Plantronics Calisto 7200

Plantronics Calisto 7200

Plantronics introduced a new member to their Calisto speakerphone family. The Calisto 7200 UC.

Like other new solutions Plantronics is producing, there aren’t “Microsoft” and “UC” variants. The Plantronics Calisto 7200 is certified for Skype for Business. Built for UC applications and softphones from Avaya, Cisco, Skype and others.

Read more

Calisto 7200 USB and Bluetooth Premium Speakerphone

By Danny Hayasaka

I’ve been using the Plantronics Calisto 7200 Speakerphone for several weeks now. It’s much better than the Calisto P610 and P620 in terms of audio quality for voice calls and streaming music.

Read more

How do you choose the right headsets for your organization? Part III

Series by Danny Hayasaka

In Part I of this series we discussed who the top headset manufacturers are and why. In Part II we covered why it’s important to choose an Authorized Partner. Now…let’s get into it. How do you choose the right headsets for your organization?

Back in the day, it was so simple; Plug Prong or Multipurpose Amp, single ear, dual ear or convertible wearing style headset. That’s it.

Read more

How do you choose the right headsets for your organization? Part II

Series by Danny Hayasaka

7/13/18

In Part I of this series I listed reasons why Plantronics, Jabra and Sennheiser are currently the leaders in the headset space.

Now I want to focus on choosing the right partner/vendor/reseller. Every headset brand/model is available via the interwebz. If you are looking for one or two headsets and don’t value service or support, take a chance online.

If you value your role and want to do what’s best for your company keep reading.

Read more

How do you choose the right headsets for your organization? Part I

Series by Danny Hayasaka

7/9/18

Having been in this industry for over 19 years I’ve had the opportunity to see the evolution of headsets. Some dismiss headsets as commodities however they are becoming increasingly critical to an organizations business processes and their overall business communications and collaboration strategies.

The headset is how your company’s voice is transmitted to the world. In addition to customers and partners, clear communications are also important internally amongst peers and colleagues. More emphasis should be placed on selecting the right headset if listening to your customers and being able to be heard clearly matters to you and your business.

Read more

JPL Blue Commander

By Danny Hayasaka

The Blue Commander is a high-speed USB 2.0 direct plug-in professional office headset designed to work with office desk phones and any USB device. This headset is ideal for professional office and contact center users, providing better posture and flexibility throughout the day.

  • Single earpiece allowing users to confer with colleagues
  • Left / right ear side compatible
  • 60mm Smooth leatherette ear cushion
  • Supplied with high-speed USB 2.0 connector
  • 270° adjustable microphone boom
  • Noise-canceling microphone
  • Lightweight Headset, ~ 54g
  • Sure-fit fully adjustable headband
  • Acoustic shock protection
  • 24-month repair or replacement warranty

Why Logitech for Video Conferencing?

Most people know Logitech. Many folks use Logitech Keyboards & Mice daily. But did you know Logitech offers video conferencing solutions?

Logitech is transforming video conferencing by offering an easy and affordable way to collaborate, with crystal-clear audio and razor-sharp video.

Logitech offers a variety of products that satisfy multiple use cases and environments.

Read more

Open Office Headset Solutions

By Danny Hayasaka

Original August 23, 2017

Updated Feb 28, 2018

Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.

How many times throughout the day are you interrupted or distracted?

One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (if streaming audio/music).

There are different options from multiple manufacturers. All brands offer ANC headsets that are certified/optimized/compatible with all major UC platforms like Cisco, Microsoft, Avaya, 8×8, RingCentral, and more!

Each brand puts their own spin on the various models from SmartSensor technology to integrated BusyLight to Boom-less mic options. They also have corded USB variants as well as completely wireless headsets.

Asset Management is becoming increasingly more important. Jabra, Plantronics and Sennheiser all offer Enterprise Headset Management software.

Plantronics Manager Pro (Subscription Service)

Jabra Xpress (Free)

Sennheiser HeadSetup Pro Manager (Subscription Service)

Speak with Call One, Inc. Account Executive to help you identify which model is best for your use case!

These ANC headsets are all USB models. If you would like to use on your “desk phone”, Plantronics models can be connected to desk phone via the MDA 220.

Let’s take a closer look at the individual models

Plantronics ANC Headsets:

NEW Voyager 6200 UC

 

Variants:

What’s good?

