A YouTube viewer recently inquired about the difference between the EPOS IMPACT 400 Series and the IMPACT 800 Series wired headsets. It’s a great question and one that many IT buyers, hybrid workers, and open office professionals are asking as they evaluate their options.
While both series deliver exceptional audio and noise-canceling microphone performance, each is tailored for specific work styles, noise levels, and user preferences. In this blog, we’ll break down the key differences, outline the ideal use cases, and share real-world mic tests to help you decide which model is right for you.
Open offices, shared workspaces, high-noise environments
Price Point
💰 Budget-friendly
💼 Premium-grade
*MSRP found on the EPOS website at the time of writing this blog. Pricing subject to change.
Hear the Difference: Real-World Mic Tests
We tested both the IMPACT 400 and 800 Series headsets against loud blender noise to simulate distracting work environments. See (and hear) how they perform:
▶️ EPOS IMPACT 460 vs. Running Blender Noise
▶️ EPOS IMPACT 860T ANC vs. Running Blender
Both offer solid voice pickup, but the IMPACT 800 Series with its adaptive ANC and AI-powered microphone significantly improves intelligibility in challenging noise environments.
Final Thoughts
Choose the IMPACT 400 Series if you need a reliable, comfortable, and affordable headset for calls and meetings in less noisy settings.
Choose the IMPACT 800 Series if you want the best of EPOS’ AI-enhanced voice tech, ANC for focus, and all-day comfort in busy workspaces.
🧠 Still not sure which one to choose?
Partner with a headset subject matter expert like Call One, Inc./Hello Direct for unbiased guidance, real-world demos, and personalized support.
https://calloneinc.com/wp-content/uploads/2025/08/EPOS_Impact_blog_header.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-08-26 22:31:062025-09-30 10:11:27EPOS IMPACT 400 vs. IMPACT 800: Which Wired Headset Is Right for You?
In the ever-evolving world of hybrid work, the tools we use to stay connected can significantly impact productivity, comfort, and communication clarity. Yealink, a leading name in business communications, offers two impressive wireless Bluetooth headsets tailored for professional use, the BH70 and BH74.
While both are engineered with Yealink’s commitment to high-quality audio, comfort, and cross-platform compatibility, they serve slightly different needs. Whether you’re a hybrid worker, remote professional, or office-based employee, understanding the key differences and ideal use cases for each model is essential for making the right choice.
Professional-Grade Audio: Both headsets feature high-quality speakers with wideband audio support and Yealink’s Acoustic Shield noise-canceling technology, ensuring clear calls across platforms like Microsoft Teams, Zoom, and Google Meet.
Multi-Platform & Multi-Device Support: Each model connects to up to eight devices and can maintain two simultaneous Bluetooth connections, ideal for users who switch between PC, mobile, and tablet.
All-Day Comfort: Both are engineered for extended wear, featuring ergonomic designs. In real-world testing, I found both headsets to be extremely lightweight and comfortable, even after hours of continuous use.
User-Friendly Features: Controls are intuitive, with quick access to mute, answer/end calls, and adjust volume. Both headsets are managed via Yealink’s software tools for customization and firmware updates.
Key Differences & Ideal Use Cases
Yealink BH70: The Versatile Workhorse
The BH70 is ideal for office professionals, remote workers, or customer service personnel who require a dependable, comfortable Bluetooth headset with exceptional talk time (up to 35 hours). It does not include ANC, making it more suitable for moderate noise environments, such as home offices or quiet shared spaces.
It’s a fantastic choice for:
Cost-conscious buyers who still want premium quality
Workers in moderately quiet environments
Users who value long talk time and a lighter frame
The included soft carry pouch makes it a practical choice for day-to-day commutes or remote setups where the headset stays in one place for the most part.
Yealink BH74: The Premium Hybrid Solution
The BH74 steps up with Hybrid Active Noise Cancellation, dual busy lights, and automatic wear detection. With a protectivehard-shell case, fast charging, and Teams Premium Open Office certification, it’s ideal for hybrid workers who frequently move between locations, noisy environments, or open-plan offices.
It’s an excellent choice for:
Knowledge workers, executives, and hybrid professionals
Employees working in noisy offices, coworking spaces, or while traveling
Users who want cutting-edge features like wear detection and immersive audio
The included hard case provides added protection for on-the-go use, making it better suited for travel and hybrid scenarios.
While the BH70 and BH74 share many similarities in terms of audio quality, wireless performance, and user comfort, your choice should ultimately depend on your work environment, feature preferences, and noise control requirements.
