Tag Archive for: headsets

Shokz OpenComm2 UC is Now End of Life — Upgrade to the 2025 Model for Enhanced Features and Functionality

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Shokz has officially announced the End of Life (EOL) for the original OpenComm2 UC headset. While it was a groundbreaking device that introduced bone conduction technology to the business headset world, it’s time to make way for the next generation: the Shokz OpenComm2 UC 2025 Upgrade.

If you’re currently deploying or considering the legacy model, now is the perfect time to switch to the enhanced version. You’ll gain better charging, software compatibility, and long-term support all at the same MSRP of USD 199.95.

Upgrade to Shokz OpenComm UC 2025 Model

🛒 Click here to request special Shokz pricing

🔄 What’s New in the Shokz OpenComm2 UC 2025 Upgrade?

The new 2025 Upgrade model builds upon the legacy OpenComm2 UC, adding critical improvements designed for the hybrid and mobile workforce.

✅ USB-C Charging (No More Proprietary Cable!)

One of the most significant improvements is the switch from a proprietary magnetic charging cable to a standard USB-C charging cable, making it easier to charge from virtually anywhere and reducing cable clutter.

Upgrade to Shokz OpenComm UC 2025 Model

✅ Shokz Connect Software Support (Launched Jan 7, 2025)

The Shokz Connect desktop software offers full functionality on the 2025 Upgrade model, allowing users to:

  • Pair the wireless adapter with new devices
  • Switch EQ modes
  • Change voice prompt language
  • Upgrade firmware for both the headset and the adapter

By contrast, the EOL model only supports firmware updates via Shokz Connect no additional settings can be adjusted.

✅ Shokz App Compatibility

  • 2025 Upgrade: Supports the Shokz App (Android only)
  • EOL model: No support for the Shokz App
Upgrade to Shokz OpenComm UC 2025 Model

✅ Loop USB-A/USB-C Adapter

Both models include the versatile Loop adapter (Loop110 for EOL, Loop120 for Upgrade), providing seamless connectivity to both USB-A and USB-C ports.

✅ Zoom Certification

Both versions are Zoom-certified, ensuring seamless integration with Zoom Meetings and calls.

📊 Side-by-Side Comparison: OpenComm2 UC (EOL) vs. OpenComm2 UC 2025 Upgrade

Feature OpenComm2 UC (EOL) OpenComm2 UC 2025 Upgrade
Design Open-Ear Bone Conduction Open-Ear Bone Conduction
Bluetooth Version 5.1 5.1
Zoom Certified ✅ ✅
Wireless Adapter Loop110 (USB-A/USB-C) Loop120 (USB-A/USB-C)
Charging Method Proprietary Magnetic Cable Standard USB-C Charging
Shokz App Support ❌ ✅ (Android Only)
Shokz Connect Software Firmware upgrades only Full functionality: EQ switch, prompt language, adapter pairing, and firmware updates
Firmware Upgrades Headset + Adapter (limited) Headset + Adapter (comprehensive)
Battery Life Up to 16 hrs talk / 8 hrs listening Up to 16 hrs talk / 8 hrs listening
Quick Charge 5 mins = 2 hrs talk 5 mins = 2 hrs talk
Water Resistance IP55 IP55
Weight 35g 35g
Compatibility PC & Mac (via adapter) PC & Mac (via adapter)
Price USD 199.95 USD 199.95

🎧 What Makes Shokz Unique?

Bone conduction technology sets Shokz apart from traditional business headsets. By conducting audio through the cheekbones, your ears stay open, allowing for:

  • Improved situational awareness
  • Better comfort during long meetings
  • Compatibility with PPE (earplugs, face shields, helmets)

🎥 Watch first-time reactions to Shokz here:

YouTube player

🤝 Work with a Trusted Shokz Partner

If your organization is planning to deploy the OpenComm2 UC 2025 Upgrade, be sure to engage with a trusted Shokz partner like:

🔹 Call One, Inc./Hello Direct – An Authorized Shokz Reseller

🛒 Request Special Shokz Pricing

📞 Contact Us Directly for help choosing the right headset configuration for your business environment.

💡 Final Thoughts

With the original OpenComm2 UC model now EOL, organizations should begin transitioning to the 2025 Upgrade for continued support, compatibility, and improved device management.

You still get the same lightweight, comfortable, and open-ear experience but with enhanced software support, more effortless charging, and better long-term value.

📦 Upgrade smarter. Choose a headset that works with you, not against you.

Workspace Management in the Era of Hybrid Work: Logitech’s Smart Approach

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In today’s hybrid work landscape, many organizations are facing a surprisingly common problem: more employees than desks. As businesses navigate the complexities of return-to-office (RTO) mandates and flexible schedules, workspace planning and management have become mission-critical.

To help shed light on how companies can tackle this growing challenge, I sat down with Chuck Applegarth, Global GTM Strategy Lead at Logitech for Business, to discuss how Logitech is blending hardware and software to streamline the employee experience while giving IT and facilities teams the data and tools they need to adapt.

👉 Watch the full video here:

YouTube player

Chuck described the current phase as “Return-to-Office 2.0”, where organizations are mandating employees to come back but quickly realizing they lack the physical space to support everyone. This has created urgency around optimizing existing spaces, understanding utilization patterns, and creating frictionless experiences for employees.

“They’re mandated to come back, and then they realize, hey, we don’t have enough space for everybody.”
– Chuck Applegarth, Logitech

🧠 Why Data-Driven Decisions Matter

Organizations can no longer guess how their spaces are being used. Logitech’s solutions provide telemetry data, such as:

  • Occupancy levels
  • Room temperature and CO₂
  • Heat maps of usage
  • Peripheral availability at hot desks

With these insights, teams can reconfigure spaces (more huddle rooms? fewer large conference rooms?) based on real behavior, not assumptions.

💼 Logitech’s Approach: Hardware + Software

Chuck emphasized that workspace management isn’t just about deploying hardware or software independently; it’s the combination of both that creates a seamless experience.

