Device manufacturers have created solutions to support work from anywhere. We have seen several new audio and video devices for business this first half of 2022 and shared several via our YouTube Channel. In this blog, we share some highlights!
January 2022
Konftel Personal Video Kit
Konftel Personal Video Kit – The Konftel Personal Video Kit is for desktop users who demand professional quality video meetings. It includes the Konftel Cam10 business webcam and Konftel Ego professional speakerphone conveniently packaged.
Jabra PanaCast 20 Unboxing, Overview, Intelligent Zoom and PIP Demo – The Jabra PanaCast 20 is engineered for intelligent AI-enabled personal video conferencing. This premium personal video conferencing device utilizes cutting-edge technology to deliver an experience that’s intelligent, powerful, and completely unique; PanaCast 20 is personal video conferencing, completely reinvented.
Enterprise Connect 2022 Video Playlist – This playlist features videos from the Enterprise Connect Expo Hall Floor. We focused on audio and video device brands that are compatible with all the leading enterprise communications and collaboration platforms including Microsoft Teams, Zoom, Cisco Webex, RingCentral, 8×8, GoTo, and more! We film at the booths of AVer, Biamp, DTEN, EPOS, Jabra, Konftel, Logitech, Neat, Poly, Shokz, Spracht, Targus, and Yealink. We also filmed an onsite mic test comparison video that includes eleven UC Bluetooth headsets from Poly, Jabra, Logitech, EPOS, Yealink and Shokz.
May 2022
EPOS Adapt 660
EPOS Adapt 660 AMC vs Adapt 660 (And Adapt 661) – EPOS introduced the stylish EPOS x Aston Martin F1™ Team co-branded headset. Powered by EPOS AI™ for crystal clear communication, the headset has adaptive ANC, superior stereo sound and microphones enhanced by machine learning. This is uncompromised audio for those who live life in the fast lane. How does the Adapt 660 AMC compare with the EPOS Adapt 660 and 661?
Logitech Zone True Wireless Earbuds | Certified for Microsoft Teams, Zoom, Google – Stay focused and in the zone with Zone True Wireless Bluetooth® earbuds. The certified noise-canceling mics, hybrid ANC, and immersive sound are ideal for collaboration in busy workspaces without compromising quality, productivity, or creativity. This video provides an overview of the specifications, microphone, and wireless range tests.
Jabra PanaCast Meet Anywhere Bundles | Unboxing and Overview – Jabra has created four Jabra PanaCast Meet Anywhere Bundles to support Hybrid working and work from anywhere! They have combined all the necessary components and packed them in a convenient Travel Case. The versatile Jabra PanaCast camera allows you to adjust the Orientation, Field of View, Intelligent Zoom, and Image Quality (Brightness, Contrast, Saturation, Sharpness, White Balance) all from Jabra Direct. The Jabra Speak 750 is a compact premium speakerphone with two-way full duplex so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. The plus (+) bundles include a Table Stand and a set of cable management clips to provide a clean look.
June 2022
JPL Convey Speakerphone
JPL Convey Speakerphone | Overview, Speaker, and Mic Tests – The new JPL Convey is ideal for anyone wanting to talk and listen hands-free when using a softphone. The high-quality speaker is loud enough for everyone around the table to hear. Perfect for team briefings and pitches to clients. The JPL Convey is perfect for any small office or meeting room with up to 4 people.
Logitech Logi Dock | Overview and Demo – The Logitech Logi Dock is an absolute game changer and has established a new category of devices. It is a docking station with meeting controls and enterprise-quality audio that simplifies personal workspaces and improves the work-from-home experience. In this video, I provide an overview and several demos, including speaker output level, how you can quickly join Google Meet, Zoom, Microsoft Teams and Webex meetings from the LogiTune app and Logi Dock, and mic and camera mute features!
JPL Agora | Overview and Demo Video – The JPL Agora is a 4K Ultra HD Intelligent All-In-One Video Sound Bar with Intelligent Zoom. This simple plug-and-play video sound bar allows you to video enable focus rooms, huddle, small, and medium meeting rooms. Designed with a fully adjustable mount, the JPL Agora can be placed above a computer monitor, on a desktop, or on a wall. The JPL Agora video sound bar is simple to connect using the included USB and power cable. The USB cable offers USB-A and USB-C connectors, allowing them to connect to either USB-A or USB-C devices. The JPL Agora is designed with JPL’s plug-and-play software last approach. No software or downloads are needed on installation, and it works with all leading UC and collaboration platforms, including Microsoft Teams, Zoom, Google Meet, and Webex.
