All ports on the touchscreen base are clearly labeled. For added feature, there is a slot for Online Indicator Light that comes in really handy.

Jabra Motion Office Review

Jabra Motion Office Review

Jabra Motion Office ReviewOnce set up, you have the option via Touchscreen or Jabra PC Suite GUI to adjust settings. For example, you may want to set it so when you undock headset it answers automatically.

Jabra Motion Headset: As I mentioned earlier the headset itself is comfortable. The speaker portion slides up and down for added comfort and custom fit. The mic boom is the “on/off” switch so you can clearly see if the headset is on or off. The volume adjustment is touch sensitive, merely stroke back of headset up or down to adjust volume. The answer/hang-up button is easily located right on the speaker portion or if available, utilizes voice activation. Also, there is a little button under the mic that allows you to activate voice commands. In addition to Bluetooth, the Jabra Motion also supports NFC (Near Field Communication) technology. Also has “motion sensors” however not certain how/what that is for just yet. There is a “Busylight” indicator on the earpiece to show others if you are in a call. This is headset is just jam-packed with features. I’ll list more below…

Jabra Motion Office
Jabra Motion Office

Audio Quality: The audio quality was much better than expected. Manufacturers have really been stepping up their game when it comes to professional grade Bluetooth’s. I volume is loud enough and I can hear clearly. My transmit quality seems to be good as I haven’t had any complaints.

Talk Time: Jabra states up to 7hrs. I have been on back to back hour long conference calls plus many short calls throughout an 8hr day and the Jabra Motion has lasted.

Switching from mobile to PC calls is a snap via Touchscreen.

Conclusion: If you are a professional that would benefit by having one headset to connect/pair to multiple devices in and out of the office, the Jabra Motion Office is your solution.

Connect to your desk phone (supports EHS and/or Handset Lifter for remote answer/hang up feature), PC/Laptop via USB cable or included USB Bluetooth dongle AND your mobile device (smartphone or tablet). The audio quality is very good and the Motion has enough talk time to make it through a busy day. The included soft pouch and spare micro-USB charging cable really comes in handy so you can keep your Motion charged in and out of the office.

I believe Jabra has a really great solution with the Jabra Motion Office.

HEADSET FEATURES

  • ƒƒ Motion sensor technology
  • ƒƒ Power Nap for extended battery performance
  • ƒƒ Intelligent volume control
  • ƒƒ NFC technology
  • ƒƒ Volume touch controls
  • ƒƒ Voice controls
  • ƒƒ HD Voice and A2DP music streaming audio
  • ƒƒ Wireless freedom – Up to 100m/300ft
  • ƒƒ Noise Blackout™ 3.0
  • ƒƒ Wind noise protection
  • ƒƒ Jabra SafeTone™
  • ƒƒ Busylight indicator
  • ƒƒ Adjustable height for a perfect fit

TOUCHSCREEN BASE FEATURES

  • ƒƒ4-inch color touchscreen
  • ƒƒ Desk phone, PC and Mac, and Bluetooth® mobile device connectivity
  • ƒƒ Touchscreen-guided setup for desk phone, PC and Mac, and mobile device connections
  • ƒƒ Touchscreen call control for all connected phones
  • ƒƒ On-screen caller ID (mobile devices, PC and Mac only)
  • ƒƒ Touchscreen Dial-pad (mobile devices and supported softphones only)
  • ƒƒ Headset recharge docking cradle

Jabra Link 265

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We received the Jabra Link 265 USB Training-Y for Jabra QD Headsets a little while back however just now getting around to writing about it.

In the Box:  Jabra Link 265 USB Training-Y Cable with inline control, Jabra Link 265 Quick Start Guide

Jabra Link 265

 

Set Up: The Jabra Link 265 is very easy to set up. Just plug into USB port and you’re done. Connect two Jabra Headsets with Quick Disconnect (QD) like the new BIZ 2300 Series Headsets. The green birdband is for agent and the red is for supervisor.

Jabra Link 265

Use: Once you have Jabra Link 265 and headsets connected you are ready to use. The softphone/pc based application will determine whether or not you will have call control via inline control. I have Microsoft Lync (now Microsoft Skype for Business) and was able to answer/hang up, adjust speaker volume and mute. One of the cooler features of this Jabra device is that you have the option to mute the supervisor headset and place it in listen only mode. Or, you can have both headset wearers receive and transmit.

Jabra Link 265

The audio quality was very good on my end as well as to the folks I called.