Logitech's Approach to Hybrid Work

Logitech View & Spot

  • Helps users easily navigate unfamiliar office layouts
  • Tracks real-time usage in previously “unmonitored” spaces like phone booths and focus rooms

Logi Dock Flex

  • More than just a docking station, it’s a secure, smart, and IT-managed hot desk solution
  • Prevents “device walkaways” (lost cables, webcams, etc.)
  • Offers front-facing ports for employee convenience and a visual cue display that shows booking status

“These things are growing legs… With Logi Dock Flex, we can alert IT when something goes missing.”
– Chuck Applegarth

🖥️ Managed Experiences with Logitech Sync

Logitech Sync is the backbone that connects everything. It allows IT and Facilities teams to:

  • Monitor desk and room usage
  • Configure and manage deployments at scale
  • View occupancy trends across departments or locations

Pair it with the Logitech Tune App for a personalized experience on mobile or desktop.

Logitech's Approach to Hybrid Work

🤝 Integrations with Microsoft Teams, Zoom & Appspace

Logitech solutions integrate seamlessly with leading platforms like:

This makes adoption easier, especially when user experience consistency is key.

“Zoom is super mature in this space. The interface is awesome, the telemetry is awesome.”
– Chuck Applegarth

🚦 Automating the User Experience

Perhaps one of the most exciting features? No-touch experiences.

Imagine walking into a phone booth and simply sitting down. A Logitech Spot detects your presence, and the scheduling panel outside turns red to show the room is in use. No buttons to press, no panels to navigate, walk in, and you’re good to go.

📽️ Ready to See It in Action?

If workspace optimization, hot desking, and hybrid work challenges are on your radar, this interview is packed with insights. 👉 Watch the whole conversation here:

YouTube player

About Call One, Inc./Hello Direct
We help organizations make better-informed decisions about audio and video collaboration solutions by testing, demonstrating, and supporting real-world deployments across brands like Logitech, Jabra, Yealink, Poly, and more.

Need help navigating your workspace strategy? Contact us today to schedule a virtual or in-person demo.

Affordable Doesn’t Mean Cheap: The New Generation of Entry-Level USB Headsets from Jabra, EPOS, and Yealink

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For years, organizations have deployed entry-level USB headsets to new hires with the only requirement being that they fall within or under a certain dollar amount. Unfortunately, recipients of these low-cost, budget-friendly, and let’s face it, “cheap” headsets find them uncomfortable, unattractive, and lacking essential functionality. Many often do not use them, and they remain in their package in a desk drawer, never to see the light of day. Many employees end up buying a headset that may not be authorized, compatible, or certified with your organization’s existing collaboration platforms. That’s no longer the case.

Today’s new wave of low-cost, entry-level USB corded headsets from Jabra, EPOS, and Yealink offer vastly improved comfort, build quality, and features, delivering real value for cost-conscious organizations, new hires, and occasional headset users. Whether you’re deploying headsets to thousands or just outfitting a hybrid team, these models offer professional-grade functionality without the premium price.

Notable Improvements Over Legacy Entry-Level Models

Gone are the days of bulky, plastic headsets that scream “budget.” This new breed is:

  • Comfortable enough for long meetings
  • Stylish enough for on-camera use
  • Functional enough for enterprise deployments

And most importantly, they look and feel like higher-end models, making them ideal for mass deployment across today’s hybrid workforces.

Jabra Evolve 10

  • MSRP: $39 (Web Price $26.99)
  • Part Number: 2699-820-109
  • USB-A only, stereo model
  • Inline Controls: Volume Up/Down, Mute
  • Mute sync with Microsoft Teams & Zoom (not certified)
  • Mic can be worn on the left or right
  • Not manageable via Jabra Direct/Xpress
  • Packaging: Plastic bag
  • Sustainability: Over 50% recycled plastic, TCO certified
  • In the Box: Headset, leather-feel ear cushions, USB controller, warnings/declarations
Affordable Doesn’t Mean Cheap

EPOS Impact 100 Series

  • MSRP: $65
  • Part Numbers: 1001419 – Mono MS (Teams), 1001420 – Stereo UC, 1001421 – Stereo MS (Teams)
  • USB-C + USB-A (adapter included)
  • Inline Controls: Volume, Mute, Answer/End, Teams button (on MS models)
  • Teams certified (MS variants)
  • Manageable via EPOS Connect and EPOS Manager
  • Packaging: 0% plastic, FSC certified, 100% recyclable
  • In the Box: Headset, carry pouch, USB-C to USB-A adapter, quick guide, safety guide, compliance sheet
Affordable Doesn’t Mean Cheap
  • MSRP: $59 Dual / $49 Mono
  • Part Numbers: 1308218 UH42 SE Dual Teams  C/A, 1308220 UH42 SE Mono Teams C/A, 1308219 UH42 SE Dual UC  C/A, 1308221 UH42 SE Mono UC C/A
  • USB-C + USB-A adapter + 3.5mm connection
  • Inline Controls: Volume, Mute, Answer/End, Teams button (on Teams models)
  • Teams certified (Teams variants)
  • Manageable via Yealink USB Connect and Yealink Management Cloud Service (YMCS)
  • Packaging: Recyclable plain cardboard box
  • In the Box: Headset with 3.5mm jack, USB-C inline control unit, USB-A adapter, quick start guide, regulatory notice
Affordable Doesn’t Mean Cheap

Side-by-Side Comparison Matrix

Feature

Jabra Evolve 10

EPOS Impact 100

Yealink UH42 SE

MSRP

$39

$65

$49 Mono / $59 Dual

Connectivity

USB-A

USB-C + USB-A adapter

USB-C + USB-A + 3.5mm

Inline Controls

Volume, Mute

Volume, Mute, Answer/End, Teams Button (MS Models)

Volume, Mute, Answer/End, Teams Button (Teams Models)

Teams Certified

No

Yes (MS Variants)

Yes (Teams Variants)

Mute Sync in Teams/Zoom

Yes

Yes

Yes

Device Management

Not supported

EPOS Connect, EPOS Manager

Yealink USB Connect, YMCS

Packaging

Plastic bag

0% plastic, FSC Certified, 100% Recyclable

Recyclable plain cardboard box

What’s in the Box

Headset, Leather-feel ear cushions, USB controller, Warnings/Declarations

Headset, Carry pouch, USB-C to USB-A adapter, Quick guide, Safety guide, Compliance sheet

Headset with 3.5mm jack, USB-C controller, USB-A adapter, Quick Start Guide, Regulatory Notice

Warranty

2 Years

2 Years

2 Years

Device Management Capabilities

Managing headsets at scale is just as important as selecting the right model. Both EPOS and Yealink offer remote device management solutions that allow IT teams to configure, update, and maintain headset fleets from any location.

