Tag Archive for: Remote Work

Poly Voyager 4300 UC Series

Poly Voyager 4300 UC Series – Solid solution for Work from Anywhere

The Poly Voyager 4300 UC Series is a solid solution for work from anywhere! Today’s hybrid work landscape includes corporate offices, branch locations, home offices, third spaces, and everywhere in between. Poly’s Voyager 4300 UC series are Bluetooth headsets that provide flexibility, connectivity, wireless freedom, and affordability!  

Poly Voyager 4300 UC Series

Flexibility & Connectivity 

The Poly Voyager 4300 UC Series out of the box supports PC/Mac connectivity via the included BT700 USB Adapter (dongle) and to your mobile devices via Bluetooth. Order the optional *Spare Voyager Office Base in UC and Microsoft variants if you require desk phone connectivity. You gain ultimate flexibility with these connectivity options, making for a solid hybrid work solution. You can have the Spare Voyager Office Bases in the corporate offices for connectivity to desk phones, and team members can take the Voyager 4300 series headset to use during their commute or from their home office.  

  • Voyager 4300 UC Series: Connects to PC/Mac via BT700 USB-A or USB-C adapter and a mobile phone via Bluetooth v5.2 
  • Voyager 4300 UC Series with Voyager Spare Office Base*: Connects to a desk phone (via telephone interface cable), computer (via USB-A or USB-C cable), and mobile (via Bluetooth) Line 3

Microsoft Teams certified versions include a dedicated Microsoft Teams button.  You can tap your headset Teams button to open and use the Microsoft Teams desktop app quickly. 

  • When not on a call, tap your Teams button to view Microsoft Teams app on your computer.  
  • When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.  
  • Note: Teams model and Teams desktop application required. Teams mobile application is not supported. 

What’s in the Box? 

The Voyager 4300 UC Series are available in single and dual-ear headband wearing styles to support team member preferences. They are available with or without a charging stand, not to be confused with the Spare Voyager Office Base. The Charge Stand acts as a place to set your headset down to charge. The Charge Stand does not offer additional connectivity options.  

  • Voyager 4300 UC Series without Charge Stand: Carry case, BT700 USB adapter, and charging cable (Charging cable length: 1.5 meters/ 4.9 feet) 
  • Voyager 4300 UC Series with Charge Stand: Carry case, BT700 USB adapter, Charge Stand, and charging cable. (Charging cable length: 1.5 meters/ 4.9 feet) Line 2
Poly Voyager 4300 UC Series

Professionals who prefer hands-free calls from their computer, mobile phone, and desk phone* are great candidates for the Poly Voyager 4300 UC Series. Business and IT leaders looking for hybrid work solutions for their team members should consider the Voyager 4300 UC Series. 

Wireless, Battery Life & Wired 

The Poly Voyager 4300 headsets are Class 1, Bluetooth v5.2, and supports multipoint connectivity. The headset can connect to two devices simultaneously and remembers up to eight devices.  

Supported Bluetooth profiles: A2DP, AVRCP, HSP, HFP 

Poly claims a wireless range of up to 50 meters or 164 feet from the Bluetooth adapter, and if connected via the Spare Voyager Office Base, they claim up to 91 meters or up to 300 feet. Please note that multiple factors can impact Bluetooth wireless range, including other Bluetooth and wireless devices, walls (type of building material), furniture, etc. We test wireless range and share in our YouTube videos.  

The Poly Voyager 4300 headsets provide up to 24hrs of talk time and up to 47 hours of listening time when used with the BT700 USB adapter. It takes 1.6 hours for a full charge, and there is a fast charge option that gives you up to 10 hours of listening time after 15 minutes of charging. You get up to 50 days of standby time.  

Should you forget to charge the Poly Voyager 4300 headset or are experiencing Bluetooth density problems, you do have the option to connect to a PC via the included USB-C cable and use it as an audio device. This is a great feature to ensure maximum uptime!  

Poly Voyager 4300 UC Series

Poly Lens Desktop App (for individual) & Poly Lens (for mass deployments) 

Customize your Voyager 4300 headset and ensure optimal performance by keeping software and firmware updated via Poly Lens App. Poly Lens App provides:  

Poly Lens Overview 

Insights you can act on. Management you can scale. 

Now you can make collaboration better for every user in every workspace. Poly Lens gives you a window into collaboration environments across your entire organization, with a spotlight on how spaces and devices are being used. Get a clear picture of what’s working, and where you can improve and take control with fast device onboarding. Cloud access delivers flexibility, agility, and security, adding value without heavy IT lifting. No need to buy servers means more bang for your budget. Everything you need to make the most of your workspace is right at your fingertips. 

Poly Lens is different from traditional Poly solutions where customers must first purchase a product from Poly before starting to use the service. Poly Lens allows a customer to use the basic service for free and users can self-enroll and begin using the service immediately. 

