Organizations seeking to provide a consistent audio experience for their hybrid workforce have a few questions they need to answer like, “Is their setup the same in their home as their office? If not, what are the differences?” More questions to consider can be found in this blog: Questions to ask when selecting audio and video devices for Hybrid Work.
Many organizations have deployed the Poly Savi 8200 Office. However, due to the Savi headset and base, phone interface cable or EHS cable connected to their desk phone, USB cable connected to their work computer, and AC power supply that’s part of the spaghetti of cables under their workstation, it’s not really designed to be “portable”.
The Poly D200 DECT Wireless Savi Adapter can be purchased separately as an accessory to enable PC connection. They are available in in USB-A, USB-C, UC, and Microsoft variants.
The DECT wireless Jabra Engage 75 and Engage 65 Series are top sellers deployed in thousands of offices nationwide. Enable your Jabra Engage 75/65 or Jabra Evolve USB wireless headset to work as a corded USB device with the Jabra USB-A Cable – 14201-26 that is included with the Jabra Engage 75/65 system. The cable is black with a length of 4.9 ft/ 1.5 m. Leave the Jabra Engage base, telephone interface cable or EHS cable, and AC power supply in the office and take the headset and USB cable to work from home or from anywhere!
If you prefer to leave set up in office intact and not disconnect existing USB cable from the Engage base, buy a spare USB cable for only $23.
Please note when your headset is connected as a wired USB audio device, call controls and the busylight feature on the headset are not supported.
See the steps to use your headset as a wired USB audio device in the video below!
If you would like to learn more about audio and video solution for the hybrid workforce, please contact us directly. As authorized partners of Poly, Jabra, Logitech, JPL, Cisco, EPOS and more, we can help your business identify solutions to support the multiple use cases across your organization.
See the steps on how to pair a Savi 8220 headset to a D200 Savi Adapter (dongle) and the steps on how to convert an Engage 75 / 65 headset to a wired USB headset in video below!
https://calloneinc.com/wp-content/uploads/2021/03/Call-One-hybrid-work-dect.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-03-25 12:13:172021-03-25 12:14:59How to use existing Poly and Jabra DECT wireless headsets for Hybrid Work
As businesses settle into the new normal, some are adopting hybrid and flexible work models where teams and departments split between working remotely and working in office. Models will vary depending on organization.
Due to the massive surge in demand for USB audio and video devices the first few months of the pandemic, established leading brands had a hard time keeping up. Many organizations and people purchased audio and video devices from lesser-known brands and vendors.
Companies are now beginning to establish audio and video device standards after a year of dealing with “whatever was in stock”. Supply Chain is ramping back up and the leaders in the personal business audio and video device space have product flowing once again.
Organizations are looking for high-quality devices that are durable, reliable, easy to set up and use, and are compatible across the major business communications and collaboration platforms. Some IT Teams are also looking into device management software to help them monitor and manage devices remotely.
When it comes to selecting audio and video devices for your team members, it is critical to understand the individual users’ role and their environments. Here are some questions you should be asking:
Where will they be working? In the office? At home? A combination?
Is their setup the same in their home as their office? If not, what are the differences?
Will they get a set of audio and video devices for each location or are they expected to transport to and from home and office?
If at home and their audio or video device breaks or quits working, what is the expectation? Are there plans to supply a secondary or backup device?
Do they have ample USB ports?
DECT and Bluetooth wireless headsets provide connectivity flexibility and the benefit of mobility. What’s the difference between DECT and Bluetooth and which should you select? Check out this blog and video!
Authorized partners like Call One, Inc. with over 34 years of experience and a nationally certified Women’s Business Enterprise and Woman Owned Small Business can help narrow down your audio and video device choices. We work hand in hand with all the leading brands to include Poly, Jabra, Logitech, Yealink, JPL, EPOS, and more. Together we can develop customized solutions for your teams wherever they work. You can also take advantage of our Agent in a Box service and have the required components packed in one box delivered to the office or to individual residential addresses nationwide.