Conclusion: This Jabra solution is a must have for contact centers or any organization that requires supervisor or “buddy” training in a softphone environment. To date, there is no such thing as a training-y for USB headsets (It’s a PC/USB thing – only recognizes one audio path at a time). This is a much cleaner solution. Currently customers need two QD headsets, Training-Y and QD to USB Adapter to accommodate training. For those who have done this understand that is a LOT OF CABLE all over the place. This is a much, much cleaner solution; just two Jabra QD headsets and the Jabra Link 265 USB Training-Y. Very awesome product and solution!

BIZ 2300 USB Duo

BIZ 2300 USB Duo MS Review

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Unboxing: The BIZ 2300 USB Duo comes packaged in one of the space-saving Jabra boxes. The headset is inside a Styrofoam-like bag. Included is a Quick Start Guide and Warranty info.

Headset: I happen to be evaluating the dual ear version that is Microsoft Lync optimized. Automatically eyes are drawn to the ear cushions/speakers as they are different than most current headsets on market in terms of shape. The headband is also contoured and unlike most current headsets. The speakers swivel to lay flat plus they swivel up and down slightly to contour to ear. One of the coolest things is the 360-degree rotating boom.  The microphone can be easily positioned to correct spot.

BIZ 2300 USB DuoBIZ 2300 USB Duo

 

 

USB Inline Control: The USB inline control is pretty nice. Big, pronounced buttons allow you to easily control: Mute, Volume, Answer/Hang Up as well as Hold button that places call “on hold” and resumes call. My complaint with this is the same as for ALL the other USB headset manufacturers. The inline control is too far down the cable which when sitting, places the control just above my ankle. This makes it challenging to easily use. Additionally, no lapel clip so I can’t clip the cable to help keep the inline control up higher in a more manageable position. For now, I wrap cable behind my neck.

BIZ 2300 USB Duo

Comfort: it’s a really comfortable headset, fits nicely.

Set Up: Set up was fairly straight forward. I took USB cable and connected to an open USB port on my PC tower. Appropriate drivers were installed and headset becomes Audio Device you can select via Microsoft Lync client.

It also becomes a device that can be managed via Jabra PC Suite:

Audio Quality: The audio quality is very good. The speakers provide a nice clean, clear sound. The transmit levels appear to be good. I haven’t received any complaints in reference to transmit. The mic seems to be sensitive and “on” all the time because if I breathe it seems to pick it up.

Summary: I’ve only used a few days now but so far so good. I had initially received a non-Lync version (standard UC model) and I experienced issues connecting calls. Either it wouldn’t answer or I couldn’t hear the person on the other end once call did connect. I still continue to experience not being able to hear caller immediately on some calls. It seems to be a sporadic issue that is corrected by placing calls on hold and resuming the call. Other than that, BIZ 2300 USB Duo MS is working well.

Update 10/18/13: I was able to correct the issue of the lag/delay by going into my PC Control Panel –> Hardware & Sounds –> Setting BIZ 2300 as “Default” Playback and Recording. After I did that I had no further issues. I found the headset to be very comfortable enough for all-day wear. Unlike its competitors, I did enjoy the “Hold” button/feature BIZ 2300 USB offered.

 

 

Review of Jabra Link 850

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Review of Jabra Link 850

This is our review of the review of the  Jabra Link 850. The Link 850 is a new amplifier/switcher box that allows you to connect to a PC and Desk Phone. In our case we are connected to a Polycom CX600 phone plus our Microsoft Lync (Now Jabra Direct) client online.

What’s In the Box: Link 850, Jabra QD to Modular Lightweight Coil Cable, USB Cable, Telephone Interface Cable, Switch Cover with Screw, Secondary Locking Cover

 

Review of Jabra Link 850

Set Up: Set up was fairly simple following the included Quick Start Guide. I connected the USB cable my PC. Next I connected the QD cable and then the telephone interface cable to telephone. Because I will primarily be making Lync calls via my PC I switched the Telephone to PC switch to the PC icon. Not certain having the Telephone/PC switch on the underside of the Link 850 is the best placement. The switch should be on top where it can be easily accessed. The handset/headset switch is prominently located on the top portion of the Link 850.

Review of Jabra Link 850

Use: In our Review of Jabra Link 850 we made initial test call using a GN2025-NC headset. The sound quality on my end was really good. I had to decrease the volume which was simple via the large scroll volume control directly on top of base. Our voice platform is Microsoft Lync 100% of calls run through my PC. That meant there is no need to transfer between phone and PC. I like the large mute button. In call centers that is a “must have” feature. You can easily see if you are muted or not.

I have multiple Lync optimized devices connected to PC to include Polycom CX600, Jabra PRO 9470, Plantronics Calisto P830-M and Plantronics Savi 740-M. Although I selected Link 850 as audio device. When calls came in, they would route to the PRO 9470. If I made a call, it would go through the Link 850 & GN2025.