Poly Lens & Lens Desktop App Supported Devices 

Check out this discussion about Poly Lens with a Principal Solutions Architect at Poly! Watch Video: https://youtu.be/FfcIwlWk61U  

Microphone and Technology 

The Voyager 4300 UC headsets include a flexible noise-canceling boom with dual microphone Acoustic Fence technology. There is easy access mute button on the microphone boom. Some softphones require installing Poly software to enable device call control (answer/end and mute) functionality.  

Performance 

The Poly Voyager 4300 UC Series seems to check many of the boxes when it comes to Bluetooth headsets for professional use. How do they perform? How well does the microphone with Acoustic Fence technology work against real-world sounds and noises? Check out this Poly Voyager 4300 Overview and Mic Tests video! Watch and hear for yourselves how well this headset performs. If you would like to learn more about this and all Poly audio and video solutions, contact us! We’re an Authorized Poly Platinum Partner with almost 35 years helping people do their business better.  

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Video is great, Audio is Critical for Hybrid Work, Office Work, Work from Home

Regardless of the work model being implemented, video conferencing will be part of the equation. Over the past 17-18 months most of us have participated in a video call over Zoom, Microsoft Teams, Cisco Webex, or some other video meeting platform. One thing we’ve learned is that it’s nice to have high-quality video but it’s more important to have great audio.  

Audio is Critical in Video Calls 

To have a productive video meeting, all participants need to be able to hear and be heard. In the early days of the pandemic, there was a massive shift to work from home. Once vaccines were introduced, businesses started developing plans to return to the office. Some leaders have made remote work permanent. While others have strong arguments for why employees need to be back in the office. And some are opting for a hybrid/flexible work model. As organizations navigate this topsy-turvy landscape, they need to focus on developing device standards that will work in the current and future environments.  

Employees need the right technology to stay connected. The challenge is one size does not fit all. Business and IT leaders need to consider a day in the life of the employees in their various roles and work environments. Today team members can join video calls from a dedicated office, an area in their home, a third space, or from pretty much anywhere. Whether or not they turn their video on, they will need to be able to hear what’s being said. And if they speak, they need to be heard by all participants.  

Since the start of the pandemic, I’ve been in countless video meetings, mobile calls, listen-only webinars, and online training sessions. Audio has been the most critical part. Even with great video, poor audio quality or no audio can stop a meeting dead in its tracks. It’s critical to have great audio.  

My Setup

My wife and I both have dedicated offices in our home and HQ. After testing several webcams, my wife has selected the Logitech Brio webcam. She will not turn her video on unless she has her Logitech Brio. For audio, she’s been using the Poly Calisto 7200. It’s been discontinued and she’s waiting to switch to its replacement the Poly Sync 40. In the meantime, the Calisto 7200 is working great. I recently decluttered my home office workspace and now have a single 43” curved Samsung monitor. For audio and video, I have opted for the Poly Studio P15 video bar. This is a great option for my environment. The Poly Studio P15 includes everything I need to look and sound my best in video calls: 4K camera with auto-tracking, integrated privacy shutter, speakers, multi-microphone array and two USB 2.0 Type-A ports, and several nice features like Noise BlockAI and Acoustic Fence. Take a look at this video where I provide a Poly Studio P15 overview, video, and audio test!  

Different Work Environments 

What about different work environments? Call One, Inc. and Hello Direct, Inc. have team members working from our Headquarters in Cape Canaveral, FL, and remotely in different cities and states. We have open office environments, private offices, home environments, small to large meeting rooms, and an operations and warehouse facility. Audio and video device needs will be different depending on the team members’ roles and workspace. It’s not practical to use a speakerphone in an open office or noisy warehouse. First, we’ll take a look at desktop video options, and then we’ll discuss audio devices. 

Desktop Video 

There are multiple options available when it comes to desktop video and webcams. In my blog, Webcams for Business – What to consider I share a list of things to consider when choosing a webcam: Compatibility with Operating System, Supported Video Platforms, Windows Hello Face Support, Video Resolution, Field of View and Auto-Framing,  Autofocus and Auto-light correction, Built-in Microphones, Privacy Shutter, Mounting Options, USB Type Connectivity, and Cable length, Additional USB Ports, All-in-One Video Bars, Device Management, Warranty, and Price. On our YouTube channel, we have a playlist dedicated to Webcams / Video Collaboration Solutions. These videos allow you to learn more about the webcams and see them in action. We also have side-by-side comparison videos. 

Webcams for business

Value Business Webcams – Under $70 

Good/Better Business Webcams – Under $150 

Premium Business Webcams and All-in-One Devices 

Personal Speakerphones 

Speakerphones are great audio devices for team members who work in a private or home office space where their audio will not distract others. Most personal speakerphones are excellent for travel as they are small and portable. Some models include Bluetooth which allows you to pair with a mobile device. This is great for streaming music or having an ad-hoc small group conference call with others. Speakerphones can be connected to a computer via USB-A or USB-C. There are wireless options that provide flexibility as to where you position the speakerphone from the computer. Zoom and Microsoft Teams certified speakerphones are available. Take a look at these USB Speakerphone options available from Poly, Jabra, EPOS, Konftel, Yamaha UC, Yealink, and ClearOne. In our Business Personal and Small Group Speakerphones video playlist, we put these speakerphones to the test and share their features and audio quality performance.  

