Choosing the Right EPOS Impact SDW 5000 Series Headset: A Simple Guide Based on Connectivity, Wearing Style, and Teams Certification

In the evolving landscape of hybrid work, organizations demand professional-grade headsets that offer secure, reliable, and flexible communication across devices and platforms. The EPOS Impact SDW 5000 Series rises to that challenge, delivering premium DECT wireless headset solutions engineered for enterprise use.

Despite its broad range of configurations, finding the right SDW 5000 model to meet your specific use case can be confusing. That’s why I created this simple matrix to help identify the best model based on three key criteria:

EPOS Impact SDW 5000 Series Headset
  • Wearing Style: 3-in-1, Monaural, or Binaural
  • Connectivity Needs: PC only, PC + Desk Phone, or PC + Desk Phone + Mobile
  • Microsoft Teams Certification: Yes or No

Why EPOS Impact SDW 5000?

The SDW 5000 Series offers:

  • DECT wireless freedom with secure encryption
  • Exceptional audio quality with EPOS Voice™ and noise-canceling microphones
  • All-day comfort with ergonomic designs and multiple wearing styles
  • Intelligent device management via EPOS Connect and EPOS Manager
  • Enterprise-grade durability and seamless integration with softphones and communications platforms

EPOS Impact SDW 5000 Model Comparison Matrix

Model

Wearing Style

Connectivity

Teams Certified

Impact SDW 5011

3-in-1

PC via DECT Dongle

No

Impact SDW 5013T

3-in-1

PC via base station

Yes

Impact SDW 5015

3-in-1

PC & Desk Phone

No

Impact SDW 5016

3-in-1

PC, Desk Phone, & Mobile

No

Impact SDW 5016T

3-in-1

PC, Desk Phone, & Mobile

Yes

Impact SDW 5031

Monaural

PC via DECT Dongle

No

Impact SDW 5033

Monaural

PC via base station

No

Impact SDW 5033T

Monaural

PC via base station

Yes

Impact SDW 5035

Monaural

PC & Desk Phone

No

Impact SDW 5036

Monaural

PC, Desk Phone, & Mobile

No

Impact SDW 5036T

Monaural

PC, Desk Phone, & Mobile

Yes

Impact SDW 5061

Binaural

PC via DECT Dongle

No

Impact SDW 5063

Binaural

PC via base station

No

Impact SDW 5063T

Binaural

PC via base station

Yes

Impact SDW 5066

Binaural

PC, Desk Phone, & Mobile

No

Impact SDW 5066T

Binaural

PC, Desk Phone, & Mobile

Yes

EPOS Impact SDW 5000 Series Headset

How to Choose

Ask yourself:

  • What devices will I need to connect to? Just a PC? Or also a desk phone and mobile?
  • Do I need a Microsoft Teams certified headset? This is essential for users relying heavily on Teams for communication.
  • What’s my preferred wearing style? 3-in-1 for flexibility, or a fixed monaural/binaural style for focused work.

Need help making the right choice? That’s where we come in.

Why Buy from Call One, Inc. or Hello Direct?

As Authorized EPOS Resellers, Call One, Inc. and Hello Direct provide:

  • Direct access to demo units and expert support
  • Headset evaluation programs and deployment assistance
  • Enterprise-level pricing and procurement integration
  • Guidance on compatibility with your UC platform
EPOS Impact SDW 5000 Series Headset

Don’t guess, get it right the first time. Contact our team to schedule a demo or headset evaluation.

Schedule a discovery meeting today!

Resources

Impact SDW 5011, 5031, 5061 Data Sheet

Impact SDW 5066, 5065, 5063 Data Sheet

Impact SDW 5000 Series – DECT Wireless Headset System User Guide

Impact 5000 Series – Impact SDW 30 HS | Impact SDW 60 HS DECT Headset Quick Guide

Impact 5000 Video – Package Contents

Impact 5000 web page  

All You Need to Know About the HP Poly Voyager Legend 50 Series: Ultimate Guide for Modern Professionals

Introduction: Redefining Communication for the Hybrid Workforce

In today’s hybrid work world, your headset is more than just a tool; it’s your connection to colleagues, clients, and business outcomes. The new HP Poly Voyager Legend 50 Series is designed for professionals who demand crystal-clear audio, smart features, and all-day comfort whether at home, in the office, or on the go.

This isn’t just another Bluetooth headset. It’s an AI-powered communication solution built to adapt to your environment, optimize your voice, and help you stay productive without being tethered to your desk.

Two Models. One Mission. Choose What Fits Your Workflow

The Voyager Legend 50 comes in two flavors:

Feature

Legend 50

Legend 50 UC

Target User

Consumer

Enterprise & Consumer

Connectivity

Mobile

PC/Laptop & Mobile

Charge Case

No

Yes

BT700 USB Adapter

No

Yes

UC Certifications

No

Yes (Teams, Zoom, Google Meet)

Warranty

2-year limited

2-year limited

MSRP (USD)*

 $109.99

$164.99

  • Legend 50 is ideal for casual mobile users.
  • Legend 50 UC is perfect for enterprise workers needing a Unified Communications (UC) experience.

*Pricing subject to change due to tariff and other impacts. This was the pricing at the time I wrote this blog.

What’s In The Box

  • Legend 50: USB Type-C® charging cable; Quick start guide; Headset; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)
  • Legend 50 UC: USB Type-C® charging cable; Quick start guide; Headset; Charging case; BT700 Bluetooth® Type-C® adapter; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)

Comfort All Day Long

Poly’s “Legend Revamped” design makes this their most comfortable fit yet, weighing just 20.5g. It includes small, medium, and large ear tips so you can find your perfect fit.