If you’re still unsure, that’s where working with an authorized Yealink headset reseller and subject matter expert, such as Call One, Inc./Hello Direct, can make a huge difference. We’ve done the testing, know the use cases, and can guide you toward the solution that best fits your workflow.
💬 Need Help Finding the Right Fit?
Let our team help you evaluate and test the headset that aligns best with your business needs. Whether you’re outfitting a single employee or deploying hundreds of headsets across departments, Call One, Inc./Hello Direct is here to assist from selection to setup.
https://calloneinc.com/wp-content/uploads/2025/08/Yealink-BH70vsBH74_blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-08-17 15:49:242025-08-17 15:49:26Yealink BH70 vs. BH74: Which Bluetooth Headset is Right for You?
Shokz has officially announced the End of Life (EOL) for the original OpenComm2 UC headset. While it was a groundbreaking device that introduced bone conduction technology to the business headset world, it’s time to make way for the next generation: the Shokz OpenComm2 UC 2025 Upgrade.
If you’re currently deploying or considering the legacy model, now is the perfect time to switch to the enhanced version. You’ll gain better charging, software compatibility, and long-term support all at the same MSRP of USD 199.95.
🔄 What’s New in the Shokz OpenComm2 UC 2025 Upgrade?
The new 2025 Upgrade model builds upon the legacy OpenComm2 UC, adding critical improvements designed for the hybrid and mobile workforce.
✅ USB-C Charging (No More Proprietary Cable!)
One of the most significant improvements is the switch from a proprietary magnetic charging cable to a standard USB-C charging cable, making it easier to charge from virtually anywhere and reducing cable clutter.
✅ Shokz Connect Software Support (Launched Jan 7, 2025)
The Shokz Connect desktop software offers full functionality on the 2025 Upgrade model, allowing users to:
Pair the wireless adapter with new devices
Switch EQ modes
Change voice prompt language
Upgrade firmware for both the headset and the adapter
By contrast, the EOL model only supports firmware updates via Shokz Connect no additional settings can be adjusted.
✅ Shokz App Compatibility
2025 Upgrade: Supports the Shokz App (Android only)
EOL model: No support for the Shokz App
✅ Loop USB-A/USB-C Adapter
Both models include the versatile Loop adapter (Loop110 for EOL, Loop120 for Upgrade), providing seamless connectivity to both USB-A and USB-C ports.
✅ Zoom Certification
Both versions are Zoom-certified, ensuring seamless integration with Zoom Meetings and calls.
Full functionality: EQ switch, prompt language, adapter pairing, and firmware updates
Firmware Upgrades
Headset + Adapter (limited)
Headset + Adapter (comprehensive)
Battery Life
Up to 16 hrs talk / 8 hrs listening
Up to 16 hrs talk / 8 hrs listening
Quick Charge
5 mins = 2 hrs talk
5 mins = 2 hrs talk
Water Resistance
IP55
IP55
Weight
35g
35g
Compatibility
PC & Mac (via adapter)
PC & Mac (via adapter)
Price
USD 199.95
USD 199.95
🎧 What Makes Shokz Unique?
Bone conduction technology sets Shokz apart from traditional business headsets. By conducting audio through the cheekbones, your ears stay open, allowing for:
Improved situational awareness
Better comfort during long meetings
Compatibility with PPE (earplugs, face shields, helmets)
🎥 Watch first-time reactions to Shokz here:
🤝 Work with a Trusted Shokz Partner
If your organization is planning to deploy the OpenComm2 UC 2025 Upgrade, be sure to engage with a trusted Shokz partner like:
📞 Contact Us Directly for help choosing the right headset configuration for your business environment.
💡 Final Thoughts
With the original OpenComm2 UC model now EOL, organizations should begin transitioning to the 2025 Upgrade for continued support, compatibility, and improved device management.
You still get the same lightweight, comfortable, and open-ear experience but with enhanced software support, more effortless charging, and better long-term value.
📦 Upgrade smarter. Choose a headset that works with you, not against you.
https://calloneinc.com/wp-content/uploads/2025/08/Shokz_OpenComm2UC_2025_blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-08-03 22:24:072025-08-03 22:24:08Shokz OpenComm2 UC is Now End of Life — Upgrade to the 2025 Model for Enhanced Features and Functionality
In today’s hybrid work environment, professionals require flexible, high-performing headsets that enable them to stay connected, whether working in a quiet home office or a bustling open space. Yealink has addressed these evolving needs with its WH64 Hybrid and WH68 Hybrid wireless headsets.