Two of my favorite personal speakerphones are the Jabra Speak 750 and Poly Sync 20. In this blog, I share my top 5 picks for USB speakerphones.  

Headsets 

At the beginning of the pandemic, we experienced a lot of panic-buying from customers of all sizes and industries as they transitioned from in-office to work from home. Many used “freemium” collaboration apps on their computers and there was a mad dash for any USB headset they could get their hands on. We now have over a year and a half of experience and lessons learned under our belt. What we learned is that our team members need better when it comes to headsets. Business and IT leaders need to understand team members communicate and collaborate in different ways based on their work styles and workspaces. Having the right headset fosters better communication, collaboration, and improves productivity. When team members can hear and be heard when in a voice or video call, work just flows. The first step is to identify what they are connecting their headsets to. Is it a desk phone? Which brand and model? Is it a computer? What softphone or UC platforms are being used? Do they need Zoom or Microsoft Teams certified headsets? Is it a mobile device? Does it support Bluetooth or a 3.5mm plug? Do they need to connect to a combination of those three devices?  

When I was able to travel and go on customer sites, it wasn’t uncommon to walk by a cubicle and see multiple headsets. When I inquired why they had so many headsets, the response often was, “This headset is for my desk phone. This headset is for my computer. And this is the headset I brought from home to pair with my mobile phone.”  

With so many team members working remotely, what are they using? Has it been tested? Is it compatible or certified with the platforms and applications your business is using? How do you know? This conversation can wait for another video and blog I’m working on. We’ll cover device management software and why it’s important for your business.  

Headset Connectivity

Today headsets support single and multi-connectivity. Here is a list of connectivity combinations headsets can support today:   

  • Desk Phone Only 
  • Computer Only
  • Computer + Mobile 
  • Desk Phone + Computer 
  • Desk Phone + Mobile 
  • Desk Phone + Computer + Mobile 

What connectivity do your team members need? Need help? Call One, Inc. can help you identify the right headsets based on connectivity, work environment, and use case. Contact us

Wireless Headsets 

Wireless headsets increase productivity by providing team members the ability to roam away from their workstations. They can answer and end calls right from their headset. This is beneficial in any environment. Those working from home will find being wireless especially beneficial. Wireless headsets allow you to get up and refill your coffee, tend to your children or pets, start a load of laundry, get a snack, get your deliveries, and more! There are multiple wireless operating frequencies in use today however, DECT and Bluetooth are the most prevalent when it comes to headsets. Which is best for your environment? If you need to go further, DECT headsets claim to offer a longer wireless range compared to Bluetooth headsets. Bluetooth headsets can pair to mobile phones which allows you to take calls on the go beyond your office or workspace. Poly Savi 8200 Office and Jabra Engage 65/75 Wireless headsets can easily be converted into hybrid work options. Take a look at this video to learn how

Plantronics Savi 8220 DECT

My Top Picks for DECT Wireless Headsets 

ANC Headsets

Noise continues to be a top distraction in the office and when working from home. A good set of Active Noise Canceling headphones is a great option to help you block out the noise. There are many consumer-grade options available like the Sony WH-1000XM4 and Microsoft Surface Headphones 2. The challenge is they are not designed to work with business communications and collaboration platforms. Leading manufacturers of professional-grade headsets have developed several ANC headset options that are optimized and certified to work with UC platforms like Zoom, Microsoft Teams, and Cisco Webex. They are available corded or wireless and in multiple wearing styles to include circumaural, on-ear, and in-ear options. Some models even offer boomless-mic options so they look and feel more like consumer headphones. Take a look at this video comparing the mic performance of the Bose 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC. I feel that headsets with boom-mics provide better transmit audio quality. Check out this video comparing the Poly Voyager Focus 2 and Jabra Evolve 75!

My Top Picks for ANC Headsets 

 Backup Audio Device Recommended

Because work is being done from a variety of environments, employees no longer have immediate physical access to replacement units. I strongly recommend having a secondary/backup audio device wherever they are working. A corded USB headset is a good backup. A good choice would be a USB headset model that does not require software/firmware updates so employees have a truly plug-and-play experience should their primary audio device quit working. The JPL Commander-1, Commander-2, 400-USB Monaural, and 400-USB-Binaural are great inexpensive options as primary or backup headsets.  