Many organizations are still deciding whether to return to the office, remain remote, or adopt a hybrid work model. Fortunately, there is no shortage of audio and video solutions to maintain communication and collaboration with team members, clients, and partners.
An Authorized Reseller like Call One, Inc. can provide pre-and post-sales support and is a nationally certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), supporting your Supplier Diversity initiatives. How can we help?
https://calloneinc.com/wp-content/uploads/2022/06/Audio-Video-2022.jpg4131133Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2022-06-21 14:52:312022-06-21 14:52:38Audio and Video Device Highlights for First Half of 2022
I’m not a fan of defining a single thing as “best.” Daily I get asked, “What’s the best headset?” my response is, “What is the use case? What are you trying to do? What are you connecting to? What’s your budget?” What is best for your use case may not necessarily be best for someone else. One size does NOT fit all when it comes to headsets. There are many factors to consider, including:
Connectivity (desk phone, mobile phone, PC, Mac, a combination)
Compatibility with your voice, video, and collaboration platforms (i.e., Zoom, Microsoft, Cisco, 8×8, etc.)
Single or multiple work environments/locations
Personal preferences (wearing styles, corded, wireless, etc.)
Organizational restrictions (i.e., some companies restrict Bluetooth headsets)
Support – Leading brands can offer global support
Budget
I have over twenty years in this industry and test models from all the leading brands of professional headsets like Jabra, Poly, EPOS, and Logitech and less-established and up-and-coming brands like JPL, Yealink, AfterShokz, and everything in between. To help people and businesses make more informed purchasing decisions, we share headset mic performance videos via the Call One, Inc. YouTube Channel. Contact an authorized reseller if you would like to discuss headset options for your business.
Please note there are more categories available depending on your industry, work style, and workspace. I want to get across key points that one size does NOT fit all, and there is no “best” headset. Your individual or team members’ work style and workspace will determine which headset is best for them. If you need help, contact an authorized reseller like Call One, Inc., who has close to 35 years of experience and is a Nationally Certified Women’s Business Enterprise!
https://calloneinc.com/wp-content/uploads/2021/12/Call-One-blog-best-UC-headsets3.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-12-06 14:02:592021-12-06 14:03:05Headsets with the best Noise Canceling Mics (For Now)
An EHS (Electronic Hook Switch) cable is a solution that connects a DECT wireless headset base and a desk phone. The EHS cable enables remote answer and end call function from the headset. The ability to answer and end calls directly from your headset while at or away from your workstation is a highly beneficial function and a primary reason for getting a wireless headset.
Jabra, Poly, EPOS, and JPL have a wide range of wireless headsets and EHS cables to support multiple desk phone brands and models. Contact us! A trained team member from an Authorized Reseller like Call One, Inc. can help. EHS Cables are NOT included with the purchase of a wireless headset due to the various combinations of wireless headsets and desk phones.
Before you get excited at the prospect of wireless freedom, you will enjoy using a wireless headset and EHS cable; make sure your phone supports it. Not all phones support EHS Cables. Contact an Authorized Reseller to check compatibility. Additionally, they can help identify alternatives like a handset lifter.
Online compatibility guides are available. However, they may be challenging to navigate and understand if you are not familiar with them. It’s best to contact a subject matter expert to help you select the correct, compatible wireless headsets and EHS cables for your environment. There are hundreds of brands and thousands of individual phone models. You must know the desk phone brand and model whether you check compatibility on your own or contact an expert to help.
Poly and Jabra have developed audio adapters that provide multi-connectivity to corded USB headsets and Bluetooth headsets with the appropriate dongle. The Jabra link 950 and Poly MDA220 adapters connect compatible USB headsets to a desk phone and computer. These adapters can use select, compatible EHS cables to support remote answer/end call functions. It’s best to contact a subject matter expert or the manufacturer directly to check compatibility.