Affordable Doesn’t Mean Cheap

🛠️ Management Overview:

  • Jabra Evolve 10
    Not manageable via Jabra Direct or Jabra Xpress. This model is designed as a simple, reliable, plug-and-play headset.
  • EPOS Impact 100 Series
    Manageable via EPOS Connect for local settings and via EPOS Manager, a centralized solution for managing, updating, and configuring EPOS audio devices across global teams.
    🔗 eposaudio.com/software-epos-manager
  • Yealink UH42 SE Series
    Manageable via Yealink USB Connect and the Yealink Management Cloud Service (YMCS), a powerful tool that enables remote monitoring, updates, and settings configuration across multiple devices.
    🔗 Yealink Management Cloud Service
Affordable Doesn’t Mean Cheap

These platforms enable easy deployment, tracking, and support of devices across hybrid and in-office workforces.

Why Work with an Authorized Reseller Like Call One, Inc./Hello Direct?

Choosing the right headset is just the beginning. As a Yealink Certified Headset Solution Professional and trusted partner of Jabra and EPOS, we don’t just sell hardware; we help you make informed, strategic decisions.

  • Proof of Concept (POC) and Pilot Programs
  • Digital Evaluation Surveys for User Feedback
  • Pre- and Post-Sales Technical Support
  • Integration Guidance with Collaboration Platforms

Whether you’re deploying 10 or 10,000 headsets, our team is here to help streamline the process and reduce complexity.

Final Thoughts

Instead of being hidden away in a drawer, these new entry-level USB corded headsets from Jabra, EPOS, and Yealink prove that budget-friendly doesn’t have to mean barebones. Solid audio performance, a comfortable fit, and platform compatibility, including Teams certification and device management on select models, make these excellent choices for organizations seeking quality at scale.

Ready to test one out or deploy across your workforce?

👉 Contact a Call One, Inc./Hello Direct team member to schedule a demo or evaluation program today.

Real-World Headset Testing: Why Background Noise Matters

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In today’s hybrid and flexible work culture, the definition of a “workplace” is broader than ever. Whether you’re in an open office, working from your kitchen table, dialing in from a coffee shop, or seated in a coworking space, one thing remains constant: background noise.

That’s why I test headsets in real-world settings, not just in controlled environments. It’s the only way to demonstrate how professional-grade headsets perform where people work.

Of course, I run into a few limitations. My dog doesn’t bark on command (as convenient as that would be), and I don’t have young children or babies at home. So when I simulate those sounds, I do my best to replicate the appropriate decibel levels using external sound sources, like speakers or blenders. It’s not perfect, but it’s close enough to get a real sense of performance.

These tests are more than engaging content—they help people see firsthand why selecting the right headset for their work environment is essential.

Two Sides of Noise Management

  • Noise-Canceling Microphones (NC Mics):
    Help others hear you clearly by reducing the background noise your mic picks up.
  • Active Noise Canceling (ANC) Speakers:
    Help you stay focused by minimizing ambient noise around you.

Whether you’re taking calls in a noisy office or trying to focus at home with barking dogs and appliances running in the background, the right headset can dramatically improve your communication and productivity.

Common Background Noises & Typical Decibel Levels by Work Environment

Here’s a breakdown of what you might hear in different work environments and why your headset needs to be equipped to handle it.

🏢 Open Office & Cubicle Jungle

Common Noises:

  • Coworker conversations
  • Phone calls
  • Office equipment (printers, keyboards)
  • Footsteps, chair movement
  • Ambient chatter

Typical dB Levels:

  • Normal office noise: 50–60 dB
  • Group discussions or laughter: 60+ dB
  • Office equipment: 50–60 dB

🏠 Home Office

Common Noises:

  • Dishwasher, washing machine, HVAC
  • Family or roommates talking
  • Outdoor traffic, lawnmowers, neighbors
  • Pets: Dog barking: 80–100+ dB, Cat meowing: 45–65 dB
  • Babies crying: 90–120+ dB

Typical dB Levels:

  • Quiet home: 30–40 dB
  • Dishwasher: ~55 dB
  • Vacuum: ~70 dB
  • Lawn mower (outside): ~90 dB
  • Dog barking: 80–100+ dB

🚗 Typical Traffic Noise Levels Near Busy Streets and Highways

If you work from home or take calls near a busy street or highway, traffic noise can be a major disruptor, especially during meetings or focused work. Depending on proximity, traffic volume, and the types of vehicles passing by, the decibel levels can easily exceed recommended thresholds for health and comfort.

Common Decibel Ranges:

Location/ConditionTypical Noise Level (dBA)
Busy city street (average)70–75 dBA
Highway traffic at 50 feet70–80 dBA
Car at 65 mph (close range)65–73 dBA
Heavy traffic in urban areasUp to 84 dBA
Emergency sirens nearbyUp to 120 dBA (brief peaks)

Note: The World Health Organization recommends keeping average outdoor noise below 53 dBA during the day for health reasons. That’s often exceeded near roads and highways.

Factors that influence traffic noise:

  • Distance: Noise drops about 3 dB for every doubling of distance from the road.
  • Barriers: Fences or vegetation can reduce noise by 10–15 dB.
  • Vehicle type: Trucks, motorcycles, and buses are louder than standard cars.

Time of day: Morning and evening rush hours tend to be the loudest.

⚠️ Long-term exposure above 70 dBA can increase the risk of hearing issues and contribute to fatigue and stress.

If you’re working near a busy road, selecting a headset with high-performance NC mics and ANC speakers is critical for clear calls and better focus.

