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What’s the difference between UC and MS Headsets?

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Online articles report that as of April 30, 2020, Microsoft Teams had increased its Daily Active Users to 75 million. Leading manufacturers partnered with Microsoft have developed a full line of Microsoft Teams certified devices to support users in individual and group workspaces. Today there are audio & video peripherals, PCs and mobile devices, IP Phones, all-in-one collaboration devices, room systems, and large screen displays all certified for Microsoft Teams.

To keep things short and sweet, we’ll focus on headsets. When it comes to business-grade headsets by Poly, Jabra, EPOS, Logitech, Yealink, and Bose, they all offer UC and Microsoft Teams certified headset models. 

What’s the difference between UC and MS headsets? This is a frequently asked question. In this week’s video, we tackle this and four other frequently asked questions when it comes to selecting a UC or MS headset for your environment.

  • When should I use a UC vs MS model? 
  • If I use multiple platforms like Microsoft Teams, Cisco, and Zoom, do I use the UC or MS model?
  • What does the Microsoft Teams button do? 
  • Will the Microsoft Teams button work in a multi-platform environment? 

If you are upgrading to Teams from Skype for Business, you won’t need to replace previously replaced devices. All Microsoft certified devices are supported for both Microsoft Teams and Skype for Business. There is one key difference between previously certified devices and it’s the Microsoft Teams button that provides additional functionality. 

UC and MS headsets offer multiple wearing styles, USB-A and USB-C connectivity, along with Bluetooth and DECT wireless options to support the various employee types and use cases across organizations. 

If you would like to learn which variants are best for your environment, contact us Monday-Friday, 8 am-5 pm ET. In the meantime, get answers to the questions above by watching the video and check out additional videos on our YouTube channel! 

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Bluetooth or DECT

Bluetooth or DECT Wireless Headset for Work From Home?

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It’s been six months since most were sent home with a laptop and corded USB heasdet. (If even that much). Now that work from home has become more permanent, people are looking at upgrading to wireless headsets. In this video, we tackle whether to go with a Bluetooth or DECT wireless headset to work from home. Key things to consider: Range, Connectivity, & Battery Life. 

Choosing between Bluetooth and DECT is solely based upon your use case. What are you looking for? Do you want to get up from your work space and pour a cup of coffee while attending a webinar? Do you have dogs to let out? Being able to narrow down what you want, and what you need, makes it easier to choose. Call One can assist you through the process. We’re here to help people do their business better. Narrow your choice of wireless headset by connectivity, whether you’re looking for a headset that offers Penta connectivity, triple connectivity (desk phone, PC and mobile) DECT and more. Take a look at the video below and subscribe to our Youtube channel here.

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Plantronics Blackwire Family

Plantronics Blackwire Family Connectivity Options

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The Plantronics Blackwire Family is made up of several series: 215/225, 3200, 5200 and 700. They offer varying connectivity options depending on the series/model.  While wireless headsets are extremely beneficial and popular, there are very good reasons why organizations choose corded options instead:

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Plantronics Savi 8220 DECT

Plantronics Savi 8220 – DECT Wireless Headset with ANC

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Plantronics has added the Savi 8200 Series to their lineup, including a DECT wireless headset with active noise cancelling.

This solution is recommended for the connected executive, office collaborator and contact center supervisor who need to collaborate across multiple communication platforms (desk phone, softphone and mobile phone). They need a single headset system to seamlessly manage calls with the added flexibility to roam more freely in the enterprise office or contact center, focus in noisy environments with active noise canceling (ANC) and maintain the best audio on both sides of the call.

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Plantronics Blackwire 3200 Series

Plantronics Blackwire 3200 Series

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Plantronics Blackwire 3200 Series replace the very popular Plantronics Blackwire 300 Series. There are some apparent cosmetic changes like the new “Lava” cable and accents. Some of the variants include folding speakers along with leatherette ear cushions and 3.5mm connection option. Also…like the Voyager 3200 UC, Voyager 5200 UC, Voyager 8200 UC and Blackwire 5200 Series.

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How do you choose the right headsets for your organization? Part III

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Series by Danny Hayasaka

In Part I of this series we discussed who the top headset manufacturers are and why. In Part II we covered why it’s important to choose an Authorized Partner. Now…let’s get into it. How do you choose the right headsets for your organization?

Back in the day, it was so simple; Plug Prong or Multipurpose Amp, single ear, dual ear or convertible wearing style headset. That’s it.

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How do you choose the right headsets for your organization? Part II

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Series by Danny Hayasaka

7/13/18

In Part I of this series I listed reasons why Plantronics, Jabra and Sennheiser are currently the leaders in the headset space.

Now I want to focus on choosing the right partner/vendor/reseller. Every headset brand/model is available via the interwebz. If you are looking for one or two headsets and don’t value service or support, take a chance online.

If you value your role and want to do what’s best for your company keep reading.

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