While both headsets deliver seamless DECT and Bluetooth connectivity, as well as exceptional audio quality, they are designed for slightly different use cases. In this blog, we’ll cover the ideal scenarios for each, highlight their key similarities and differences, and help you decide which is best for your work style.
💬 Have questions about compatibility or which model is best for your team? Contact us, and one of our experts will assist you.
Ideal Use Cases
Yealink WH64 Hybrid
Perfect for:
Users who alternate between desk and mobile setups
Home or office workers needing wireless range without ANC
Budget-conscious teams seeking certified performance
Call center or help desk roles
Yealink WH68 Hybrid
Ideal for:
Professionals working in open offices or noisy environments
Executives or managers needing superior audio clarity and ANC
Teams prioritizing secure and private communications
Users who prefer immersive stereo audio with Hybrid ANC
Key Similarities
Feature
WH64 Hybrid
WH68 Hybrid
Wireless Technology
DECT + Bluetooth 5.2
DECT + Bluetooth 5.3
Range (DECT)
Up to 150m / 492ft
Up to 150m / 492ft
Audio Bandwidth
20 Hz – 20 kHz
20 Hz – 20 kHz
Battery Life (BT mode)
Up to 32 hours (dual)
Up to 32 hours
Certified for Microsoft Teams
Yes
Yes
DECT Dongle Included
Yes (WDD60)
Yes (WDD60)
Key Differences
Feature
WH64 Hybrid
WH68 Hybrid
Active Noise Cancellation
❌ Not Available
✅ Hybrid ANC (Feedforward + Feedback)
Acoustic Shield Technology
Acoustic Shield 2.0 (3 mics)
Acoustic Shield 3.0 (4 mics + 2 ANC mics)
Microphones
3 MEMS Microphones
6 MEMS Microphones
Wearing Style Options
Mono or Dual
Stereo Only
Accessories
Drawstring Bag
Carrying Case
Bluetooth Version
5.2
5.3
Weight (Dual)
151g
155g
Advanced Call Security
Standard DECT Security
DECT Secure (Level C) with Frequency Hopping
Additional Controls
Basic call & mute controls
Play/Pause music, Ambient sound toggle
Why Work with a Headset Expert Like Call One, Inc./Hello Direct?
Choosing the right professional-grade headset isn’t just about specs—it’s about use case, compatibility, and deployment support. That’s where working with a Yealink Certified Headset Solution Professional and authorized reseller like Call One, Inc. / Hello Direct makes all the difference.
We help:
Match headsets to your business needs (Teams, Zoom, softphones, etc.)
Validate device compatibility with your existing UC environment
Support pre- and post-sale questions including setup and usage
Provide real-world headset demos from our Customer Experience Center
🎧 Ready to upgrade your headset experience? Request a Quote for Yealink Headsets today!
Final Thoughts
Both the Yealink WH64 Hybrid and WH68 Hybrid are excellent options for today’s hybrid workforce. Your choice will depend on your environment and specific communication needs:
Choose WH64 Hybrid if you want a lightweight, cost-effective headset without ANC.
Opt for WH68 Hybrid if you require premium noise cancellation and enhanced call clarity in louder settings.
If you’re still unsure which one fits best, we’re here to help.
👉 Contact us for personalized guidance. 📩 Request a Quote for volume pricing and deployment assistance.
https://calloneinc.com/wp-content/uploads/2025/07/Yealink-WH64_WH68.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-08-01 17:43:202025-08-01 22:22:19Yealink WH64 Hybrid vs WH68 Hybrid: Which Headset is Right for You?
In today’s hybrid work landscape, many organizations are facing a surprisingly common problem: more employees than desks. As businesses navigate the complexities of return-to-office (RTO) mandates and flexible schedules, workspace planning and management have become mission-critical.
To help shed light on how companies can tackle this growing challenge, I sat down with Chuck Applegarth, Global GTM Strategy Lead at Logitech for Business, to discuss how Logitech is blending hardware and software to streamline the employee experience while giving IT and facilities teams the data and tools they need to adapt.
👉 Watch the full video here:
🔍 Key Workplace Trends: RTO 2.0
Chuck described the current phase as “Return-to-Office 2.0”, where organizations are mandating employees to come back but quickly realizing they lack the physical space to support everyone. This has created urgency around optimizing existing spaces, understanding utilization patterns, and creating frictionless experiences for employees.
“They’re mandated to come back, and then they realize, hey, we don’t have enough space for everybody.” – Chuck Applegarth, Logitech
🧠 Why Data-Driven Decisions Matter
Organizations can no longer guess how their spaces are being used. Logitech’s solutions provide telemetry data, such as:
Occupancy levels
Room temperature and CO₂
Heat maps of usage
Peripheral availability at hot desks
With these insights, teams can reconfigure spaces (more huddle rooms? fewer large conference rooms?) based on real behavior, not assumptions.
