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Cisco Headsets

Stay connected wherever you work.

Pick the perfect model

The Cisco Headset portfolio includes a range of single-ear and dual-ear models, wired and wireless options, plus a variety of connection options so you can experience great sound no matter what your job requires.

Crisp, clean audio

Our advanced ear cup design produces a full, rich sound that enhances your experience. The clear audio makes collaboration easier and music more enjoyable.

Intelligent device management

Manage and troubleshoot all Cisco headsets from within your existing Cisco infrastructure. Headset management tools provide comprehensive inventory management, remote configuration, policy management, and proactive diagnostics.

Voice quality

Powerful noise isolation provides audio privacy in any workspace. Each device is built with voice in mind —including noise isolation or noise cancellation features to deliver a premium audio experience.

Cisco Headsets

Seamlessly extending the secure and reliable collaboration experience with Cisco headsets

  • 320 Series
  • 521 + 522
  • 531 + 532
  • 561 + 562 Single-Base
  • 561 + 562 Multi-Base
  • Headset 720
  • Headset 730
  • Cisco 980

What you need to know, what you don’t,
and how to find the perfect headset.

You’ve probably watched as your office environment has changed. It’s happening in just about every workplace.
We work in open environments that allow us to interact freely and we rely heavily on computers and smartphones. Some listen to music to stay productive while others are continuously on calls. Whether working at a desk, interacting with a team, or on the go, everyone must remain intently focused on work.

Request Cisco Headset Evaluation
Cisco headset hero

Cisco Headsets integrated into the collaboration platform

Work styles evolve as people work remotely or in offices. Whether at a desk or on the go, everyone must remain connected and focused on work. That’s why Cisco extended the collaboration platform with a range of professional headsets that create intuitive user experiences and offer a single, integrated tool to manage Cisco headsets, endpoints, and applications, both on-premises or in the cloud.

200K+

Active Cisco collaboration customers worldwide

95%

95% users favor professional headsets that have ease of connectivity with collaboration applications and devices.

Source: Cisco’s “Business Headsets” survey 2019, global data

98%

98% IT admins prefer a single integrated platform to manage headsets, phones, soft clients, and collaboration applications.

Source: Cisco’s “Business Headsets” survey 2019, global data

Cisco 320 series headsets

Maximize your investment with affordable wired headsets designed for everyday office use with enhanced productivity features.

Uncompromised functionality
Affordability doesn’t mean compromising on functionality. With the 320 headsets you will find a lightweight design and clear audio with a directional microphone and noise cancellation.

Easy setup
A plug and play setup saves time and offers quick deployments for new employees. Enjoy an easy setup with deep integrations for Cisco IP phones, Webex devices, and Webex apps.

Productivity features
Quickly join meetings without digging through your on-screen applications with the Webex button. When it’s time for a meeting, users will receive an alert via the LED button and an in-ear notification. ​

Active Noise Cancelling Headsets Cisco 700 Series Lifestyle

Cisco Headset 700 Series

Premium Bluetooth headsets built for business, personal, and the journey between. Headsets designed for mobile or office workers enabling productivity in any environment with superior audio, adaptive noise cancellation, enterprise grade security, and sleek design. Deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent IT headset management.

View 700 Series

Cisco Headset 500 Series

Professional range of headsets designed for workers in open workspaces enabling productivity with best-in-class noise isolation, vibrant audio, exceptional comfort and proven reliability. Includes a range of wired and wireless headsets with flexible connectivity that can be deployed in high density workspaces. Deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent IT headset management.

View 500 Series
Cisco 500 Series lifestyle
Features700 Series500 Series
Designed forMobile/OfficeOffice/Contact Center
Primary ConnectionBluetooth (5.0)Wired/DECT Wireless
Talk Time15+ hrs9 hrs
Wireless Range210+ft300+ ft
Ear Wearing StylesBinaural OnlyBinaural & Monaural
Available ColorsCarbon Black & PlatinumBlack
Active Noise CancellationYesNo
Noise Reduction MicrophoneYesYes
RJ9 ConnectionNoYes
Managed in CUCM and Control HubYesYes
Cisco lifestyle 500 series

Meet The Headset 500 Series

Now you can listen to premium audio, no matter what kind of work you do, with Cisco’s new wired and wireless headsets. The Cisco Headset 500 Series offers a full range of models that set up quickly, integrate with Cisco devices and clients, make administration easy, and sound absolutely terrific. You’ll enjoy exceptional audio performance and powerful noise isolation in a lightweight headset that delivers the flexibility you need to stay productive in noisy, open work environments. Cisco headsets also take the hassle out of headset management and service.

