Tag Archive for: Video Collaboration

Yealink UVC20 Webcam

Yealink UVC20 Webcam | First Look

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Released in March of 2021, the Yealink UVC20 Webcam is a budget friendly webcam with 1080p video quality and an integrated privacy shutter.

The UVC20 is compatible across all major video conferencing platforms to include Zoom and Microsoft Teams. It’s great for Live Streaming, Training, Distance Learning, Telemedicine, Work From Home and to join video calls from your desktop in the office.

Powered by 5,000,000 pixel full HD glass lens, Omni-direction mic, auto exposure, auto focus, and rotatable lens, the Yealink UVC20 ensures perfect clear video in any environment. Compatible with virtually all video conferencing software applications, you can quickly set up and run any meeting.

  • 1080P Full HD display
  • Ultra HD audio
  • Automatic exposure, intelligent adjustment
  • Built-in omnidirectional microphone
  • Easy using, quick start-up
  • Built-in lens cap, privacy secure
  • 30 Frames Per Second
  • USB-A Cable
  • Auto Focus technology
  • 4.9ft microphone pickup range
  • Installation software to optimize your webcam

Yealink USB Connect supports the management of multiple Yealink USB devices to include their headsets, speakerphones, and webcams. It’s available for Windows and Mac.

Yealink UVC20 Webcam

In addition to software and firmware updates on the UVC20 webcam to ensure optimal performance across all video platforms, Yealink USB Connect allows you to adjust multiple settings to include exposure, image settings, white balance, and other settings like inverted (upside-down) mode and camera pan direction. You can also access device diagnostics, device recovery and check device status. 

Our Final Thoughts

Yealink has a done a fantastic job of packing in a lot of great, beneficial features into a small form factor at an MSRP of only $89. Plus, it provides exceptional 1080P HD and audio quality not typically seen at that price point. Whether you need it for live streaming, training, remote learning, telehealth, remote or hybrid work, you’ll get great use out of this webcam. Check out the overview video below where we feature the Yealink UVC20 in action! If you have questions about this webcam or any of the Yealink complete line of solutions to support communications and collaboration across your entire organization, please reach out to us.

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JPL Vision Mini

JPL Vision Mini Overview

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The JPL Vision Mini is a small 1080p USB webcam with full HD glass lens. The webcam has a tri-fold hinged bracket with a gripper foot so it can be placed securely above your computer or laptop to allow long distance face to face meetings from your conference room or home office.

The JPL Vision Mini is compatible with all major video collaboration platforms and does not require additional software or downloads. It’s truly plug-n-play. This low-cost webcam is designed for personal use and is packed with great features including two built-in full duplexed microphones that provide awesome mic audio quality! (check out video below to hear for yourself)

  • JPL Vision Mini
  • JPL Vision Mini

JPL Vision Mini Features

  • 1080p HD 30fps CMOS Camera
  • Plug & Play solution – No software downloads needed
  • Full HD 1080p glass lens – No optical distortion
  • Two microphones – Built in dual stereo
  • 67° Field of view
  • Privacy lens cover included
  • USB-A connectivity
  • Desk mount, monitor mount or tripod option
  • AEC – Automatic Echo Cancellation
  • ANS – Automatic Noise Suppression
  • JPL Vision Mini is compatible with all major softphones. No additional software or downloads needed.

Video collaboration is here to stay for organizations small to large to stay connected with their team members in this new hybrid work model. If your business, or you personally are looking for an affordable, reliable, and easy to set up and use webcam, consider the JPL Vision Mini. Check out video below to see the webcam in action! Contact us for more info to learn more about the complete line of audio and video solutions available from JPL!

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Cisco Webex 4K Desk Camera

Cisco Webex Desk Camera

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The Cisco Webex Desk Camera is a premium USB web camera that provides high-quality video and audio for video conferencing, video streaming, and video recording.

Don’t let poor quality video get in the way of a great meeting, with superior 4K video, high-quality microphone audio, intelligent AI-based features, and IT device management no matter where you are, this webcam is the cream of the crop.

In this blog, we’ll list the specs and features of the Cisco Webex, and later we’ll link a video showcasing the camera and microphone quality!