☕ On-the-Go (Cafés, Airports, Public Spaces)

Common Noises:

  • Conversations and crowd noise
  • Espresso machines, blenders
  • Public announcements
  • Music or traffic in the background

Typical dB Levels:

  • Café/restaurant: 60–70 dB
  • Airport terminal: 60–70 dB
  • Busy street or blender: 70–85 dB

Watch Now! Headset Mic vs Blender: Noise-Canceling Mic Tests

YouTube player

🧑‍💻 Third Workplace (Coworking Spaces, Libraries, Shared Offices)

Common Noises:

  • Conversations, typing, and mouse clicks
  • Background music or white noise
  • Footsteps and chair movement

Typical dB Levels:

  • Coworking space: 50–65 dB
  • Library (quiet zone): 30–40 dB
  • Sound-masked environment:~45–48 dB

📊 Summary Table

Environment

Common Noises

Typical dB Level

Open Office

Conversations, phones, and printers

50–60+ dB

Office with Cubicles

Same, with some sound barriers

50–60 dB

Home Office

Appliances, pets, family, and outdoor noise

30–70 dB

Home – Dog Barking

Loud, sudden disruption

80–100+ dB

Home – Cat Meowing

Softer, frequent noise

45–65 dB

On-the-Go

Crowd, coffee machines, traffic

60–85 dB

Traffic Noise (Near Road/Highway)

Cars, trucks, sirens

65–84+ dB (peaks at 120 dB)

Coworking Space

Conversations, typing, and movement

50–65 dB

Library (Quiet Zone)

Whispering, turning pages

30–40 dB



⚠️ Prolonged exposure to noise above 85 dB can lead to hearing damage. Even persistent noise at lower levels can impact productivity and well-being.

Real-World Headset Testing

🎧 Why This Matters

No one wants to keep asking, “Can you hear me now?” A high-quality headset with the right microphone and ANC speakers makes all the difference for you and everyone on the call.

Whether you’re managing clients from your home office, collaborating from a coworking hub, or working on the go, your headset should support your productivity, not hinder it.

🔍 Top Performing Headsets (as of July 11, 2025)

I test hundreds of headsets across brands. Here are some top performers that stand out in real-world work environments. (New models are released regularly; follow me on LinkedIn and subscribe to our YouTube channel for updates.)

🥇 EPOS Impact 1060T ANC

  • Connectivity: Computer (dongle) + Mobile
  • Teams Certified
  • Best overall noise-canceling mic
  • Good ANC speakers
  • Talk Time: Up to 20 hrs (ANC off, mobile only)
Real-World Headset Testing

🥈 Logitech Zone Wireless 2

  • Connectivity: Computer (dongle optional*) + Mobile
  • Teams Certified for Native Bluetooth
  • Advanced Call Clarity for incoming audio
  • Strong ANC speakers
  • Talk Time: Up to 15 hrs (ANC on) / 18 hrs (ANC off)
  • Connectivity: Computer (DECT) + Mobile (Bluetooth)
  • First dual-mode DECT + Bluetooth headset certified for Teams
  • Longest wireless range in my tests
  • Comfortable with solid NC mic and ANC speakers
  • Talk Time:
    Up to 32 hrs (Bluetooth, ANC on)
    Up to 16 hrs (DECT mode)
Real-World Headset Testing

💸 Great Value Bluetooth Headsets

Jabra Evolve2 55

  • Stereo and mono variants
  • Talk Time: Up to 16 hrs (ANC off) / 10 hrs (ANC on)
Real-World Headset Testing
  • Talk Time: Up to 32 hrs (ANC on)
  • Optional charging stand
  • Teams-certified variants available
Real-World Headset Testing

👂 Discreet Bone-Conduction Option

Shokz Opencomm2 UC

  • Open ear for situational awareness
  • IP55 rating: Sweat/water resistant
  • Talk Time: Up to 16 hrs
  • Great NC mic performance in a lightweight form factor
Real-World Headset Testing

Let’s Talk Headsets

🎯 Call One, Inc. and Hello Direct have been helping businesses choose the right headsets since 1987. From open offices to remote teams, we’ll help you find a solution that supports your environment, workflow, and platform requirements.

📞 Contact us today to book a demo or get a personalized recommendation.

Logitech H390 vs. Jabra Evolve 10: Entry-Level USB Headsets Compared

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When it comes to choosing an affordable USB headset for business calls, virtual meetings, or hybrid work, two models stand out: the Logitech H390 and Jabra Evolve 10. Both are budget-friendly, plug-and-play solutions designed for occasional users and cost-conscious organizations. But which one delivers the better value?

Let’s compare their specs, comfort, usability, and real-world performance to help you decide.

Logitech H390 vs. Jabra Evolve 10

Design & Comfort

Logitech H390

  • Weight: 197g (6.9 oz)
  • Build: Plastic with silicon and metal components
  • Microphone Boom: Fixed on the left side only
  • Available Colors: Black, Off-white, Rose
  • Connection Options: USB-A and USB-C variants
Logitech H390 vs. Jabra Evolve 10

Jabra Evolve 10

  • Weight: 123g (4.34 oz) including controller
  • Build: Lightweight with soft audio foam and leatherette ear cushions
  • Microphone Boom: 270° rotatable, can be worn on either side
  • Available Color: Black only
  • Connection Option: USB-A only

Verdict: The Evolve 10 is more comfortable for longer sessions due to its lighter build and flexible mic boom. However, Logitech H390 offers more style and connection flexibility with multiple colors and USB-A/USB-C options.

🎧 Audio & Microphone Quality

Speaker Specs (Both Headsets)

  • Driver Size: 30mm
  • Frequency Response: 20Hz – 20kHz (music)

Microphone

  • Logitech H390: Bi-directional mic, 100Hz – 10kHz
  • Jabra Evolve 10: Uni-directional ECM mic, 150Hz – 6.5kHz, with PeakStop™ hearing protection

Verdict: While both deliver solid audio for voice calls, the Evolve 10 provides clearer mic pickup and better background noise suppression, which is especially helpful in busy office environments.

Contact an Authorized Logitech and Jabra Reseller

🎛️ Controls, Compatibility & Real-World Use

Both headsets include in-line controls for volume and mute, but how well do they work in live meetings?

Logitech H390 vs. Jabra Evolve 10

🧪 Real-World Testing in Teams and Zoom

During my hands-on tests in both Microsoft Teams and Zoom meetings:

  • The Jabra Evolve 10 mute button synced perfectly with the mute status in both platforms. When I pressed mute on the in-line controller, the meeting client reflected that status instantly, providing clear feedback and confidence that I was muted.
  • The Logitech H390, on the other hand, did not sync with Teams or Zoom mute controls. Pressing the physical mute button only muted the mic at the hardware level, with no indication in the meeting software. This created confusion and frustration, especially when toggling mute frequently in meetings.