Contact us to schedule a free consultation to help you select the right audio and video devices for your organization!
https://calloneinc.com/wp-content/uploads/2021/03/Hybrid-Work-Devices-Call-One-blog-v2.jpg310850Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-03-22 14:33:542021-03-22 14:33:59Questions to ask when selecting audio and video devices for Hybrid Work
It’s been a year since the first stay-at-home orders were issued here in the US. I remember how incredibly easy it was for Call One, Inc. and our sister company Hello Direct to transition from in-office to working from home because we had invested in cloud platforms for our ERP/CRM and business communications and collaboration platforms. We’re looking at the best contact center headset solutions for 2021.
Our businesses utilize 8×8 as our primary voice and UCaaS platform however, we also use Microsoft Teams, Zoom, Cisco Webex, and other collaboration platforms to communicate with our customers, partners, and vendors. Our team has access to pretty much any headset they would like. Many of our team members are using the Poly Voyager Focus UC (MSRP $299.95, currently only $199.95). It was great in our open office environment, and it’s also a great solution in their home office environments. It provides ANC speakers, compatibility with all major business communications and collaboration platforms, wireless connectivity to their computer and mobile device, and up to 12 hours of talk time which is more than enough to cover an 8hr workday. Shop all Poly Voyager Focus Series Here!
Poly, Jabra and EPOS are the current leaders globally in the contact center headset solutions space for a reason. Poly has been in the call center/ contact center space since the 1960’s and Jabra is a subsidiary of the GN Group that’s been around for over 150 years. These leaders have deep relationships and integration with all leading contact center on-premise and cloud platforms like Avaya, Cisco, Genesys, NICE inContact, Amazon Connect, 8×8, Five9, talkdesk, twilio, and more!
Flexibility – Wearing Styles, Corded and Wireless
Headset Wearing Styles – Headsets are available in a variety of wearing styles to include: Single or Dual Ear Headband Style, Over the ear, Neckband (behind the neck) and Convertible options that include multiple wearing styles with a single sku (Headband, Over the ear, Neckband, other).
QD Corded Headsets – Headsets that terminate in a QD or Quick Disconnect (Easy Disconnect for EPOS Headsets) allow agents to change out interface cable to support connectivity to a desk phone, computer, dispatch console, turret and more. There is not a universal cable that allows you to connect a headset to all phones, computers, and consoles. An authorized headset vendor like Call One, Inc. can provide compatibility and help you choose the right interface option.
Wireless headsets today offer a ton of flexibility. They utilize DECT and/or Bluetooth to support multiple connectivity options and provide you freedom to move about your workspace.
The preferred wearing style for most contact center agents is single or dual-ear headband style like the new JPL Element TT3 Avant Monaural and Binaural options that have QD (Quick Disconnect) feature that allow agents to change out interface cable to support connectivity to a desk phone or computer.
Jabra Engage 50 series
The Jabra Engage 50 series are headsets designed for the digital contact center. The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data. A unique, 3 microphone system with intelligent noise-cancelation filters our background noise and breathing sounds, giving callers a superior experience. For greater efficiency and call control, pair with the Jabra Engage Link. The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
The Poly Blackwire Series offer a broad range of solutions that include ANC speakers, USB-A, USB-C, and 3.5mm Connectivity options, UC and Microsoft Teams certified variants, and headset models that align with all budgets. From the entry-level Blackwire 3200 and 3300 Series all the way to the Poly Blackwire 8225 that includes Hybrid Active Noise Canceling (ANC) speakers and microphone that is Noise canceling with Acoustic Fence Technology and meets Microsoft Teams Open-Office certification levels. Check out this video below showcasing Poly Blackwire 8225 vs Barking Dog!
https://youtu.be/cr5ILr2HrhU
Pre-and Post-Sales Support
All leading headset manufacturers along with their authorized partners like Call One, Inc. and Hello Direct understand the challenges of the contact center. Together we can work to support Proof of Concept or Pilots that allow you to thoroughly evaluate headset solutions before you make a purchasing decision. Additionally, for those contact centers looking to deploy wireless headsets, select brands offer Wireless Density Surveys to determine which wireless headsets and how many you can deploy.
Warranty Service – Most Contact Center headsets include a 1-3 Year Warranty depending on brand and model. In-Warranty Service is available directly from the manufacturers.