EHS Cables provide the beneficial function of remote call control. The challenge is that not all phones support EHS cables, so it’s important to check compatibility online or contact a subject matter expert who can help you select the right solutions for your use case. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and an Authorized Reseller of Jabra, JPL, EPOS, and Poly. We have over three decades of knowledge and experience and are happy to support you.
https://calloneinc.com/wp-content/uploads/2021/10/Call-One-Bronto-EHS-Cable-blog-graphics.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-10-20 14:31:362021-11-03 16:49:03What is an EHS Cable for Wireless Headsets?
It can be highly convenient and budget-friendly to shop online; however, buyers beware. Many unscrupulous, unauthorized vendors selling audio and video devices online come with several risks attached.
Potential Risks Buying from Unauthorized Resellers
The product is of unknown origin, previously used, or counterfeit
Unauthorized resellers often deal in grey-market goods- those designed for one region or market, but exported to another without the manufacturers’ approval. Since they are designed for other regions, they may have product information in foreign languages and different power accessories.
The product may be resold as “unused” – which is not a new product
Used or open-box product is often misrepresented and sold as new, shipped in bulk packaging, and may have missing documentation or accessories. Used goods are often found at Internet auctions or marketplaces like eBay and Amazon, and may be for sale at vastly lower prices.
The product includes software that is no longer supported by the manufacturer & requires updates to prevent network vulnerability
The product is missing key accessories or components required for your region to ensure the product will work as needed
If the product does not work properly, you will not be able to obtain support or a replacement under warranty
The product is not eligible to be supported by manufacturer services.
The product is not eligible for any manufacturer trade-in promotional programs.
Why Buy from Authorized Resellers
Authorized Resellers like Call One, Inc. agree to adhere to manufacturers’ policies to ensure customers receive quality products and services designed for their geographic territory. Authorized Resellers undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use case. Contact us to learn more.
Additional Benefits Buying from Authorized Resellers
New product shipped in manufacturers’ original packaging with original manufacturer accessories and support documents.
Manufacturers’ product warranty support. Warranties vary across manufacturers. Contact us to learn warranty terms for each brand.
Pre-and Post-sales assistance from team members, who have the necessary qualifications and training, and who have access to additional manufacturer resources, sales, and technical personnel.
Access to manufacturer promotions and special incentives available only to Authorized Resellers
Direct access to a live person who can help via phone or email!
We are a Poly Platinum Partner, Jabra One Premium Partner, Logitech Video Collaboration Gold Partner, JPL Authorized Reseller, Yealink Authorized Online Reseller, Cisco Premier Certified Partner, Samsung Mobility Titanium Authorized Reseller, EPOS Authorized Dealer, and more.
Woman-Owned Business Certification
Call One, Inc. has been in business since 1987 and has been a Nationally Certified Women’s Business Enterprise and Woman-Owned Small Business by WBENC since 2001. These certifications provide further affirmation that we are a legitimate business. To become certified, business owners undergo a thorough vetting process, including review of business documentation and a site visit.
Because of this thorough process, WBENC Certification is considered the gold standard for women-owned business certification and is accepted by more than 1,000 corporations, in addition to many states, cities, and other entities.
Why Buy Certified Devices
The global pandemic created a massive shift to work from home and the utilization of cloud-based collaboration platforms like Microsoft Teams, Zoom, Google Meet, and others. After almost two years working remotely and in hybrid environments, many have learned there is a difference in user experience and performance quality when using a certified vs. a non-certified device. The reason is certified devices are developed and designed with a set of requirements set forth by the UC platforms. The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required and offer call control. The products provide an excellent experience for end-users and administrators.
Not all certifications are platform-specific. General UC certifications are issued to products that fulfill the basic requirements for professional use, such as multi-device connectivity, enhanced call quality, and remote call control.
Additional Support
You also get added product support from the UC partner and the peripheral or end-point provider when you have a certified device. This line of support between the peripheral manufacturer and the UC partner allows them to work together to solve any issues that may arise with a product or platform.
Latest Feature Updates
UC platforms are continuously providing system updates. When UC platforms provide updates, you can update all devices immediately, no matter where they are. In a hybrid world where teams are distributed between different locations, what would otherwise be a major IT challenge becomes a simple system update. An added benefit for IT teams is the remote device management capabilities of certified devices. Leading manufacturers offer device management software to support individuals with desktop applications as well as large global enterprises. Learn more in this blog and video featuring experts from EPOS, Jabra, Logitech, and Poly.