Verdict: Jabra Evolve 10 delivers a more seamless and reliable experience for professional meeting platforms like Teams and Zoom, especially for users who rely on visual mute confirmation.

🌍 Sustainability & Certifications

Logitech H390:

  • Up to 54% post-consumer recycled plastic
  • FSC™-certified packaging
  • Product carbon footprint: 4.78 kg CO₂e
  • Certified for Works With Chromebook
Logitech H390 vs. Jabra Evolve 10

Jabra Evolve 10:

  • Over 50% recycled materials
  • Fully TCO Certified

Verdict: Both support sustainability efforts, but Jabra’s TCO certification may better align with corporate ESG initiatives.

💵 Pricing, Part Numbers & Warranty

Logitech H390 (2-Year Warranty)

  • Black USB-A: 981-000014
  • Black USB-C: 981-001575
  • Off-white USB-A: 981-001285
  • Rose USB-A: 981-001280
  • MSRP: $24.99 USD
Logitech H390 vs. Jabra Evolve 10
Logitech H390 vs. Jabra Evolve 10
Logitech H390 vs. Jabra Evolve 10
Logitech H390 vs. Jabra Evolve 10
Logitech H390 vs. Jabra Evolve 10

Jabra Evolve 10 (2-Year Warranty)

  • Black USB-A Stereo: 2699-820-109
  • MSRP: $39.00 USD (Web price $26.99)

Verdict: The H390 is slightly cheaper and offers more variety in color and USB connection. However, the Evolve 10’s professional-grade experience, comfort, and platform sync make it a better long-term investment.

Contact an Authorized Logitech and Jabra Reseller

🧠 Final Thoughts: Which Should You Choose?

Feature

Logitech H390

Jabra Evolve 10

Comfort

Heavier, fixed boom

Lighter, adjustable boom

Mic Quality

Basic clarity

Better background noise suppression

Mute Sync in Teams/Zoom

No mute sync

Mute sync confirmed

Colors

Black, Off-white, Rose

Black only

USB Options

USB-A and USB-C

USB-A only

Sustainability

FSC, up to 54% recycled plastic

TCO Certified, 50%+ recycled

Warranty

2 years

2 years

Price

$24.99 MSRP

$39 MSRP ($26.99 Web Price)

If your needs are basic and budget is tight, the Logitech H390 may suffice. But if you want a smoother meeting experience, improved comfort, and reliable mute synchronization, the Jabra Evolve 10 is well worth the slight price increase.

🎥 Want to See and Hear the Difference?

Watch these videos, including the Jabra Evolve 10 mic tests and Logitech H390.

YouTube player

📞 Need Help Choosing the Right Headset?

Contact a Call One, Inc. or Hello Direct team member to schedule a demo or get expert guidance tailored to your work environment and budget.

Resources

https://www.logitech.com/en-us/shop/p/h390-usb-headset

https://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve-10/buy?sku=2699-820-109

Choosing the Right EPOS Impact SDW 5000 Series Headset: A Simple Guide Based on Connectivity, Wearing Style, and Teams Certification

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In the evolving landscape of hybrid work, organizations demand professional-grade headsets that offer secure, reliable, and flexible communication across devices and platforms. The EPOS Impact SDW 5000 Series rises to that challenge, delivering premium DECT wireless headset solutions engineered for enterprise use.

Despite its broad range of configurations, finding the right SDW 5000 model to meet your specific use case can be confusing. That’s why I created this simple matrix to help identify the best model based on three key criteria:

EPOS Impact SDW 5000 Series Headset
  • Wearing Style: 3-in-1, Monaural, or Binaural
  • Connectivity Needs: PC only, PC + Desk Phone, or PC + Desk Phone + Mobile
  • Microsoft Teams Certification: Yes or No

Why EPOS Impact SDW 5000?

The SDW 5000 Series offers:

  • DECT wireless freedom with secure encryption
  • Exceptional audio quality with EPOS Voice™ and noise-canceling microphones
  • All-day comfort with ergonomic designs and multiple wearing styles
  • Intelligent device management via EPOS Connect and EPOS Manager
  • Enterprise-grade durability and seamless integration with softphones and communications platforms

EPOS Impact SDW 5000 Model Comparison Matrix

Model

Wearing Style

Connectivity

Teams Certified

Impact SDW 5011

3-in-1

PC via DECT Dongle

No

Impact SDW 5013T

3-in-1

PC via base station

Yes

Impact SDW 5015

3-in-1

PC & Desk Phone

No

Impact SDW 5016

3-in-1

PC, Desk Phone, & Mobile

No

Impact SDW 5016T

3-in-1

PC, Desk Phone, & Mobile

Yes

Impact SDW 5031

Monaural

PC via DECT Dongle

No

Impact SDW 5033

Monaural

PC via base station

No

Impact SDW 5033T

Monaural

PC via base station

Yes

Impact SDW 5035

Monaural

PC & Desk Phone

No

Impact SDW 5036

Monaural

PC, Desk Phone, & Mobile

No

Impact SDW 5036T

Monaural

PC, Desk Phone, & Mobile

Yes

Impact SDW 5061

Binaural

PC via DECT Dongle

No

Impact SDW 5063

Binaural

PC via base station

No

Impact SDW 5063T

Binaural

PC via base station

Yes

Impact SDW 5066

Binaural

PC, Desk Phone, & Mobile

No

Impact SDW 5066T

Binaural

PC, Desk Phone, & Mobile

Yes
EPOS Impact SDW 5000 Series Headset

How to Choose

Ask yourself:

  • What devices will I need to connect to? Just a PC? Or also a desk phone and mobile?
  • Do I need a Microsoft Teams certified headset? This is essential for users relying heavily on Teams for communication.
  • What’s my preferred wearing style? 3-in-1 for flexibility, or a fixed monaural/binaural style for focused work.

Need help making the right choice? That’s where we come in.

Why Buy from Call One, Inc. or Hello Direct?

As Authorized EPOS Resellers, Call One, Inc. and Hello Direct provide:

  • Direct access to demo units and expert support
  • Headset evaluation programs and deployment assistance
  • Enterprise-level pricing and procurement integration
  • Guidance on compatibility with your UC platform
EPOS Impact SDW 5000 Series Headset

Don’t guess, get it right the first time. Contact our team to schedule a demo or headset evaluation.

Schedule a discovery meeting today!