  • Active Noise Canceling earbuds
  • Neckband with Earbuds Wearing Style
    • Single and dual ear options (right and/or left ear use)
    • Have both earbuds out if needed
  • Vibrating Neckband signals incoming calls
  • Up to 9hrs of talk time, 16hrs of Listen Time
  • Dynamic Mute alert feature senses and alerts user when talking while muted
  • Supported via Plantronics Hub and Plantronics Manager Pro
  • Class 1 Bluetooth – up to 98ft wireless range
  • Portable – durable carrying case included
  • Charge base included
  • Connect to PC/Laptop via USB Dongle and mobile devices (Tablet/Smartphone) via Bluetooth
  • Multipurpose button to answer/hang up, play/pause, next track, go back a track

What’s bad?

  • At the moment I’m having a hard time finding something I don’t like

Plantronics Voyager 8200 UC

Variants

What’s good?

  • Dual Mode Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Boomless Mic
  • Mobile and PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220
  • Listen Time: Up to 24 hours
  • Talk Time: Up to 20 hours
  • Standby Time: Up to 1 month
  • Roaming Range: Up to 98 feet
  • 5mm audio cable connectivity
  • Carrying pouch for portability

What’s bad?

  • 5mm audio cable listen only
  • No USB cable connectivity option

Plantronics Voyager Focus UC Wireless Headset

Variants:

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Talk Time: Up to 12 hours (10 ANC on)
  • Listening Time: Up to 15 hours (12 ANC on)
  • Roaming Range: Up to 150 feet with adaptive power (with Class 1 supported devices)
  • Carrying case for portability
  • PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220

What’s bad?

  • No cable connectivity option (i.e. in flight connectivity option, or USB cable connectivity)

Blackwire 725 Corded USB Headset

 

Variants:

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Portable – durable carrying case included
  • Connect to Desk Phone and PC via MDA 220

What’s bad?

  • Doesn’t support Bluetooth

Jabra ANC Headsets:

Jabra Evolve 75e

Variants:

What’s good?

  • Active Noise Canceling earbuds
  • Neckband with Earbuds Wearing Style
  • Single and dual ear options
  • Have both earbuds out if needed
  • Listen-in feature
  • Vibrating Neckband signals incoming calls
  • Up to 13hrs of talk time, 14hrs of Listen Time
    • 2hr Charge Time
  • Sweat & water resistant Yes, IP54
  • Integrated red light on the microphone box, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal
  • One tap access to “MS Cortana, Apple Siri®, Google Now™” on the mute/voice button
  • Up to 100 ft. with PCs, up to 33ft with smartphones
  • Portable – durable carrying case included
  • Connect to PC/Laptop via USB Dongle and mobile devices (Tablet/Smartphone) via Bluetooth
  • Multipurpose button to answer/hang up, play/pause, next track, go back a track
  • Magnets in earbuds
    • For easy and comfortable position around the neck. When the earbuds are connected, your music will pause or your call will be ended.

What’s bad?

  • Must be worn in right ear when making calls
  • There have been some audio quality issues when used with Link 370
    • We identified if we connect Link 370 to USB Extension cable it minimizes/solves audio issue

 

Jabra Evolve 80 UC and Microsoft variants

Variants:

What’s good?

  • Active Noise Canceling
  • USB and 3.5mm corded connectivity
  • Busy Light (can be manually activated)
  • Microphone boom arm can be integrated into the headband when not on a call or simply listening to music
  • Microphone mute on boom arm
  • Soft pouch included for portability
  • Listen in feature

What’s bad?

  • Doesn’t support Bluetooth

Jabra Evolve 75 UC & Microsoft variants with or without stand

Variants

What’s good?

  • Active Noise Canceling
  • Dual Bluetooth connectivity to Mobile and PC/Laptop
  • USB Cable connectivity supports both receive/transmit and charges at same time
  • Up to 15hrs battery life
  • Hi-Fi Audio
  • Boom arm can be clipped to headband when not in use (also acts as mute switch when boom arm up)
  • Listen-In button
  • Integrated Busy Light
  • First Skype for Business certified headset meeting the requirements for Open Office and Outdoor
  • Great Noise Canceling Mic

What’s bad?

  • Boom can only be on right side

 

Sennheiser ANC Headset

Sennheiser MB 660 UC and Microsoft variants

Variants

What’s good?

  • Dual mode Active Noise Canceling
  • Boomless mic
  • Multiple connectivity options: Bluetooth 4.2, NFC, Audio cable with answer/end button (2.5 mm and 3.5 mm jack plugs), USB cable with micro-USB connector, BT800 USB dongle
  • Battery life: Up to 30 hours
  • Standby time: Up to 15 days
  • Range: Up to 82ft
  • 2 Year Warranty
  • Sound Effect modes (via free Captunes App): Club, Movie, Speech, Director – User defined)
  • Nice hard cover carry case for portability
  • Audio quality when streaming music or watching movies via mobile device is awesome!

