Exterior perforations on microphone boom
Filters external noise
Clearly transmits speaker voice
Cisco Headsets
Stay connected wherever you work.
Pick the perfect model
The Cisco Headset portfolio includes a range of single-ear and dual-ear models, wired and wireless options, plus a variety of connection options so you can experience great sound no matter what your job requires.
Crisp, clean audio
Our advanced ear cup design produces a full, rich sound that enhances your experience. The clear audio makes collaboration easier and music more enjoyable.
Intelligent device management
Manage and troubleshoot all Cisco headsets from within your existing Cisco infrastructure. Headset management tools provide comprehensive inventory management, remote configuration, policy management, and proactive diagnostics.
Voice quality
Powerful noise isolation provides audio privacy in any workspace. Each device is built with voice in mind —including noise isolation or noise cancellation features to deliver a premium audio experience.
Cisco Headsets integrated into the collaboration platform
Work styles evolve as people work remotely or in offices. Whether at a desk or on the go, everyone must remain connected and focused on work. That’s why Cisco extended the collaboration platform with a range of professional headsets that create intuitive user experiences and offer a single, integrated tool to manage Cisco headsets, endpoints, and applications, both on-premises or in the cloud.
200K+
Active Cisco collaboration customers worldwide
95%
95% users favor professional headsets that have ease of connectivity with collaboration applications and devices.
Source: Cisco’s “Business Headsets” survey 2019, global data
98%
98% IT admins prefer a single integrated platform to manage headsets, phones, soft clients, and collaboration applications.
Source: Cisco’s “Business Headsets” survey 2019, global data
Cisco 320 series headsets
Maximize your investment with affordable wired headsets designed for everyday office use with enhanced productivity features.
Uncompromised functionality
Affordability doesn’t mean compromising on functionality. With the 320 headsets you will find a lightweight design and clear audio with a directional microphone and noise cancellation.
Easy setup
A plug and play setup saves time and offers quick deployments for new employees. Enjoy an easy setup with deep integrations for Cisco IP phones, Webex devices, and Webex apps.
Productivity features
Quickly join meetings without digging through your on-screen applications with the Webex button. When it’s time for a meeting, users will receive an alert via the LED button and an in-ear notification.
| Features | 700 Series | 500 Series |
|---|---|---|
| Designed for | Mobile/Office | Office/Contact Center |
| Primary Connection | Bluetooth (5.0) | Wired/DECT Wireless |
| Talk Time | 15+ hrs | 9 hrs |
| Wireless Range | 210+ft | 300+ ft |
| Ear Wearing Styles | Binaural Only | Binaural & Monaural |
| Available Colors | Carbon Black & Platinum | Black |
| Active Noise Cancellation | Yes | No |
| Noise Reduction Microphone | Yes | Yes |
| RJ9 Connection | No | Yes |
| Managed in CUCM and Control Hub | Yes | Yes |
Meet The Headset 500 Series
Now you can listen to premium audio, no matter what kind of work you do, with Cisco’s new wired and wireless headsets. The Cisco Headset 500 Series offers a full range of models that set up quickly, integrate with Cisco devices and clients, make administration easy, and sound absolutely terrific. You’ll enjoy exceptional audio performance and powerful noise isolation in a lightweight headset that delivers the flexibility you need to stay productive in noisy, open work environments. Cisco headsets also take the hassle out of headset management and service.
Administrators can now manage and troubleshoot all Cisco headsets from within their existing Cisco infrastructure. Inventory management features include summaries, custom reports, and connection status for all headsets and models in use. An administrator can apply customizable configuration templates for simple, straightforward headset deployment.This allows for remote firmware upgrades and compliance and policies management. Meanwhile, proactive diagnostics data provides issue detection and troubleshooting, debugging logs, and call quality data.
