Platform and Associated Managed Services are available globally (currently receiving invoice data from 70+ carriers in 40+ countries)
Additional Countries and Carriers Easily Integrated into the Platform/Service.
Keep up with the mobile revolution
As the number of workplace mobile devices grows, safeguarding sensitive data is harder than ever before. Samsung SDS Enterprise Mobility Management (EMM) satisfies the international standard for computer security certification (CC) by letting admins centrally manage employee access and protects data with next-generation security protocols. The results? More effective, consistent device management across your organization, and increased data security with Samsung Enterprise Mobility.
Benefits
What can EMM do for you and your business?
Manage devices according to your needs
With Samsung Enterprise, we offer a variety of methods to manage your devices as well as a range of solutions specific to your needs.
First in wearables
Our solution is the first EMM for Gear S2 and S3 wearables, unlocking new potential and best practices for many industries including retail, transportation, and more.
Keep mission-critical data inside the firewall
EMM’s on-premise approach keeps sensitive data on your servers, behind your enterprise security stack.
Enhance security
Secure corporate and employee-owned devices, and control access from a single console. Our EMM solution is built with the highest security standards and holds validations from NIAP/CC as well as the NSA CSfC program.
Bundle security with support
Samsung Secure Mobility Suite is the first and only Commercial Solution for Classified (CSfC) offerings that pairs a Common Criteria–certified mobile device with comprehensive mobile device management, architecture, and installation services.
Simplify policy management
Our EMM platform lets you apply comprehensive access and control policies across apps and devices. No more confusing silo-based provisioning/de-provisioning.
Reduce admin workloads
With Samsung Enterprise, the EMM user-portal feature lets you post notices, FAQs, and employee self-service options including device lock, missing device location, and views into enrolled devices.
Monitor mobile security compliance
EMM’s Admin Console provides a single pane dashboard view of activity, devices, and security violations across your organization.
Call Now for Samsung Enterprise Mobility Solutions 1-800-749-3160
See how EMM works in the real world
A look at Samsung SDS’ “win/win” EMM solution: increased employee flexibility, with stronger device management and data security.
USE CASES
Unleash the possibilities of EMM
Samsung Enterprise Mobility Management for tactical environments
Rely on mobile devices to stay connected and exchange critical data with Samsung SDS EMM, incorporating government-grade security standards to protect device communications.
Samsung Enterprise Mobility Management for classified environments
Deployed personnel on classified assignment need tightly controlled access and airtight data security and control.
Samsung Enterprise Mobility Management for high security enterprise environments
When it comes to protecting data, the stakes are higher for government agencies and financial institutions. Keep mission-critical assets and corporate data on-premise, behind your security firewall.
FEATURES
Take a closer look
Application Management
Our EMM software efficiently supplies and distributes business mobile applications, controls access/authority, and monitors usage.
Application Management
EMM efficiently supplies and distributes business mobile applications, controls access/authority, and monitors usage.
Unified Management
Administer security policies aligned with your organization’s structure and easily distribute enterprise mobile applications.
Device Management
Use EMM’s Over-the-Air device commands and provisioning to specify security policies by department, individual and location.
Data Management
Control access, protect data and provide a virtual space for business application data.
Enterprise Mobile Apps Store/Catalog
Host your own proprietary app store, a must for enterprises whose apps need to meet stringent policy, security and procurement requirements before distribution with Samsung Enterprise.
Specifications
Algorithms
Supports RSA up to 4096 or ECDSA p256/p384 up to SHA384
Supports AES-256
Encryption/Decryption
Uses FIPs 140-2 validated cryptographic kernels
EMM Protocols
HTTPS, TLS 1.2
Supported OS
Android: KitKat or higher
iOS: iOS 8 or higher
Windows 10
Tizen 2.3.2 or higher (Knox Tizen Wearable 2.0 or higher)
Supported OS Programs
Android: Android for Work
Apple: Device Enrollment Program (Available in April)
Certifications
US NIAP Common Criteria
FIPS 140-2
MDM PP 2.0
TLS 1.2
Resources
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Technology Toolkit
Samsung SDS R&D Center Tech Overview – Technology Toolkit 2020
Managed Mobility Services
Transform into a truly mobile enterprise
Global multi-vendor mobile management and support
End your employees’ pain in procuring mobile devices and keep them connected with managed mobility services that improve productivity and operational efficiency while enabling consistent global policy enforcement. Allow end users, via self-service, to be in control of managing mobile devices, while ensuring predicable costs and appropriate usage. Our global managed services drive cost savings through continuous optimization in addition to reducing time with real-time analytics and action. Samsung SDS’ managed mobility services can help transition your organization from an enterprise that utilizes mobile into a truly mobile enterprise.