What’s bad?

  • On/Off done by folding speakers flat
  • I wasn’t a fan of the touch sensors, I like prominent buttons but that’s me

 

Open Office Headset Solutions

By Danny Hayasaka

August 23, 2017

Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.

How many times throughout the day are you interrupted or distracted?

One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (especially if streaming music).

There are different options from multiple manufacturers. All brands offer ANC headsets that are certified/optimized/compatible with all major UC platforms like Cisco, Microsoft & Avaya.

Each brand puts their own spin on the various models from SmartSensor technology to integrated BusyLight to Boom-less mic options. They also have corded USB variants as well as completely wireless headsets.

Speak with Call One, Inc. Account Executive to help you identify which model is best for your use case!

These ANC headsets are all USB models. If you would like to use on your “desk phone”, Plantronics models can be connected to desk phone via the MDA 220.

Let’s take a closer look at the individual models

Plantronics ANC Headsets:

Blackwire 725 Corded USB Headset

 

Variants:

  • 202580-01 Blackwire 725, Standard
  • 202581-01 Blackwire 725, Microsoft

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Portable – durable carrying case included
  • Connect to Desk Phone and PC via MDA 220

What’s bad?

  • Doesn’t support Bluetooth

Plantronics Voyager Focus UC Wireless Headset

Variants:

  • PLT-202652-01-006 Plantronics B825 Voyager Focus UC Bluetooth Headset with Stand
  • PLT-202652-02-006 Plantronics B825-M Voyager Focus UC Lync Bluetooth Headset with Stand
  • PLT-202652-03-006 Plantronics B825 Voyager Focus UC Bluetooth Headset (No Stand)
  • PLT-202652-04-006 Plantronics B825-M Voyager Focus UC Lync Bluetooth Headset (No Stand)

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Talk Time: Up to 12 hours (10 ANC on)
  • Listening Time: Up to 15 hours (12 ANC on)
  • Roaming Range: Up to 150 feet with adaptive power (with Class 1 supported devices)
  • Carrying case for portability
  • PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220

What’s bad?

  • No cable connectivity option (i.e. in flight connectivity option, or USB cable connectivity)

Plantronics Voyager 8200 UC

Variants

  • PLT-208769-01-006 Plantronics 8200 UC Black Bluetooth Headset
  • PLT-208769-02 Plantronics 8200 UC White Bluetooth Headset

What’s good?

  • Dual Mode Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Boomless Mic
  • Mobile and PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220
  • Listen Time: Up to 24 hours
  • Talk Time: Up to 20 hours
  • Standby Time: Up to 1 month
  • Roaming Range: Up to 98 feet
  • 5mm audio cable connectivity
  • Carrying pouch for portability

What’s bad?

  • 5mm audio cable listen only
  • No USB cable connectivity

Jabra ANC Headsets:

Jabra Evolve 80 UC and Microsoft variants

Variants:

  • JBR-7899-823-109-003 Jabra EVOLVE 80 MS USB Stereo Headset with ANC
  • JBR-7899-829-209-001 Jabra EVOLVE 80 UC USB Stereo Headset with ANC

What’s good?

  • Active Noise Canceling
  • USB and 3.5mm corded connectivity
  • Busy Light (can be manually activated)
  • Microphone boom arm can be integrated into the headband when not on a call or simply listening to music
  • Microphone mute on boom arm
  • Soft pouch included for portability
  • Listen in feature

What’s bad?

  • Doesn’t support Bluetooth
  • Hefty price tag

Jabra Evolve 75 UC & Microsoft variants with or without stand

Variants

  • JBR-7599-832-109-002 Jabra Evolve 75 MS Bundle including Link 370
  • JBR-7599-832-199-002 Jabra Evolve 75 MS Bundle with Charging Stand
  • JBR-7599-838-109-002 Jabra Evolve 75 Stereo UC Bundle including Link 370
  • JBR-7599-838-199-002 Jabra Evolve 75 UC Bundle with Charging Stand

What’s good?

  • Active Noise Canceling
  • Dual Bluetooth connectivity to Mobile and PC/Laptop
  • USB Cable connectivity supports both receive/transmit and charges at same time
  • Up to 15hrs battery life
  • Hi-Fi Audio
  • Boom arm can be clipped to headband when not in use (also acts as mute switch when boom arm up)
  • Listen-In button
  • Integrated Busy Light
  • First Skype for Business certified headset meeting the requirements for Open Office and Outdoor

What’s bad?