Conclusion
If the voice of your brand matters, it is essential to select certified audio and video devices. Certified devices will ensure your team members can hear, be heard, and be seen. To avoid the multiple potential risks, elect to purchase through an authorized reseller that supports your geographic territory. Leading brands like Jabra, Poly, and EPOS provide an online partner locator. Call One, Inc. is an Authorized Reseller that supports customers in the United States. How can we help?
Regardless of the work model being implemented, video conferencing will be part of the equation. Over the past 17-18 months most of us have participated in a video call over Zoom, Microsoft Teams, Cisco Webex, or some other video meeting platform. One thing we’ve learned is that it’s nice to have high-quality video but it’s more important to have great audio.
Audio is Critical in Video Calls
To have a productive video meeting, all participants need to be able to hear and be heard. In the early days of the pandemic, there was a massive shift to work from home. Once vaccines were introduced, businesses started developing plans to return to the office. Some leaders have made remote work permanent. While others have strong arguments for why employees need to be back in the office. And some are opting for a hybrid/flexible work model. As organizations navigate this topsy-turvy landscape, they need to focus on developing device standards that will work in the current and future environments.
Employees need the right technology to stay connected. The challenge is one size does not fit all. Business and IT leaders need to consider a day in the life of the employees in their various roles and work environments. Today team members can join video calls from a dedicated office, an area in their home, a third space, or from pretty much anywhere. Whether or not they turn their video on, they will need to be able to hear what’s being said. And if they speak, they need to be heard by all participants.
Since the start of the pandemic, I’ve been in countless video meetings, mobile calls, listen-only webinars, and online training sessions. Audio has been the most critical part. Even with great video, poor audio quality or no audio can stop a meeting dead in its tracks. It’s critical to have great audio.
What about different work environments? Call One, Inc. and Hello Direct, Inc. have team members working from our Headquarters in Cape Canaveral, FL, and remotely in different cities and states. We have open office environments, private offices, home environments, small to large meeting rooms, and an operations and warehouse facility. Audio and video device needs will be different depending on the team members’ roles and workspace. It’s not practical to use a speakerphone in an open office or noisy warehouse. First, we’ll take a look at desktop video options, and then we’ll discuss audio devices.
Desktop Video
There are multiple options available when it comes to desktop video and webcams. In my blog, Webcams for Business – What to consider I share a list of things to consider when choosing a webcam: Compatibility with Operating System, Supported Video Platforms, Windows Hello Face Support, Video Resolution, Field of View and Auto-Framing, Autofocus and Auto-light correction, Built-in Microphones, Privacy Shutter, Mounting Options, USB Type Connectivity, and Cable length, Additional USB Ports, All-in-One Video Bars, Device Management, Warranty, and Price. On our YouTube channel, we have a playlist dedicated to Webcams / Video Collaboration Solutions. These videos allow you to learn more about the webcams and see them in action. We also have side-by-side comparison videos.
Speakerphones are great audio devices for team members who work in a private or home office space where their audio will not distract others. Most personal speakerphones are excellent for travel as they are small and portable. Some models include Bluetooth which allows you to pair with a mobile device. This is great for streaming music or having an ad-hoc small group conference call with others. Speakerphones can be connected to a computer via USB-A or USB-C. There are wireless options that provide flexibility as to where you position the speakerphone from the computer. Zoom and Microsoft Teams certified speakerphones are available. Take a look at these USB Speakerphone options available from Poly, Jabra, EPOS, Konftel, Yamaha UC, Yealink, and ClearOne. In our Business Personal and Small Group Speakerphones video playlist, we put these speakerphones to the test and share their features and audio quality performance.
