Every day I hear customers requesting “ANC” or “NC” headsets. Some know the difference however many don’t. It’s kind of like “Bluetooth”. To some, “Bluetooth” simply means “wireless”. Whether it’s DECT, 2.4Ghz, 900Mhz is irrelevant to them. They want a “Bluetooth (Wireless)” headset. For this blog, I’m talking about headsets for professional use by Poly (formerly Plantronics), Jabra & Sennheiser.
Almost a couple years ago I wrote “Plantronics Voyager Focus UC Review”. As more and more organizations transition to open office spaces as well as work remotely from anywhere, the need for Active Noise Canceling has become increasingly important.
The Plantronics Voyager Focus UC is ideal for folks who want the ability to “Focus” on their work. Many do this by streaming their favorite tunes or podcasts via their mobile device.
There are four Plantronics Voyager Focus UC variants:
It has phenomenal talk time (up to 12hrs) and listening time (up to 15hrs).
Let’s focus on Plantronics Smart Sensor technology. It’s a very cool feature. As I wrote before, Smart Sensor means the headset knows when you are wearing it and when you are not. Here are some applications on how Smart Sensor Technology is beneficial:
Use sensors: Smart sensors respond when you put on or take off your headset.
| With active sensors | Putting on headset will: | Taking off headset will: |
| Call | Answer the call | Mute the headset |
| Music/Media | Resume music/media (if playing previous to taking off)* | Pause music/media (if playing)* |
| Mute | Unmute if on an active call | Mute if on an active call |
NOTE *Functionality varies by application. Does not function with web-based apps.
Reset sensors
You may need to reset the sensors in the Plantronics Voyager Focus UC if they are not working as expected. There are two ways to reset the headset sensors. Choose:
Disable sensors
You can disable your headset smart sensors several ways:
NOTE Sensors cannot be disabled while streaming audio.
To learn more about the Plantronics Voyager Focus UC or to find out if this solution is right in your environment, contact us.
Do you work in an open office environment? Are your primary modes of communication a PC and Mobile device? Do you like streaming music while you work? Are there times when you really need to focus but can’t because you’re distracted by all the noise around you? If you answered yes to any of those questions, the Plantronics Voyager Focus UC may be the device for you!
This is another great product from Plantronics! It’s a Bluetooth stereo headset with Active Noise Canceling speakers. There are a couple of other Active Noise Canceling (ANC) products that have recently been introduced however they are corded and miss the mark on some features/functionality. The Plantronics Voyager Focus UC seems to address those missed features.
There are currently four variants:
I’m reviewing the Plantronics B825-M Voyager Focus UC-M for Microsoft Lync/Skype for Business.
What’s in the box? Plantronics Voyager Focus Stereo Headset, Charging Stand, BT600 USB Dongle, Micro USB Charging Cable, Travel Case, Quick Start Guide, other documentation
At first glance: It’s a pretty cool looking wireless stereo headset.
What does it do? Bluetooth stereo headset with Active Noise Canceling speakers. Pairs to your mobile device via Bluetooth and to a PC/Laptop via USB Bluetooth dongle. You can answer softphone calls and mobile calls. You can stream music. There are some other very cool features I’ll get into.
Set Up and Use: The charging stand has one hardwired USB cable. I connected to USB port on my PC and I placed headset in to charge. I only charged for few hours because I was excited to use it. I didn’t read any of the instructions however I’ve set up tons of headsets in my almost 17 years doing this. The Voyager Focus UC was fairly intuitive. I assumed if I wanted to pair to mobile device I would just turn on and hold on/off/Bluetooth button until headset went into pairing mode. It did. I selected “PLT Focus”. Next I plugged the new BT600 USB Dongle. It took a little bit however soon my Lync client recognized it and I selected the Plantronics BT600. Also, if you want this to be your primary device, be sure and go into your PC’s Control Panel –> Sounds (or Hardware and Sound) –> Select Plantronics BT600 as Playback and Recording Default Device. This way you hear when you get notifications, emails, IM’s, as well as have audio through the headset when streaming online media.
The Voyager Focus UC is a very comfortable headset. It has very soft leatherette ear cushions and a nice cushioned headband.
The power button acts as “on/off” as well as the button to place headset into pairing mode. The red “mute” button is on the mic boom. You get audio prompt letting you know “Mute on” as well as “Mute off”. It automatically turns “Mute off” if you hang up call.
The “answer/hang up” button is on the mic side of headset as well as the online indicator lights. A cool feature if you are
streaming audio from mobile device is that if you get a softphone or mobile call, it will pause the music. When you hang up call, it starts the music from where it paused. If you are using a music streaming program like Windows Media Player and answer a call, it pauses the music and starts back when you hang up. If I am watching a YouTube video and answer a call, it does not pause the video or audio. In fact, I can hear the audio from the video and the caller’s voice simultaneously. So that was interesting. No, the caller can’t hear the video that is playing. Another cool feature, let’s say you are in a call and as it quite often happens, someone comes up to you and they can’t wait for you to get off call. If you take headset off, in the middle of call, it automatically places headset on mute. When you place headset back on, it turns mute off. Also like the Voyager Legend and Edge, the Voyager Focus UC has Smart Sensors so it knows when you are wearing the headset. Let’s say you aren’t wearing the headset and you get a mobile call. You can answer via your mobile phone like normal, if you put the headset on; it automatically transfers the call from your mobile device to the headset. I’ve loved this feature ever since it was available. Similarly if you aren’t wearing headset and you get a softphone call, simply put the headset on and it answer call. Super cool.
