Everything you need in a single app
All-in-one collaboration app for desktop and mobile devices with voice, video, private and team chat
Cloud PBX Features
Top Features
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.
Core Productivity
Connect with your team and customers from anywhere, anytime on any device.
Call Handling
Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.
Call Management
Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.
Easy Administration
Single administrative interface for user provisioning, system configuration, and management.
Corporate Features
Get features tailored to keep your employees productive and efficient.
Analytics
Comprehensive performance and usage dashboards, plus reporting options for valuable insights.
8×8 Work Apps
Be productive in the office or on the go with all-in-one apps that give you voice, video, chat, and fax on your desktop and mobile devices
Be ready today and plan for the future
Prepare today with 8×8
Integrations
Incorporate 8×8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.
Safe and secure communications
8×8 ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.
Stay competitive with cloud PBX
Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly. Learn 5 reasons why you should ditch it for 8×8 in the cloud now.
Stay connected when you need it most
Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more. Find out how to prepare your network for cloud communications with this quick checklist by 8×8.
Benefits of moving to the cloud
Affordability: Reduce capital expenditures on physical infrastructure and save money on calling plans with 8×8.
Scalability: Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.
Flexibility: Mix and match plans to tailor your phone system to meet your needs.
Support and Services
8×8 support and services
Integrations
Incorporate 8×8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.
Communications
Phone, video & chat bundles
Small business phone system
8×8 Express
$12
+ See Features
Unlimited calling plans
Global & Direct Toll Free Numbers
Auto Attendant
Ring Groups & Call Queues
Call handling
Visual voicemail
HD & Secure Voice
Intelligent Call Routing
E911
Presence
Business SMS
Security, Compliance & Certifications
All-in-one voice, video & chat
X2
$25
+ See Features
Unlimited calling plans
Global & Direct Toll Free Numbers
Auto Attendant
Ring Groups & Call Queues
Call handling
Visual voicemail
HD & Secure Voice
Intelligent Call Routing
E911
Presence
Business SMS
Recording
Multi-line support
Paging
VoIP Fax
Security, Compliance & Certifications
Call detail records
Historical Analytics
Integrations with Enterprise Apps
Analytics for administrators and supervisors
X4
$45
+ See Features
Unlimited calling plans
Global & Direct Toll Free Numbers
Auto Attendant
Ring Groups & Call Queues
Call handling
Visual voicemail
HD & Secure Voice
Intelligent Call Routing
8×8 Work Apps
E911
Presence
Business SMS
Recording
Multi-line support
Paging
VoIP Fax
Security, Compliance & Certifications
Call detail records
Historical Analytics
Integrations with Enterprise Apps
Build Your Bundle | Small business phone system
8×8 Express starts at $12 per user/month | All-in-one voice, video & chat
X2 starts at $25 user/month | Analytics for administrators and supervisors
X4 starts at $45 user/month |
---|---|---|---|
BUSINESS PHONE | |||
Unlimited calling plans | US, Canada | 14 Countries | 47 Countries |
Global & Direct Toll Free Numbers | ✔️ | ✔️ | ✔️ |
Auto Attendant | Basic | Multi-level | Multi-level |
Ring Groups & Call Queues | Ring Groups Only | ✔️ | ✔️ |
Call handling | Basic | Multi-level | Multi-level |
Visual voicemail | Ring Groups Only | ✔️ | ✔️ |
HD & Secure Voice | ✔️ | ✔️ | ✔️ |
Intelligent Call Routing | Voicemail Only | ✔️ | ✔️ |
8×8 Work Apps | ✔️ | ✔️ | ✔️ |
E911 | ✔️ | ✔️ | ✔️ |
Presence | ✔️ | ✔️ | ✔️ |
Business SMS | ✔️ | ✔️ | ✔️ |
Recording | ✔️ | ✔️ | ✔️ |
Multi-line support | ✔️ | ✔️ | ✔️ |
Paging | ✔️ | ✔️ | |
VoIP Fax | ✔️ | ✔️ | |
SECURITY | |||
Security, Compliance & Certifications | ✔️ | ✔️ | ✔️ |
ANALYTICS | |||
Call detail records | ✔️ | ✔️ | |
Historical Analytics | Extension Analytics Only | ✔️ | |
INTEGRATIONS | |||
Integrations with Enterprise Apps | ✔️ | ✔️ |