💼 Logitech’s Approach: Hardware + Software
Chuck emphasized that workspace management isn’t just about deploying hardware or software independently; it’s the combination of both that creates a seamless experience.
Offers front-facing ports for employee convenience and a visual cue display that shows booking status
“These things are growing legs… With Logi Dock Flex, we can alert IT when something goes missing.” – Chuck Applegarth
🖥️ Managed Experiences with Logitech Sync
Logitech Sync is the backbone that connects everything. It allows IT and Facilities teams to:
Monitor desk and room usage
Configure and manage deployments at scale
View occupancy trends across departments or locations
Pair it with the Logitech Tune App for a personalized experience on mobile or desktop.
🤝 Integrations with Microsoft Teams, Zoom & Appspace
Logitech solutions integrate seamlessly with leading platforms like:
This makes adoption easier, especially when user experience consistency is key.
“Zoom is super mature in this space. The interface is awesome, the telemetry is awesome.” – Chuck Applegarth
🚦 Automating the User Experience
Perhaps one of the most exciting features? No-touch experiences.
Imagine walking into a phone booth and simply sitting down. A Logitech Spot detects your presence, and the scheduling panel outside turns red to show the room is in use. No buttons to press, no panels to navigate, walk in, and you’re good to go.
📽️ Ready to See It in Action?
If workspace optimization, hot desking, and hybrid work challenges are on your radar, this interview is packed with insights. 👉 Watch the whole conversation here:
About Call One, Inc./Hello Direct We help organizations make better-informed decisions about audio and video collaboration solutions by testing, demonstrating, and supporting real-world deployments across brands like Logitech, Jabra, Yealink, Poly, and more.
Need help navigating your workspace strategy? Contact us today to schedule a virtual or in-person demo.
https://calloneinc.com/wp-content/uploads/2025/07/b2b-solution-advanced-0324.webp10131800Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-07-27 16:16:192025-07-27 16:16:21Workspace Management in the Era of Hybrid Work: Logitech’s Smart Approach
For years, organizations have deployed entry-level USB headsets to new hires with the only requirement being that they fall within or under a certain dollar amount. Unfortunately, recipients of these low-cost, budget-friendly, and let’s face it, “cheap” headsets find them uncomfortable, unattractive, and lacking essential functionality. Many often do not use them, and they remain in their package in a desk drawer, never to see the light of day. Many employees end up buying a headset that may not be authorized, compatible, or certified with your organization’s existing collaboration platforms. That’s no longer the case.
Today’s new wave of low-cost, entry-level USB corded headsets from Jabra, EPOS, and Yealink offer vastly improved comfort, build quality, and features, delivering real value for cost-conscious organizations, new hires, and occasional headset users. Whether you’re deploying headsets to thousands or just outfitting a hybrid team, these models offer professional-grade functionality without the premium price.
Notable Improvements Over Legacy Entry-Level Models
Gone are the days of bulky, plastic headsets that scream “budget.” This new breed is:
Comfortable enough for long meetings
Stylish enough for on-camera use
Functional enough for enterprise deployments
And most importantly, they look and feel like higher-end models, making them ideal for mass deployment across today’s hybrid workforces.
Featured Models at a Glance
Jabra Evolve 10
MSRP: $39 (Web Price $26.99)
Part Number: 2699-820-109
USB-A only, stereo model
Inline Controls: Volume Up/Down, Mute
Mute sync with Microsoft Teams & Zoom (not certified)
Mic can be worn on the left or right
Not manageable via Jabra Direct/Xpress
Packaging: Plastic bag
Sustainability: Over 50% recycled plastic, TCO certified
In the Box: Headset, leather-feel ear cushions, USB controller, warnings/declarations
EPOS Impact 100 Series
MSRP: $65
Part Numbers: 1001419 – Mono MS (Teams), 1001420 – Stereo UC, 1001421 – Stereo MS (Teams)
USB-C + USB-A (adapter included)
Inline Controls: Volume, Mute, Answer/End, Teams button (on MS models)
Managing headsets at scale is just as important as selecting the right model. Both EPOS and Yealink offer remote device management solutions that allow IT teams to configure, update, and maintain headset fleets from any location.
🛠️ Management Overview:
Jabra Evolve 10 Not manageable via Jabra Direct or Jabra Xpress. This model is designed as a simple, reliable, plug-and-play headset.