Administrators can now manage and troubleshoot all Cisco headsets from within their existing Cisco infrastructure. Inventory management features include summaries, custom reports, and connection status for all headsets and models in use. An administrator can apply customizable configuration templates for simple, straightforward headset deployment.This allows for remote firmware upgrades and compliance and policies management. Meanwhile, proactive diagnostics data provides issue detection and troubleshooting, debugging logs, and call quality data.

Cisco 531 audio

Exterior perforations on microphone boom

Filters external noise
Clearly transmits speaker voice

Aluminum housing and microphone capsule

Enables short acoustic path
Produces maximum sensitivity and best voice reception

Microphone test utility and gain adjustment

Enables users to fine tune message configurations

Cisco 521 3

High output speakers work in conjunction with earpads

Passive noise reduction
Low-distortion and clear audio reception

Earpads made of high-quality material

Maximizes comfort and durability
Field replaceable

Speaker audio equalizer

Controls how warm or bright the voice of the person you are talking to sounds

Side tone adjustment

Controls the level the user hears himself through the headset speaker

Hear the difference
Experience bold sound while listening to music or conversations

Roam freely
Wireless and multibase technologies let you work anywhere, with any device

Enjoy yourself
Easy set-up and intuitive operation make your experience effortless

Stay focused
Noise isolation and ergonomic design keep you productive

Rest easy
Put compatibility issues and troublesome administration behind you

CISCO HEADSET 521 AND 522

These headsets are ideal if you’re working in an office or on the go. They’ll work great with your computer or any mobile devices with a headphone jack.
They feature integrated calling controls and a lightweight, comfortable design. The best part is, they sound spectacular.

Cisco 521

Single-ear/dual-ear
wired options
Flexible connection options
Designed for all-day comfort
Easy setup and tuning

Cisco 521 2

Outstanding audio quality

Cisco 521 3

Unbeatable noise reduction
On-ear

Cisco 521 4

White LED: Link status
On-ear busy indicator

Cisco 521 5

Red LED: Outgoing call
On-ear busy indicator

Cisco 520Jabra Evolve 40Plantronics Blackwire 5220Jabra Biz 2300 UC
Busy lightYesYesNoYes
ConnectivityUSB, 3.5 mmUSB, 3.5 mmUSB, 3.5 mmUSB
Wearing styleOn ear binaural and monauralOn ear binaural and monauralOn ear binaural and monauralOn ear binaural and monaural
Hearing protectionYesYesYesYes
Personalized audio tuningYesNoNoNo
Weight (g)135142.5138124
Cables includedUSB, 3.5mmUSB, 3.5mmUSB, 3.5mmUSB
Cisco-3

CISCO HEADSET 531 AND 532

Work in a contact center? Then these are the headsets for you. They work seamlessly with your computer and desk phone, offer a quick-disconnect cable to make it easy to get up from your desk, and feature integrated calling controls with advanced call handling. The unique design provides lasting comfort for those long shifts. Not to mention their audio performance, which is crisp and clear.

Cisco 531

Single-ear/dual-ear wired options
Flexible connection options
Quick-disconnect cable for mobility

Cisco 531 audio

Outstanding audio quality

Cisco 531 headset

Unbeatable noise reduction
Designed for all-day comfort

Cisco 531 white LED light

White LED: Link status

On-ear busy indicator
Easy setup and tuning

Cisco 531 Red LED Light

Red LED: Outgoing call

On-ear busy indicator
Easy setup and tuning

Cisco Series 500 Portrait-4
Request Cisco Headset Evaluation
Cisco 530ENCOREPRO 720 +
Plantronics DA90
Jabra Biz2400 +
Jabra Link 260
Busy lightYesNoNo
ConnectivityUSB, RJ-9USB, RJ-9USB, RJ-9
Wearing styleOn ear binaural and monauralOn ear binaural and monauralOn ear binaural and monaural
Hearing protectionYesYesYes
Personalized audio tuningYesNoNo
Weight (g)1017877
Cables includedUSB, RJ-9USB, RJ-9USB, RJ-9

CISCO HEADSET 561 AND 562 (WITH SINGLE BASE)

Are you the kind of person who can’t sit still? Then take a long look at these full-featured, wireless headsets. They perform equally well in an office or contact center, with your computer or your desk phone. They’re so comfortable you forget you’re wearing them. Plus, with their extended wireless range, you can get up, move around your workplace, and stay connected without the hassle of cables.