The adjustable microphone boom rotates for left or right-ear wear and should be pointed toward your mouth for the best performance.

Say Goodbye to Background Noise

With four noise-canceling mics, Poly NoiseBlockAI, and WindSmart technology, this headset ensures your voice is heard, even with traffic, barking dogs, or coffee shop chatter in the background.

You can even customize your noise-canceling microphone experience using the Poly Lens app and selecting between three Close Conversation Limiting options:

  • No Noise Block – optimized for voice isolation
  • AI Noise Block – best for hybrid work
  • UC Noise Block – ideal for open offices

Battery Life That Goes the Distance

  • Talk time: Up to 10 hours
  • Charge case (UC model): Adds 20 more hours of talk time
  • Wireless Qi charging: Yes, for the case
  • Voice alerts: Get notified when the battery is low or needs charging

Whether you’re hopping on back-to-back calls or traveling between meetings, the Legend 50 keeps up.

HP Poly Voyager Legend 50 Series

Smart Connectivity & Seamless Pairing

  • Bluetooth 5.4 ensures stable, extended range (up to 98 ft / 30m)
  • Multipoint pairing: Connect to 2 devices at once
  • BT700 USB adapter (UC model): Better PC connection and softphone support
  • USB-C to USB-A adapter: Ensures compatibility with older systems

The BT700 adapter provides the best quality and call control integration.

HP Poly Voyager Legend 50 Series

Controls That Work With You

The Legend 50 combines physical buttons, smart sensors, and AI voice commands:

  • Call Button: Answer, end, reject, control music, activate voice assistant
  • Smart Sensors: Auto-answer by putting it on, pause media when removed
  • Mute Button: Toggle mute or hold calls
  • Voice Commands: Say “answer” or “ignore” to manage calls hands-free

Certified Teams model? Press the Call button for 2 seconds to raise your hand during a Teams meeting.

HP Poly Voyager Legend 50 Series

Customize Everything with Poly Lens

Download the Poly Lens app (desktop and mobile) to:

  • Change headset settings
  • Update firmware
  • Manage call control for softphones
  • Monitor battery
  • Schedule wellness reminders
  • Locate your headset with FindMyHeadset

Poly Lens enables centralized device management for IT teams, perfect for scaling your workforce.

Built for Teams, Zoom, and Google Meet

The Legend 50 UC model is certified for:

  • Microsoft Teams
  • Zoom
  • Google Meet

This guarantees compatibility, full feature support, and reduced IT headaches. Whether you’re presenting to clients or collaborating internally, you’ll sound and feel more professional.

Sustainability Matters

The HP Poly Voyager Legend 50 Series is TCO 9 Certified, ensuring ethical sourcing and environmental responsibility throughout the product’s lifecycle.

It’s a smart purchase for businesses with Corporate Social Responsibility (CSR) or ESG goals.

Quick Fixes at Your Fingertips

The most common issues, from problems pairing to audio glitches, can be fixed in seconds. Whether you need to connect your USB adapter, reset smart sensors, or troubleshoot audio, Poly has a solution [see the complete troubleshooting guide in the user guide].

Why Buy from an Authorized Reseller?

Buying through authorized HP Poly resellers like Call One, Inc. and Hello Direct ensures:

  • Access to certified experts for pre- and post-sale support
  • Assistance with headset evaluations, trials, and pilot programs
  • Seamless warranty support and returns
  • Guidance on device compatibility and certifications
  • Enterprise integration services and personalized recommendations

Don’t just buy a headset, partner with a team that understands your business needs.

Final Thoughts: Should You Get the Voyager Legend 50?

If you’re a professional who needs:

  • Crystal-clear call quality
  •  Long battery life
  • Smart features
  • Comfort for extended wear
  • Seamless UC integration

Then yes, the HP Poly Voyager Legend 50 (especially the UC version) is a great investment.

📞 Need help choosing the right model or testing one in your environment? Contact an expert at Call One, Inc. or Hello Direct today.

Resources:

https://www.hp.com/us-en/poly/headsets/bluetooth-headsets-and-earbuds/voyager-legend-50-series.html

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-m-headset-uc

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-headset

Poly Voyager Legend 50 Bluetooth Headset User Guide

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099677

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099659

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099555

A Hidden Gem for Budget-Conscious Teams: The Jabra Evolve 10

In the world of business headsets, premium often dominates the conversation. But what about those organizations where simplicity, comfort, and affordability are the top priorities? Enter the Jabra Evolve 10, a professional USB headset that rarely gets the spotlight but delivers precisely what’s needed for the price-sensitive workplace.

Why the Evolve 10 Deserves Your Attention

Not every team needs the latest in AI-driven features, software integration, or wireless connectivity. Sometimes, plug-and-play reliability is all that’s required. The Evolve 10 is purpose-built to provide essential audio performance without the complexity or cost.

Here’s what makes it stand out:

Plug & Play Simplicity

The Evolve 10 connects via USB-A and is ready to go out of the box. Just plug it into your computer, and you’re ready for calls or meetings, no software downloads, driver installations, or IT involvement.

Solid Audio Performance

Equipped with a 30mm speaker and noise-canceling microphone, the Evolve 10 ensures you’re heard clearly, even in moderately noisy environments. It’s not meant to replace high-end UC headsets but offers consistent and reliable sound quality that gets the job done.

Lightweight Comfort for Long Calls

At just 92g, the stereo version is light enough for extended wear. It has soft leatherette ear cushions and an on-ear headband design that prioritizes comfort over flash. Whether you’re working through back-to-back meetings or managing a queue of customer calls, the Evolve 10 keeps things easy on the ears.

Environmentally Conscious Design

Made from over 50% recycled plastic and fully TCO certified, the Evolve 10 doesn’t just perform, it aligns with modern sustainability goals. It’s proof that eco-friendly doesn’t have to mean expensive.