Aluminum housing and microphone capsule
Enables short acoustic path
Produces maximum sensitivity and best voice reception
Microphone test utility and gain adjustment
Enables users to fine tune message configurations
High output speakers work in conjunction with earpads
Passive noise reduction
Low-distortion and clear audio reception
Earpads made of high-quality material
Maximizes comfort and durability
Field replaceable
Speaker audio equalizer
Controls how warm or bright the voice of the person you are talking to sounds
Side tone adjustment
Controls the level the user hears himself through the headset speaker
Hear the difference
Experience bold sound while listening to music or conversations
Roam freely
Wireless and multibase technologies let you work anywhere, with any device
Enjoy yourself
Easy set-up and intuitive operation make your experience effortless
Stay focused
Noise isolation and ergonomic design keep you productive
Rest easy
Put compatibility issues and troublesome administration behind you
CISCO HEADSET 521 AND 522
These headsets are ideal if you’re working in an office or on the go. They’ll work great with your computer or any mobile devices with a headphone jack.
They feature integrated calling controls and a lightweight, comfortable design. The best part is, they sound spectacular.
Single-ear/dual-ear
wired options
Flexible connection options
Designed for all-day comfort
Easy setup and tuning
Outstanding audio quality
Unbeatable noise reduction
On-ear
White LED: Link status
On-ear busy indicator
Red LED: Outgoing call
On-ear busy indicator
| Cisco 520 | Jabra Evolve 40 | Plantronics Blackwire 5220 | Jabra Biz 2300 UC | |
|---|---|---|---|---|
| Busy light | Yes | Yes | No | Yes |
| Connectivity | USB, 3.5 mm | USB, 3.5 mm | USB, 3.5 mm | USB |
| Wearing style | On ear binaural and monaural | On ear binaural and monaural | On ear binaural and monaural | On ear binaural and monaural |
| Hearing protection | Yes | Yes | Yes | Yes |
| Personalized audio tuning | Yes | No | No | No |
| Weight (g) | 135 | 142.5 | 138 | 124 |
| Cables included | USB, 3.5mm | USB, 3.5mm | USB, 3.5mm | USB |
CISCO HEADSET 531 AND 532
Work in a contact center? Then these are the headsets for you. They work seamlessly with your computer and desk phone, offer a quick-disconnect cable to make it easy to get up from your desk, and feature integrated calling controls with advanced call handling. The unique design provides lasting comfort for those long shifts. Not to mention their audio performance, which is crisp and clear.
Single-ear/dual-ear wired options
Flexible connection options
Quick-disconnect cable for mobility
Outstanding audio quality
Unbeatable noise reduction
Designed for all-day comfort
White LED: Link status
On-ear busy indicator
Easy setup and tuning
Red LED: Outgoing call
On-ear busy indicator
Easy setup and tuning
| Cisco 530 | ENCOREPRO 720 + Plantronics DA90 | Jabra Biz2400 + Jabra Link 260 | |
|---|---|---|---|
| Busy light | Yes | No | No |
| Connectivity | USB, RJ-9 | USB, RJ-9 | USB, RJ-9 |
| Wearing style | On ear binaural and monaural | On ear binaural and monaural | On ear binaural and monaural |
| Hearing protection | Yes | Yes | Yes |
| Personalized audio tuning | Yes | No | No |
| Weight (g) | 101 | 78 | 77 |
| Cables included | USB, RJ-9 | USB, RJ-9 | USB, RJ-9 |
CISCO HEADSET 561 AND 562 (WITH SINGLE BASE)
Are you the kind of person who can’t sit still? Then take a long look at these full-featured, wireless headsets. They perform equally well in an office or contact center, with your computer or your desk phone. They’re so comfortable you forget you’re wearing them. Plus, with their extended wireless range, you can get up, move around your workplace, and stay connected without the hassle of cables.
