In today’s hybrid work environments, seamless communication is paramount. Microsoft Teams has become the collaboration hub for countless organizations, but equipping users with reliable, easy-to-use audio peripherals often comes with a hidden hassle: the USB dongle.
We’ve all seen dongles taking up valuable laptop ports, getting lost during commutes, causing minor setup frustrations, or even facing IT restrictions. While standard native Bluetooth connections often compromise audio quality or lack essential Teams call control features, relying on dongles hasn’t been a perfect solution.
Until now.
In collaboration with Microsoft, Logitech has introduced a groundbreaking solution: Microsoft Teams certification over native Bluetooth. The first headsets to achieve this milestone are the Logitech Zone Wireless 2 and Logitech Zone 305.
This isn’t just about pairing your headset via Bluetooth. This means that Microsoft has rigorously tested and certified that these specific Logitech headsets deliver a high-quality, fully integrated Teams experience directly through your computer’s built-in Bluetooth (specifically on Windows 11 with up-to-date drivers). This includes:
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams.
Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Plug-and-Play Functionality: The headset is automatically recognized and prioritized by Teams. Integrated Call Control: Answer/end calls, mute/unmute directly from the headset. Functions previously often dependent on a dongle.
Dedicated Teams Button: Launch Teams, join meetings, or check notifications with a single press on the headset (feature varies slightly by model).
Mute Sync: The mute status stays synchronized between your headset and the Teams client.
Why Should Your Organization Consider the Zone Wireless 2 & Zone 305?
This native certification translates into significant benefits for both IT departments and end-users:
Simplified Deployment & Management: Say goodbye to tracking, distributing, and replacing lost dongles. Users simply pair the headset directly with their laptop, reducing IT setup complexity and hardware overhead. Logitech Sync compatibility also allows for remote monitoring and firmware updates.
Free Up Valuable Ports: No dongle means users regain a precious USB port for other essential peripherals, which is crucial on modern, port-limited laptops.
Enhanced User Experience & Mobility: Users enjoy the freedom of wireless audio without the tether of a dongle. This makes moving between home and office, or even just different rooms, completely seamless. The certified integration ensures Teams features work reliably, boosting productivity and reducing frustration.
Reduced IT Support Tickets: Eliminating the dongle removes a common point of failure (loss, damage) and potential compatibility issues, potentially lowering help desk requests.eams client.
Cost-Effective Options:
Zone 305:Offers a reliable, comfortable, and Teams-certified native Bluetooth experience at a price point ideal for mass deployment. It features noise-canceling mics and a lightweight design using sustainable materials.
Zone Wireless 2: Provides a premium experience with advanced features like hybrid Active Noise Cancellation (ANC), AI-powered noise suppression for both the user’s mic and incoming audio (via Logi Tune), personalized EQ, and replaceable components for longevity.
Future-Ready Connectivity
Adopting certified native Bluetooth aligns your organization with a more streamlined, dongle-free future for peripherals.
Making the Switch
For organizations utilizing Microsoft Teams on Windows 11, the Logitech Zone Wireless 2 and Zone 305 represent a significant step forward. They address the long-standing drawbacks of dongles while finally delivering the reliable, feature-rich experience users expect directly over native Bluetooth. While Logitech still offers dongle versions for specific use cases or environments with potential Bluetooth interference, this native certification offers unprecedented simplicity and flexibility.
Work with an Authorized Partner
Ready to simplify your headset deployment and empower your Teams users with a seamless, dongle-free experience?
Contact a Logitech for Business Authorized Reseller to get started:
Call One, Inc. – supporting large enterprises with pilot programs, proof of concept coordination, and enterprise-level headset rollouts.
Hello Direct – dedicated to helping Small and Midsize Businesses (SMBs) simplify device selection and setup.
Our teams can also help assess whether your existing laptops meet the technical requirements to support certified native Bluetooth functionality on Windows 11.