Resources

Impact SDW 5011, 5031, 5061 Data Sheet

Impact SDW 5066, 5065, 5063 Data Sheet

Impact SDW 5000 Series – DECT Wireless Headset System User Guide

Impact 5000 Series – Impact SDW 30 HS | Impact SDW 60 HS DECT Headset Quick Guide

Impact 5000 Video – Package Contents

Impact 5000 web page  

All You Need to Know About the HP Poly Voyager Legend 50 Series: Ultimate Guide for Modern Professionals

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Introduction: Redefining Communication for the Hybrid Workforce

In today’s hybrid work world, your headset is more than just a tool; it’s your connection to colleagues, clients, and business outcomes. The new HP Poly Voyager Legend 50 Series is designed for professionals who demand crystal-clear audio, smart features, and all-day comfort whether at home, in the office, or on the go.

This isn’t just another Bluetooth headset. It’s an AI-powered communication solution built to adapt to your environment, optimize your voice, and help you stay productive without being tethered to your desk.

HP Poly Voyager Legend 50 Series
HP Poly Voyager Legend 50 Series
HP Poly Voyager Legend 50 Series

Two Models. One Mission. Choose What Fits Your Workflow

The Voyager Legend 50 comes in two flavors:

Feature

Legend 50

Legend 50 UC

Target User

Consumer

Enterprise & Consumer

Connectivity

Mobile

PC/Laptop & Mobile

Charge Case

No

Yes

BT700 USB Adapter

No

Yes

UC Certifications

No

Yes (Teams, Zoom, Google Meet)

Warranty

2-year limited

2-year limited

MSRP (USD)*

 $109.99

$164.99
  • Legend 50 is ideal for casual mobile users.
  • Legend 50 UC is perfect for enterprise workers needing a Unified Communications (UC) experience.

*Pricing subject to change due to tariff and other impacts. This was the pricing at the time I wrote this blog.

What’s In The Box

  • Legend 50: USB Type-C® charging cable; Quick start guide; Headset; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)
  • Legend 50 UC: USB Type-C® charging cable; Quick start guide; Headset; Charging case; BT700 Bluetooth® Type-C® adapter; USB Type-C® to USB Type-A adapter; Small, Medium, and Large Ear tips (Medium ear tip attached to Legend 50)

Comfort All Day Long

Poly’s “Legend Revamped” design makes this their most comfortable fit yet, weighing just 20.5g. It includes small, medium, and large ear tips so you can find your perfect fit.

The adjustable microphone boom rotates for left or right-ear wear and should be pointed toward your mouth for the best performance.

Say Goodbye to Background Noise

With four noise-canceling mics, Poly NoiseBlockAI, and WindSmart technology, this headset ensures your voice is heard, even with traffic, barking dogs, or coffee shop chatter in the background.

You can even customize your noise-canceling microphone experience using the Poly Lens app and selecting between three Close Conversation Limiting options:

  • No Noise Block – optimized for voice isolation
  • AI Noise Block – best for hybrid work
  • UC Noise Block – ideal for open offices

Battery Life That Goes the Distance

  • Talk time: Up to 10 hours
  • Charge case (UC model): Adds 20 more hours of talk time
  • Wireless Qi charging: Yes, for the case
  • Voice alerts: Get notified when the battery is low or needs charging

Whether you’re hopping on back-to-back calls or traveling between meetings, the Legend 50 keeps up.

HP Poly Voyager Legend 50 Series

Smart Connectivity & Seamless Pairing

  • Bluetooth 5.4 ensures stable, extended range (up to 98 ft / 30m)
  • Multipoint pairing: Connect to 2 devices at once
  • BT700 USB adapter (UC model): Better PC connection and softphone support
  • USB-C to USB-A adapter: Ensures compatibility with older systems

The BT700 adapter provides the best quality and call control integration.

HP Poly Voyager Legend 50 Series

Controls That Work With You

The Legend 50 combines physical buttons, smart sensors, and AI voice commands:

  • Call Button: Answer, end, reject, control music, activate voice assistant
  • Smart Sensors: Auto-answer by putting it on, pause media when removed
  • Mute Button: Toggle mute or hold calls
  • Voice Commands: Say “answer” or “ignore” to manage calls hands-free

Certified Teams model? Press the Call button for 2 seconds to raise your hand during a Teams meeting.

HP Poly Voyager Legend 50 Series

Customize Everything with Poly Lens

Download the Poly Lens app (desktop and mobile) to:

  • Change headset settings
  • Update firmware
  • Manage call control for softphones
  • Monitor battery
  • Schedule wellness reminders
  • Locate your headset with FindMyHeadset

Poly Lens enables centralized device management for IT teams, perfect for scaling your workforce.

Built for Teams, Zoom, and Google Meet

The Legend 50 UC model is certified for:

  • Microsoft Teams
  • Zoom
  • Google Meet

This guarantees compatibility, full feature support, and reduced IT headaches. Whether you’re presenting to clients or collaborating internally, you’ll sound and feel more professional.

Sustainability Matters

The HP Poly Voyager Legend 50 Series is TCO 9 Certified, ensuring ethical sourcing and environmental responsibility throughout the product’s lifecycle.

It’s a smart purchase for businesses with Corporate Social Responsibility (CSR) or ESG goals.

Quick Fixes at Your Fingertips

The most common issues, from problems pairing to audio glitches, can be fixed in seconds. Whether you need to connect your USB adapter, reset smart sensors, or troubleshoot audio, Poly has a solution [see the complete troubleshooting guide in the user guide].

Why Buy from an Authorized Reseller?

Buying through authorized HP Poly resellers like Call One, Inc. and Hello Direct ensures:

  • Access to certified experts for pre- and post-sale support
  • Assistance with headset evaluations, trials, and pilot programs
  • Seamless warranty support and returns
  • Guidance on device compatibility and certifications
  • Enterprise integration services and personalized recommendations

Don’t just buy a headset, partner with a team that understands your business needs.

Final Thoughts: Should You Get the Voyager Legend 50?

If you’re a professional who needs:

  • Crystal-clear call quality
  •  Long battery life
  • Smart features
  • Comfort for extended wear
  • Seamless UC integration

Then yes, the HP Poly Voyager Legend 50 (especially the UC version) is a great investment.