As Contact Centers shift to working remotely, a robust CCaaS solution like available from 8×8 is becoming critical, as well the ability to monitor and manage headsets remotely. Most IT leaders understand that you need more than the ability to push out software and firmware updates. Headset Management Software continues to evolve. Today, headset software from select partners allows you to monitor, manage and maintain your headsets. IT can help troubleshoot and fix issues remotely as well as manage deployment and inventory effectively. But there’s so much more! Contact Center customers can improve the customer experience by leveraging the power of analytics to influence business results with unique data captured directly from the headset. Please contact us to learn more about current headset management software.
Other Contact Center Services
Call One, Inc. can support contact centers of all sizes. Global Contact Centers may have additional services available directly through the manufacturers depending on size and global footprint. Contact us directly to see if you qualify!
Trade-In Programs – To help simplify the deployment of new headsets, trade-in programs are sometimes enabled to leverage existing headsets by assigning them a dollar amount and using that as a credit towards the purchase of new. Contact us to see if you qualify!
Eprocurement – Our in house Ecommerce team can integrate with your existing purchasing platforms and even help to develop and manage CIF and PunchOut catalogs to help simplify access to the headsets and full line of accessories you need. Contact us to learn more!
Budget Optimization Program – Call One, Inc. offers convenient monthly payment options for your contact center headset needs. We understand the value of positive cash flow and provide equipment financing options to help you make the most of your budget. Contact us to see if you qualify!
CCaaS Solutions – Call Center as a Service (CCaaS) solutions enable you to architect a customer experience that will leave your customers pleased and feeling good about interacting with your brand when they call. They enable a more dynamic business with on-demand scalability, global reach, and easy, out-of-the-box integrations into the widely used software that makes your business run. Contact us to learn which CCaaS provider is best for your Contact Center!
Conclusion
2021 marks 34 years of servicing customers. In the beginning we served primarily call centers and dispatch centers with Plantronics, GN Netcom, ACS and Unex headsets. Today, the contact center manages multiple channels of communications with customers that includes email, social media, chat, voice and increasingly, video. Our long term and very strong relationships with the leading brands and providers give us an additional layer of support when it comes to helping meet your contact center headset solutions needs. If you would like to learn how we can help your contact center, contact us today!
https://calloneinc.com/wp-content/uploads/2021/03/CallOneInc-Contact-Center-2021-Blog-header2.jpg5001900Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-03-16 08:18:352021-03-19 13:46:39Contact Center Headset Solutions for 2021
We are heading into a year of living and working during a global pandemic. One industry that had to make significant changes is the Contact Center space. What changes has Poly seen in the Contact Center space over this past year?
Today we are joined by Richard Kenny, Sr Product Marketing Manager – Contact Center & Unified Communications for Poly (formerly Plantronics and Polycom) to learn about what they are seeing. Below are some excerpts from our discussion. Watch the video to hear the complete discussion.
Danny: What changes has Poly seen in theContact Center space over the past year?
Richard: This is one of those significant years where a lot of the trends that we’ve been predicting for a while have suddenly accelerated. We’ve always talked about if you move to cloud and then we started talking a little bit about when you move to cloud. For contact centers that’s turned into two different ways of looking at that. There’s hybrid working from a technology point of view. So, you’re mixing your cloud solution and your on premises solution, and then you also you’re looking at hybrid working from a location view…”
Danny: Does Poly recommend different solutions if agents are working from home vs physical contact center?
Richard: So we think that the solutions that people have got in the office will work as well at home.
Danny: What about this one? (New Savi 7300 Series)
Richard: That would be an awesome one! 30% of call centers are in some sort of financial vertical, and they have a really big focus on security.
Danny: Has Poly seen a change in use of video in contact centers?
Richard: It’s huge, is the honest answer. You know, if you could have predicted a perfect timing for the merger of Plantronics and Polycom, that would have been it. The video is taken off extensively. And that video has been seen as a really big tool for helping keep teams engaged, helping keep teams together.
Danny: Has Poly seen an increase in the need for device management?