No Software Required

The Evolve 10 is ideal for organizations with locked-down IT environments. Since it doesn’t require Jabra Direct, Xpress, or Jabra+, there’s no dependency on software for settings, updates, or management, making it perfect for deployments where simplicity is key.

Adjustable for Left or Right Mic Placement

Its 270° rotatable boom arm allows users to wear the mic on whichever side feels most comfortable, adding a bit of personalization to an otherwise minimalist design.

Ideal Use Cases:

  • Contact centers on a tight budget
  • Education and training environments
  • Temporary or contract workforces
  • Organizations with no device management requirements
  • IT-restricted environments (no downloads permitted)

Final Thoughts: The Headset You Didn’t Know You Needed

The Jabra Evolve 10 may not be flashy, but it fills a much-needed gap in the market—an affordable, sustainable, professional-grade headset for essential communication needs.

As always, it’s important to work with an authorized Jabra reseller like Call One, Inc. and Hello Direct. Our team ensures you receive:

  • Authentic products
  • Pre and post-sales support
  • Expert guidance on headset deployment
  • Personalized demos for your organization

If you want to stretch your budget without compromising professionalism, the Jabra Evolve 10 deserves a look.

Check out these videos!

Unboxing Video

Mic Test Video:

Jabra References

Jabra Evolve 10 Data Sheet

Jabra Evolve 10 Technical Specifications

Jabra Evolve 10 USB-A Stereo Support Page

Jabra Evolve2 75 vs. Logitech Zone Wireless 2: A Premium Headset Comparison for the Modern Workplace

In today’s hybrid and digital-first work environment, the right professional headset is no longer a luxury; it’s a necessity. Two top contenders in the premium on-ear business headset category are the Jabra Evolve2 75 and the Logitech Zone Wireless 2. Both are feature-rich, UC-certified headsets designed for professionals working in open offices, remote settings, or on the go.

But which one is right for you?

In this post, we’ll discuss the key similarities, differences, and use cases for both headsets without naming a “winner.” The best headset depends on your work environment, preferences, and daily communication habits. We’ll also highlight the importance of working with an experienced authorized reseller like Call One, Inc. or Hello Direct to make the most informed decision for your business.

Designed for Modern Workstyles

Whether you’re taking Teams calls in a corporate open office, joining Zoom meetings from your home workspace, or collaborating on-the-go with Google Meet, the Logitech Zone Wireless 2 and Jabra Evolve2 75 are purpose-built for today’s professionals. They offer:

  • On-ear comfort and premium materials
  • Hybrid Active Noise Cancellation (ANC)
  • Noise-canceling microphones
  • Dual device connectivity (PC and mobile)
  • Enterprise-grade certifications
  • Remote device management tools for IT

What’s in the Box

Jabra Evolve2 75: Headset, Link 390 Bluetooth adapter, USB cable 1.2m/3.9ft, carry

pouch, user documents, desk stand (SKU dependent)

Logitech Zone Wireless 2: Zone Wireless 2 headset, USB-C receiver (SKU dependent), USB-C to A adapter (SKU dependent), USB-C charging cable, travel bag, User documentation

Key Similarities

  • 40mm dynamic drivers for rich audio across music and voice.
  • Bluetooth 5.2
  • Noise-canceling mic arrays (8 for Jabra, 5 for Logitech)
  • Hybrid ANC to block distractions and maintain focus
  • Multipoint Bluetooth – stay connected to two devices simultaneously
  • UC certifications for Microsoft Teams, Zoom, and Google Meet
  • Smart software support for audio personalization and firmware updates through Jabra Direct or Logi Tune
  • IT management through Jabra Xpress or Logitech Sync
  • Warranty – 2 Years

Key Differences

Category

Jabra Evolve2 75

Logitech Zone Wireless 2

Mic Boom

Hide-away (discreet or extended “performance” mode)

Flip-to-mute, ambidextrous

Weight

197g (lighter)

230g

ANC Control

11 adjustable levels (Jabra Advanced ANC™)

4 modes + adaptive hybrid ANC

Battery Life (Talk)

Up to 25 hrs (ANC off)/18 hrs (ANC on)

Up to 18 hrs (ANC off)/15 hrs (ANC on)

Battery Life (Listen)

Up to 36 hrs (ANC off)/ 33 hrs (ANC on)

Up to 40 hrs (ANC off)/22 hrs (ANC on)

Quick Charge

15 min = up to 6 hrs

5 min = 1 hr talk time

Bluetooth Profiles

A2DP, AVRCP, HFP, HSP, PBAP, SPP

A2DP, AVRCP, HFP, HSP, SPP

Audio codecs supported

SBC

SBC, AAC, aptX Classic, aptX HD

Audio Tuning

Adjustable EQ via Jabra Sound+

Personal EQ via hearing test in Logi Tune

Far-End Noise Suppression

Not featured

Advanced Call Clarity (AI filters far-end noise)

Sustainability

Dual-foam cushions

20% recycled plastics, FSC™ packaging

Wireless Range

Up to 30m / 100ft

Up to 50m / 164ft

Teams Certification

Microsoft Teams Premium Microphone for Open Office

Microsoft Teams Native Bluetooth (dongle-free), Microsoft Teams Premium Microphone for Open Office

Software

Jabra Sound+,Jabra Direct, Jabra Xpress

Logi Tune, Logitech Sync

Voice Assistant

Alexa Built-in

Supports digital assistants (via button)

Audio over USB

Must be powered on (Bluetooth remains on)

Functions when powered off (Bluetooth disabled)

Wired Mode for Secure or Extended Use

Both headsets support USB audio via the included charging cable, allowing them to function as corded headsets while charging. This is ideal for long meetings, travel, or simply preserving battery life.