At the beginning of the pandemic, we experienced a lot of panic-buying from customers of all sizes and industries as they transitioned from in-office to work from home. Many used “freemium” collaboration apps on their computers and there was a mad dash for any USB headset they could get their hands on. We now have over a year and a half of experience and lessons learned under our belt. What we learned is that our team members need better when it comes to headsets. Business and IT leaders need to understand team members communicate and collaborate in different ways based on their work styles and workspaces. Having the right headset fosters better communication, collaboration, and improves productivity. When team members can hear and be heard when in a voice or video call, work just flows. The first step is to identify what they are connecting their headsets to. Is it a desk phone? Which brand and model? Is it a computer? What softphone or UC platforms are being used? Do they need Zoom or Microsoft Teams certified headsets? Is it a mobile device? Does it support Bluetooth or a 3.5mm plug? Do they need to connect to a combination of those three devices?
When I was able to travel and go on customer sites, it wasn’t uncommon to walk by a cubicle and see multiple headsets. When I inquired why they had so many headsets, the response often was, “This headset is for my desk phone. This headset is for my computer. And this is the headset I brought from home to pair with my mobile phone.”
With so many team members working remotely, what are they using? Has it been tested? Is it compatible or certified with the platforms and applications your business is using? How do you know? This conversation can wait for another video and blog I’m working on. We’ll cover device management software and why it’s important for your business.
Headset Connectivity
Today headsets support single and multi-connectivity. Here is a list of connectivity combinations headsets can support today:
Desk Phone Only
Computer Only
Computer + Mobile
Desk Phone + Computer
Desk Phone + Mobile
Desk Phone + Computer + Mobile
What connectivity do your team members need? Need help? Call One, Inc. can help you identify the right headsets based on connectivity, work environment, and use case. Contact us!
Wireless Headsets
Wireless headsets increase productivity by providing team members the ability to roam away from their workstations. They can answer and end calls right from their headset. This is beneficial in any environment. Those working from home will find being wireless especially beneficial. Wireless headsets allow you to get up and refill your coffee, tend to your children or pets, start a load of laundry, get a snack, get your deliveries, and more! There are multiple wireless operating frequencies in use today however, DECT and Bluetooth are the most prevalent when it comes to headsets. Which is best for your environment? If you need to go further, DECT headsets claim to offer a longer wireless range compared to Bluetooth headsets. Bluetooth headsets can pair to mobile phones which allows you to take calls on the go beyond your office or workspace. Poly Savi 8200 Office and Jabra Engage 65/75 Wireless headsets can easily be converted into hybrid work options. Take a look at this video to learn how!
Because work is being done from a variety of environments, employees no longer have immediate physical access to replacement units. I strongly recommend having a secondary/backup audio device wherever they are working. A corded USB headset is a good backup. A good choice would be a USB headset model that does not require software/firmware updates so employees have a truly plug-and-play experience should their primary audio device quit working. The JPL Commander-1, Commander-2, 400-USB Monaural, and 400-USB-Binaural are great inexpensive options as primary or backup headsets.
Make Informed Purchasing Decisions
We created our YouTube Channel to help you make more informed purchasing decisions by testing business-grade audio and video solutions in real-world environments. Check out some of our more popular video playlists:
In the new normal of work from anywhere, hybrid meetings with a mix of in-person and remote participants will be prevalent. Video is awesome however, audio is critical. It’s important to have an audio device that allows the user to hear and be heard. The audio device should align with the individual team member’s work style and workspace. Since 1987, Call One, Inc. has been helping people do their business better. We are authorized resellers of Poly, Jabra, EPOS, Logitech, Cisco, JPL, Yealink, Konftel, and more. We help mid-to-large enterprise customers select the right audio and video devices for their team members. If you would like help, contact us.
https://calloneinc.com/wp-content/uploads/2021/08/Call-One-Blog-Audio-Hybrid-Work.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-08-27 15:18:302021-08-27 15:18:39Video is great, Audio is Critical for Hybrid Work, Office Work, Work from Home
There is no shortage of webcam options available for businesses to select from. In fact, it can become a bit overwhelming. Organizations like Call One, Inc. and our sister company Hello Direct can help you select the right webcam for your multiple use cases.
Here is a guide of things to consider when choosing webcams for business.