Single-ear/dual-ear wireless options
Outstanding audio quality
Unbeatable noise reduction
Volume rocker
Call and mute
Earpiece calling and volume controls
White: LED Link status
Call and mute
On-ear busy indicator
| Cisco 560 with Single Base | Jabra Engage 65 | Plantronics CS520 | Sennheiser SDW 5015 | |
|---|---|---|---|---|
| Wireless range | 100 m/330 ft | 150 m/490 ft | 350 ft | Line of sight: 180 m/590 ft Typical office building: 55 m/180 ft |
| Talk time | 10 | 13 | 9 | 10 |
| Charging time (minutes) | 0 – 40%: 30 0 – 100%: 90 | 0 – 40%: 30 0 – 100%: 90 | 180 | 0 – 50%: 30 0 – 100%: 60 |
| Connectivity | 1 connection Softphone, desk phone | 2 connections Softphone, desk phone | 1 connection Desk phone | 2 connections Softphone, desk phone |
| Conference | 4 (3 additional) | 4 (3 additional) | 4 (3 additional) | 4 (3 additional) |
| Busy light | Yes | Yes | No | Yes |
| DECT security | 128-bit encryption | 128-bit encryption | 64-bit encryption | 128-bit encryption |
| Wearing style | On-ear binaural and monaural | On-ear binaural and monaural and convertible | On-ear binaural and monaural and convertible | On-ear monaural, ear hook or neckband |
| Hearing protection | Yes | Yes | Yes | Yes |
| Personalized audio tuning | Yes | No | No | No |
| Replaceable battery | Yes | No | No | No |
| Weight (g) | 115 | 83 | 96 | 58 |
| Cables included | USB, EHS cable | USB, Aux | Aux | USB, Aux |
CISCO HEADSET 561 AND 562 (WITH MULTI-BASE)
If you frequently use more devices than you can count, the Cisco Headset 561 and 562 pair with a Multi-Base to make a great tag-team. The Multi-Base enables you to connect your headset with your computer, mobile devices, and desk phone, and easily switch between them. Of course, the Cisco 561 and 562 headsets also provide the lasting comfort, premium audio, and extended range you need to get things done in any workspace.
| Cisco 560 with Multi-Base | Jabra Engage 75 | Plantronics Savi 720 | Sennheiser SDW 5016 | |
|---|---|---|---|---|
| Wireless range | 100 m/330 ft | 150 m/490 ft | 350 ft | Line of sight: 180 m/590 ft Typical office building: 55 m/180 ft |
| Talk time | 10 | 13 | 9 | 10 |
| Charging time (minutes) | 0 — 40%: 30 0 — 100%: 90 | 0 – 40%: 30 0 – 100%: 90 | 180 | 0 – 50%: 30 0 – 100%: 60 |
| Connectivity | 3 connections (Softphone, desk phone, mobile) | 5 connections (Softphone, desk phone, mobile) | 3 connections (Softphone, desk phone, mobile) | 4 connections (Softphone, desk phone, mobile) |
| Conference | 4 (3 additional) | 4 (3 additional) | 4 (3 additional) | 4 (3 additional) |
| Busy light | Yes | Yes | No | Yes |
| DECT security | 128-bit encryption | 128-bit encryption | 64-bit encryption | 128-bit encryption |
| Wearing style | On-ear binaural and monaural | On-ear binaural and monaural and convertible | On-ear binaural and monaural and convertible | On-ear monaural, ear hook or neckband |
| Hearing protection | Yes | Yes | Yes | Yes |
| Personalized audio tuning | Yes | No | No | No |
| Replaceable battery | Yes | No | No | No |
| Weight (g) | 115 | 90 | 96 | 58 |
| Cables included | USB, EHS cable | USB, Aux | USB, Aux | USB, Aux |
Cisco Headset 720 Series
Exceptional sound
Keep background noise out of your calls and meetings with voice-activated microphones.
All-day comfort
Stay comfortable with the lightweight design available in dual and single-ear styles.
Travels with you
Take the headset with you between the home and the office with a lightweight case.
23 hrs
of talk time
276°
rotation boom arm
213 ft
wireless range
Webex | Teams
one button to join
Don’t let noise be a distraction.
Eliminates all microphone noise when you’re not speaking.
Reduces background noise with a boom arm for the perfect mic placement.
Blocks out noise so you can stay focused with high-quality, on-ear cushions.
The details are in the design.
Pair. Flip. Boom.