Make Informed Purchasing Decisions 

We created our YouTube Channel to help you make more informed purchasing decisions by testing business-grade audio and video solutions in real-world environments. Check out some of our more popular video playlists:  

Conclusion

In the new normal of work from anywhere, hybrid meetings with a mix of in-person and remote participants will be prevalent. Video is awesome however, audio is critical. It’s important to have an audio device that allows the user to hear and be heard. The audio device should align with the individual team member’s work style and workspace. Since 1987, Call One, Inc. has been helping people do their business better. We are authorized resellers of Poly, Jabra, EPOS, Logitech, Cisco, JPL, Yealink, Konftel, and more. We help mid-to-large enterprise customers select the right audio and video devices for their team members. If you would like help, contact us.  

What are you doing? Hybrid Work, Work From Home, Work In Office

We recently ran a poll across Call One, Inc’s Twitter, YouTube Community, and LinkedIn. The objective was to see if there was a clear model businesses were adopting in this post-pandemic landscape: hybrid, fully remote, or return to the office. According to Best Practice Institute 2021 Return to Work Study, over 83% of CEOs wanting their employees back in the office in 2021, while only 10% of employees wishing to be back in the office full time. Some companies like Twitter and DropBox are giving employees the option to permanently work remote, according to Vox April 21, 2021 article.  So what is currently happening? We asked in our polls, “As of July 2021, what is your current work model? Work From Home, In-Office, Hybrid, Not Working. We had a total of 2,010 votes. Here are the results:  

Twitter Poll Results – 1,839 votes 

  • 31.4% Working from home 
  • 32% In the office 
  • 22.2% Hybrid  
  • 14.4% Not working 

Hybrid Work Work From Home Work In Office

YouTube Community Poll Results – 140 votes 

  • 61% Working from home 
  • 15% In the office 
  • 19% Hybrid 
  • 6% Not working 
Hybrid Work Work From Home Work In Office

LinkedIn Poll Results – 31 votes 

  • 52% Working from home 
  • 13% In the Office  
  • 32% Hybrid 
  • 3% Not working 
Hybrid Work Work From Home Work In Office

If you take the average of all three poll results: 

  • 48.1% Working from home 
  • 20% In the Office 
  • 24.4% Hybrid 
  • 7.8% Not Working 

What these results show is there is a strong need for audio and video solutions to support employees across multiple environments. Recently I posted a video sharing my home office setup and HQ office setup. My objective is to have a consistent work experience regardless of where I’m working. I’m fortunate to have a dedicated office in both locations. For those who don’t, you have the option of assigning seats or you can take a look at Office Hoteling.   

Office Hoteling 

Office hoteling is the elimination of assigned seating in a workspace. This allows members to reserve office space as needed. Effectively implement hot-desking or hoteling in your office with Embrava Desk Sign. These Desk Signs visually allow users to quickly determine which workspaces are available to be used. Green indicates the space is available. Orange shows it’s reserved. When checked in the sign glows red. Yellow is ending. Learn more in this blog, How Embrava Desk Sign helps with Office Hoteling which includes a video showing the Embrava Desk Sign in action.  

touchdown booths social distancing  Hybrid Work Work From Home Work In Office

Personal Audio and Video Devices 

Business and IT leaders need to identify what experience they want their employees to have in a hybrid or flexible work environment. Those who have been working from home since March of 2020 understand the pros and cons. Hybrid work presents its own set of challenges when it comes to technology. Besides a laptop, what additional hardware will employees be expected to transport to and from the office? I’m a fan of the Poly Voyager Focus 2 and Evolve 75 as audio solutions for hybrid work. I explain the reasons why in this ANC Headsets for Business Collaboration blog. I also like the Poly Studio P5 Kits for the simplicity it provides organizations as they make decisions on device standards. The Poly Studio P5 Kits include an audio and video device all in one SKU which makes it easy to order and manage. Learn more in this blog Poly Studio P5 Kits – Great for Hybrid Work!  

There are so many great options available for personal audio and video devices for Hybrid Work and Work From Home from leading brands that include Poly, Jabra, Cisco, Logitech, EPOS, Yealink, Konftel, JPL, Huddly, VDO360, Belkin, and more! 

Group Audio and Video Solutions 

Another area business and IT leaders need to address are the meeting spaces. With video being a staple of how organizations communicate and collaborate, the need to video-enable all your meeting rooms is important. Konftel and Logitech have made it easy to identify what solutions are best for your various meeting spaces with online room configuration tools. For small to medium meeting rooms, All-in-One Video Bars are a simple and cost-effective way to provide video. There are several options available when it comes to video conferencing. Take a look at these options from Yealink, Konftel, Logitech, Poly, and Jabra.  

Using Microsoft Teams or Zoom?  

Having a certified, reliable, and secure device that offers high-quality audio and video ensures clear conversations. Teams and Zoom certified devices include headsets, desk phones, speakerphones, and more. Whether working from home or on the go, there are Microsoft Teams and Zoom devices for you. 