EPOS Impact 100 Series Manageable via EPOS Connect for local settings and via EPOS Manager, a centralized solution for managing, updating, and configuring EPOS audio devices across global teams. 🔗 eposaudio.com/software-epos-manager
Yealink UH42 SE Series Manageable via Yealink USB Connect and the Yealink Management Cloud Service (YMCS), a powerful tool that enables remote monitoring, updates, and settings configuration across multiple devices. 🔗 Yealink Management Cloud Service
These platforms enable easy deployment, tracking, and support of devices across hybrid and in-office workforces.
Choosing the right headset is just the beginning. As a Yealink Certified Headset Solution Professional and trusted partner of Jabra and EPOS, we don’t just sell hardware; we help you make informed, strategic decisions.
Proof of Concept (POC) and Pilot Programs
Digital Evaluation Surveys for User Feedback
Pre- and Post-Sales Technical Support
Integration Guidance with Collaboration Platforms
Whether you’re deploying 10 or 10,000 headsets, our team is here to help streamline the process and reduce complexity.
Final Thoughts
Instead of being hidden away in a drawer, these new entry-level USB corded headsets from Jabra, EPOS, and Yealink prove that budget-friendly doesn’t have to mean barebones. Solid audio performance, a comfortable fit, and platform compatibility, including Teams certification and device management on select models, make these excellent choices for organizations seeking quality at scale.
Ready to test one out or deploy across your workforce?
https://calloneinc.com/wp-content/uploads/2025/07/Affordable-Doesnt-Mean-Cheap-blog_1.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-07-22 23:22:522025-07-22 23:22:54Affordable Doesn’t Mean Cheap: The New Generation of Entry-Level USB Headsets from Jabra, EPOS, and Yealink
In today’s hybrid and flexible work culture, the definition of a “workplace” is broader than ever. Whether you’re in an open office, working from your kitchen table, dialing in from a coffee shop, or seated in a coworking space, one thing remains constant: background noise.
That’s why I test headsets in real-world settings, not just in controlled environments. It’s the only way to demonstrate how professional-grade headsets perform where people work.
Of course, I run into a few limitations. My dog doesn’t bark on command (as convenient as that would be), and I don’t have young children or babies at home. So when I simulate those sounds, I do my best to replicate the appropriate decibel levels using external sound sources, like speakers or blenders. It’s not perfect, but it’s close enough to get a real sense of performance.
These tests are more than engaging content—they help people see firsthand why selecting the right headset for their work environment is essential.
Two Sides of Noise Management
Noise-Canceling Microphones (NC Mics): Help others hear you clearly by reducing the background noise your mic picks up.
Active Noise Canceling (ANC) Speakers: Help you stay focused by minimizing ambient noise around you.
Whether you’re taking calls in a noisy office or trying to focus at home with barking dogs and appliances running in the background, the right headset can dramatically improve your communication and productivity.
Common Background Noises & Typical Decibel Levels by Work Environment
Here’s a breakdown of what you might hear in different work environments and why your headset needs to be equipped to handle it.
🏢 Open Office & Cubicle Jungle
Common Noises:
Coworker conversations
Phone calls
Office equipment (printers, keyboards)
Footsteps, chair movement
Ambient chatter
Typical dB Levels:
Normal office noise: 50–60 dB
Group discussions or laughter: 60+ dB
Office equipment: 50–60 dB
🏠 Home Office
Common Noises:
Dishwasher, washing machine, HVAC
Family or roommates talking
Outdoor traffic, lawnmowers, neighbors
Pets: Dog barking: 80–100+ dB, Cat meowing: 45–65 dB
Babies crying: 90–120+ dB
Typical dB Levels:
Quiet home: 30–40 dB
Dishwasher: ~55 dB
Vacuum: ~70 dB
Lawn mower (outside): ~90 dB
Dog barking: 80–100+ dB
🚗 Typical Traffic Noise Levels Near Busy Streets and Highways
If you work from home or take calls near a busy street or highway, traffic noise can be a major disruptor, especially during meetings or focused work. Depending on proximity, traffic volume, and the types of vehicles passing by, the decibel levels can easily exceed recommended thresholds for health and comfort.
Common Decibel Ranges:
Location/Condition
Typical Noise Level (dBA)
Busy city street (average)
70–75 dBA
Highway traffic at 50 feet
70–80 dBA
Car at 65 mph (close range)
65–73 dBA
Heavy traffic in urban areas
Up to 84 dBA
Emergency sirens nearby
Up to 120 dBA (brief peaks)
Note: The World Health Organization recommends keeping average outdoor noise below 53 dBA during the day for health reasons. That’s often exceeded near roads and highways.