Richard: There’s twofold reasons for wanting device management. The first one is you sent everybody home so you can’t see what they’re using anymore. The call center has said they don’t want to be big brother but they do want to guarantee the audio quality…”
Richard: We used to ask about remote agents and you used to ask, “How far away is your furthest away agent?” and people would say, “like 50 miles 100 miles.” We’ve managed a headset that is over 200,000 miles away. So we put the headset on the moon with Neil Armstrong. If you think your agents are far away, we’ve done it further. And what that drives in Poly is this idea of durability, reliability, and audio quality. So if you want the best of those, we’ve proved it through the moon program…
To get all the great information Richard Kenny provided that is not in this blog, watch the entire video. If you would like to schedule a proof of concept or pilot of Poly solutions for your contact center, contact us!
https://calloneinc.com/wp-content/uploads/2021/03/poly-contact-center-blog-header.jpg10691900Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-03-11 08:18:272021-03-11 08:18:30What Changes Has Poly Seen in the Contact Center?
The Poly Studio P15 is a personal video bar that includes 4K camera, integrated privacy shutter, speakers, multi-microphone array and two USB 2.0 Type-A ports and several nice features like Noise BlockAI and Acoustic Fence. We’ve been using the Poly Studio P15 for a week across multiple video platforms to include Zoom and Microsoft Teams.
We have been really impressed with the performance across the board. In this blog/video we cover the connections, USB-C to USB-C cable length, Mounting options, and Poly Lens Desktop App Controls and Settings. Stick around until the end for a link to our showcase video.
What are the Studio P15 Specs?
Features
MSRP: $599.99
Personal Video bar
Look and sound your best on video calls with one sleek device
Easy fits atop your display, or tripod mount for flexibility
Robust cloud management using Poly Lens
Robust cloud management using Poly Lens
Certified for Zoom and Microsoft Teams
Includes mounting clamp that attaches to a standard 1/4-20 tripod screw thread on the bottom of the device
4K Resolution
NoiseBlockAI
Cable Length: 4 feet 3 inches
1x USB 3.0 Type-C port (with USB 2.0 compatibility)
2x USB 2.0 Type-A ports
In Conclusion:
In our professional opinion, the Poly Studio P15 is a great value at only $599 MSRP. You get exceptional video and audio quality. It’s compatible across all major business collaboration platforms to include Zoom and Microsoft Teams. And, features like AcousticFence, NoiseBlockAI, Auto-Framing, and two additional USB Ports make this a great option for any business professional. If you’d like to learn more or get a quote, contact us.
https://calloneinc.com/wp-content/uploads/2021/03/P15-Video-Bar.jpg9561700Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-03-05 08:10:122021-03-05 08:10:16Poly Studio P15 | Overview
In todays blog we show you how to connect a Poly DECT wireless deskphone-only headset to a computer using the Poly Savi 7220. You can do this with Poly (formerly Plantronics) Savi 7210, CS510, CS520, CS530, CS540 and CS545 as well. And since we have it set up, we also include a mic and wireless range test as well! Stick around until the end for a link to that video.
Step 2: Plug double prong end into the back of your DECT headset base. Note: Some DECT bases may look different than the Savi 7220.
Step 3:Plug USB end into your desired source (Example: your computer).
Step 4: Be sure to connect AC Power Adapter to appropriate power source.
And there you go! Your Desk phone only headset can now connect to you computer. This a great solution for employees that were sent home to work and don’t have a desk phone. Again, this solution also works for the Poly 7210, CS510, CS520, CS530, CS540 and CS545.
For a tutorial, check out our video below:
This quick tutorial includes a step by step tutorial on how to connect a Poly deskphone-only headset to the APU-76, but also features a microphone test at the very end.
If you have any questions please feel free to reach out to us. Thanks for tuning in!
https://calloneinc.com/wp-content/uploads/2021/02/Savi7220-blog-header.jpg10131800Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-02-19 14:48:522021-02-19 14:48:56How do you connect a Poly desk phone-only wireless headset to a computer?
The Poly Studio P5 webcam is part of a broad Poly Studio P Series portfolio of personal video conferencing devices. In this blog/video, we provide an overview of the P5 webcam, pricing, management via Poly Lens Desktop and finally we test the video and audio quality to include a side by side between built-in laptop camera and Poly Studio P5.