  • Cisco Webex 4K Desk Camera

Cisco Webex 4K Features

  • 4K Ultra HD Video
  • Provides superior video with outstanding clarity, rich colors, great smoothness, superb resolution and frame rate
  • iHDR Enabled Light Performance
  • Improves video quality in various light conditions Helps users always look the best on video calls
  • Auto Focus
  • Brings peace of mind by fast, clear and perfectly sharp focus
  • Adjustable FOV
  • Offers a convenient way to choose the ideal angle of view
  • Built-in Privacy Shutter
  • Controls the video streaming on and off to ensure the complete privacy as needed
  • Offers high quality microphone audio with background noise reduction
  • Face Detection and Recognition
  • Certifies with Windows Hello and allows secure facial recognition login through the IR sensor
  • Multiple Connection and Mounting Options
  • Includes both USB C-to-A and USB C-to-C cables for flexible PC connection plus multiple placement options with the camera clip and the tripod screw thread

Final Thoughts on the Cisco Webex 4K Desk Camera

This is no ordinary webcam. Whether you are working from home or the office, the Webex Desk Camera is perfect for hybrid working styles. Collaboration administrators can easily update and troubleshoot every Webex Desk Camera from the Webex Control Hub making deployment and management easy.

Being able to download the Cisco Webex Desk Camera App and personalize your personal webcam is a huge bonus. From changing the resolution (from low res to 4K), field of view (65, 70, 75 or 81 degrees – show more or less of your space), frame rate, to the color and saturation of your image, this webcam truly does it all. Plus, it’s compatible with all popular meeting or video applications (including Microsoft Teams, Skype for Business, Zoom, Google Meet and Google Hangouts, BlueJeans, Slack, FaceTime, etc.) And it’s Windows Hello compatible!

Personally, I think this is a great solution regardless of platform if you are looking for a premium webcam. If you want to see it in action along with available settings in the Cisco Webex Desk Camera App, watch video below! If you would like to set up a pilot or proof of concept for mass deployment, contact us!

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Logitech Brio 4K Webcam

Logitech Brio 4K Webcam

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When it comes to business webcams, The Logitech Brio 4K Webcam is the standard by which all other webcam manufacturers aspire to develop and launch. From premium 4K quality to a whopping five times zoom feature and reasonable MSRP, this is the king webcams.

Don’t worry, the Brio is compatible and certified with all business video collaboration platforms to include Microsoft Teams, Cisco Webex, and Zoom. With integrated optical and infrared sensors, it also supports Windows Hello. What else is packed in this Logi webcam? Stick around for a link to our overview video of the Logitech Brio.

  • Logitech Brio 4K Webcam
  • Logitech Brio
  • Logitech Brio 4K Webcam

Logitech Brio Features

  • Ultra HD 4K image sensor – Supports multiple resolutions, including 4K (Ultra HD) @ 30 fps, 1080p (Full HD) @ 30 or 60 fps and 720p (HD) @ 30, 60, or 90 fps to best support the quality offered by your application and monitor.
  • RightLight™ 3 with HDR – Look your best in any lighting environment, from low light to direct sunlight or high contrast.
  • Ultra-secure login with infrared sensor – Infrared technology supports facial recognition for advanced security with Windows Hello™ or other facial recognition software.
  • 5X digital zoom – Need a closer view of fine details? Zoom in and move around your scene with precision using Logitech or in-app controls.
  • Expansive field of view – Adjust your field of view from 90° to show more of your setting or include more people—or narrow the scope to 65° or 78° for more focused communication.
  • Razor-sharp optics with auto-focus – Enhance face-to-face collaboration. BRIO is the next best thing to physically being there. Advanced Logitech auto-focus lens technology delivers remarkable video quality with superb resolution, speed, fluidity, color balance, and detail.
  • Certified for Business – Business-grade certifications mean you can launch your next presentation or video meeting with complete confidence.
  • Omni-directional microphones – Two omni-directional microphones with noise cancellation provide business-class audio performance. Mics even work with Microsoft® Cortana®.
  • Multiple mounting options – Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the removable clip or embedded tripod thread. Clip is adjustable to fit a variety of screens.
  • Plug-and-play USB connectivity – Easily connects to PC, Mac® and Chrome™ devices with no additional software required.
  • Privacy shade – Switch to privacy mode in an instant with the privacy shade
  • Multiple connection types – Enjoy the flexibility of USB 2.0, 3.0 or Type C connections.
  • Custom carrying case – Take your show on the road. The custom carrying case features separate compartments for the camera and detachable clip/cable to conveniently transport BRIO wherever your travels take you.
Logitech Capture

All these features are great, but does it really look as good as they say? The simple answer is, yes!