Benefits
What can Managed Mobility Services do for you and your business?
Support
Keep your mobile workforce happy and productive, with global managed services and end-user L -1 – L3 multi-lingual service desk offerings that ease operational burden and drive performance. Our support services take advantage of the latest in AI and Machine Learning as well as end-user self-service empowerment.
Lifecycle management
Optimize and care for your mobile ecosystem with a team focused on proactivity and proficiency. Ensure the day-to-day management of your mobile estate is efficient and can deliver maximum end-user experience and productivity. Get the most out of your EMM technology investment with EMM platform integration and management.
Forward logistics
Efficiently procure and deploy any device type globally in the most cost effective way possible. Integrate platform and manage services to allow self-service procurement of unlocked or carrier fulfilled devices, carrier plans, and accessories. Kitting, Staging and QA services are available in 50+ countries. We’ll fully manage ordering of unlocked or carrier fulfilled devices and provide multi-vendor support along the way.
Expense & usage management
View and manage all mobile accounts and devices globally, through a single pane of glass, with a forward-looking, task-based solution designed to align IT and finance teams and optimize mobile spend while reducing operational costs. Take advantage of our comprehensive managed services to free up internal resources. Managed mobility services enables user-centered technology expense management for mobile, telecom, and cloud services.
Reverse logistics
Maintain productivity and user experience with proven methods for device break-fix, hot spare pool management, warranty process management, and end-of-life asset disposition handling. Help fund your next mobile fleet refresh by taking advantage of industry leading buyback/wipe/recycle services. Maximize your managed mobility investment by utilizing global break/fix, warranty repair, and hot spare pool management.
Project-based professional services
Drive immediate and significant cost reduction with project based services. Design a future-proof mobile strategy, run effective carrier sourcing engagements including the RFP process, benchmark your current carrier agreements against current market conditions to optimize expenses, or receive help with mass rollouts and carrier transitions.
FEATURES
Take a closer look
Reduce admin workloads
The EMM user-portal feature lets you post notices, FAQs, and employee self-service options including device lock, missing device location, and views into enrolled devices.
Fully managed buyback/wipe/recycle services
Ensure data security with insured, ISO certified, and buyback/environmental disposal services. Utilize these services for Smartphones, Tablets, Wearables, Laptops/Desktops, IOT, and Rugged Devices.
Complete lifecycle management services
A comprehensive suite of services and offerings to ensure your entire mobile device lifecycle meets and exceeds industry standards for security.
Multi-vendor Enterprise Mobility Management (EMM) platform implementation and lifecycle services
Outsource the implementation and day-to-day operation of your EMM platform to the experts in mobile security.
End user support services
Global, 24/7 integrated (Device/Carrier/EMM/Customer Environment) L -1 – 3 service desk options (includes end user self-service, chatbots, local language support, and complex technical services).
User-centered technology expense/asset management platform for mobile, fixed telecom & cloud service’s
Reinvent TEM by moving it from a non-transparent, decentralized and highly manual backend activity to a centralized and automated activity across the whole organization. Enable virtually any size of business to run all TEM Services and Assets efficiently in-house and augment managed services.
Resources
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Brief
Enable end users to be in command of managing their mobile devices
Insights
What’s new and what’s next
Vantage
A task management and messaging platform
Enable easy integration and communication with mobile devices
Communication is an integral driving force in business today. Regardless of industry vertical or niche, many companies are looking for new and better ways to improve customer service, increase efficiencies, reduce down-time and accelerate real-time information transfer within the business.
With Samsung SDS Vantage, business can better address their task management and communication needs in real-time through an integrated platform. Samsung SDS Vantage provides a seamless, creative mobility solution for unique business challenges across various industries. Industry-specific modules can be customized and provisioned according to your business objectives and challenges.
Benefits
What can Vantage do for you and your business?