The P Series
With the Studio P Series, make the most of video calls wherever you’re working. The Poly Studio P Series personal video devices ensure you always look and sound your best. High-performance cameras compensate for lighting imbalances, while Poly’s premium audio is fine-tuned to help you focus and eliminate distractions. IT gains robust cloud management and troubleshooting of every device from anywhere.
What does the Poly Studio P5 feature?
Precision-tuned webcam
Status LED on the camera
Built in USB Port for connecting to a Poly headset
Always look professional with exceptional camera optics that are optimized for video conferencing
Make sure you’re heard clearly with a built-in directional microphone that focuses on your voice, not the noise around you
Enhance security and privacy, and ensure you are in control of when you are on camera with the integrated privacy shutter
Poly Lens cloud management gives IT powerful tools to manage and track devices from anywhere
Poly Studio P5
The Poly Studio P5 webcam ensures you look your best on video calls at home, in the office, or wherever you’re working. Exceptional camera optics are fine-tuned so you always come across clearly with a professional-quality image. Brilliant colors and automatic low light compensation deliver excellent video quality no matter where you need to take a call. The directional microphone focuses on your voice and not the noise around you. An integrated privacy shutter keeps you in control of when you are on camera for enhanced security and privacy. For IT, Poly Lens cloud management provides robust tools to manage and track devices from anywhere.
Exceptional camera optics
Automatic low-light compensation
Built-in directional microphone
Integrated privacy shutter
USB connection to wireless headset adapter
Take a look below at our video review of the Poly Studio P5 below and subscribe to our Youtube channel for similar videos. If you have any additional questions regarding the Studio P5, feel free to contact us.
https://calloneinc.com/wp-content/uploads/2021/02/Poly-Studio-P5-Blog-header.jpg10681900Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-02-11 16:45:342021-02-22 12:01:52Poly Studio P5 Overview | How Does it Perform?
Poly has introduced new solutions for the new and next normal! The Poly Studio P Series a series of personal video conferencing devices aimed to make remote feel less distant by providing professional-grade video devices for wherever work happens.
Hopefully, I get my hands on these devices soon so I can put out some videos to show the features, video and quality. For now, let’s take a look at what’s coming! Introducing the Poly Studio P Series!
Poly Studio P5
The Poly Studio P5 is a professional webcam that is designed for optimal performance during video calls.
The exceptional camera optics are optimized for video conferencing, giving users confidence they will always present a professional image.
Proper light exposure is maintained, even in darker rooms, with automatic low-light compensation. This is especially important in home offices, where the lighting in the room is typically insufficient.
Brilliant colors are designed to make you look your best and stand out from the background.
The camera field of view is 80 degrees – designed to show just you, but not too much of your surroundings.
The built-in direction microphone makes sure you’re heard clearly by focusing on your voice, and not the noise around you
For the best audio experience, Poly recommends you pair the Studio P5 up with one of the Poly headsets or personal speakerphones. Poly has made setup even easier by including a USB port right on the camera.
The status LED gives you quick confirmation of your call status and whether you’re on mute.
The camera body secures to the mounting clamp using a unique magnetized design, so it’s easy to set up and fits securely atop your laptop or display.
For added flexibility, you could also choose to attach it to a tripod mount.
The overall design is small and rugged, so it’s easy to take with you if you’re going between home and the office, or on the road
The Poly Lens Desktop app not only changes settings and keeps the camera’s firmware updated, but also helps with workspace setup and offer valuable health and wellness tips.
The Poly Lens cloud management gives IT powerful tools to manage and track devices from anywhere.
List Price $129
To make it easier to order and deploy, Poly is introducing the Poly Studio P5 Kits. Everything you need for a great audio and video experience, plus robust cloud management, all in one box that’s easy to buy and set up. There will be a range of options to support any workstyle.