Factors that influence traffic noise:
Distance: Noise drops about 3 dB for every doubling of distance from the road.
Barriers: Fences or vegetation can reduce noise by 10–15 dB.
Vehicle type: Trucks, motorcycles, and buses are louder than standard cars.
Time of day: Morning and evening rush hours tend to be the loudest.
⚠️ Long-term exposure above 70 dBA can increase the risk of hearing issues and contribute to fatigue and stress.
If you’re working near a busy road, selecting a headset with high-performance NC mics and ANC speakers is critical for clear calls and better focus.
☕ On-the-Go (Cafés, Airports, Public Spaces)
Common Noises:
Conversations and crowd noise
Espresso machines, blenders
Public announcements
Music or traffic in the background
Typical dB Levels:
Café/restaurant: 60–70 dB
Airport terminal: 60–70 dB
Busy street or blender: 70–85 dB
Watch Now! Headset Mic vs Blender: Noise-Canceling Mic Tests
🧑💻 Third Workplace (Coworking Spaces, Libraries, Shared Offices)
Common Noises:
Conversations, typing, and mouse clicks
Background music or white noise
Footsteps and chair movement
Typical dB Levels:
Coworking space: 50–65 dB
Library (quiet zone): 30–40 dB
Sound-masked environment:~45–48 dB
📊 Summary Table
Environment
Common Noises
Typical dB Level
Open Office
Conversations, phones, and printers
50–60+ dB
Office with Cubicles
Same, with some sound barriers
50–60 dB
Home Office
Appliances, pets, family, and outdoor noise
30–70 dB
Home – Dog Barking
Loud, sudden disruption
80–100+ dB
Home – Cat Meowing
Softer, frequent noise
45–65 dB
On-the-Go
Crowd, coffee machines, traffic
60–85 dB
Traffic Noise (Near Road/Highway)
Cars, trucks, sirens
65–84+ dB (peaks at 120 dB)
Coworking Space
Conversations, typing, and movement
50–65 dB
Library (Quiet Zone)
Whispering, turning pages
30–40 dB
⚠️ Prolonged exposure to noise above 85 dB can lead to hearing damage. Even persistent noise at lower levels can impact productivity and well-being.
🎧 Why This Matters
No one wants to keep asking, “Can you hear me now?” A high-quality headset with the right microphone and ANC speakers makes all the difference for you and everyone on the call.
Whether you’re managing clients from your home office, collaborating from a coworking hub, or working on the go, your headset should support your productivity, not hinder it.
🔍 Top Performing Headsets (as of July 11, 2025)
I test hundreds of headsets across brands. Here are some top performers that stand out in real-world work environments. (New models are released regularly; follow me on LinkedIn and subscribe to our YouTube channel for updates.)
🥇 EPOS Impact 1060T ANC
Connectivity: Computer (dongle) + Mobile
Teams Certified
Best overall noise-canceling mic
Good ANC speakers
Talk Time: Up to 20 hrs (ANC off, mobile only)
🥈 Logitech Zone Wireless 2
Connectivity: Computer (dongle optional*) + Mobile
Teams Certified for Native Bluetooth
Advanced Call Clarity for incoming audio
Strong ANC speakers
Talk Time: Up to 15 hrs (ANC on) / 18 hrs (ANC off)
🥉 Yealink WH68
Connectivity: Computer (DECT) + Mobile (Bluetooth)
First dual-mode DECT + Bluetooth headset certified for Teams
Longest wireless range in my tests
Comfortable with solid NC mic and ANC speakers
Talk Time: Up to 32 hrs (Bluetooth, ANC on) Up to 16 hrs (DECT mode)
💸 Great Value Bluetooth Headsets
Jabra Evolve2 55
Stereo and mono variants
Talk Time: Up to 16 hrs (ANC off) / 10 hrs (ANC on)
Yealink BH74
Talk Time: Up to 32 hrs (ANC on)
Optional charging stand
Teams-certified variants available
👂 Discreet Bone-Conduction Option
Shokz Opencomm2 UC
Open ear for situational awareness
IP55 rating: Sweat/water resistant
Talk Time: Up to 16 hrs
Great NC mic performance in a lightweight form factor
Let’s Talk Headsets
🎯 Call One, Inc. and Hello Direct have been helping businesses choose the right headsets since 1987. From open offices to remote teams, we’ll help you find a solution that supports your environment, workflow, and platform requirements.
📞 Contact us today to book a demo or get a personalized recommendation.