Manufacturing: efficiently communicate and track downtime
Report issues on the line and trace system down time with tablet-based downtime reporting and alerts on wearable devices. Access data summarized and displayed on a main screen. The Vantage platform allows faster acknowledgment of issues and makes all downtime data visible.
Aviation: real-time airport management system
Automate communication, notifications and improve baggage handling. With an airport real-time manager, assign tasks to staff members spread across an airport. Provide gate crews, transportation groups, and ground crews with automated communication.
Hospitality: improve customer service with response systems
Keep staffs hands-free with wearable task management and communication. Respond to customer requests immediately and without hassle. Enable employees with the ability to communicate the completion and update of tasks to the rest of the staff through a wearable device. Improve employee communications and enhance the overall customer service experience.
Banking: speed up communication between employees
Improve efficiency of communication between tellers and managers in banks. Send messages from wearable devices to managers to keep interruptions from affecting meetings. Monitor metrics on how long it takes for someone to acknowledge and reply to received messages for reporting purposes.
FEATURES
Take a closer look
Dashboard
View key metrics of various active modules within the platform
Personnel
Access the status of employee devices and control provisions for specific features on their device
Shifts
Record and edit, in real-time, shift hours and clock in/out data
Push-To-Talk
Specify the number of people that you want to directly communicate with in an easy communication medium
Tasks
Monitor the progression of tasks, response times, and who is currently assigned to each project
Locations
nable tracking and monitoring of all people and assets affixed with a sensor-based device
Visitor tracking
Register new visitors to your business of operation and enable access control with just a few mouse clicks
Data Sweeper for Healthcare
Clear application data with the press of a button from Samsung Enterpise
An essential tool for multi-use devices
Clear application data, remove unwanted applications, and avoid the prolonged factory reset with Data Sweeper.
Benefits
What can Data Sweeper do for you and your business?
Advanced patient record security for hospitals
Provide each admitted patient with a bed side tablet that will keep track of their medical records from their stay and accounts for their entertainment. Ensure the protection of all logged patient information knowing that Data Sweeper will wipe the device of all previous patient material.
Peace of mind for patients
All account log-ins and patient information are cleared and safe from reaching the hands of future patients using the same device. Each new admission starts with a customizable, clean slate.
Seamless patient turnover for nurses
Improve patient discharge and patient turnover with a seamless process. Without the extra step of IT intervention, simply press a button to avoid the time-consuming factory reset and ready the device for the next admission.
Efficient shift work
Reset any residual data on multi-use devices between shifts so incoming nurses and hospital staff can pick up from their own workflow.
FEATURES
Take a closer look
Time saving process
Prior user application information and credentials can be cleared in seconds
Uninstall and clear application data
Uninstalls all third-party applications and clears data of applications that have not been marked as exceptions
Remove accounts and media
All signed- in accounts and downloaded material on a device can be easily and quickly removed
Specifications
Supported OS Programs
Samsung Android device with OS 7.0 (Nougat) or newer versions equipped with Knox and active internet connectio
Configuration
Functions through importable text file in JSON format
Resources
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Brief
Data Sweeper for multi-use device management
Insights
What’s new and what’s next
Telecom Expense Management
Samsung Enterprise Mobility
The Samsung SDSA MMS Platform offers extensive, industry leading Mobile and Fixedline (Voice/Data) TEM functionality along with Cloud (IaaS/PaaS/SaaS) Expense/Usage/Asset Management functionality.
Platform focuses on automation. Where possible we automate the collection of invoice data, optimization and audit, and transfer of MACD transactions and data between the platform and the operator.
- Currently API integrated with VZW, AT&T, Vodafone (UK), T-Mobile (Germany) and KPN (Netherlands)
- Additional API Integrations constantly underway,
View and manage fixed and wireless lines with a forward-looking, task-based solution designed to align IT and finance teams and optimize mobile spend
| DETAIL | OFFERING |
|---|---|
| User-Centered Technology Expense Management for Mobile, Telecom & Cloud Services | Invoice Management |
| 65%+ Elimination of Manual Work and Incidents. | Audit and Optimization |
| 5-30% Reduction of Carrier Invoices. | Cost Allocation |
| 30% Savings in Subscription/ Service Costs | End-User Reporting & Notification |
| Invoice Approval Management | |
| AP/GL File Transition | |
| Contract Management |
Mobile Hardware Solutions
Samsung Enterpise Mobile Hardware Solutions