I watch multiple videos online. After going to control panel on PC and selecting the Link 850 as default audio device, PC audio from videos would automatically default to the Link 850/GN2025.

Audio Quality: The audio quality of receive and transmit were very good. I had no complaints in terms of my transmit volume or quality. The speaker/receive quality was really good. As I mentioned earlier, I had to initially turn down the volume.

Comments: I like the smaller form factor/footprint. I like the secondary headset port for training purposes. A concern some folks may have is that when using two headsets on Link 850, neither headset wearer can hear the other headset wearer. Both can hear the caller and the caller can hear both persons. Will the inline mute switch work in this scenario? Customers will ask. Will standard Training-Y cables work?

Call Center Agents with limited workstation space will appreciate this smaller Link 850. I didn’t really read the instructions (as most folks will not) so I don’t know what the other two switches do. There is a switch with an icon of a music note and “OFF”. There is another switch with what appears to be an icon of a head wearing headphones and “OFF”. Just by looking, I don’t what those switches do. For the music note I assumed “streaming music” but I’m not certain. Then there is the circular cover with the icons of a closed and open lock. I opened it to see what was under cover. Just by looking, Still not certain what the purpose is nor what the second circular cover is for.

I have access to USB ports however, there are call centers and companies that don’t give their employees access to USB ports due to security issues. That causes concern in reference to power. There is optional USB AC Adapter connection available.

Conclusion: I like the direction Jabra is headed in terms of reducing size of amp while adding more functionality capability. Removing battery cost factor is going to be a benefit to many organizations. Removing the need for AC power is also a benefit in organizations that don’t have AC outlets available. Of course regardless of what you do to an amplifier, the fact remains the audio quality must be on point and the Link 850 delivers with great audio quality in both receive and transmit. There are some concerns and issues that I would like to see ironed out before firm decision is made to replace GN8000 and GN8050-TCA. I don’t have any pricing so I couldn’t offer feedback in that regard.

Jabra PRO 930

Jabra PRO 930

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Model: Jabra PRO 930 USB (930-65-503-105) Optimized for Microsoft Skype for Business

Jabra PRO 930

Set Up

Set up is fairly simple. There are only two cables to connect; the AC power to outlet or power strip and USB cable to PC or laptop USB port. Additionally, I have Jabra PC Suite installed (which is now Jabra Direct).

Jabra Pro 930
Jabra Pro 930

 

We have Microsoft Lync (now Microsoft Skype for Business) so the PRO 930 was recognized once connected to USB port and became one of my device choices (I also have PRO 9470, Savi 740 and CX600 connected to the same PC). I charged for about an hour before I began to use.

 Jabra PC Suite (Now Jabra Direct)

Jabra Pro 930
Jabra Pro 930

Wearing Styles

I wore the Jabra PRO 930 headband style. It’s comfortable. Pretty standard headband fit. Replaced to ear hook for today. Changing from headband to ear hook was fairly simple. Snap off the headband and snap on ear hook. I personally am not a fan of over-the-ear. So far it’s comfortable. I’ll see how it feels after a full day of wear. Changing wearing from right to left ear was also fairly easy. May want to consider including instructions on how to change ear hook from right to left ear. A first-time headset wearer may not know you can pull the ear hook off and I didn’t see anything in the hard copy Quick Start Guide.

Jabra Pro 930
Jabra Pro 930
Jabra Pro 930

Sound Quality

I have made and taken calls on the Jabra PRO 930. The speaker volume is good. You do have to remember where the “+” and “-“ keys are depending on whether you are wearing it on the right or left ear. If on right ear “+” is the top button. If on left, it’s the bottom button.  The transmission volume and sound is good. I did have one instance where I “cut out” for a brief moment. For now, we’re attributing that to the internet connection. It hasn’t happened since. The noise-canceling microphone is sufficient for my work environment. It suppresses background noise.

Range

I don’t have exact range, however, I am able to roam around the entire 2nd floor of our office without losing the call or the sound quality degrading on the Jabra PRO 930. From my desk to the end of one corner of our building is about 60ft. It’s about 90ft-110ft to the other corner of our office.

Design/Comfort/Durability

It’s a clean design with a small footprint that doesn’t take up much desktop real estate. I have worn now for a few days both headband and over the ear style. Both styles are relatively comfortable but I prefer headband style and is comfortable and light enough to be worn for an 8hr work day. I’ve only had a few days so I can’t answer to durability but so far so good.

Summary

Overall the Jabra PRO 930 appears to be a very good product. It’s easy to set up, use and operate. It’s comfortable and light enough to be worn all day. The Jabra PRO 930 tested comes in at $285.00.