Your go-to headset at home or in the office with a lightweight on-ear form factor that’s crafted for all-day comfort. The sleek design includes leather ear cups, a padded headband, and a boom arm that allows you to find the perfect mic placement for your best audio. Available in dual on-ear or single-ear styles and comes with a travel case for trips from office to home.
Unlock productivity.
One button to join
Connect in seconds with the on-ear join button—certified for Webex and Microsoft Teams.
Boom arm with flip to mute
Never forget to mute again.
Intuitive call controls
All the on-ear features you need on a call or while listening to music.
Peak performance.
Features that improve your listening experience.
Get more talk time
Quick charge in 10 minutes for 2 hours of talk time and get up to 23 hours on a full battery.
Remove distractions
Voice-activated microphones automatically remove all noise when the user is not talking.
Pair multiple devices
Pair two devices simultaneously and receive device in-ear notifications.
CISCO HEADSET 730
The Cisco® Headset 730 is a premium Bluetooth headset built for business, personal, and the journey between. These headsets are designed for mobile or office workers, enabling productivity in any environment with superior audio, adaptive noise cancellation, enterprise-grade security, and a sleek microphone design. Deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent IT headset management.
Reliable audio with Clear Voice
Premium Bluetooth headset built for today’s work styles featuring Clear Voice technology. This voice-honing, boom less design coupled with adaptive noise cancellation and background noise reduction delivers an exceptional calling experience anytime. The sleek design allows for an easy transition from business to personal use, with customizable audio for a superb listening experience.
Enterprise-grade security
Security is at the foundation of the 730, with industry-first hardware and software security through Secure Boot and image authentication. The Headset 730 provides an exceptional level of protection against malicious attacks and hackers, allowing users to securely stay connected and be heard on the go.
Intelligent headset management
Cisco headsets leverage existing Cisco collaboration infrastructure for intelligent management, both on-premises and in the cloud. With the Cisco platform, IT administrators have a single platform to manage Cisco applications and devices, extending management capabilities to view end-to-end call diagnostics and advanced user analytics. This single, integrated tool simplifies management and helps organizations maximize return on investments.
Customizable Audio
Get an exceptional audio experience with customization on the go in the Cisco Headsets mobile app. At the touch of a finger, quickly adjust equalizer settings, configure headset features, or troubleshoot issues. Available for download in the App Store or Google Play.
Premium Audio and Voice
^
- Clear Voice technology: Cisco’s voice honing, boom less technology coupled with adaptive noise cancellation and side tone enabling crystal clear audio. Anytime.
- Premium codecs and auto-equalizers to provide an exceptional calling and music experience.
- Background talker and noise reduction.
Intelligent Experiences
^
- In-call mute notification
- Smart Sensor technology
- Voice activated AI
Enterprise Grade Security
^
- Hardware security via Secure Boot
- Software Image Authentication
Cisco 730 – Platinum
Cisco 730 – Carbon Black
Flexible Connectivity
^
- Bluetooth (5.0)
- USB A
- 3.5 mm
- USB adapter
Simultaneous connections: 2 Bluetooth + 1 USB
Professional Design
^
- Presence LED light
- Boom less microphone
- Convenient on-ear controls
- Breathable, leather ear cups
- Hard sided travel case
- Cisco Headsets app for customized experience (available in App store or Google play)
- Optional charging stand
Deep Cisco Integrations
^
- Hardware security via Secure Boot
- Software Image Authentication
Bang & Olufsen Cisco 980
Enhanced features for business
Enhanced with all the best qualities for professional use with features such as Bluetooth 5.1, 24-hour battery life, convenient on-ear call controls, enterprise grade security, and an included premium hard sided carrying case for travel.
Lasting comfort
Designed to provide ultra-high, all-day comfort with a crafted lightweight structure and premium materials including high grain leather, memory foam, and aluminum.
Crystal clear communication
Packed with technology that enhances communication. The 6 geometrically placed microphones isolate your voice and cancel out background noise using advanced algorithms.
Resources:
The Bang & Olufsen Cisco 980 delivers an engaging, high-end audio experience for phone calls, video meetings and listening to music.