Compatibility with Operating System
Not all computers and laptops are created equal. Make certain the webcams you are considering are compatible with your computers’ Operating System/s. Most leading webcam manufacturers will provide a System Requirements list. For example, the Logitech C925e System Requirements are: Windows 7 or later, macOS® 10.7 or later, Chrome OS™ Version 29.0.1547.70 and later. Some webcams will even include the type of processor and recommended RAM, like the Cisco Webex Desk Camera System Requirements list: Operating system: Windows 10 with Universal C Runtime and above, Mac OS X 10.12 and above | CPU (Recommended) I5@2.4 GHz/i7@1.9 GHz Intel processor, or a processor with equivalent capabilities | RAM (Recommended) 8 GB or more | USB Port: USB-C port, USB-A port (USB 2.0 or USB 3.0, 4K video requires USB 3.0 port).
Be sure to check webcam System Requirements before you buy.
Video Platforms Supported
Most USB webcams will work across all major and popular video platforms, but it is a good idea to check to ensure webcam will work in your video environment. Some webcams are certified to work with specific platforms. This means the webcam manufacturer has met all the specifications and requirements set forth by the platform provider to perform in an expected way. For example, the Logitech C930e, Yealink UVC20, Huddly IQ, Jabra Panacast and others are certified for Skype for Business and Microsoft Teams. However, they are also compatible with other popular applications to include BlueJeans, Cisco Webex™, Fuze, Google Meet™, GoToMeeting®, Lifesize Cloud, Pexip, RingCentral Video, Vidyo, and Zoom®.
Young modern woman having Video Conference at home
Windows Hello Support
Microsoft face authentication in Windows 10 is an enterprise-grade identity verification mechanism that is integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and unlock Windows devices as well as unlock your Microsoft Passport.
Most users are good with 1080p and even 720p depending on their role in a video meeting. Some cameras have a fixed resolution like the Logitech C505e at 720p at 30 fps. While many webcams can adjust from 720p to 1080p. Most presenters will do well by selecting webcam with higher video resolution.
Field of View and Auto Framing
Field of View (FOV) has become increasingly more important as video meetings have become a part of our daily lives. Today people are joining from a variety of environments and some are using green screens to help hide their background. Some video participants prefer less of their background to be seen and require a webcam with a narrow FOV. While others need to share a wider field of view. The ability to adjust field of view is ideal for many use cases and select webcams offer that function via their software. While others allow you to zoom or provide pan, tilt, zoom capabilities via their software. The Cisco Webex Desk Camera supports FOV adjustment between 65°, 70°, 75°and 81°. The Logitech Brio supports FOV adjustments between 65°, 78°, and 90°. If you need a wider field of view, the Jabra Panacast offers 180 degree field of view with the option to adjust between 90°, 120°, 140°and 180°. Some cameras have a fixed FOV with digital zoom. How much or how little of your background do you want shown? Field of View is something to consider.
Auto Framing, Group Framing, Intelligent Zoom, or whatever they name the technology, is a great feature available from select cameras. This technology finds you and frames you perfectly in the center. This is great for those who like to walk and talk or simply need to move to another area of the room and not have to manually adjust position of camera. These cameras offer this feature: Huddly IQ, Jabra Panacast, and Poly Studio P15.
Autofocus and Auto Light Correction
Autofocus is a great feature especially if you want to show something directly from of the camera so others can see the detail. Most cameras offer Autofocus however a select few lower cost models like the Logitech C505e and JPL Vision Mini do not support. Low light or poor lighting is a major factor depending on your location. Some have ideal settings with strong light source facing them while others due to room and furniture configuration may have strong light source coming from behind them or they have poor or no light source. All the Logitech Business Webcams offer RightLight technology that help you look your best in any lighting environment. Other webcams like the Poly Studio P5, Konftel Cam10, JPL Vision and Vision Mini, and Cisco Webex Desk Camera all offer Auto Light Correction.
Built-in Microphones
Personally, I strongly recommend a good corded USB or wireless headset or USB speakerphone. However, I understand some folks rely solely on their laptops for audio so having solid performing built-in mics available, is an upgrade. Webcams offer a variety of options from single omni-directional mic, two omni-directional mics, single and dual directional microphones, two full-duplexed microphones to microphones that can also support background noise reduction. If you need to walk away and still be heard, the VDO360 2See includes a far-field mic array that picks up your voice from up to 8 meters / 26 feet away.