Sharing Dry Erase Whiteboard in Video Meetings 

 Hybrid Work Work From Home Work In Office
Logitech Scribe

Dry Erase Whiteboards are great for education, training, and collaboration. They are still widely used. In the past, remote participants struggled to see what was on a whiteboard. Today solutions from Logitech, Jabra, and others, allow presenters to share content from the whiteboard in stunning fashion. Take a look at this quick Logitech Scribe demo from my HQ office!  

 Hybrid Work Work From Home Work In Office

In Summary 

As of today, people are working remotely, in an office, or both. The need to communicate and collaborate doesn’t change regardless of location. Business and IT leaders need to ensure their team members have the right tools for their role regardless of where their working. Call One, Inc. can help people do their business better. Contact us to learn which solutions are best for your team members!  

 

Poly Voyager Focus 2 | Engineered for Audio Perfection

The Poly Voyager Focus UC was launched in late 2015. It set the standard for enterprise headset by offering a comfortable headset with the headband and sling design along with including active noise canceling (ANC) speakers. The Voyager Focus UC has been an extremely popular and a favorite, top-selling headset. According to Persona Research October 2020 Factworks, 94% of workers experience ambient noise during calls – this is up from 71% in 2017. The new Poly Voyager Focus 2 headset creates a “focus zone” around the user thanks to the latest digital Hybrid ANC with three level settings that allow the user to select the right level of noise reduction based on their current environment. The pro-grade microphones with Poly’s Acoustic Fence technology provides 200% better transmit noise reduction compared to the Voyager Focus UC (according to Poly).

A great feature the new Poly Voyager Focus 2 provides is the ability to use as a corded USB audio device. However, with the extended talk time of up to 19hrs, not certain when that will be needed but it’s a nice option to have.

To provide even greater flexibility and connectivity options, Poly offers the Voyager Focus 2 Office variants that allow users to connect to a desk phone, computer, and mobile phone. The Voyager Focus 2 UC variants support computer and mobile phone connectivity.

These models are ideal for professionals on calls all day in noisy home or office environments looking for a premium solution.

Poly Voyager Focus 2 Features

  • The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use.
  • The plush ear cushions mold to the user’s ear for greater comfort
  • With up to 19 hours of talk time it can be used all day – for both work and leisure.
  • With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
  • The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
  • The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.

Poly Voyager Focus 2 Specifications

  • Connectivity
    • Voyager Focus 2 UC: PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth
    • Voyager Focus 2 Office: PC via USB-A cable, desk phone via include cable; smartphone via Bluetooth. Headset can also connect to PC via included USB cable
  • Wireless
    • Bluetooth 5.1
      • Class 1, Multipoint connectivity, headset connect to two devices at the same time, remembers up to 8 devices
    • Supported Bluetooth profiles
      • A2DP, AVRCP, HSP, HFP
    • Range
      • Voyager Focus 2 UC: up to 50 m/164 ft
      • Voyager Focus 2 Office: Up to 91 m/300 ft
  • Wired
    • Connect to PC via included micro USB cable with audio over USB mode
  • ANC Technology
    • Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/low/high)
  • Talk/Listen Time
    • Talk Time: Up to 19 hours (ANC off), Up to 16 hours (ANC on)
    • Listening Time: up to 40 hours (ANC Off), up to 24 hours (ANC On)
    • Charge Time: 2 hours for a full charge
    • Standby Time: up to 30 days
  • Smart Sensors
    • Answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
  • Microphone and Technology
    • Discrete noise canceling boom with Acoustic Fence technology to Microsoft Teams Open Office Premium microphone.
    • Smart discrete microphone boom: wear on either side and maintain location of R/L stereo. Rotate boom up to mute and down to unmute.
  • Headset Controls and Lights
    • Call answer/end, mute, volume +/-, power ON/OFF/PAIRING, ANC: Off, low, high
    • Online Indicator – Two LED indicators on speaker housing shows in a call status.
  • Manageability
  • Certification
  • Warranty
    • 2-year limited warranty included
  • What’s in the box?
    • Voyager Focus 2 UC: Carry case, BT700 USB adapter and charging cable.
    • Voyager Focus 2 Office: Carry case, Office base, Telephone interface cable and USB-A cable
  • MSRP

Benefits

  • Stay comfortable during a full day of calls wearing an ultra-comfortable headband with sling and plush ear cushions
  • Enjoy the simplicity of an easy-to-use headset with smart sensors for answering calls, pausing music and instantly muting calls.
  • Give those around you a visual cue that you’re busy—an online ear cup indicator flashes when you’re on a call.
  • It just works—the smart microphone boom automatically maintains left and right audio no matter which side the headset is worn.

In Conclusion

Poly has done a great job of keeping up with the changing landscape of business communications. In today’s hybrid work world, noise can come colleagues in an open office or a blender in the kitchen from your home office. The need for a headset that will perform regardless of work environment is essential. The Poly Voyager Focus 2 with digital hybrid ANC speakers, microphone with Acoustic Fence technology, and the ability to support multi-connectivity is a solid choice. Watch the video below to see the Voyager Focus 2 in action in an office, on top of a tower and at the beach! To learn more about Poly Solutions for your various work environments, contact us!

