Tag Archive for: EHS Cable

EHS Cable Wireless Headsets

What is an EHS Cable for Wireless Headsets?

What is an EHS Cable? 

An EHS (Electronic Hook Switch) cable is a solution that connects a DECT wireless headset base and a desk phone. The EHS cable enables remote answer and end call function from the headset. The ability to answer and end calls directly from your headset while at or away from your workstation is a highly beneficial function and a primary reason for getting a wireless headset.  

EHS Cables for Wireless Headsets

Jabra, Poly, EPOS, and JPL have a wide range of wireless headsets and EHS cables to support multiple desk phone brands and models. Contact us! A trained team member from an Authorized Reseller like Call One, Inc. can help. EHS Cables are NOT included with the purchase of a wireless headset due to the various combinations of wireless headsets and desk phones.  

EHS Cables by Brand: 

Not all phones support EHS Cables 

Before you get excited at the prospect of wireless freedom, you will enjoy using a wireless headset and EHS cable; make sure your phone supports it. Not all phones support EHS Cables. Contact an Authorized Reseller to check compatibility. Additionally, they can help identify alternatives like a handset lifter.  

Handset Lifters:

Poly hl10 EHS Cables for Wireless Headsets
Poly HL10

Check Compatibility 

Online compatibility guides are available. However, they may be challenging to navigate and understand if you are not familiar with them. It’s best to contact a subject matter expert to help you select the correct, compatible wireless headsets and EHS cables for your environment. There are hundreds of brands and thousands of individual phone models. You must know the desk phone brand and model whether you check compatibility on your own or contact an expert to help.  

Online Compatibility Guides 

Can EHS Cables be used with other devices? 

Poly and Jabra have developed audio adapters that provide multi-connectivity to corded USB headsets and Bluetooth headsets with the appropriate dongle. The Jabra link 950 and Poly MDA220 adapters connect compatible USB headsets to a desk phone and computer. These adapters can use select, compatible EHS cables to support remote answer/end call functions. It’s best to contact a subject matter expert or the manufacturer directly to check compatibility.  

Multi-Connectivity Adapters 

EHS Cables for Wireless Headsets

Conclusion 

EHS Cables provide the beneficial function of remote call control. The challenge is that not all phones support EHS cables, so it’s important to check compatibility online or contact a subject matter expert who can help you select the right solutions for your use case. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and an Authorized Reseller of Jabra, JPL, EPOS, and Poly. We have over three decades of knowledge and experience and are happy to support you.  

Manufacturer Support 

Plantronics EHS Cable APC-43

The Plantronics EHS Cable APC-43 (38350-13) allows you to connect Plantronics Savi 700 Series, CS500/CS500 XD Series, MDA 200/220 and Voyager Legend CS to these Cisco Desk Phone Models:

  • 6945
  • 7821, 7841, 7861
  • 7942G, 7945G, 7962G, 7965G, 7975G
  • 8841, 8845, 8851, 8861, 8865

Using the APC-43 Cable provides remote desk phone call control. You can answer and hang up call via headset while away from desk. After all, that is the main point of being “wireless”.

What’s in the box? APC-43 Cable, Quick Start Guide, Guide showing how to connect Savi Online Indicator Light (Light not included), Regulatory Compliance Information and Warranty Info

The Plantronics APC-43 cable has a 2-Year Warranty

APC-43 Date Code Location: The date code for the APC-43 cable is located in the middle of the cable on the rectangle housing. It consists of four digits in the MM/YY format (for example, 06/17).

Plantronics EHS Cable APC-43

Here is set up guide for the various Cisco Phone Models:

Plantronics EHS Cable APC-43

Plantronics EHS Cable APC-43

The 85638-01 Adapter Cord needed if using Sidebar with Cisco phone and can be purchased separately.

Additionally the 80287-01 Plantronics Online Indicator Light is a great way to visually show others you are in a call and is optional accessory.

If you have any questions in reference to the Plantronics EHS Cable APC-43 or any other Plantronics solutions, please contact your dedicated Call One, Inc. Account Executive today!!!