Logitech Capture

Not only is the Logitech Brio 4K Webcam quality almost perfection, but the Logitech Capture software is the icing on top. Being able to adjust resolution, frames per second, color, saturation, and on and on, is a huge bonus. (see picture above) Want to see for yourself? Check out this video below where we showcase the software as well as the raw camera quality. If you have any question please feel free to comment on the video, or reach out to one of our reps.

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Logitech C930e Business Webcam header

Logitech C930e Webcam

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The Logitech C930e Webcam is one of the five current Logitech Business Webcams models that includes the C505e, C920e, C925e, C930e & BRIO. The C930e falls into the “Better” category in this line up just behind the BRIO. This webcam is certified and compatible with all major video collaboration platforms to include Microsoft Teams, Zoom, Cisco Webex, RingCentral and more.

The C930e features dual integrated omnidirectional mics that capture audio clearly from up to 3.3ft / 1 meter away so conversations sound natural and clear. For loud environments, the Logitech Zone Wired or Zone Wireless Headsets and C930e webcam make an awesome video collaboration solution! 

Manage multiple Logitech personal collaboration devices* with Logi Tune. Available in desktop and mobile app versions, Logi Tune provides an elegantly intuitive dashboard for easy setup, control, and customization. Test your headset mic and sound, customize EQ, and adjust sidetone to hear your own voice at just the right volume. For webcams, control framing, adjust focus and choose a color preset to look your best. Logi Tune also makes firmware updates one-touch simple.

* Check for supported headsets and webcams

  • Logitech C930e Business Webcam
  • Logitech C930e Business Webcam
  • Logitech C930e Business Webcam

Download Logi Tune

Logitech C930e Business Webcam Features

  • HD 1080p video quality at 30 frames-per-second – Brings life-like HD video to conference calls, enabling expressions, non-verbal cues, and movements to be seen clearly.
  • Logitech RightLight 2 technology and autofocus – Webcam intelligently adjusts to improve visual quality in low light at multiple distances.
  • Wide field-of-view for business webcam – Enjoy an extended view – 90 degrees FOV – perfect for presenting using a whiteboard or doing demos.
  • 4X digital zoom in Full HD – 4X zoom at 1080p provides the highest level of detail for your calls, visuals, and presentations.
  • Professional-grade Certifications – Certified for Skype for Business, Cisco® compatible and enhanced integration with Logitech Collaboration Program (LCP) members integrated experience with most business-grade video conferencing platforms.
  • Premium glass lens – Enjoy razor-sharp images even when showing documents up close, a whiteboard drawing or a product demo.
  • Convenient privacy shutter – Easy lens enclosure for added privacy and security. Plug-and-play USB connectivity Easily connects to a PC or Mac® with no additional software required
  • Multiple mounting options – Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the attached clip or the tripod embedded thread.

3-year limited hardware warranty

At only $129.99 the Logitech C930e is accessible for anyone looking to upgrade their video meetings to business-class. If you are a business and/or IT decision maker with mass deployment needs, contact us directly for support.

Check out the video below that provides and overview of the C930e, management settings available via LogiTune and includes video quality and mic tests!

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Logitech C925e Webcam

Logitech C925e Webcam

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The Logitech C925e Webcam is the “just right” choice when it comes to Logitech Business Webcams. It sits in between the basic and good models C505e/C920e and better and best models C930e/Brio. It’s compatible and certified with all popular applications like Microsoft Teams, Zoom, Cisco Webex, Google Meet and more! Before we get started on the review, lets look at the specs.

Features:

Logitech C925e MSRP: $99.99

  • HD 1080p video at up to 30 frames per second: Full HD 1080p 30 fps makes a vivid impression every time with true-to-life video calls.
  • Easy-to-use: Simple to set up and use, USB plug-and-play connection makes video meetings easy.
  • UVC H.264 encoding technology: Frees up PC bandwidth by putting video processing within the camera.
  • Convenient privacy shutter: Easy lens closure for added privacy and security.
  • 78° field of view: See more without having to reposition the camera or crop and zoom.
  • Logitech RightLight 2 technology and autofocus: Webcam intelligently adjusts to improve visual quality in low light and backlit situations at multiple distances.
  • Omni-directional dual stereo microphones: Designed to capture sound for clear communication in larger spaces like offices and small conference rooms.
  • Multiple mounting options: Freedom to mount the camera wherever it works best — LCD screen, notebook, or tabletop — by using the attached clip or the tripod embedded thread.
  • Professional-grade certifications: Leading business certifications (Certified for Skype for Business, Optimized for Microsoft® Lync® 2013, Cisco Jabber® and WebEx® compatible2 ) and enhanced integration with Logitech Collaboration Program (LCP) members1 ensure an integrated experience with most business-grade video conferencing platforms
  • Logitech C925e Webcam