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Logitech Business Webcam Comparison

Logitech Business Webcams for Hybrid Work – Side by Side Comparison

There is no question that video conferencing will continue to be a massive piece of organizations’ overall hybrid and remote work strategy. Whether you are using Microsoft Teams, Zoom, Cisco Webex, or one of the multiple other video collaboration platforms, your team members will need webcams.

Logitech is the undisputed leader when it comes to webcams for business. Their current line up consists of the C505e, C920e, C925e, C930e and BRIO. These models were designed specifically for enterprise customers and mass deployments. They are packaged in small cardboard boxes to make it easier to open, manage, store, stack, and ship, which is great for IT Departments and deployment teams.

The Logitech Business Webcams are being added to the growing list of Logitech devices that are able to be monitored and managed via Logitech Sync.  Logitech Sync is a remote monitoring and device management tool that makes it easy to support large-scale video deployments from a simple browser-based interface.

Sync provides the ability to view the functional status of every connected device within the organization from a web browser, simplifying tasks like firmware updates, feature enablement and troubleshooting while minimizing support visits to individual locations.

With Sync it is simple to update video devices in hundreds (or thousands) of rooms anywhere in the world, and as fast as updating a single device in person. Contact us to learn more about Logitech Sync for your organization.

Logitech Business Webcams

Logitech Business Webcams offer high-precision optics with autofocus for remarkable resolution and clarity to help you look your best. With Logitech RightLight™, you can be seen clearly in low light and bright sunlight. Plug-and-play compatibility means your webcam is simple to use out of the box and performs seamlessly with virtually any video conferencing software. All Logitech business webcams include three-year warranties, and their top-of-the-line models can update firmware in the field.

Logitech Business Webcams are compatible with most common operating systems including Mac and Windows. The C925e, C930 and Brio are Certified for Skype® for Business and Microsoft® Teams, Cisco® compatible and built for enhanced integration with Logitech Collaboration Program members. Brio can even integrate with Microsoft® Windows Hello™ to log onto computers using facial recognition—no passwords needed.

Priced to fit all budgets

Logitech Video Collaboration Kits

Get a complete audio and video solution with Logitech Video Collaboration Kits that include a Logitech Zone Wired or Wireless Headset and a C925e or Brio 4K webcam! This is a great option to simplify ordering by including the headset and webcam in a single SKU. Call One, Inc. can ship anywhere in the US, business, and residential addresses. We can deliver these kits right to your employees’ doorstep.  

Zone Wireless headset provides the versatility to wirelessly connect to your computer, tablet, and smartphone simultaneously and seamlessly switch between connected devices at will. The 30m wireless range provides freedom to roam while staying connected. Transition between phone chats, video conferencing, music, and general noise reduction throughout your day—all with the same headset and happy-making acoustic performance.

Zone Wireless is designed for use all day, every day. The silicone-padded headband is lightweight and provides just the right clamping force for a fit that is so comfortable you might forget you are wearing a high-performance headset. Soft leatherette ear pads are cushiony and breathable, so your ears don’t get hot. Zone Wireless blocks sound from the moment you put it on, and the foldable design makes it handy to stow when you take the headset off.

Zone Wired headsets are Designed for busy open workspaces, Logitech® Zone Wired is a USB headset that delivers premium audio and reliable call clarity with advanced noise-canceling mic technology. Additionally, it is lightweight, stylish, and super comfortable for all-day use.

Logitech Business Webcams Comparison

How do they perform?

We have created YouTube videos to show each individual camera and one video that compares the webcams side-by-side! If you would like to learn more about Logitech Business Webcams, need mass deployment support, or would like information on all of Logitech’s Video Collaboration solutions for desktop and small to large meeting rooms, Contact Us! Enjoy the videos!

Videos

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Questions to ask when selecting audio and video devices for Hybrid Work

As businesses settle into the new normal, some are adopting hybrid and flexible work models where teams and departments split between working remotely and working in office. Models will vary depending on organization.

Due to the massive surge in demand for USB audio and video devices the first few months of the pandemic, established leading brands had a hard time keeping up. Many organizations and people purchased audio and video devices from lesser-known brands and vendors.

Companies are now beginning to establish audio and video device standards after a year of dealing with “whatever was in stock”. Supply Chain is ramping back up and the leaders in the personal business audio and video device space have product flowing once again.

Organizations are looking for high-quality devices that are durable, reliable, easy to set up and use, and are compatible across the major business communications and collaboration platforms. Some IT Teams are also looking into device management software to help them monitor and manage devices remotely.