However, there’s a critical difference in how this feature is implemented:

  • The Logitech Zone Wireless 2 can be used as a wired headset even when powered off, effectively disabling Bluetooth. This is a key advantage for organizations with strict security or Bluetooth restrictions.
  • The Jabra Evolve2 75, on the other hand, must be turned on to function over USB, which keeps the Bluetooth radio active.

This distinction may be important when evaluating headset policies for high-security environments for businesses with Bluetooth-restricted policies or regulated industries like finance, government, and healthcare.

Teams Native Bluetooth Certification: A Game Changer

One standout differentiator for the Logitech Zone Wireless 2 is that it’s the first headset certified for Microsoft Teams over native Bluetooth, eliminating the need for a USB dongle without compromising functionality.

This innovation provides a seamless experience for mobile-first professionals, IT admins seeking simplicity, and organizations embracing Bluetooth-native peripherals in their Teams environment.

Learn more:

Jabra Evolve2 75 vs. Logitech Zone Wireless 2

Who Should Consider Each Headset?

✅ Jabra Evolve2 75 is ideal for:

  • Professionals in noisy environments who need outbound mic clarity.
  • Users who want precise ANC customization (11 levels).
  • Those preferring a lighter headset with a discreet boom arm.
  • Alexa users or Teams-certified USB headset buyers.

✅ Logitech Zone Wireless 2 is ideal for:

  • Users who take calls with noisy far-end participants and need help hearing them clearly (Advanced Call Clarity).
  • Professionals who need longer wireless range and smart USB-C receiver switching.
  • Individuals who want tailored audio via Personal EQ..
  • Businesses moving toward dongle-free Teams-certified solutions.
Jabra Evolve2 75 vs. Logitech Zone Wireless 2

Work With the Right Reseller Partner

Choosing the right headset isn’t just about comparing specs; it’s about finding the best fit for your workflow, platform, and IT environment.

  • Call One, Inc. specializes in supporting mid-market and large enterprise deployments with demo programs, provisioning support, and technical guidance.
  • Hello Direct helps SMBs identify the right professional-grade solutions for their teams with a personalized, consultative approach.

Working with an experienced authorized reseller ensures that you get the right product, configuration, and support before and after the sale.

Final Takeaway

The Jabra Evolve2 75 and Logitech Zone Wireless 2 are premium business headsets designed for professionals working in open offices, remote settings, or on the go. Both offer exceptional sound quality, ANC, and collaboration platform certifications. The key is understanding which features best align with your daily work style, preferences, and environment.

When in doubt, talk to a trusted partner like Call One, Inc. or Hello Direct to help you test, deploy, and support the best headset solution for your team.

Jabra Evolve2 75 vs. Logitech Zone Wireless 2

Logitech Zone Wireless 2 and Jabra Evolve2 75 SKUs:

981-001435 Logitech Zone Wireless 2, Teams, Graphite (native Bluetooth)

981-001151 Logitech Zone Wireless 2, Teams, Graphite (with receiver)

981-001310 Logitech Zone Wireless 2, UC, Graphite (with receiver)

989-001175 Logitech Charging Stand, Graphite

27599-989-889 Jabra Evolve2 75 USB-C, UC Stereo, Stand, Black

27599-989-898 Jabra Evolve2 75-USB-C, UC Stereo, Beige

27599-989-899 Jabra Evolve2 75-USB-C, UC Stereo, Black

27599-989-989 Jabra Evolve2 75-USB-A, UC Stereo, Stand, Black

27599-989-998 Jabra Evolve2 75-USB-A, UC Stereo, Beige

27599-989-999 Jabra Evolve2 75-USB-A, UC Stereo, Black

27599-999-889 Jabra Evolve2 75-USB-C, MS Stereo, Stand, Black

27599-999-898 Jabra Evolve2 75-USB-C, MS Stereo, Beige

27599-999-899 Jabra Evolve2 75-USB-C, MS Stereo, Black

27599-999-989 Jabra Evolve2 75-USB-A, MS Stereo, Stand, Black

27599-999-998 Jabra Evolve2 75-USB-A, MS Stereo, Beige

27599-999-999 Jabra Evolve2 75-USB-A, MS Stereo, Black  

Contact us using to form below to learn more!

Ditch the Dongle, Not the Teams Experience

In today’s hybrid work environments, seamless communication is paramount. Microsoft Teams has become the collaboration hub for countless organizations, but equipping users with reliable, easy-to-use audio peripherals often comes with a hidden hassle: the USB dongle.

We’ve all seen dongles taking up valuable laptop ports, getting lost during commutes, causing minor setup frustrations, or even facing IT restrictions. While standard native Bluetooth connections often compromise audio quality or lack essential Teams call control features, relying on dongles hasn’t been a perfect solution.

Ditch the Dongle

Until now.

In collaboration with Microsoft, Logitech has introduced a groundbreaking solution: Microsoft Teams certification over native Bluetooth. The first headsets to achieve this milestone are the Logitech Zone Wireless 2 and Logitech Zone 305.

What Does “Teams Certified for Native Bluetooth” Mean?

This isn’t just about pairing your headset via Bluetooth. This means that Microsoft has rigorously tested and certified that these specific Logitech headsets deliver a high-quality, fully integrated Teams experience directly through your computer’s built-in Bluetooth (specifically on Windows 11 with up-to-date drivers). This includes:

Ditch the Dongle
  • Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
  • Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
  • Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
  • Mute Sync: The mute status stays synchronized between your headset and the Teams client.
  • Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
    Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
  • Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
  • Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Ditch the Dongle

Why Should Your Organization Consider the Zone Wireless 2 & Zone 305?