POLY STUDIO P5 KIT with Blackwire 3210
Professional webcam and single-ear corded headset
List Price $149
POLY STUDIO P5 KIT with Blackwire 3325
Professional webcam and stereo corded headset
List Price $179
POLY STUDIO P5 KIT with Voyager 4220 UC
Professional webcam and stereo wireless headset
List Price $269
POLY STUDIO P5 KIT with Poly Sync 20+
Professional webcam and smart speakerphone
List Price $239
Poly Studio P15
The Poly Studio P15 is ideal for dedicated home offices and enclosed workspaces looking for the best audio and video performance. It includes everything you need in one sleek device, with advanced features that deliver a top-of-the-line experience. Just place it right on top of your display, connect to power and USB to your laptop, and you’re ready to go. You can even tripod-mount it for added flexibility. And just like all products in Studio P Series, the P15 can be remotely managed by IT using Poly Lens, including the advanced audio and video features.
The Poly Studio P15 is ideal for dedicated home offices and enclosed workspaces looking for the best audio and video performance. It includes everything you need in one sleek device, with advanced features that deliver a top-of-the-line experience. Just place it right on top of your display, connect to power and USB to your laptop, and you’re ready to go. You can even tripod-mount it for added flexibility. And just like all products in Studio P Series, the P15 can be remotely managed by IT using Poly Lens, including the advanced audio and video features.
4K Resolution
High-performance image sensor
Optimized field of view
Automatic low-light compensation and brilliant colors
Automatic camera framing
Automatic camera framing is technology first developed for Poly’s meeting room solutions. In a personal use case, you want to be sure the camera is framed properly, even when you aren’t staying still. You may want to stand up while presenting. Or perhaps you have and adjustable standing desk. Or maybe you just don’t want to feel forced to stay glued to your chair all day. Studio P15 senses when you aren’t centered on camera and automatically adjusts. So all you have to worry about is the content of your meeting, and the system makes sure you’re seen clearly.
Integrated privacy shutter
Integrated speaker with acoustic suspension
Advanced microphone array
NoiseBlockAI and Acoustic Fence technology
NoiseBlockAI listens for your voice and filters out other sounds in your workspace that could be a distraction. This includes keyboard typing, paper shuffling, fans and heaters, and other noises that are common in personal workspaces. Acoustic Fence listens for sounds and voices coming from outside your workspace – side conversations, other family members in your house, airplane and traffic noise, and more. These two technologies work together to keep the distractions that often occur when working remote from becoming a distraction during your calls. The list price for the Poly Studio P15 is $599
Poly Studio P21
The Poly Studio P21 is ideal for users who want one device that handles the entire calling experience – video, audio, and display, all in one. Just plug it into power and connect your laptop over a single USB cable, and that’s it – you’re ready to go! Use any video app on your laptop, and Studio P21 gives you a dedicated display, and handles the entire audio and video experience. It’s the perfect balance between the simplicity of a dedicated video system, with the flexibility of working with any video app of your PC or Mac. When you’re not in meetings, you can use it as a second display for your laptop to give you more screen space. Plus, the thoughtful, stylish design will fit right into any workspace.
Everything you need in one sleek, stylish device
Simple to set up and connect
Works with any app
Dedicated video display when you’re in calls, additional PC/Mac display when you’re not
21-inch enterprise-grade display
Exceptional camera optics
Integrated ambient lighting
Powerful stereo speakers and microphone array
Easy to access controls put volume and mute right at your fingertips
The stand has mobile phone charging built right in, which is ideal if you are running back and forth in between meetings
The large LED status bar gives you quick confirmation of your call status and whether you’re on mute.
Extra USB ports built into the back allow you to connect other peripherals and free up the limited ports on your laptop or dock
And like with all Studio P products, the integrated privacy shutter provides extra privacy and security
List Price $815
If you would like to learn more about the new Poly Studio P Series solutions and when they will be available fill out the form to be notified or contact us directly.
https://calloneinc.com/wp-content/uploads/2021/02/poly_studio_p_series_family-blog-header2.jpg6751900Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-02-02 09:00:592021-02-02 16:10:12ALL NEW Poly Studio P Series and Bundles – Personal Video Devices
In this post, we test the NC mics of the Poly Savi 8240 and the 8245 UC along with Close Conversation Limiting (CCL) feature. We also include a mic test and CCL testing of the Savi 8220 headset. Do the mics perform similarly or is one better than the other? Lets take a look at the Poly Savi 8200 Series.