When it comes to selecting audio and video devices for your team members, it is critical to understand the individual users’ role and their environments. Here are some questions you should be asking:

  • Where will they be working? In the office? At home? A combination?
  • What are the noise levels? Quiet, standard Office, Loud? Check out our What’s the Decibel Level Blog and Video.
  • What will they be connecting to? Desk phone (brand & model), Computer, Mobile device, a combination of those, other?
  • If computer (Windows or MacOS, USB-A or USB-C), what communications and collaboration platforms are being used? What is the primary voice platform? Check out this blog and video on What’s the difference between UC and MS Headsets!
  • Is their setup the same in their home as their office? If not, what are the differences?
  • Will they get a set of audio and video devices for each location or are they expected to transport to and from home and office?
  • If at home and their audio or video device breaks or quits working, what is the expectation? Are there plans to supply a secondary or backup device?
  • Do they have ample USB ports?
  • DECT and Bluetooth wireless headsets provide connectivity flexibility and the benefit of mobility. What’s the difference between DECT and Bluetooth and which should you select? Check out this blog and video!
  • Do your IT teams need the ability to monitor and manage devices? Device manufacturers like Poly, Logitech, Jabra and others offer device management software solutions
Jabra Direct Xpress Selecting Devices for Hybrid Work

Authorized partners like Call One, Inc. with over 34 years of experience and a nationally certified Women’s Business Enterprise and Woman Owned Small Business can help narrow down your audio and video device choices. We work hand in hand with all the leading brands to include Poly, Jabra, Logitech, Yealink, JPL, EPOS, and more. Together we can develop customized solutions for your teams wherever they work. You can also take advantage of our Agent in a Box service and have the required components packed in one box delivered to the office or to individual residential addresses nationwide.

Contact us to schedule a free consultation to help you select the right audio and video devices for your organization!

Logitech C930e Business Webcam header

Logitech C930e Webcam

The Logitech C930e Webcam is one of the five current Logitech Business Webcams models that includes the C505e, C920e, C925e, C930e & BRIO. The C930e falls into the “Better” category in this line up just behind the BRIO. This webcam is certified and compatible with all major video collaboration platforms to include Microsoft Teams, Zoom, Cisco Webex, RingCentral and more.

The C930e features dual integrated omnidirectional mics that capture audio clearly from up to 3.3ft / 1 meter away so conversations sound natural and clear. For loud environments, the Logitech Zone Wired or Zone Wireless Headsets and C930e webcam make an awesome video collaboration solution! 

Manage multiple Logitech personal collaboration devices* with Logi Tune. Available in desktop and mobile app versions, Logi Tune provides an elegantly intuitive dashboard for easy setup, control, and customization. Test your headset mic and sound, customize EQ, and adjust sidetone to hear your own voice at just the right volume. For webcams, control framing, adjust focus and choose a color preset to look your best. Logi Tune also makes firmware updates one-touch simple.

* Check for supported headsets and webcams

Download Logi Tune

Logitech C930e Business Webcam Features

  • HD 1080p video quality at 30 frames-per-second – Brings life-like HD video to conference calls, enabling expressions, non-verbal cues, and movements to be seen clearly.
  • Logitech RightLight 2 technology and autofocus – Webcam intelligently adjusts to improve visual quality in low light at multiple distances.
  • Wide field-of-view for business webcam – Enjoy an extended view – 90 degrees FOV – perfect for presenting using a whiteboard or doing demos.
  • 4X digital zoom in Full HD – 4X zoom at 1080p provides the highest level of detail for your calls, visuals, and presentations.
  • Professional-grade Certifications – Certified for Skype for Business, Cisco® compatible and enhanced integration with Logitech Collaboration Program (LCP) members integrated experience with most business-grade video conferencing platforms.
  • Premium glass lens – Enjoy razor-sharp images even when showing documents up close, a whiteboard drawing or a product demo.
  • Convenient privacy shutter – Easy lens enclosure for added privacy and security. Plug-and-play USB connectivity Easily connects to a PC or Mac® with no additional software required
  • Multiple mounting options – Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the attached clip or the tripod embedded thread.

3-year limited hardware warranty

At only $129.99 the Logitech C930e is accessible for anyone looking to upgrade their video meetings to business-class. If you are a business and/or IT decision maker with mass deployment needs, contact us directly for support.

Check out the video below that provides and overview of the C930e, management settings available via LogiTune and includes video quality and mic tests!

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Logitech C925e Webcam

Logitech C925e Webcam

The Logitech C925e Webcam is the “just right” choice when it comes to Logitech Business Webcams. It sits in between the basic and good models C505e/C920e and better and best models C930e/Brio. It’s compatible and certified with all popular applications like Microsoft Teams, Zoom, Cisco Webex, Google Meet and more! Before we get started on the review, lets look at the specs.