In the evolving landscape of hybrid work, organizations demand professional-grade headsets that offer secure, reliable, and flexible communication across devices and platforms. The EPOS Impact SDW 5000 Series rises to that challenge, delivering premium DECT wireless headset solutions engineered for enterprise use.
Despite its broad range of configurations, finding the right SDW 5000 model to meet your specific use case can be confusing. That’s why I created this simple matrix to help identify the best model based on three key criteria:
Wearing Style: 3-in-1, Monaural, or Binaural
Connectivity Needs: PC only, PC + Desk Phone, or PC + Desk Phone + Mobile
Microsoft Teams Certification: Yes or No
Why EPOS Impact SDW 5000?
The SDW 5000 Series offers:
DECT wireless freedom with secure encryption
Exceptional audio quality with EPOS Voice™ and noise-canceling microphones
All-day comfort with ergonomic designs and multiple wearing styles
Intelligent device management via EPOS Connect and EPOS Manager
Enterprise-grade durability and seamless integration with softphones and communications platforms
EPOS Impact SDW 5000 Model Comparison Matrix
Model
Wearing Style
Connectivity
Teams Certified
Impact SDW 5011
3-in-1
PC via DECT Dongle
No
Impact SDW 5013T
3-in-1
PC via base station
Yes
Impact SDW 5015
3-in-1
PC & Desk Phone
No
Impact SDW 5016
3-in-1
PC, Desk Phone, & Mobile
No
Impact SDW 5016T
3-in-1
PC, Desk Phone, & Mobile
Yes
Impact SDW 5031
Monaural
PC via DECT Dongle
No
Impact SDW 5033
Monaural
PC via base station
No
Impact SDW 5033T
Monaural
PC via base station
Yes
Impact SDW 5035
Monaural
PC & Desk Phone
No
Impact SDW 5036
Monaural
PC, Desk Phone, & Mobile
No
Impact SDW 5036T
Monaural
PC, Desk Phone, & Mobile
Yes
Impact SDW 5061
Binaural
PC via DECT Dongle
No
Impact SDW 5063
Binaural
PC via base station
No
Impact SDW 5063T
Binaural
PC via base station
Yes
Impact SDW 5066
Binaural
PC, Desk Phone, & Mobile
No
Impact SDW 5066T
Binaural
PC, Desk Phone, & Mobile
Yes
How to Choose
Ask yourself:
What devices will I need to connect to? Just a PC? Or also a desk phone and mobile?
Do I need a Microsoft Teams certified headset? This is essential for users relying heavily on Teams for communication.
What’s my preferred wearing style? 3-in-1 for flexibility, or a fixed monaural/binaural style for focused work.
Need help making the right choice? That’s where we come in.
https://calloneinc.com/wp-content/uploads/2025/06/IMPACT-SDW-500-blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-06-30 17:56:282025-06-30 17:56:33Choosing the Right EPOS Impact SDW 5000 Series Headset: A Simple Guide Based on Connectivity, Wearing Style, and Teams Certification
In today’s hybrid work environments, seamless communication is paramount. Microsoft Teams has become the collaboration hub for countless organizations, but equipping users with reliable, easy-to-use audio peripherals often comes with a hidden hassle: the USB dongle.
We’ve all seen dongles taking up valuable laptop ports, getting lost during commutes, causing minor setup frustrations, or even facing IT restrictions. While standard native Bluetooth connections often compromise audio quality or lack essential Teams call control features, relying on dongles hasn’t been a perfect solution.
Until now.
In collaboration with Microsoft, Logitech has introduced a groundbreaking solution: Microsoft Teams certification over native Bluetooth. The first headsets to achieve this milestone are the Logitech Zone Wireless 2 and Logitech Zone 305.
This isn’t just about pairing your headset via Bluetooth. This means that Microsoft has rigorously tested and certified that these specific Logitech headsets deliver a high-quality, fully integrated Teams experience directly through your computer’s built-in Bluetooth (specifically on Windows 11 with up-to-date drivers). This includes:
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams. Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Why Should Your Organization Consider the Zone Wireless 2 & Zone 305?
This native certification translates into significant benefits for both IT departments and end-users:
Simplified Deployment & Management: Say goodbye to tracking, distributing, and replacing lost dongles. Users simply pair the headset directly with their laptop, reducing IT setup complexity and hardware overhead. Logitech Sync compatibility also allows for remote monitoring and firmware updates.
Free Up Valuable Ports: No dongle means users regain a precious USB port for other essential peripherals, which is crucial on modern, port-limited laptops.
Enhanced User Experience & Mobility: Users enjoy the freedom of wireless audio without the tether of a dongle. This makes moving between home and office, or even just different rooms, completely seamless. The certified integration ensures Teams features work reliably, boosting productivity and reducing frustration.