This native certification translates into significant benefits for both IT departments and end-users:

  • Simplified Deployment & Management: Say goodbye to tracking, distributing, and replacing lost dongles. Users simply pair the headset directly with their laptop, reducing IT setup complexity and hardware overhead. Logitech Sync compatibility also allows for remote monitoring and firmware updates.
  • Free Up Valuable Ports: No dongle means users regain a precious USB port for other essential peripherals, which is crucial on modern, port-limited laptops.
  • Enhanced User Experience & Mobility: Users enjoy the freedom of wireless audio without the tether of a dongle. This makes moving between home and office, or even just different rooms, completely seamless. The certified integration ensures Teams features work reliably, boosting productivity and reducing frustration.
  • Reduced IT Support Tickets: Eliminating the dongle removes a common point of failure (loss, damage) and potential compatibility issues, potentially lowering help desk requests.eams client.
Ditch the Dongle

Cost-Effective Options:

  • Zone 305: Offers a reliable, comfortable, and Teams-certified native Bluetooth experience at a price point ideal for mass deployment. It features noise-canceling mics and a lightweight design using sustainable materials.
  • Zone Wireless 2: Provides a premium experience with advanced features like hybrid Active Noise Cancellation (ANC), AI-powered noise suppression for both the user’s mic and incoming audio (via Logi Tune), personalized EQ, and replaceable components for longevity.

Future-Ready Connectivity

Adopting certified native Bluetooth aligns your organization with a more streamlined, dongle-free future for peripherals.

Making the Switch

For organizations utilizing Microsoft Teams on Windows 11, the Logitech Zone Wireless 2 and Zone 305 represent a significant step forward. They address the long-standing drawbacks of dongles while finally delivering the reliable, feature-rich experience users expect directly over native Bluetooth. While Logitech still offers dongle versions for specific use cases or environments with potential Bluetooth interference, this native certification offers unprecedented simplicity and flexibility.

Work with an Authorized Partner

Ready to simplify your headset deployment and empower your Teams users with a seamless, dongle-free experience?

Contact a Logitech for Business Authorized Reseller to get started:

  • Call One, Inc. – supporting large enterprises with pilot programs, proof of concept coordination, and enterprise-level headset rollouts.
  • Hello Direct – dedicated to helping Small and Midsize Businesses (SMBs) simplify device selection and setup.

Our teams can also help assess whether your existing laptops meet the technical requirements to support certified native Bluetooth functionality on Windows 11.

👉 Book a discovery call today and start planning your next audio refresh with the Logitech Zone Wireless 2 or Zone 305.

Poly Studio V12 vs Poly Studio USB Video Bar: Is It Time to Upgrade?

The original Poly Studio USB Video Bar set the standard for high-quality video collaboration in mid-sized rooms. However, with the new Poly Studio V12 release, Poly has taken a giant leap forward in performance, design, and flexibility, especially for small meeting spaces and huddle rooms.

Poly Studio V12 vs Poly Studio USB Video Bar

Whether you’re exploring a refresh cycle, supporting a return-to-office initiative, or simply looking for a more capable, compact USB video bar, the Poly Studio V12 is designed to impress.

The best part? It’s available now and already deployed in our Customer Experience Center in Cape Canaveral, FL, where you can schedule a demo to see it in action.

Poly Studio V12 vs Poly Studio USB Video Bar

What’s New in the Poly Studio V12?

  • Smaller, sleeker form factor optimized for small rooms
  • 20MP 4K camera with 120° horizontal FOV and 5x zoom
  • Next-gen Poly DirectorAI for smarter, faster framing
  • Stereo speakers with immersive, room-filling sound
  • 15-ft beamforming microphone array
  • USB-C, PoE++, and AC power options for greater flexibility
  • Sustainable made with 65% post-consumer recycled plastic
Poly Studio V12 vs Poly Studio USB Video Bar

Side-by-Side Comparison Matrix

FeaturePoly Studio USB Video BarPoly Studio V12
Camera4K UHD, 2160p, 5x zoom, 110° hFoV4K UHD, 20MP, 5x zoom, 120° hFoV
Smart FramingPoly DirectorAI (group, speaker, people)Poly DirectorAI (latest-gen, faster, more responsive)
SpeakersStereo, hi-fidelityStereo, upgraded acoustic chamber design
Microphone Pickup6-mic array, up to 15 ftBeamforming mic array, up to 15 ft
Audio EnhancementsNoiseBlockAI, Acoustic FenceNoiseBlockAI V2, Acoustic Fence
Power OptionsAC power onlyAC adapter or PoE++
ConnectivityUSB-C, Bluetooth, WiFiUSB-C, PoE++, 2x USB-A, Phoenix for expansion mic
Mounting OptionsWall, Table, Display ClampWall, Table, Clamp, VESA (includes accessories)
Size & DesignLarger, 27.3 in wideCompact, modern design
SustainabilityStandard65% recycled plastic, eco-friendly packaging
Software ManagementPoly LensPoly Lens
MSRPStarting at $813.95Starting at $899

Final Thoughts

The Poly Studio V12 is not just a replacement; it’s a significant upgrade. Its compact footprint, powerful features, and flexible power options make it ideal for modern hybrid workplaces and smaller spaces that want to maintain enterprise-grade AV quality.

🧹 Ideal Use Cases for the Poly Studio V12

  • 1. Small Meeting Rooms & Huddle Spaces
    120° FOV and 20MP 4K camera ensure visibility in tight spaces with intelligent framing.
  • 2. BYOD (Bring Your Own Device) Environments
    Plug-and-play USB-C, PoE++ or AC makes it great for hot-desking and shared setups.
  • 3. Executive Offices
    Compact and professional-grade for high-level video meetings.
  • 4. Training Spaces & Collaboration Pods
    Beamforming mics and noise filtering tech improve clarity and reduce distractions.
  • 5. Remote Office Pods or Home Offices
    Enterprise-grade AV in a compact, easy-to-deploy package for hybrid pros.