👉 Book a discovery call today and start planning your next audio refresh with the Logitech Zone Wireless 2 or Zone 305.
https://calloneinc.com/wp-content/uploads/2025/04/Logitech_No_Dongle_Blog.jpg5001280Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2025-04-28 18:39:112025-04-28 18:39:13Ditch the Dongle, Not the Teams Experience
This is a frequently asked question on our channel so we decided to reach out to Jabra, Poly and EPOS for their response. While you can pair your headset directly to your PC or Mac, the primary reason to use a dongle is call control. Using the pre-paired dongle will support the headset user the ability to answer and end calls via headset controls vs platform GUI. Other reasons to use a USB dongle versus pairing headset to Bluetooth are improved audio quality, increased roaming range, and overall user experience.
Integration with computer softphone and software support with Jabra Direct Full integration between a Jabra device and a computer softphone usually works only when combined with a Jabra Link Bluetooth adapter. Connecting to a computer without a Jabra Link Bluetooth adapter may provide audio capability in the device but not call control for answering and ending calls.
Bluetooth range Jabra devices obtain the best possible range when they are used with a Jabra Link Bluetooth adapter and not the built-in Bluetooth in a computer. Bluetooth performance of a computer is usually limited to a range of 2-5 meters/ 6-50 feet in a typical office environment.
Factory pairing and installation The Jabra Link Bluetooth adapter and Jabra device come pre-paired in the box. The Jabra Link Bluetooth adapter supports plug-and-play functionality, without needing to install separate software drivers on the computer.
Identification as a soundcard When pairing with the Jabra Link Bluetooth adapter, the device is identified by the computer operating system as a soundcard and can be used for all audio purposes. If a device is paired with the built-in Bluetooth of a computer, the device is usually recognized by the computer as a headset and can only be used for communication purposes.
Poly
Why are BT600 USB bluetooth adapters needed vs. pairing the headset directly to the PC/MAC?
Poly Bluetooth UC devices are full-featured and designed for optimal user experience. To fully benefit from the advanced functionality and have the most reliable audio experience, it is required that the headset is paired via the BT600 USB Bluetooth adapter versus paired directly to the PC/MAC. Poly provides function and additional benefits through the BT600 USB adapter in the following ways:
PC/MAC Bluetooth systems can vary widely in design and capability. By providing a BT600 USB Bluetooth adapter, Poly can ensure a better experience because we control both ends of the wireless connection
The BT600 USB Bluetooth adapter functions as an audio processor, which assures the best audio experience through wideband audio support—providing the highest voice quality. If connected directly to the PC/MAC, wideband audio is not possible
Without the BT600 USB adapter, PC/MAC Bluetooth systems do not typically provide capability to use the call control from the headset. Calls must be managed from the PC/MAC GUI and the buttons on the headset do not function. This eliminates mobility and provides a poor user experience
The BT600 USB Bluetooth adapter supports Poly software which provides advanced features, customization, as well as firmware upgrade capability
PC/MACs typically do not support all the required Bluetooth profiles or may assign the wrong Bluetooth profile to an application. The result can be poor audio quality, loss of audio on microphone or earphone, and inconsistent operation
The BT600 USB Bluetooth adapters enumerates to the computer as an audio device and therefore cannot act as a USB storage device. That being said, BT600 adapters cannot be used to access data on the PC/MAC
EPOS | Sennheiser
It’s the same reason for us, along with being the key to Microsoft Certification. Both the headset and dongle together is what certifies the device for use with Teams, or Skype for users still using SFB. Using the dongle will give you improved audio performance and connectivity performance as opposed to pairing native to the machine which the BT chipset can vary and may not handle audio as well as other machines etc. This is why we recommend it for most users.
Summary
As you can see, through all three partners, they have similar options on using a USB Dongle versus pairing headset to Bluetooth. Having a USB dongle is critical for having a better sound, connection, and overall better experience. Want to learn more? Check out our latest video:
https://calloneinc.com/wp-content/uploads/2021/01/Dongle-Blog-graphic-V4.jpg10691900Danny Hayasakahttps://calloneinc.com/wp-content/uploads/2024/11/CallOneInc_HDI2.pngDanny Hayasaka2021-01-14 16:25:402021-01-14 16:25:43Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?