  • Boom can only be on right side

 

Sennheiser ANC Headset

Sennheiser MB 660 UC and Microsoft variants

Variants

  • SEN-507092-006 Sennheiser MB 660 UC
  • SEN-507093-006 Sennheiser MB 660 UC MS

What’s good?

  • Dual mode Active Noise Canceling
  • Boomless mic
  • Multiple connectivity options: Bluetooth 4.2, NFC, Audio cable with answer/end button (2.5 mm and 3.5 mm jack plugs), USB cable with micro-USB connector, BT800 USB dongle
  • Battery life: Up to 30 hours
  • Standby time: Up to 15 days
  • Range: Up to 82ft
  • 2 Year Warranty
  • Sound Effect modes (via free Captunes App): Club, Movie, Speech, Director – User defined)
  • Nice hard cover carry case for portability

What’s bad?

  • On/Off done by folding speakers flat
  • Hefty price tag

 

Jabra Speak 710 Review

Finally got my hands on a couple of Jabra Speak 710 speakerphones. When it comes to portable USB/Bluetooth speakerphones, the Speak 710 has the best audio quality I’ve experienced.

Before I get ahead of myself, let’s go through the process.

The Jabra Speak 710 comes in two flavors:

What’s in the box? Jabra Speak 710 with a hardwired USB cable and integrated folding table stand, Link 370 USB Dongle, carry case, Quick Start Guide

Jabra Speak 710 Features:

  • Immersive sound for calls and music
  • Intuitive plug and play connectivity – connect to a laptop, smartphone and tablet via USB or Bluetooth®
  • Lightweight design, protective travel pouch, and 15 hours of battery life (3hrs to fully charge)
  • Flexible and scalable for small and large meetings
  • Interact with your voice assistant with the one-touch Smart button
  • Certified for Avaya, Cisco, and Skype for Business for a plug-and-play experience

Set Up and Use: For any Jabra US device, I strongly recommend downloading the FREE Jabra Direct software of individual use or Jabra Xpress for mass deployment.

Speak 710 Jabra Direct

 

Set up is a breeze. You have two options for connecting Jabra Speak 710 to PC/Laptop:

  1. Connect to PC via USB Cable (USB cable hardwired to Speak 710 and has nice cord management system)
  2. Connect to PC via Bluetooth (Link 370 USB dongle)

To connect Speak 710 to Bluetooth mobile device, hold the Bluetooth button for 2 seconds and follow the voice-guided instructions to pair to your smartphone.

Jabra Speak 710

Speak 710 controls:

  • Power on/off
  • Answer call
  • End call
  • Volume Up
  • Volume Down
  • Mute
  • Bluetooth
  • Battery status
  • Smart button
    • By default, the Smart button will activate your smartphone’s voice assistant (Siri®, Google Now™, Cortana™). However, if you would prefer the Smart button to instead speed dial a phone number on your Smartphone or PC, this can be configured using Jabra Direct.
  • Link Button
    • To temporarily link the audio between two Jabra Speak 710s, press the Link button on both speakerphones when they are within 2m/6ft. The Link button will only be visible when two Jabra Speak 710’s are within 2m/6ft.
    • To unlink the speakerphones, press the Link button on one of the speakerphones.

NOTE If two Bluetooth devices are connected to the Jabra Speak 710, the last connected Bluetooth device will be replaced by the temporary link.

The Jabra Speak 710 is a premium, portable speakerphone for business leaders and C-level executives that ensures amazing sound for conference calls and music – anytime, anywhere.

I have two Speak 710’s linked together so the audio experience is absolutely fantastic for calls and music!!!

Desktop Setup

Here are some use cases:

 

  • Small meeting room: 1-6 participants in the meeting room (place Speak 710 in the middle of the table)
  • Large Meeting room: Up to 12 participants (Link two Speak 710’s and place at either end of the table)
  • At your desk (Private office/home office): It’s recommended to put Speak 710 in an upright position using the integrated table stand.
  • Stereo media: if you are presenting or viewing stereo multimedia, two Jabra Speak 710’s can be positioned on either side of a projector or display for automatic stereo sound.

To help you keep track of tiny Link 370 USB dongle, there’s a slot on the underside of Speak 710 so you can store for travel.  Let’s say you forget dongle or forgot to charge…that’s okay, fortunately, there is a hardwired USB cable you can always use. The table stand is also a nice feature.

The Speak 710 is for those who need better audio quality for voice calls and streaming media. Additionally, the look of the Speak 710 is very nice compared to Speak 510.

I’ve tested all the business-grade portable USB/Bluetooth speakerphones from the major manufacturers and hands down, the Speak 710 provides the best audio quality.