📏 Poly Studio V12 Dimensions

  • Width: 16.38 in (416 mm)
  • Height: 3.03 in (77 mm)
  • Depth: 2.91 in (74 mm)
  • Weight: 3.5 lbs (1.6 kg)

📦 What’s in the Box?

  • Poly Studio V12 USB Video Bar
  • USB-C to USB-C Cable (6 ft / 1.8m)
  • Ethernet Cable (2m)
  • Monitor Clamp

🎥 Watch the unboxing video:

YouTube player

Additional Accessories (Sold Separately)

Depending on your deployment, you may want to add:

  • VESA and Wall Mount Kit*
  • Table Stand*
  • PoE++ 65W 2.5G Adapter*
  • AC Adapter and Power Cord
  • Bluetooth Remote
  • Microban® Metal Faceplate*

*Accessory availability may vary by SKU.

🌍 Built for a Better Tomorrow

  • Contains at least 65% post-consumer recycled plastic
  • Fabric made from 100% recycled PET
  • Ships in eco-friendly, paper-based packaging

It’s a future-forward investment for environmentally conscious organizations.

🔗 Want to Learn More?

We’ve deployed the Poly Studio V12 in our Customer Experience Center in Cape Canaveral, FL. Book a virtual or in-person demo to see the difference for yourself.

📞 Schedule a Discovery Meeting:

📌 Call One, Inc. (for Large Enterprises)
📌 Hello Direct (for SMBs)
🔗 Contact Us

Let us help you determine if the Poly Studio V12 is the right fit for your collaboration spaces.

Secure, Compliant, and Clear: Meet the JPL Vision Access Webcam

In today’s hybrid work and video-first world, choosing the right webcam for your organization is about more than just video quality, especially for federal, government, and secure environments. That’s where the JPL Vision Access webcam comes in. Designed with compliance, clarity, and convenience in mind, this webcam offers an ideal solution for both standard and secure applications.

TAA Compliant Webcam Built for Security and Flexibility

The JPL Vision Access webcam is TAA Compliant, making it suitable for U.S. Federal Government purchases and any organization that must meet Trade Agreements Act requirements. Plus, understanding the strict security protocols some agencies must follow, Vision Access can be ordered:

  • With integrated microphones – SKU: 575-400-004
  • Without microphones – SKU: 575-400-003

Some federal agencies prohibit the use of microphones in secure areas, and JPL has made it easy to comply with these regulations while still providing high-quality video conferencing capabilities.

JPL Vision Access Webcam

Key Features at a Glance

  • Windows Hello Compatible
    Secure your device with fast facial recognition login using Windows Hello.
  • Full HD 1080p Resolution
    Deliver crystal-clear video for meetings, presentations, and collaboration.
  • Wide-Angle Lens
    Capture more of your space – perfect for group calls or shared office setups.
  • Auto-Focus & Light Correction
    Automatically adjusts for clear visuals, even in less-than-perfect lighting conditions.
  • Integrated Privacy Cover
    Physically blocks the camera when not in use to safeguard your privacy.
  • Plug-and-Play USB Connectivity
    No drivers or software are needed. Connect and go in seconds.
  • Flexible Mounting Options
    Mount to monitors, laptops, or tripods to suit your workspace.
  • Platform Compatibility
    Certified to work seamlessly with Microsoft Teams, Zoom, Google Meet, and more.

More Than Just a Webcam: A Full TAA-Compliant Portfolio

Vision Access isn’t just another webcam. It’s part of JPL’s broader portfolio of TAA-compliant solutions designed for today’s secure and mission-critical environments. From wired and wireless headsets to video conferencing systems and critical communications tools, JPL offers a comprehensive suite built to meet federal standards.

JPL Vision Access Webcam

Let’s Talk About Your Requirements

If you’re interested in demoing, ordering, or learning more about the JPL Vision Access webcam or the broader JPL TAA-compliant portfolio, including headsets and conferencing solutions, please get in touch with Call One, Inc. or Hello Direct today.

We’re here to help you find the right technology that supports your communication needs securely, reliably, and in compliance with regulations.

Innovation Now – What’s New Q1 2025

The world of hybrid work, video conferencing, and personal productivity is evolving fast. In Q1 2025, leading brands introduced new products, software updates, and solutions designed to help professionals collaborate more effectively, wherever work occurs.

Here’s your official roundup of what’s new from some of your favorite brands:

What's New Q1 2025

Logitech Q1 2025 Highlights

  • Rally Board 65
    AI-powered whiteboarding meets Logitech’s premium video conferencing portfolio to make brainstorming and content sharing easier and more inclusive.
  • Rally Streamline Kit
    A simple, effective solution to streamline cabling for Logitech Rally Bar and Rally Bar Mini installations.
  • Logitech Spot
    A smart presence detection sensor that enables more intelligent room automation and enhanced occupancy awareness.
  • CollabOS 1.13.A & 1.14
    These updates deliver new functionality, control options, and enhanced performance for Logitech devices running CollabOS, including Rally Bar, Rally Bar Mini, Logitech RoomMate, and more.
  • Zone Wireless 2
    Now, Native Bluetooth Certified for Microsoft Teams provides users with the freedom to connect directly to Bluetooth-enabled PCs without the need for a dongle while maintaining call control and integration within Teams.