Features:

Logitech C925e MSRP: $99.99

  • HD 1080p video at up to 30 frames per second: Full HD 1080p 30 fps makes a vivid impression every time with true-to-life video calls.
  • Easy-to-use: Simple to set up and use, USB plug-and-play connection makes video meetings easy.
  • UVC H.264 encoding technology: Frees up PC bandwidth by putting video processing within the camera.
  • Convenient privacy shutter: Easy lens closure for added privacy and security.
  • 78° field of view: See more without having to reposition the camera or crop and zoom.
  • Logitech RightLight 2 technology and autofocus: Webcam intelligently adjusts to improve visual quality in low light and backlit situations at multiple distances.
  • Omni-directional dual stereo microphones: Designed to capture sound for clear communication in larger spaces like offices and small conference rooms.
  • Multiple mounting options: Freedom to mount the camera wherever it works best — LCD screen, notebook, or tabletop — by using the attached clip or the tripod embedded thread.
  • Professional-grade certifications: Leading business certifications (Certified for Skype for Business, Optimized for Microsoft® Lync® 2013, Cisco Jabber® and WebEx® compatible2 ) and enhanced integration with Logitech Collaboration Program (LCP) members1 ensure an integrated experience with most business-grade video conferencing platforms

Honest Review

When you can’t meet in person, this is the ideal webcam for solo use or small group use. The full 1080p HD video at 30 frames per second delivers true-to-life clarity, and in our professional opinion, it almost looks 4k.

With low MSRP, simple plug and play, integrated microphone, and crisp video quality, Logitech knocked it out of the park with this webcam. You truly get what you pay for! Interested in seeing more? Fee free to reach out to us for more info on the C925e. If you would like to purchase the Logitech C925e, you can order it online here. We have a full video where test and overview the Logitech C925e Webcam. Check it out below:

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Poly Studio P15 | Overview

The Poly Studio P15 is a personal video bar that includes 4K camera, integrated privacy shutter, speakers, multi-microphone array and two USB 2.0 Type-A ports and several nice features like Noise BlockAI and Acoustic Fence. We’ve been using the Poly Studio P15 for a week across multiple video platforms to include Zoom and Microsoft Teams.

We have been really impressed with the performance across the board. In this blog/video we cover the connections, USB-C to USB-C cable length, Mounting options, and Poly Lens Desktop App Controls and Settings. Stick around until the end for a link to our showcase video.

What are the Studio P15 Specs?

Features

MSRP: $599.99

  • Personal Video bar
  • Look and sound your best on video calls with one sleek device
  • Easy fits atop your display, or tripod mount for flexibility
  • Robust cloud management using Poly Lens
  • Robust cloud management using Poly Lens
  • Certified for Zoom and Microsoft Teams
  • Includes mounting clamp that attaches to a standard 1/4-20 tripod screw thread on the bottom of the device
  • 4K Resolution
  • NoiseBlockAI
  • Cable Length: 4 feet 3 inches
  • 1x USB 3.0 Type-C port (with USB 2.0 compatibility)
  • 2x USB 2.0 Type-A ports

In Conclusion:

In our professional opinion, the Poly Studio P15 is a great value at only $599 MSRP. You get exceptional video and audio quality. It’s compatible across all major business collaboration platforms to include Zoom and Microsoft Teams. And, features like AcousticFence, NoiseBlockAI, Auto-Framing, and two additional USB Ports make this a great option for any business professional. If you’d like to learn more or get a quote, contact us.

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JPL Element TT3 Avant

JPL Element TT3 Avant | Low Cost, Sustainable, Professional

The JPL Element TT3-AVANT Headset is a unique patented modular headset system designed to provide the user with the choice of wearing styles. The Element range of headsets has been specifically designed to extend the life of the headset. Because of the modular design, if a speaker, microphone or headband breaks out of warranty, you only need to replace half of the headset (one part), which means a longer life for the headset and the cost of ownership is reduced. Why change the whole headset when changing half is the solution! How do they sound? First, let’s go over the basics:

What is the JPL Element TT3 Avant?

JPL Element TT3 Avant Features

  • Dual speakers for better conversation concentration
  • Left / right ear side compatible
  • Wideband enabled
  • Surround Shield Noise-cancelling microphone
  • Ratchet stop boom arm with 220° rotation
  • Supplied with quick disconnect system(QD) – QD compatible with Plantronics (QD bottom Lead Sold Separately)
  • Headset storage clam shell case and clothing clip included
  • Designed and engineered in the UK
  • Compatible with all known office phones
  • Full range of bottom leads available
  • Optional monaural headband available Approvals: CE, FCC, EAC
  • 3 Years Warranty – 2 years repair or replacement warranty PLUS a 3rd year cover on all non-moving parts

Our Thoughts

For the price ($95 for Dual Ear and $85 for Single Ear + plus cost of cable), 3 year warranty, and part replacement, this headset should be your go to contact center solution. The audio quality is in a league of it’s own. It surprisingly blows all competition out of the water. Take a listen for yourself:

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If you have any question regarding the JPL Element TT3 Avant, please reach out to us. Thanks for tuning in!