📞 Need help choosing the right model or testing one in your environment? Contact an expert at Call One, Inc. or Hello Direct today.

Resources:

https://www.hp.com/us-en/poly/headsets/bluetooth-headsets-and-earbuds/voyager-legend-50-series.html

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-m-headset-uc

https://www.hp.com/us-en/shop/pdp/poly-voyager-legend-50-headset

Poly Voyager Legend 50 Bluetooth Headset User Guide

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099677

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099659

https://h20195.www2.hp.com/v2/GetPDF.aspx/c09099555

A Hidden Gem for Budget-Conscious Teams: The Jabra Evolve 10

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In the world of business headsets, premium often dominates the conversation. But what about those organizations where simplicity, comfort, and affordability are the top priorities? Enter the Jabra Evolve 10, a professional USB headset that rarely gets the spotlight but delivers precisely what’s needed for the price-sensitive workplace.

Why the Evolve 10 Deserves Your Attention

Not every team needs the latest in AI-driven features, software integration, or wireless connectivity. Sometimes, plug-and-play reliability is all that’s required. The Evolve 10 is purpose-built to provide essential audio performance without the complexity or cost.

A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

Here’s what makes it stand out:

Plug & Play Simplicity

The Evolve 10 connects via USB-A and is ready to go out of the box. Just plug it into your computer, and you’re ready for calls or meetings, no software downloads, driver installations, or IT involvement.

Solid Audio Performance

Equipped with a 30mm speaker and noise-canceling microphone, the Evolve 10 ensures you’re heard clearly, even in moderately noisy environments. It’s not meant to replace high-end UC headsets but offers consistent and reliable sound quality that gets the job done.

Lightweight Comfort for Long Calls

At just 92g, the stereo version is light enough for extended wear. It has soft leatherette ear cushions and an on-ear headband design that prioritizes comfort over flash. Whether you’re working through back-to-back meetings or managing a queue of customer calls, the Evolve 10 keeps things easy on the ears.

A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

Environmentally Conscious Design

Made from over 50% recycled plastic and fully TCO certified, the Evolve 10 doesn’t just perform, it aligns with modern sustainability goals. It’s proof that eco-friendly doesn’t have to mean expensive.

No Software Required

The Evolve 10 is ideal for organizations with locked-down IT environments. Since it doesn’t require Jabra Direct, Xpress, or Jabra+, there’s no dependency on software for settings, updates, or management, making it perfect for deployments where simplicity is key.

Adjustable for Left or Right Mic Placement

Its 270° rotatable boom arm allows users to wear the mic on whichever side feels most comfortable, adding a bit of personalization to an otherwise minimalist design.

A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10
A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

Ideal Use Cases:

  • Contact centers on a tight budget
  • Education and training environments
  • Temporary or contract workforces
  • Organizations with no device management requirements
  • IT-restricted environments (no downloads permitted)

Final Thoughts: The Headset You Didn’t Know You Needed

The Jabra Evolve 10 may not be flashy, but it fills a much-needed gap in the market—an affordable, sustainable, professional-grade headset for essential communication needs.

As always, it’s important to work with an authorized Jabra reseller like Call One, Inc. and Hello Direct. Our team ensures you receive:

  • Authentic products
  • Pre and post-sales support
  • Expert guidance on headset deployment
  • Personalized demos for your organization
A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10
A Hidden Gem for Budget-Conscious Teams Jabra Evolve 10

If you want to stretch your budget without compromising professionalism, the Jabra Evolve 10 deserves a look.

Check out these videos!

Unboxing Video

Mic Test Video:

Jabra References

Jabra Evolve 10 Data Sheet

Jabra Evolve 10 Technical Specifications

Jabra Evolve 10 USB-A Stereo Support Page

Right Headset for Your Small Business

How to Choose the Right Headset for Your Small Business (2025 Guide)

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When it comes to running a successful small business, clear and reliable communication is essential—whether you’re collaborating with team members, speaking with clients, or jumping on a video call. One of the simplest ways to improve your communications infrastructure is by equipping your team with the right headsets.

But with so many options available, how do you know which headset best suits your business? Here are the key factors small businesses should consider when selecting professional-grade headsets.

1. Audio Quality

High-quality audio is critical for clear communication. Whether your team is taking client calls or attending virtual meetings, you’ll want headsets that deliver:

  • Crisp, clear speaker audio
  • Professional-grade microphones with excellent voice pickup
  • Consistent sound performance across different environments

This ensures that conversations are clear on both ends, enhancing professionalism and minimizing miscommunication.

Right Headset for Your Small Business

2. Compatibility

Not all headsets work with all systems. Before making a purchase, confirm that the headset is compatible with:

  • Your business devices (VoIP desk phones, laptops, smartphones, tablets)
  • Communication services (VoIP platforms, cloud phone systems, Microsoft Teams, Zoom, Google Meet, RingCentral, etc.)
  • Preferred connection types (USB-A/C, Bluetooth, 3.5mm jack)

Pro tip: Choose models that are certified for your preferred platform to ensure optimal performance and support.

Right Headset for Your Small Business

3. Comfort and Durability

Headsets are often worn for hours at a time, so comfort and build quality are key. Look for:

  • Lightweight designs that minimize pressure during long calls
  • Adjustable headbands and cushioned ear pads for a secure fit
  • High-quality materials built to withstand everyday use

Your team will appreciate the difference during a busy workday.

Work from home worker using Jabra Evolve2 65 Flex headset

4. Noise Cancellation

Background noise can be a serious productivity killer, especially in open office environments or remote home setups. Look for:

  • Active Noise Cancellation (ANC) to block distractions for the wearer
  • Noise-canceling microphones to reduce background noise for the person on the other end of the call

These features ensure professional, distraction-free conversations—no matter where work happens.

Right Headset for Your Small Business

5. Wireless vs. Wired

Mobility needs vary from role to role. Choose the connection style that best suits your workflow:

  • Wireless headsets provide flexibility and freedom of movement
  • Wired headsets offer a reliable connection and never require charging

Some users may benefit from hybrid options that offer wired and wireless connectivity.

Right Headset for Your Small Business

6. Additional Features

Certain features can enhance productivity and convenience for your team, such as:

  • On-call indicators to prevent interruptions in shared spaces
  • Inline or on-ear call controls for volume, mute, and answering calls
  • Multi-device connectivity to switch between computer and smartphone seamlessly

Consider what features will make your team’s day-to-day easier.