EPOS Q1 2025 Highlights

  • ADAPT E1 Wireless Earbuds
    Sleek wireless earbuds designed for professionals on the go, offering excellent call quality and portability.
What's New Q1 2025
  • UH48 ANC Corded USB Headset
    A wired USB headset featuring Active Noise Cancellation, designed to deliver clear audio in busy environments.
  • BH74 ANC Bluetooth Headset
    A wireless Bluetooth headset with Active Noise Cancellation (ANC), perfect for hybrid workers who require all-day comfort and exceptional audio for calls and meetings.
What's New Q1 2025

JPL Q1 2025 Highlights

  • ICON 120
    A professional-grade USB headset tailored for office users.
  • ICON 110
    A foldable USB headset designed for hybrid workers who balance office and remote work.
  • Coming Soon:
    ICON 100 (TAA-compliant USB-adaptable headset)
    Scout 300 JPL/PLX QD to PJ-7 (2-prong plug) Push-to-Talk Trigger Switch
    BL-22+P Dual-prong PJ-7 to QD headset adapter

JLAB Q1 2025 Highlights

  • Epic Mouse 2
    An ergonomic wireless mouse designed for productivity and comfort.
  • Epic LUX Lab Headphones
    Premium ANC over-ear headphones designed for professionals and creators seeking exceptional sound and effective noise suppression.
  • GO LUX ANC
    Wireless headphones with Active Noise Cancellation for focused work.
  • GO POP ANC
    True wireless earbuds with Active Noise Cancellation (ANC), designed for life on the go.
What's New Q1 2025

JABRA Q1 2025 Highlights

  • Speak2 75
    A firmware update introduces linking capability, enabling two units to pair together for expanded coverage in meeting rooms.
  • Jabra PanaCast 40 VBS
    A brand-new AI-powered video bar with Intelligent Zoom, Dynamic Composition, and plug-and-play USB simplicity, designed for small to medium-sized conference rooms.
What's New Q1 2025

SHOKZ Q1 2025 Highlights

  • OpenMeet UC
    Shokz introduces bone-conduction technology to the conferencing world, providing a headset that allows you to stay aware of your surroundings while remaining focused on meeting
What's New Q1 2025

HP Poly Q1 2025 Highlights

  • Voyager Legend 50 Series
    The legendary monaural headset is refreshed with modern features:
    NoiseBlockAI AI-powered noise suppression
    WindSmart Technology
    10-hour Talk Time
    Wireless Charging Case
    Bluetooth 5.4 with Multipoint
    Poly Lens Software Support
    TCO Certified
    Designed for hybrid workers, the Voyager Legend 50 Series provides exceptional audio, comfort, and flexibility.

Get Expert Support

Whether you’re an enterprise or a small business, you don’t have to navigate this sea of new technology alone.

Call One, Inc. is an Authorized Reseller specializing in supporting large enterprises with professional audio, video, and collaboration solutions.

Hello Direct is an Authorized Reseller focused on helping small and medium businesses (SMBs) find the right tools for their hybrid and office environments.

Both teams offer expert guidance, real-world product testing, and access to top brands.

Ready to Elevate Your Collaboration?

🖊️ Learn if your business qualifies for a demo! Fill out this form.
✉️ Contact us!
🕹️Check out our Customer Experience Center

How to Choose the Right Headset for Your Small Business (2025 Guide)

When it comes to running a successful small business, clear and reliable communication is essential—whether you’re collaborating with team members, speaking with clients, or jumping on a video call. One of the simplest ways to improve your communications infrastructure is by equipping your team with the right headsets.

But with so many options available, how do you know which headset best suits your business? Here are the key factors small businesses should consider when selecting professional-grade headsets.

1. Audio Quality

High-quality audio is critical for clear communication. Whether your team is taking client calls or attending virtual meetings, you’ll want headsets that deliver:

  • Crisp, clear speaker audio
  • Professional-grade microphones with excellent voice pickup
  • Consistent sound performance across different environments

This ensures that conversations are clear on both ends, enhancing professionalism and minimizing miscommunication.

Right Headset for Your Small Business

2. Compatibility

Not all headsets work with all systems. Before making a purchase, confirm that the headset is compatible with:

  • Your business devices (VoIP desk phones, laptops, smartphones, tablets)
  • Communication services (VoIP platforms, cloud phone systems, Microsoft Teams, Zoom, Google Meet, RingCentral, etc.)
  • Preferred connection types (USB-A/C, Bluetooth, 3.5mm jack)

Pro tip: Choose models that are certified for your preferred platform to ensure optimal performance and support.

Right Headset for Your Small Business

3. Comfort and Durability

Headsets are often worn for hours at a time, so comfort and build quality are key. Look for:

  • Lightweight designs that minimize pressure during long calls
  • Adjustable headbands and cushioned ear pads for a secure fit
  • High-quality materials built to withstand everyday use

Your team will appreciate the difference during a busy workday.

Work from home worker using Jabra Evolve2 65 Flex headset

4. Noise Cancellation

Background noise can be a serious productivity killer, especially in open office environments or remote home setups. Look for:

  • Active Noise Cancellation (ANC) to block distractions for the wearer
  • Noise-canceling microphones to reduce background noise for the person on the other end of the call

These features ensure professional, distraction-free conversations—no matter where work happens.

Right Headset for Your Small Business

5. Wireless vs. Wired

Mobility needs vary from role to role. Choose the connection style that best suits your workflow:

  • Wireless headsets provide flexibility and freedom of movement
  • Wired headsets offer a reliable connection and never require charging

Some users may benefit from hybrid options that offer wired and wireless connectivity.

Right Headset for Your Small Business

6. Additional Features

Certain features can enhance productivity and convenience for your team, such as:

  • On-call indicators to prevent interruptions in shared spaces
  • Inline or on-ear call controls for volume, mute, and answering calls
  • Multi-device connectivity to switch between computer and smartphone seamlessly

Consider what features will make your team’s day-to-day easier.