Poly Savi 8220 – $299.95
The Poly Savi 8200 Series delivers enterprise-grade DECT audio for a premium listening experience in two headset styles – stereo (Savi 8220) and mono (Savi 8210). The Savi 8220 delivers hi-fi stereo sound, whether you’re calling customers or colleagues or listening to music. Also, active noise canceling (ANC) blocks out background noise so you can always stay focused on what’s important.
The Savi 8210 is ideal when you need to be dialed into calls but also hear what’s going on around you. Whichever model you choose, you’ll sound your best even in noisy environments. For the most sensitive environments, you can turn up noise canceling with the close conversation limiting feature (configurable in Plantronics Hub) for additional privacy.
Features
Wireless multi-device connectivity
Noise-canceling microphone with Close Conversation Limiting
One-touch controls
Up to 13 hours of talk time
Flexible microphone boom
Voice alerts
Ringer in the base
Enjoy wireless freedom up to 590 ft/180 m
Poly Savi 8245 – $239.95
Today’s enterprise and contact center professionals work on a range of devices-from PCs and Macs to mobile phones and desk phones. The Poly Savi 8200 Office Series headset bases have 3-way connectivity-computer, desk phone and mobile phone-for convenient conferencing on up to two devices at once. And users can choose from three wearing styles: mono, stereo and convertible.
Features
Go wireless and enjoy the music you love with the 8245 headset
DECT 6.0 frequency band transmits your voice over numerous channels and gives transcendent voice and sound quality
Sit comfortably anywhere in your room as the 8245 offers wireless range of up to 590.6 ft
Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
Listen to deep lows and euphoric highs with a frequency range of sound from 20 Hz-20 kHz
Your voice will be heard loud and clear with the boom microphone
These supra-aural Savi give you the comfort of portability
If you would like to see a more in depth overview of these products, check out our most recent video below. If you have any questions regarding the Poly Savi 8200 family, please reach out to one of our sales reps at; 1-800-749-3160 or sales@calloneonline.com. Thanks for tuning in!
https://calloneinc.com/wp-content/uploads/2021/01/8200-series.jpg9561700Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-01-27 11:24:032021-01-28 12:58:43Poly Savi 8200 Series – 8220 and 8245. What’s better?
The Poly (formerly Plantronics) Savi 410, 420, 430, 440 and 445 are End of Life (EOL). Their last order date was June 9, 2020 and last ship date was August 9, 2020 or while supplies lasted. In this blog and video, we show what replaced the Poly Savi 400 series and provide differences and similarities.
The Savi 410
Features MSRP: $199.95
With the wireless Digital Enhanced Cordless Telecommunications technology, answer your calls remotely while multitasking around the workplace
Sit comfortably anywhere in your room as the W410 offers wireless range of up to 300 ft
Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
Sharp looking over head design will give you a comfortable fit
Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
The supra-aural aka on-ear headset features DECT wireless technology
Flexible connectivity Today’s enterprise and contact center professionals work on a range of devices—from PCs and Macs to mobile phones and desk phones. Savi 8200 Office Series headset bases have 3-way connectivity—computer, desk phone and mobile phone—for convenient conferencing on up to two devices at once. For those wanting computer connectivity only, the Savi 8200 UC Series is the ideal choice.
Better Wireless Conversation
People sound their best, even in noisy environments, wearing DECT™ stereo headsets with active noise canceling to block out noise around the speaker. For sensitive conversations, where extra privacy is needed, they can turn up the Close Conversation Limiting feature.
Stay Charged. Take it further.
Savi 8200 Office and UC Series headsets are ready when needed with up to 13 hours of talk time on a single charge and a hot swappable battery for unlimited talk time. Everyone can move, multitask and get more done. Convenient voice prompts notify them of mute status, wireless range limit and more.
There are a lot more changes and replacements to the Savi 400 family. Want to see all of what replaced Poly Savi 400? Check out our latest YouTube video below and subscribe to our Youtube channel. Plus, check out additional Poly solutions here.