Right Headset for Your Small Business

7. Cost-Effectiveness

While premium models often deliver the most advanced features, there are excellent headsets available at every price point. Aim to strike a balance between:

  • Performance and reliability
  • Long-term durability
  • Budget limitations

Think of headsets as an investment in better communication and happier, more productive employees.

Right Headset for Your Small Business

8. Work with a Trusted Advisor

One of the most important (yet often overlooked) considerations is where you purchase your headsets. Working with an Authorized Reseller like Hello Direct ensures you receive:

  • Expert advice tailored to small business needs
  • Access to a curated selection of top headset brands
  • Real-world testing and recommendations based on your use cases
  • Post-sales support and guidance

Since 1987, Hello Direct has specialized in helping SMBs select the right headsets. We understand many small businesses don’t have dedicated IT teams to vet the dozens of headset models and compatibility requirements. We’re here to simplify the process.

Beyond the well-known brands, we partner with emerging manufacturers like Shokz, Yealink, JPL, and JLab—brands that deliver exceptional quality at small business-friendly prices.

Final Thoughts

The right headset can make all the difference in how your team communicates—whether in the office, working from home, or on the go. Considering the factors above, small businesses can make informed decisions that enhance collaboration, reduce distractions, and deliver a more professional experience for employees and customers.

Need help finding the right headset for your business?
Contact the experts at Hello Direct—your trusted Small Business Advisors in audio and video solutions.

Key Factors Large Enterprises Should Consider When Selecting a Headset Vendor

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Large enterprises rely on professional-grade headsets in today’s fast-paced business environment to ensure seamless communication and collaboration. Selecting the right headset vendor is crucial, as enterprises require durable, high-quality solutions that integrate with their existing infrastructure while providing exceptional support and value. Below are the key factors enterprises should consider when choosing a headset vendor.

1. Quality and Durability

Enterprises prioritize headsets that are built to last. Business professionals often wear headsets for extended periods, making durability a key consideration. High-quality materials, robust construction, and reliable performance ensure longevity and reduce the need for frequent replacements.

2. Compatibility with Office Systems

Large enterprises operate in mixed technology environments with diverse phone systems, computers, and collaboration platforms like Microsoft Teams, Zoom, and Google Meet. Headsets must be universally compatible through direct USB connections, Bluetooth, DECT wireless, or proprietary connectivity solutions.

3. Call Quality and HD Voice

Crystal-clear audio is non-negotiable for enterprise communications. HD voice quality ensures both the speaker and listener can communicate effectively, reducing misunderstandings and enhancing overall call productivity. A headset with high-quality speakers and a noise-canceling microphone is essential for professional conversations.

4. Advanced Noise Cancellation

High-density office environments require headsets with superior noise cancellation. Whether it’s active noise cancellation (ANC) for the user or advanced microphone noise suppression for the caller, minimizing background distractions leads to better focus and clearer conversations.

5. Comfort for Extended Wear

Employees wear headsets for hours at a time, so comfort is a key factor. Adjustable headbands, cushioned ear cups, and lightweight designs contribute to a more comfortable experience, reducing fatigue and increasing productivity.

6. Vendor Expertise and Industry Knowledge

Enterprises prefer vendors with deep expertise in business communication solutions. Vendors specializing in headsets can provide in-depth product recommendations tailored to enterprise needs. Call One, Inc. has been a trusted advisor since 1987, helping businesses find the right audio solutions based on real-world testing and experience.

Factors Enterprises Consider When Selecting Headset Vendor

7. Customer Support and After-Sales Service

Reliable technical support is crucial for large enterprises. Vendors should provide responsive pre-sales assistance, technical troubleshooting, and post-purchase support. Call One, Inc. specializes in after-sales service, ensuring businesses receive ongoing support beyond the initial purchase.

8. Warranty and Long-Term Service Plans

A strong warranty and dependable service options are essential for long-term investment. Enterprises should evaluate warranty coverage, replacement policies, and extended service agreements to maximize their headset investment.

Yealink BH70 Factors Enterprises Consider When Selecting Headset Vendor

9. Price vs. Value

While cost is a factor, enterprises should focus on total value rather than just the lowest price. A headset vendor should offer competitive pricing while ensuring high-quality performance, longevity, and comprehensive support.

10. Advanced Features and Customization

Enterprises often require specific features such as wireless connectivity, AI-powered voice isolation, multi-device pairing, and customizable settings to meet their unique needs. Vendors offering feature-rich headsets with flexible deployment options gain a competitive advantage.

Factors Enterprises Consider When Selecting Headset Vendor

11. Vendor Longevity and Stability

Long-standing vendors with a proven track record offer reassurance to enterprises. Call One, Inc. has been a trusted headset provider since 1987, demonstrating stability, reliability, and industry leadership.

12. Integration with Procurement Platforms

Enterprises often utilize procurement platforms like SAP Ariba, Coupa, and ServiceNow for streamlined purchasing and supplier management. Vendors that integrate seamlessly with these systems help simplify procurement, ensuring efficiency and compliance with corporate purchasing guidelines.

Call One, Inc. has a dedicated e-commerce team that supports integrations with procurement platforms, manages CIF and PunchOut catalogs, and develops custom buy sites to align with enterprise purchasing requirements. This ensures that large organizations can easily procure headsets and other communication solutions through their preferred platforms, reducing administrative complexity and improving overall procurement efficiency.

Factors Enterprises Consider When Selecting Headset Vendor

13. Strong Partnerships with Leading Brands

A vendor’s partnerships reflect its credibility and access to top-tier solutions. Call One, Inc. has long-standing relationships with leading global brands like Jabra, HP Poly, Logitech for Business, and EPOS while also working with emerging brands like Yealink, Shokz, JLab, and JPL to offer enterprises a broad selection of solutions tailored to their needs.

Conclusion

By evaluating these key factors, large enterprises can select a headset vendor that meets their current needs and provides ongoing support, reliability, and long-term value.

As a trusted advisor for professional audio and video solutions, Call One, Inc. helps enterprises navigate the vast landscape of headset options to ensure they invest in the right technology for seamless communication and collaboration.

📞 Want to learn more? Contact Call One, Inc. today to find the right headset solutions for your enterprise.