Privacy Shutter
Many like the peace of mind of having a privacy shutter on their webcam when not in use. I am a fan of webcams with built-in privacy shutters like the Poly Studio P5, Logitech C925e, Konftel Cam10, Yealink UVC20, and Cisco Webex Desk Camera. Some do not include a lens cover like the Logitech C505e and Huddly cameras. If a privacy shutter is important, be sure to ask if one is included.
Mounting Options
Because of the multiple use cases, many folks require threaded tripod-ready mounting as well as mounting clip to attach to monitors and laptop screens. Some also invert the camera and mount in ceiling. If you are looking to flip and mount camera upside down, ensure there is software available to invert view.
USB-A or USB-C Connectivity and Cable Length
Most webcams today provide a USB-A connection. However, many newer computers and laptops only provide USB-C ports. Some cameras include USB-A and USB-C connection options. The Yealink UVC30 Desktop camera has a USB-A cable and includes a USB 3.0 Type A to Type C adapter. The Cisco Webex Desk Camera includes removeable USB-C to USB-A and USB-C to USB-C cables. The Poly Studio P15 and VDO360 3See include a USB-C type connection. I have tested USB 3.0 Type USB-A to type USB-C adapter with several USB-A webcams and they have worked.
There currently does not appear to be a standard USB cable length and will range from 3ft to 7ft+. Check on cable length prior to ordering to ensure the length will be sufficient for your setup.
Additional USB Ports
Computer manufacturers are decreasing the number of USB ports they include. Some webcams include additional USB ports that can be used to connect a headset, speakerphone, or other USB peripheral. The Poly Studio P5 and VDO360 1See each include one USB-A port and the Poly Studio P15 includes two additional USB-A ports. This is a great feature to consider when selecting a camera.
All-In-One
If you are looking for a personal all-in-one device that includes a camera, microphones, and speakers, you may want to consider the Poly Studio P15 or VDO360 3See. Check out the Poly Studio P15 in action in this video below!
Device Management
Today the hybrid work model is prevailing across multiple industries. Remote work will be a part of many. Being able to manage your audio and video devices personally or remotely is something to consider. Leading brands like Poly, Logitech, Yealink, Jabra, and Cisco offer enterprise and individual device management software to ensure your devices are performing optimally by having the latest software and firmware updates. Additionally, you can access multiple features and settings to help customize your video experience.
Warranty
Warranty can range from 1 to 3 years depending on webcam brand and model. All Logitech Business Webcam models include a 3-year limited hardware warranty. Beyond warranty, check with your vendor to understand the warranty service process. However please note, I have tested several webcams and it is very rare for a webcam from an established brand like Logitech or Poly to quit working. We have experienced issues with some of the lesser-known brands.
The individual use case will ultimately determine which webcam is best. Our helpful team along with our partners can help you and your business select the right solution. If you would like to set up a meeting to discuss your audio and video solutions needs, contact us!
https://calloneinc.com/wp-content/uploads/2021/04/Call-One-hybrid-work-WEBCAM-BLOG.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-04-26 17:11:452021-04-27 09:10:16Webcams for Business – What to consider
The JPL Vision Mini is a small 1080p USB webcam with full HD glass lens. The webcam has a tri-fold hinged bracket with a gripper foot so it can be placed securely above your computer or laptop to allow long distance face to face meetings from your conference room or home office.
The JPL Vision Mini is compatible with all major video collaboration platforms and does not require additional software or downloads. It’s truly plug-n-play. This low-cost webcam is designed for personal use and is packed with great features including two built-in full duplexed microphones that provide awesome mic audio quality! (check out video below to hear for yourself)
JPL Vision Mini Features
1080p HD 30fps CMOS Camera
Plug & Play solution – No software downloads needed
Full HD 1080p glass lens – No optical distortion
Two microphones – Built in dual stereo
67° Field of view
Privacy lens cover included
USB-A connectivity
Desk mount, monitor mount or tripod option
AEC – Automatic Echo Cancellation
ANS – Automatic Noise Suppression
JPL Vision Mini is compatible with all major softphones. No additional software or downloads needed.