Honest Review

When you can’t meet in person, this is the ideal webcam for solo use or small group use. The full 1080p HD video at 30 frames per second delivers true-to-life clarity, and in our professional opinion, it almost looks 4k.

With low MSRP, simple plug and play, integrated microphone, and crisp video quality, Logitech knocked it out of the park with this webcam. You truly get what you pay for! Interested in seeing more? Fee free to reach out to us for more info on the C925e. If you would like to purchase the Logitech C925e, you can order it online here. We have a full video where test and overview the Logitech C925e Webcam. Check it out below:

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Rally Bar blog header

Logitech Rally Bar | The Ultimate Conferencing Solution

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The Logitech Rally Bar (Graphite, White) is an all-in-one video bar designed for mid-sized meeting rooms. A fellow content creator and tech geek, Ragnar Heil agreed to join me in providing a quick overview and audio and video test.

This Rally Bar can be used via simple USB plug and play or in Appliance Mode. The built-in compute allows you to run supported video conferencing applications such as Zoom directly from the device. Ragnar shares his top 3 features and together we provide group framing and mic pick up range tests and Ragnar also shares Logitech TAP.

  • Logitech Rally Bar Overview
  • Logitech Rally Bar White
  • Logitech Rally Bar Graphite
  • Rally Bar Graphite

So, what are the specs?

Camera

  • Resolution: 4K, 1440p, 1080p, 900p, 720p, and SD at 30fps
  • Pan: Motorized ±25°
  • Tilt: Motorized ±15°
  • Zoom: 15X HD zoom (5X optical, 3X digital available with upcoming software update) Diagonal field of view (dFoV): 90°
  • Horizontal Field of View: 82.1°
  • Vertical Field of View: 52.2°
  • Total Room Coverage: 132.1° Horizontal x 82.2° Vertical

Speakers

  • Drivers: 2x 70 mm / 2.7 in
  • Output: 90dB SPL @1W, 99dB SPL @8.0W, both +/-2dB at ½ meter
  • Sensitivity: 90+/-3dB SPL at 1W, ½ meter
  • THD: 1kHz < 2%

Microphones

  • Frequency response: 90Hz – 16kHz
  • Sensitivity: >-36dBFS +/-1 dB @ 1Pa
  • Microphone data rate output: 48 kHz
  • Pickup Range: 15 ft / 4.5 m
  • Beamforming Elements: Six omnidirectional digital MEMS microphones forming five adaptive acoustic broadside beams
  • Audio processing: AEC (Acoustic Echo Cancellation), VAD (Voice Activity Detector)
  • Noise suppression: AI filter
  • Add-on Mics: Supports up to 3 additional Rally Mic Pods for larger conference rooms

The Logitech Rally Bar has multiple features, mounting and configuration options that were not covered in our video. Out of the box you get the Rally Bar, USB Cable, HDMI Cable and Power Supply that allows you to connect directly to a computer and display to start using as a simple all-in-one video bar for midsized meeting spaces. If you would like to schedule time with a Logitech Video Collaboration expert to discuss Zoom Rooms and Microsoft Teams Rooms options, please contact us!

To see the Logitech Rally Bar in action, check out the video below!

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Poly Studio P15 | Overview

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The Poly Studio P15 is a personal video bar that includes 4K camera, integrated privacy shutter, speakers, multi-microphone array and two USB 2.0 Type-A ports and several nice features like Noise BlockAI and Acoustic Fence. We’ve been using the Poly Studio P15 for a week across multiple video platforms to include Zoom and Microsoft Teams.

We have been really impressed with the performance across the board. In this blog/video we cover the connections, USB-C to USB-C cable length, Mounting options, and Poly Lens Desktop App Controls and Settings. Stick around until the end for a link to our showcase video.

  • Poly Studio P15 Left
  • Poly Studio Series P15

What are the Studio P15 Specs?