The non-mic side contains the controls for music: Volume Control, Play/Pause button, track forward and back buttons. A cool feature of the volume is regardless of which side the mic is on, forward is always volume increase and if you rotate back it’s volume decrease. The Active Noise Canceling (ANC) on/off button is on same side.
Audio Quality: So it looks good, it’s comfortable but how does it sound? If you are streaming music, it’s great! Sounds really, really good. If you have ANC activated plus the music streaming…you won’t be able to hear anyone or anything. This is so important if you are working on an important project that requires your complete attention. Ok, here’s where I give a just a couple dings. The noise canceling mic is not going to completely drown out background noise. If you are in an area with “loud talkers” or there is laughter, cheering, etc in the background, it will be heard. However, it’s a sufficient noise canceling mic. It does have an online indicator however, it’s a tiny little light so not certain how effective it would be at showing/informing others you are in an active call unless you educate them beforehand.
The speakers do fold flat for easier portability. I was impressed that in addition to the charging stand, they also include a micro-usb charging cable and travel pouch. The travel pouch has another zippered compartment where you can neatly store the charging cable and even the BT600 USB dongle for safe keeping. Really digging the second compartment.
Conclusion: The Plantronics Voyager Focus UC is another great addition to the Plantronics portfolio that definitely fills a void. It’s packed with many very cool features. Oh and one of the best parts!!! Can’t believe I hadn’t mentioned it earlier. Are you ready for this? 12 HOURS OF TALK TIME!!! 15 HOURS OF MUSIC STREAMING!!! So you get ALL DAY hi-fi stereo sound! If you really need to “focus”, the Plantronics Voyager Focus UC is definitely a must.
By Danny Hayasaka
February 16, 2015
The Plantronics Voyager Edge UC is one cool little solution. It’s a Bluetooth headset (also supports NFC) that pairs with your mobile devices as well as a PC/Laptop via Bluetooth USB adapter for use with softphone clients as well as other web-based collaboration platforms. It comes in two variants:
B255, 202310-01 – Voyager Edge UC – UC Standard version built for UC applications and softphones from Avaya®, Cisco®, IBM®, Skype® and more
B255-M, 202320-01 – Voyager Edge UC-M – Microsoft-certified version optimized for Microsoft® Lync and Microsoft OCS 2007
What’s in the box? Voyager Edge Headset with medium eartip attached, Charging Case, USB Bluetooth adapter, Micro USB cable, small and large eartips, and ear hook
At first glance: It’s a small, sleek, cool looking Bluetooth headset.
Set up & Use: It was fairly easy to set up. First I charged Voyager Edge UC in charging case (90 minutes for a full charge). Voyager Edge also supports micro USB charging which is cool. Voyager Legend requires a proprietary charger.
This is an “in the ear” style eartip. So if you aren’t into that, then this isn’t for you. I personally don’t mind and it’s actually very comfortable to the point I forget I’m wearing. The occasional email/text notifications let me know I’m wearing.
When I turned on, it automatically went into pair mode. I went into my Bluetooth menu on my iPhone 6 plus and selected PLT_Edge. To pair to PC I simply connected Bluetooth USB adapter to a USB port and shortly thereafter I heard “PC connected”.
I have to admit that initially, I didn’t know how to answer/hang up. (I should probably read user guides/set up guides prior to use.)I just started dialing to make a test call. Below is a diagram of all the various buttons:
I’ve used many Bluetooth headsets, so I had a preconceived idea of what the audio quality would be like. I was pleasantly surprised. First I can hear loud and clear. Secondly and the most impressive was the noise canceling mic. Typically the shorter the boom mic, the poorer the noise canceling ability. The Voyager Edge changes that. The noise canceling was very good considering the size of the boom. I’m not saying it drowns out all background noise, I’m just saying for its size, it blocks out a considerable amount. I included an image of Voyager Edge vs Voyager Legend
Other Cool Features: The Charge Case actually acts as a secondary charger on the go if needed and adds an additional 10 hours of talk time for a total of 16 hrs of talk time. It also includes cool little slot/holder for the USB adapter.
The Voyager Edge UC has responsive smart sensor technology. This is a super cool feature that was first available with the Voyager Legend. This technology basically “knows” when you are wearing the headset and when you are not. If you get a phone call via your mobile and you are NOT wearing a headset, you can answer via your mobile device, if during the middle of call you place the headset on, the call is automatically transferred to Voyager Edge headset. Additionally, you can answer calls simply by putting the headset on. If you are streaming music and you get a call, it pauses music. You also have voice commands that make call management easy.
P2i technology is a nano-coating applied during the manufacturing process, resulting in invisible liquid repellent properties that help protect headset from rainy days or drink spills.
As always, with any USB device, I strongly recommend downloading the appropriate software. With Plantronics Hub you get added value of:
In closing: So far I’m digging the Voyager Edge UC. If your two main communications mediums are a mobile device and PC/Laptop, this may be a solution for you. It’s lightweight, comfortable, easy to set up but more importantly, it sounds good.