Reduced IT Support Tickets: Eliminating the dongle removes a common point of failure (loss, damage) and potential compatibility issues, potentially lowering help desk requests.eams client.
Cost-Effective Options:
Zone 305:Offers a reliable, comfortable, and Teams-certified native Bluetooth experience at a price point ideal for mass deployment. It features noise-canceling mics and a lightweight design using sustainable materials.
Zone Wireless 2: Provides a premium experience with advanced features like hybrid Active Noise Cancellation (ANC), AI-powered noise suppression for both the user’s mic and incoming audio (via Logi Tune), personalized EQ, and replaceable components for longevity.
Future-Ready Connectivity
Adopting certified native Bluetooth aligns your organization with a more streamlined, dongle-free future for peripherals.
Making the Switch
For organizations utilizing Microsoft Teams on Windows 11, the Logitech Zone Wireless 2 and Zone 305 represent a significant step forward. They address the long-standing drawbacks of dongles while finally delivering the reliable, feature-rich experience users expect directly over native Bluetooth. While Logitech still offers dongle versions for specific use cases or environments with potential Bluetooth interference, this native certification offers unprecedented simplicity and flexibility.
Work with an Authorized Partner
Ready to simplify your headset deployment and empower your Teams users with a seamless, dongle-free experience?
Contact a Logitech for Business Authorized Reseller to get started:
Call One, Inc. – supporting large enterprises with pilot programs, proof of concept coordination, and enterprise-level headset rollouts.
Hello Direct – dedicated to helping Small and Midsize Businesses (SMBs) simplify device selection and setup.
Our teams can also help assess whether your existing laptops meet the technical requirements to support certified native Bluetooth functionality on Windows 11.
👉 Book a discovery call today and start planning your next audio refresh with the Logitech Zone Wireless 2 or Zone 305.
https://calloneinc.com/wp-content/uploads/2025/04/Logitech_No_Dongle_Blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-28 18:39:112025-04-28 18:39:13Ditch the Dongle, Not the Teams Experience
In today’s hybrid work and video-first world, choosing the right webcam for your organization is about more than just video quality, especially for federal, government, and secure environments. That’s where the JPL Vision Access webcam comes in. Designed with compliance, clarity, and convenience in mind, this webcam offers an ideal solution for both standard and secure applications.
TAA Compliant Webcam Built for Security and Flexibility
The JPL Vision Access webcam is TAA Compliant, making it suitable for U.S. Federal Government purchases and any organization that must meet Trade Agreements Act requirements. Plus, understanding the strict security protocols some agencies must follow, Vision Access can be ordered:
With integrated microphones – SKU: 575-400-004
Without microphones – SKU: 575-400-003
Some federal agencies prohibit the use of microphones in secure areas, and JPL has made it easy to comply with these regulations while still providing high-quality video conferencing capabilities.
Key Features at a Glance
Windows Hello Compatible Secure your device with fast facial recognition login using Windows Hello.
Full HD 1080p Resolution Deliver crystal-clear video for meetings, presentations, and collaboration.
Wide-Angle Lens Capture more of your space – perfect for group calls or shared office setups.
Auto-Focus & Light Correction Automatically adjusts for clear visuals, even in less-than-perfect lighting conditions.
Integrated Privacy Cover Physically blocks the camera when not in use to safeguard your privacy.
Plug-and-Play USB Connectivity No drivers or software are needed. Connect and go in seconds.
Flexible Mounting Options Mount to monitors, laptops, or tripods to suit your workspace.
Platform Compatibility Certified to work seamlessly with Microsoft Teams, Zoom, Google Meet, and more.
More Than Just a Webcam: A Full TAA-Compliant Portfolio
Vision Access isn’t just another webcam. It’s part of JPL’s broader portfolio of TAA-compliant solutions designed for today’s secure and mission-critical environments. From wired and wireless headsets to video conferencing systems and critical communications tools, JPL offers a comprehensive suite built to meet federal standards.
Let’s Talk About Your Requirements
If you’re interested in demoing, ordering, or learning more about the JPL Vision Access webcam or the broader JPL TAA-compliant portfolio, including headsets and conferencing solutions, please get in touch with Call One, Inc. or Hello Direct today.
We’re here to help you find the right technology that supports your communication needs securely, reliably, and in compliance with regulations.
https://calloneinc.com/wp-content/uploads/2025/04/JPL-Vision-Access.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-14 19:54:002025-04-21 14:43:01Secure, Compliant, and Clear: Meet the JPL Vision Access Webcam