  • Designed for all-day comfort

  • Interference-free DECT wireless

  • Easy setup and tuning

  • Flexible connection options

  • Mobility up to 300 feet from the bases

Single-ear/dual-ear wireless options

Outstanding audio quality

Unbeatable noise reduction

Volume rocker

Call and mute

Earpiece calling and volume controls

White: LED Link status

Call and mute

On-ear busy indicator

Request Cisco Headset Evaluation
Cisco 560 with Single BaseJabra Engage 65Plantronics CS520Sennheiser SDW 5015
Wireless range100 m/330 ft150 m/490 ft350 ftLine of sight: 180 m/590 ft
Typical office building: 55 m/180 ft
Talk time1013910
Charging time (minutes)0 – 40%: 30
0 – 100%: 90
0 – 40%: 30
0 – 100%: 90
1800 – 50%: 30
0 – 100%: 60
Connectivity1 connection
Softphone, desk phone
2 connections
Softphone, desk phone
1 connection
Desk phone
2 connections
Softphone, desk phone
Conference4 (3 additional)4 (3 additional)4 (3 additional)4 (3 additional)
Busy lightYesYesNoYes
DECT security128-bit encryption128-bit encryption64-bit encryption128-bit encryption
Wearing styleOn-ear binaural and monauralOn-ear binaural and monaural
and convertible
On-ear binaural and monaural
and convertible
On-ear monaural, ear hook
or neckband
Hearing protectionYesYesYesYes
Personalized audio tuningYesNoNoNo
Replaceable batteryYesNoNoNo
Weight (g)115839658
Cables includedUSB, EHS cableUSB, AuxAuxUSB, Aux

CISCO HEADSET 561 AND 562 (WITH MULTI-BASE)

If you frequently use more devices than you can count, the Cisco Headset 561 and 562 pair with a Multi-Base to make a great tag-team. The Multi-Base enables you to connect your headset with your computer, mobile devices, and desk phone, and easily switch between them. Of course, the Cisco 561 and 562 headsets also provide the lasting comfort, premium audio, and extended range you need to get things done in any workspace.

  • Single-ear/dual-ear wireless options

  • Designed for all-day comfort

  • Interference-free DECT wireless

  • Easy setup and tuning

  • On-ear busy indicator

Read the White paper: How to Deploy DECT at Work
  • Outstanding audio quality

  • Unbeatable noise reduction

  • Earpiece calling and volume controls

  • Connect with laptop, mobile and desk phones

  • Mobility up to 300 feet from the base

Request Cisco Headset Evaluation
Cisco 560 with Multi-BaseJabra Engage 75Plantronics Savi 720Sennheiser SDW 5016
Wireless range100 m/330 ft150 m/490 ft350 ftLine of sight: 180 m/590 ft
Typical office building: 55 m/180 ft
Talk time1013910
Charging time (minutes)0 — 40%: 30
0 — 100%: 90
0 – 40%: 30
0 – 100%: 90
1800 – 50%: 30
0 – 100%: 60
Connectivity3 connections
(Softphone, desk phone, mobile)
5 connections
(Softphone, desk phone, mobile)
3 connections
(Softphone, desk phone, mobile)
4 connections
(Softphone, desk phone, mobile)
Conference4 (3 additional)4 (3 additional)4 (3 additional)4 (3 additional)
Busy lightYesYesNoYes
DECT security128-bit encryption128-bit encryption64-bit encryption128-bit encryption
Wearing styleOn-ear binaural and monauralOn-ear binaural and monaural
and convertible
On-ear binaural and monaural
and convertible
On-ear monaural, ear hook
or neckband
Hearing protectionYesYesYesYes
Personalized audio tuningYesNoNoNo
Replaceable batteryYesNoNoNo
Weight (g)115909658
Cables includedUSB, EHS cableUSB, AuxUSB, AuxUSB, Aux

Cisco Headset 720 Series

STAY FOCUSED. SOUND PERFECT.

Starting at $225

Datasheet Watch Video

Exceptional sound

Keep background noise out of your calls and meetings with voice-activated microphones.

All-day comfort

Stay comfortable with the lightweight design available in dual and single-ear styles.

Travels with you

Take the headset with you between the home and the office with a lightweight case.

23 hrs

of talk time

276°

rotation boom arm

213 ft

wireless range

Webex | Teams

one button to join

Don’t let noise be a distraction.

Eliminates all microphone noise when you’re not speaking.
Reduces background noise with a boom arm for the perfect mic placement.
Blocks out noise so you can stay focused with high-quality, on-ear cushions.