Features

MSRP: $599.99

  • Personal Video bar
  • Look and sound your best on video calls with one sleek device
  • Easy fits atop your display, or tripod mount for flexibility
  • Robust cloud management using Poly Lens
  • Robust cloud management using Poly Lens
  • Certified for Zoom and Microsoft Teams
  • Includes mounting clamp that attaches to a standard 1/4-20 tripod screw thread on the bottom of the device
  • 4K Resolution
  • NoiseBlockAI
  • Cable Length: 4 feet 3 inches
  • 1x USB 3.0 Type-C port (with USB 2.0 compatibility)
  • 2x USB 2.0 Type-A ports

In Conclusion:

In our professional opinion, the Poly Studio P15 is a great value at only $599 MSRP. You get exceptional video and audio quality. It’s compatible across all major business collaboration platforms to include Zoom and Microsoft Teams. And, features like AcousticFence, NoiseBlockAI, Auto-Framing, and two additional USB Ports make this a great option for any business professional. If you’d like to learn more or get a quote, contact us.

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8x8 Contact Center Difference Between UCaaS CCaaS

What’s the Difference Between UCaaS and CCaaS? | Discussion With 8×8

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Danny Hayasaka, Sr Director of Marketing and Emerging Technology for Call One, Inc. and Hello Direct interviews Tony Poer, Contact Center Practice Lead for the Channel for 8×8 and discusses CCaaS (Contact Center as a Service). It was much easier for organizations who had implemented a CCaaS platform to transition to remote work during the pandemic. Some organizations have been using a band-aid during this period and are looking for better solution. Cloud may be the answer. We discuss things customers need to know about CCaaS, differences between UCaaS and CCaaS and other topics. Stick around until the end fora link to the full interview.


Danny Hayasaka: What are some things customers need to know about CCaaS?

Tony Poer: One of the biggest things to understand about Contact Center as a service is that it’s a hosted platform. And so a lot of the limitations that we have with our legacy on premise platforms don’t really exist in the cloud.

Danny: What’s the difference between UCaaS and CCaaS?

Tony: UCaaS is unified communications as a service whereas CCaaS is contact center as a service. Unified communications generally includes telephony, obviously, but then it also includes all of the other communication options that you might utilize with your organization. Contact center is a little bit more robust than that right now.

Danny: When agents were physically in the same building, supervisors used hardware like training-y cables, how do they do that remotely? Or can they?

Tony: In a cloud environment or a hosted environment. All of that application hardware doesn’t exist on Prem. It’s all in the cloud. It’s all at a separate data center that is invisible to you guys as the end user.

Danny: What are some monitoring tools that are available for supervisors via 8×8?

Tony: I can live monitor calls. I can live monitor the desktop. I can listen in, I can barge in. I also have the ability to access all sorts of different data points and metrics. Right? I can see that information, but I don’t have to be looking at a wall board to do it. I could get that sent to my desktop.

Thanks for tuning in! If you would like to schedule an 8×8 Demo, contact us! Want to see the full interview? Check out the Youtube video below:

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Huddly IQ Auto Framing Feature | Tutorial

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Recently a viewer asked for a demo on the Huddly IQ Auto Framing feature. In todays blog/video, we show how to change from manual to Auto frame via Huddly App. Stick around until the end to see a quick demonstration.

Step One

Download the Huddly App. You can download via this link for free. Available on MAC and Windows.

Huddly IQ Zoom

Step Two

Once the app is installed, you simply check mark the “Auto” box.

Voilà! You now have Auto Framing on your Huddly IQ. Feel free to test by walking around different areas in your environment. You will notice it takes a few seconds for the camera to follow you, but don’t be alarmed, this is normal.

To reverse back to Manual Focus, just uncheck that “Auto” box and you will be able to manually focus the camera yourself.

Fortunately, the Huddly app isn’t just for the Auto Framing feature. There are a ton of settings jam-packed within the app. The App will notify you every time we release a new update. It’s easy to keep the camera up-to-date with the latest features, quality improvements and software enhancements. Check out this video where we dive a little deeper into the Huddly software:

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Also, if you want to see a more in-depth step by step process, check out our video where we breakdown each step. At the very end we conclude with a demonstration on the Auto Framing technology:

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Thank you for tuning in! If you have any question regarding the Huddly IQ, please reach out to us!