EMPOWER USER PRODUCTIVITY
Plantronics Manager Pro is a web-based service that gives IT Managers easy-to-use tools to configure settings and update audio device software and firmware for end-users across the enterprise. Plantronics Manager Pro leverages a cloud-based architecture and offers reporting tools that provide new insights into your communications environment
DEPLOY AND ADOPT
With hundreds or thousands of headsets to manage company-wide, dealing with individual needs used to be a time-consuming and labor-intensive task for IT staff. Not anymore. Plantronics Manager Pro empowers IT Managers with easy-to-use tools to monitor, manage, and maintain every Plantronics headset across the enterprise.
For users, the right headset is something they barely notice. Unless something needs to be adjusted or fixed. Then they really notice it. Right away. With Plantronics Manager Pro, working with Plantronics Hub, IT can configure devices to make them plug-and-play, assuring a great experience by giving people what they need, when they need it.
MAXIMIZE THE VALUE OF YOUR HEADSET INVESTMENT.
Professional-grade headsets play a key role in businesses today, allowing employees to connect and collaborate anytime, anywhere. For users, the ideal headset is something they barely notice, until it isn’t working optimally. Plantronics Manager Pro is an analytics and change management solution for IT to manage and drive the communication experience, centrally.
APPLICATIONS
PLANTRONICS MANAGER PRO
Plantronics Manager Pro is a web-based service that provides IT staff with easy ways to monitor, manage, and maintain their audio device environment. Now, IT can gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place.
PLANTRONICS MANAGER
Plantronics Manager software delivers an integrated, streamlined solution for managing all your enterprise audio devices with the ability to store your data in an on premises application infrastructure. Manager is a Cloud based client/server headset management application for IT that helps enhance the experience of owning, deploying, and managing Plantronics audio devices.
PLANTRONICS HUB
Plantronics Hub for Windows/Mac, part of the Plantronics software portfolio, is a client application that allows end users to control the settings on their Plantronics audio device. End users can customize their ringtone and ring location, configure presence updates, and more.
MANAGE AND TROUBLESHOOT
Until now, rolling out new headsets and managing user adoption across the enterprise could be a challenge. With Plantronics Manager Pro, IT can create reports that show where and how headsets are being used, enabling them to reach out to individuals or groups who may benefit from additional training or configuration assistance.
REGULATORY COMPLIANCE
Keeping up with industry regulations governing communication devices can be a difficult task. With the ability to monitor audio devices, IT can ensure that headsets in use meet regulatory compliance. Plantronics Manager Pro allows IT to manage wireless technologies, customize daily noise exposure, and configure and lock settings in all headsets, ensuring that regulatory compliance is met.
INSIGHTS
Your business environment is where your communications happen, so it pays to get it right. We bring half a century of expertise in creating the best conditions for communications and we customize our services to your unique needs.
- Device Inventory – View total count and status for all headset audio devices in your organization.
- Softphone Status – View status of all softphones being used with Plantronics products across your organization.
- Conflicts Detected – Identify configurations of installed softphone and Plantronics Hub versions with known compatibility conflicts.
- Version Status – Verify firmware and software is current for all your Plantronics hardware and software.
WHAT IS YOUR AREA OF FOCUS?
Enterprise
Whether you are adopting UC or already using it see how Plantronics Manager Pro can help manage the audio end points.
Contact Center
See how Plantronics Manager Pro can help increase agent performance as well as manage the audio end points.
Solution Providers
See how Plantronics APIs can help you attract new customers, strengthen existing relationships and boost revenue.