Right Headset for Your Small Business

7. Cost-Effectiveness

While premium models often deliver the most advanced features, there are excellent headsets available at every price point. Aim to strike a balance between:

  • Performance and reliability
  • Long-term durability
  • Budget limitations

Think of headsets as an investment in better communication and happier, more productive employees.

Right Headset for Your Small Business

8. Work with a Trusted Advisor

One of the most important (yet often overlooked) considerations is where you purchase your headsets. Working with an Authorized Reseller like Hello Direct ensures you receive:

  • Expert advice tailored to small business needs
  • Access to a curated selection of top headset brands
  • Real-world testing and recommendations based on your use cases
  • Post-sales support and guidance

Since 1987, Hello Direct has specialized in helping SMBs select the right headsets. We understand many small businesses don’t have dedicated IT teams to vet the dozens of headset models and compatibility requirements. We’re here to simplify the process.

Beyond the well-known brands, we partner with emerging manufacturers like Shokz, Yealink, JPL, and JLab—brands that deliver exceptional quality at small business-friendly prices.

Final Thoughts

The right headset can make all the difference in how your team communicates—whether in the office, working from home, or on the go. Considering the factors above, small businesses can make informed decisions that enhance collaboration, reduce distractions, and deliver a more professional experience for employees and customers.

Need help finding the right headset for your business?
Contact the experts at Hello Direct—your trusted Small Business Advisors in audio and video solutions.

Shokz Loop 110 vs. Loop 120 Wireless Adapters

Choosing the Right Adapter for Your Shokz Communication Headsets

When it comes to professional-grade wireless communication, Shokz offers two dedicated USB wireless adapters: Loop 110 and Loop 120. These adapters ensure a seamless, reliable connection for your Shokz headsets, whether you’re working from home, on the go, or in the office.

In this guide, we will break down the differences, similarities, and ideal use cases for each so you can select the best adapter for your environment.

Shokz Loop 110 Overview

The Shokz Loop 110 ($49.95 MSRP) is specifically designed for the Shokz OpenComm series, including:

  • OpenComm
  • OpenComm UC
  • OpenComm2 UC

Pairing the Loop 110 with the OpenComm2 UC headset unlocks its full suite of advanced features. However, when paired with earlier models such as OpenComm or OpenComm UC, some of the newer features introduced with OpenComm2 UC may not be available. The Loop 110 works flawlessly with the Shokz Connect software, making firmware updates simple and efficient.

Shokz Loop 120 Overview

The Shokz Loop 120 ($39.95 MSRP) is designed for the latest generation of Shokz communication headsets:

  • OpenComm2 (2025 Upgrade)
  • OpenComm2 UC (2025 Upgrade)
  • OpenMeet
  • OpenMeet UC

It provides a stable and secure wireless connection and is fully compatible with the Shokz Connect software for firmware updates and device management. Loop 120 is ideal for users who require reliable communication for video calls, virtual meetings, and webinars.

Shokz Loop 120 Overview

Feature

Shokz Loop 110

Shokz Loop 120

MSRP

$49.95

$39.95

Compatible Headsets

OpenComm, OpenComm UC, OpenComm2 UC

OpenComm2 (2025 Upgrade), OpenComm2 UC (2025 Upgrade), OpenMeet, OpenMeet UC

Plug Options

USB-A (CL110A) / USB-C (CL110C)

USB-A (CL120A) / USB-C (CL120C)

Weight

2.1g (A) / 1.6g (C)

1.6g (A) / 1.2g (C)

Dimensions (mm)

Larger footprint

More compact footprint

Operating Temperature

0°C to 45°C

0°C to 55°C

Adapter Button

Multifunction Button

No Button

Visual Indicator

LED

LED

Wireless Class

Class 1

Not specified

Firmware Upgrades via Shokz Connect

Yes

Yes

OS Compatibility

Windows 7+, macOS 10.15+

Windows 8+, macOS 10.15+

Shared Features

Both adapters offer:

  • Stable Bluetooth connection with up to 30m / 98ft wireless range
  • Support for 8 paired devices
  • Easy firmware upgrades using Shokz Connect
  • Available in both USB-A and USB-C options
  • LED status indicators
  • Certified for Zoom and optimized for professional communication use cases

Which Adapter Should You Choose?

If You Use…

Get This Adapter

OpenComm, OpenComm UC

Loop 110

OpenComm2 UC (Original Version)

Loop 110

OpenComm2 UC (2025 Upgrade)

Loop 120

OpenComm2 (2025 Upgrade)

Loop 120

OpenMeet or OpenMeet UC

Loop 120

Pro Tip

If you pair a Loop 110 adapter with older OpenComm or OpenComm UC headsets, you’ll get solid wireless connectivity, but you won’t be able to access some of the advanced features exclusive to the newer OpenComm2 UC headset. For full functionality with OpenComm2 UC (2025 Upgrade) and OpenMeet UC, opt for the Loop 120.

Need Help Selecting the Right Adapter?

  • Large Enterprises: Contact Call One, Inc., which was proudly awarded Shokz B2B Reseller of the Year for 2024 for its expert guidance and support.
  • Small & Midsize Businesses (SMBs): Reach out to our SMB-focused team at Hello Direct for personalized assistance.
  • In the Cape Canaveral, FL area? Book an onsite visit to our Customer Experience Center to see and test Shokz OpenComm2 UC and OpenMeet UC bone conduction headset solutions in person. Schedule your visit here.
  • Want a quote?
    Visit: https://calloneinc.com/shokz-vip/
    Or contact us directly for tailored pricing and recommendations.

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