The details are in the design.

https://www.webex.com/content/dam/wbx/us/images/rebrand/product-pages/cisco-headset-720-series/Tier1_CrushHeadset_black.mp4

Pair. Flip. Boom.

Your go-to headset at home or in the office with a lightweight on-ear form factor that’s crafted for all-day comfort. The sleek design includes leather ear cups, a padded headband, and a boom arm that allows you to find the perfect mic placement for your best audio. Available in dual on-ear or single-ear styles and comes with a travel case for trips from office to home.

Unlock productivity.

One button to join

Connect in seconds with the on-ear join button⁠—certified for Webex and Microsoft Teams.

Boom arm with flip to mute

Never forget to mute again.

Intuitive call controls

All the on-ear features you need on a call or while listening to music.

Peak performance.

Features that improve your listening experience.

Get more talk time

Quick charge in 10 minutes for 2 hours of talk time and get up to 23 hours on a full battery.

Remove distractions

Voice-activated microphones automatically remove all noise when the user is not talking.

Pair multiple devices

Pair two devices simultaneously and receive device in-ear notifications.

CISCO HEADSET 730

The Cisco® Headset 730 is a premium Bluetooth headset built for business, personal, and the journey between. These headsets are designed for mobile or office workers, enabling productivity in any environment with superior audio, adaptive noise cancellation, enterprise-grade security, and a sleek microphone design. Deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent IT headset management.

Reliable audio with Clear Voice

Premium Bluetooth headset built for today’s work styles featuring Clear Voice technology. This voice-honing, boom less design coupled with adaptive noise cancellation and background noise reduction delivers an exceptional calling experience anytime. The sleek design allows for an easy transition from business to personal use, with customizable audio for a superb listening experience.

Enterprise-grade security

Security is at the foundation of the 730, with industry-first hardware and software security through Secure Boot and image authentication. The Headset 730 provides an exceptional level of protection against malicious attacks and hackers, allowing users to securely stay connected and be heard on the go.

Intelligent headset management

Cisco headsets leverage existing Cisco collaboration infrastructure for intelligent management, both on-premises and in the cloud. With the Cisco platform, IT administrators have a single platform to manage Cisco applications and devices, extending management capabilities to view end-to-end call diagnostics and advanced user analytics. This single, integrated tool simplifies management and helps organizations maximize return on investments.

Bluetooth or DECT

Customizable Audio

Get an exceptional audio experience with customization on the go in the Cisco Headsets  mobile app. At the touch of a finger, quickly adjust equalizer settings, configure headset features, or troubleshoot issues. Available for download in the App Store or Google Play.

Premium Audio and Voice

^

  • Clear Voice technology: Cisco’s voice honing, boom less technology coupled with adaptive noise cancellation and side tone enabling crystal clear audio. Anytime.
  • Premium codecs and auto-equalizers to provide an exceptional calling and music experience.
  • Background talker and noise reduction.

Intelligent Experiences

^

  • In-call mute notification
  • Smart Sensor technology
  • Voice activated AI

Enterprise Grade Security

^

  • Hardware security via Secure Boot
  • Software Image Authentication
Cisco Headset 730 Noise Cancelling Headsets

Cisco 730 – Platinum

Cisco 730 – Carbon Black

Flexible Connectivity

^

  • Bluetooth (5.0)
  • USB A
  • 3.5 mm
  • USB adapter

Simultaneous connections: 2 Bluetooth + 1 USB

Professional Design

^

  • Presence LED light
  • Boom less microphone
  • Convenient on-ear controls
  • Breathable, leather ear cups
  • Hard sided travel case
  • Cisco Headsets app for customized experience (available in App store or Google play)
  • Optional charging stand

Deep Cisco Integrations

^

  • Hardware security via Secure Boot
  • Software Image Authentication

Bang & Olufsen Cisco 980

Enhanced features for business
Enhanced with all the best qualities for professional use with features such as Bluetooth 5.1, 24-hour battery life, convenient on-ear call controls, enterprise grade security, and an included premium hard sided carrying case for travel.

Lasting comfort
Designed to provide ultra-high, all-day comfort with a crafted lightweight structure and premium materials including high grain leather, memory foam, and aluminum.

Crystal clear communication
Packed with technology that enhances communication. The 6 geometrically placed microphones isolate your voice and cancel out background noise using advanced algorithms.

Resources:

Purchase Cisco 980 Datasheet At a glance

The Bang & Olufsen Cisco 980 delivers an engaging, high-end audio experience for phone calls, video meetings and listening to music.

Request Cisco Headset Evaluation

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