Video collaboration is here to stay for organizations small to large to stay connected with their team members in this new hybrid work model. If your business, or you personally are looking for an affordable, reliable, and easy to set up and use webcam, consider the JPL Vision Mini. Check out video below to see the webcam in action! Contact us for more info to learn more about the complete line of audio and video solutions available from JPL!
https://calloneinc.com/wp-content/uploads/2021/04/JPL-Vision-Mini-blog-header.jpg10131800Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-04-08 09:46:262021-04-08 09:46:29JPL Vision Mini Overview
As businesses settle into the new normal, some are adopting hybrid and flexible work models where teams and departments split between working remotely and working in office. Models will vary depending on organization.
Due to the massive surge in demand for USB audio and video devices the first few months of the pandemic, established leading brands had a hard time keeping up. Many organizations and people purchased audio and video devices from lesser-known brands and vendors.
Companies are now beginning to establish audio and video device standards after a year of dealing with “whatever was in stock”. Supply Chain is ramping back up and the leaders in the personal business audio and video device space have product flowing once again.
Organizations are looking for high-quality devices that are durable, reliable, easy to set up and use, and are compatible across the major business communications and collaboration platforms. Some IT Teams are also looking into device management software to help them monitor and manage devices remotely.
When it comes to selecting audio and video devices for your team members, it is critical to understand the individual users’ role and their environments. Here are some questions you should be asking:
Where will they be working? In the office? At home? A combination?
Is their setup the same in their home as their office? If not, what are the differences?
Will they get a set of audio and video devices for each location or are they expected to transport to and from home and office?
If at home and their audio or video device breaks or quits working, what is the expectation? Are there plans to supply a secondary or backup device?
Do they have ample USB ports?
DECT and Bluetooth wireless headsets provide connectivity flexibility and the benefit of mobility. What’s the difference between DECT and Bluetooth and which should you select? Check out this blog and video!
Authorized partners like Call One, Inc. with over 34 years of experience and a nationally certified Women’s Business Enterprise and Woman Owned Small Business can help narrow down your audio and video device choices. We work hand in hand with all the leading brands to include Poly, Jabra, Logitech, Yealink, JPL, EPOS, and more. Together we can develop customized solutions for your teams wherever they work. You can also take advantage of our Agent in a Box service and have the required components packed in one box delivered to the office or to individual residential addresses nationwide.
Contact us to schedule a free consultation to help you select the right audio and video devices for your organization!
https://calloneinc.com/wp-content/uploads/2021/03/Hybrid-Work-Devices-Call-One-blog-v2.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-03-22 14:33:542021-03-22 14:33:59Questions to ask when selecting audio and video devices for Hybrid Work
The JPL Element TT3-AVANT Headset is a unique patented modular headset system designed to provide the user with the choice of wearing styles. The Element range of headsets has been specifically designed to extend the life of the headset. Because of the modular design, if a speaker, microphone or headband breaks out of warranty, you only need to replace half of the headset (one part), which means a longer life for the headset and the cost of ownership is reduced. Why change the whole headset when changing half is the solution! How do they sound? First, let’s go over the basics:
What is the JPL Element TT3 Avant?
JPL Element TT3 Avant Features
Dual speakers for better conversation concentration
Left / right ear side compatible
Wideband enabled
Surround Shield Noise-cancelling microphone
Ratchet stop boom arm with 220° rotation
Supplied with quick disconnect system(QD) – QD compatible with Plantronics (QD bottom Lead Sold Separately)
Headset storage clam shell case and clothing clip included
Designed and engineered in the UK
Compatible with all known office phones
Full range of bottom leads available
Optional monaural headband available Approvals: CE, FCC, EAC
3 Years Warranty – 2 years repair or replacement warranty PLUS a 3rd year cover on all non-moving parts
Our Thoughts
For the price ($95 for Dual Ear and $85 for Single Ear + plus cost of cable), 3 year warranty, and part replacement, this headset should be your go to contact center solution. The audio quality is in a league of it’s own. It surprisingly blows all competition out of the water. Take a listen for yourself:
https://calloneinc.com/wp-content/uploads/2021/02/Jpl_Avant-blog-header.jpg10001778Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-02-17 14:02:562021-02-17 14:02:59JPL Element TT3 Avant | Low Cost, Sustainable, Professional
https://calloneinc.com/wp-content/uploads/2019/04/HeadsetColumn.jpg15121512Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2019-04-22 20:19:502021-09-28 11:25:56What’s The Best Headset?
